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RummyCircle.com Complaints & Reviews

2.7
Updated: Sep 27, 2025
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RummyCircle.com reviews & complaints page 101

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B
Balusreeram
from Kanigiri, Andhra Pradesh
Oct 27, 2018
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Address: Prakasam, Andhra Pradesh, 523001
Website: www.rummycircle.com

Hi this is sreeram i am one of the player to rummy circle. Recently i am trying to play game an error was displaying continuously. I can't able to play my game or else when i am trying to withdrawal my cash in my account then also it shows an error. Please let me know what the issue is..?

I am mailed continuously to the rummy circle complaint cell but there was no response from their end.

My game i'd - msreeram1993
+1 photos
RummyCircle.com customer support has been notified about the posted complaint.
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    N
    Nithika@1
    from Shrigonda, Maharashtra
    Oct 26, 2018
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    On 20th october i got a mail from rummy circle.com
    This is the mail
    Dear player,

    This is to inform you that we have reviewed your playing pattern and identified that there was an attempt on your part, to gain unfair advantage by colluding with other player "raghava111ap" on the pool/points rummy tournament.
    Then will replay mail and submit i'd proof there is no replay from them
    RummyCircle.com customer support has been notified about the posted complaint.
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      J
      Jaihindvinoth
      from Eraniel, Tamil Nadu
      Oct 25, 2018
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      Address: Cuddalore, Tamil Nadu
      Website: Fairplay@rummycircle. Com

      Dear sir,
      My user id j[protected] Sir I have 14015.50rupess in my account and it has been blocked my account I am not able to play any cash game or do any cash transactions so please activate my account and rectify the issue as early as possible so that I can play game and do transactions. I am fair gamer and I am not doing any fraud. Please help me sir
      +1 photos
      RummyCircle.com customer support has been notified about the posted complaint.
      Oct 25, 2018
      Updated by Jaihindvinoth
      Dear sir,
      My user id j[protected] Sir I have 14015.50rupess in my account and it has been blocked my account I am not able to play any cash game or do any cash transactions so please activate my account and rectify the issue as early as possible so that I can play game and do transactions. I am fair gamer and I am not doing any fraud. Please help me sir

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        J
        Jinx5553
        from Korampallam, Tamil Nadu
        Oct 23, 2018
        Resolved
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        Resolved

        Address: 638451

        My 7009 rupees is not transfer to my account every day i send to email but no reply so how to get my money jinx 5553 is my rummy account this is the last request to you i want money or otherwise dhinaar this account sent you money or otherwise i will definitely complaint i want 7009 rs imeadiatly so i don't know my amount strictly i want keep ur mind
        Nov 25, 2018
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Oct 23, 2018
        Updated by Jinx5553
        This is my problems iam not able to my transaction and I am not able to upload my documents

        Oct 23, 2018
        Updated by Jinx5553
        This is my problems

        Verified Support
        Oct 24, 2018
        RummyCircle.com Customer Care's response
        Dear Vignesh,

        Your rummy account is linked with some other account "dhinaar" with same bank details which is not allowed please email us your bank details we will verify it and activate your account post that you can withdraw your amount, do not worry about your money that is safe with us. You can email on [protected]@rummycircle.com
        Oct 24, 2018
        Updated by Jinx5553
        My anot
        Oct 24, 2018
        Updated by Jinx5553
        My another bank details is there
        Ifsc code: KVBL0001188

        Oct 24, 2018
        Updated by Jinx5553
        Send money this bank account
        Oct 24, 2018
        Updated by Jinx5553
        I can't upload new bank details. How to upload new bank details for Vignesh name
        Oct 24, 2018
        Updated by Jinx5553
        Or otherwise please send money dhinaar account
        I uploaded bank details and my Aadhar card copy and my account worked for 3days.Now I'm unable to play cash games, it is asking for age verification.what I have to do to regain my access?
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          C
          chanti412000
          from Eluru, Andhra Pradesh
          Oct 30, 2018
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          Hi this is Chanti412000 i am one of the player to rummy circle. Recently i am trying to play game an error was displaying continuously. I can't able to play my game or else when i am trying to withdrawal my cash in my account then also it shows an error. Please let me know what the issue is..? br...My rummy account not opened and its seems

