RSRTC — Complaint roadways bus

Address:Bhilwara, Rajasthan, 311001
Website:www.rsrtc.in

I am ashish jain. I m in private job. Today i want to go my native place bijainagar from bhilwara. I m waiting for bus at ajmer teeraha ( bhilwara). One roadways bus was coming from roadways depo. Bus no rj06pa1486 bhilwara to ajmer depo. In this bus only 7-8 passengers. I ask bus conductor to how much stop at ajmer teeraha. He saying bus going to ajmer when complete full. I m saying to bus conductor how is it possible in this time bus was completely full. The time is 9.00 pm . I am saying this is roadways bus not private. Then how can you say i am not start this before completely. Every passengers saying same word. But he saying gate out from my bus. And saying i am start this bus after 1 hour. If you have any problem complain any one of my department. And using very bad language with me. I really frustrated from this type thing in roadways bus.
Was this information helpful?
No (4)
Yes (31)
Complaint comments 

Comments

Very good for public
In rajasthan state there are no any facility to see the expired date of MST issued by the rajasthan state road transport corporation. We are very thankful if RSRTC start the web site for public. Thanks.
I traveled from Ahmadabad to Jaipur by 5:30 PM Volvo on Thursday. My PNR Number is XSDCV[protected]. The bus stopped for dinner break at Bholenath & Restaurant. I hope Roadways administration may appreciate that the customer class travelling by volvo expect the midways to be different than that of general express buses. Further, the restaurant staff was charging much higher than MRP for the goods. When I spoke to bus conductor on this matter, he said please complain as the fixing of this restaurant is done by management and he has to abide with that. He also shared that per bus stop roadways is paid Rs 125 by the restaurant. Its shameful if its true that after charging more than three tier AC fare while travelling through volvo bus, the roadways management thinks of making money through sch arrangements. Its also against basic business norm that profit is targeted not be increased business volume through satisfied customers but by such shabby arrangements. Hope roadways administration would look into it and find a decent restaurant to make travelers feel good.

RSRTC — Regarding Failed Transaction

I have recently done a Bus ticket in RSRTC, but due to some technical error, it shows a technical error msg. and my transaction is done, and amount is debited from my ac. Refrence NO.- [protected]. and user id is 'shubham05'.

RSRTC — money not refunded for failed transaction

I booked ticket from delhi to ajmer on 24th July 2015 and my transaction was failed. Rs 662 was debited from my HDFC bank account. I have still not got the refund.
We was scheduled to travel on 4 Sep 2018 at 17:00 from Ajmer to Jaipur with Volvo Bus. But at 17:30 we get information that Volvo has breakdown at Beawar and will not be able to travel. Our Ticket was booked online via https://rsrtconline.rajasthan.gov.in/ Website and I was not able to cancel ticket from that portal.
I want to book online ticket from rsrtc online ticket booking side but there no show bus when I talk to control room jaipur then they told me talk IT cell and give me number but that number not pick call last half hour.
This one government service or privet service.
I'm traveling by bus no RJ-23 from Sikar to Jaswantnagar on 25 July 2022 at 5:30 am. I complaint to conductor that rain water is dripping from the roof of bus and windows are not opening Conductor replied that he has already complaint about the subject but none seniors and responsible staff of Rajasthan roadways is taking action on the repairing of the bus... I'm requesting to Rajasthan roadways to please look into the matter and solve problems of passages
मुझे bandikui से राजगढ़ का टिकिट नहीं दिया गया है
यह बालाजी to दिल्ली की बस है

बस के नंबर 9868 है
मुझे बांदीकुई से राजगढ़ का टिकिट नहीं दिया गया है

बस बालाजी से दिल्ली जा रही है
बस number 9868 hai
Incident is like i boarded in bus from haridwar so to buy the ticket i went out of the bus where conductor was, i asked him for two seats to Delhi then he asked money first to allot the seats even after reaching to the bus at the earliest conductor Saab gave me the second last two seats the only seat in the bus whose ac blower was broken.. i went to him again askin if there's any other seats in front, conductor said a clear no saying all front seats are booked online.. i thought I am a bit unlucky.. but after some when bus started to move mr. conductor filled 4 seats in front of me as those would b given to me on priority. Along with my wife i suffered till Delhi sitting at the last & considering never to sit again in rsrtc.. i know I can not claim back this inconvenience paying same as others & getting worst in return is not fine...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Rajasthan State Road Transport Corporation [RSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    287
    Pending
    0
    Resolved
    19
    Rajasthan State Road Transport Corporation [RSRTC] Phone
    +91 14 1237 3044
    +91 74 1206 9769
    +91 95 4945 6745
    Rajasthan State Road Transport Corporation [RSRTC] Address
    Parivahan Marg, Chaumu House, Jaipur, Rajasthan, India - 302001
    View all Rajasthan State Road Transport Corporation [RSRTC] contact information