          We are sorry, but for the moment you cannot play cash games or do transactions on this account. This is a part of our standard procedure to protect your account. undefined
          RummyCircle.com customer support has been notified about the posted complaint.
          Change my account name from RAJIV GORAPALLI to GORAPALLI N SATYANARAYANA
          my user id: rajiv1194
          User name, : bhalakri 2000.
          Sir my account blocked since 29.10.18 date I am not Abel to play so please activate my account plz solve my probelms
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            D
            dhiraj rahane
            from Mumbai, Maharashtra
            Oct 22, 2018
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            Address: Mumbai City, Maharashtra

            No matter how good cards you get, How many Jokers you get, you may even get 2 pure sequence and 1 Joker you cant win, then you may shift to another point still same.
            I have personally felt the same after depositing money it let me win 1 or 2nd game after that all loss. No matter i play 1 rs point 5 Rs point 10 Rs. Point or 20 Rs point.

            They only let the new player wins and old player to loose 10K / 20 K.
            Someone must raid their system.
            Bloody cheaters.
            +1 photos
            RummyCircle.com customer support has been notified about the posted complaint.
            Not allowing for cash games want know the reason
            Manchuri Harinath's reply, Oct 19, 2018
            Not allowing for cash games
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              M
              muppurisrinu
              from Kodar, Telangana
              Oct 22, 2018
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              Address: 523230
              Website: Chrome

              My rammycircle cash games and cash transactions are not working my money is there in this rammy circle please transfers eligible and cash games to play the in this my account my kyc documents are already submitted and my kyc documents are verified but i am unable to access the account why sir please tell me sir why this not working and cash transactions please reply fastvsir
              RummyCircle.com customer support has been notified about the posted complaint.
              Please give me reason why my account has been blocked
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                M
                muppurisrinu
                from Kodar, Telangana
                Oct 22, 2018
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                Address: 5232230
                Website: Chrome

                My cash games are not open and transactions are not working my money is there in this rammy circle please transfers eligible and working the rammycircle cash transactions are also not i already submitted the my kyc documents and these kyc documents are also verified but why tbis is not open please immediately tell the answer and i am paly the cash games and rammu circle game please help sir
                RummyCircle.com customer support has been notified about the posted complaint.
                My username was sivanona, my account was closed for security reasons, what the problem, please inform me

                cash games are not open - Comment #3250724 - Image #0
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                  A
                  Ashok5415
                  from Chidambaram, Tamil Nadu
                  Oct 21, 2018
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                  Address: Tirupur, Tamil Nadu, 638656
                  Website: www.rummycircle.com

                  Hi rummy circle team. My account name ashok5415. My email id [protected]@gmail.com. Before 20 days i won the amount of 22000 (Twenty two thousand rupess). I am very happy but you are locked my account for security reson. 15. Times i send to query your site and mail but still my account are resolved or reopen my account. Please resolve my account.
                  +2 photos
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Oct 21, 2018
                  Updated by Ashok5415
                  Hi rummy circle team . My account name Ashok5415 . My email id [protected]@gmail.com. before 20 days i won the amount of 22000 (twenty two thousand rupess) . I am very happy but you are locked my account for security reson . 15.times i send to query your site and mail but still my account are resolved or reopen my account. Please resolve my account.

                  Oct 21, 2018
                  Updated by Ashok5415
                  Hi rummy circle team . My account name Ashok5415 . My email id [protected]@gmail.com. before 20 days i won the amount of 22000 (twenty two thousand rupess) . I am very happy but you are locked my account for security reson . 15.times i send to query your site and mail but still my account are resolved or reopen my account. Please resolve my account.

                  Oct 21, 2018
                  Updated by Ashok5415
                  Hi rummy circle team . My account name Ashok5415 . My email id [protected]@gmail.com. before 20 days i won the amount of 22000 (twenty two thousand rupess) . I am very happy but you are locked my account for security reson . 15.times i send to query your site and mail but still my account are resolved or reopen my account. Please resolve my account.

                  account closed. reopening the account
                  account closed. reopening the account
                  Sir please, i cannot able to play cash rummy sir please clear the problm and solved the mistake sir my id kpdisai2018
                  My rummy circle game is disconneceted due to security reason mentioned..where as I have submitted cleared my address proof asked by u.my user name is mahapatra7807..pl activate my game..
                  Sunilkumarmahapatra Sunilkumar's reply, Oct 15, 2018
                  My rummy circle game is disconneceted..becase of security reason mentioned..but I have submitted all the required address proof and received mail also to my Emil about conformation..pl activate it so that I can play again..my user name is mahapatra7807.
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                    B
                    Basawraj Bhandarkawathe
                    from Khed, Maharashtra
                    Oct 20, 2018
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                    Address: Pune, Maharashtra, 413226

                    My user id is basavraj7355 and my account block from last 2 days. My problem is not permission for playing game and withdrawal cash. They tell me my email id is not ok but i am confirm about my email id. So please clear this problem. When i start the game all option are come on the screen but game not start at last movement. Please improve your service. So many problems are come while i am open this application. So please work on my problem fast and do something for me. This problem come from last 2 days so please clear this
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Hello team,

                    Can you please check and kindly help me out why I am not able to play the rummy circle.

                    Account : sriharsh9463

                    I need the team to fix this issue ASAP

                    Regards,
                    Sriharsha vardhan
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                      P
                      pravin671
                      from Mumbai, Maharashtra
                      Oct 19, 2018
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400022
                      Website: Online fraud

                      My account name is anvi671. I won almost rs.2000/-. Then i decided to withdraw rs.1900/- withdrawal request get cancelled saying that please submit all docs... I submitted my bank statement, aadhar card and pan card. Later again i send withdrawal request for rs.2000/- it get cancelled again... Saying u have to submit your pan card again... I submitted again... But later that night... My whole amount i. E. Rs 2000/- get vanished from my account... From last 10 days i am following them on mails but no proper answer on mail also... So i abused them on immediate basis they block my account which has rs.425 in my account.. I mail then deposit my 2000+425 in my account... This is my online complaint with them.. Next step will be consumer court... I saw all comments against this company... I have screenshot of all. How they fool people, u can see video of that on youtube.. So i will wait more two days for there reply... Rs. 2500 is not big money for me but this issue is on my ego... Also i banned this site i want to stop people to get fooled...
                      Nov 26, 2018
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 24, 2018
                      RummyCircle.com Customer Care's response
                      Dear Pravin,

                      Once we get pan card of all your referred account we will release your bonus amount, we are sorry to say that you were not using proper language hence account closed permanently, please get back to us once your all referred accounts are id verified, you can get back to us on [protected]@rummycircle.com

                      Thanks
                      Oct 24, 2018
                      Updated by pravin671
                      Why all accounts...got bonus from few accounts which I wanted to withdraw... mention name of few will share Pan card sure...
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                        M
                        Mounikap12
                        from Guntur, Andhra Pradesh
                        Oct 15, 2018
                        Mar 6, 2024
                        This thread was updated on Mar 6, 2024
                        Resolved
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                        Resolved

                        account blocked temporarily

                        Website: Rummycircle.com

                        My account user id is mounika8933 is blocked from 10 days and i got a mail to upload bank account statement for security purpose. I have already uploaded my bank account statement and pan card and it's been 5 days and my account is still unblocked and neither my mails are replied by your team. I am a valued customer and i am requesting you to kindly unblock my account...
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                        104 other people found this review helpful
                        104 found this helpful
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                        M
                        madhi2014
                        from Coimbatore, Tamil Nadu
                        Oct 15, 2018
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                        Address: Chennai, Tamil Nadu

                        Sir
                        My username id is madhi2014
                        Emil is [protected]@gmail.com
                        My account not opening and my account balance 718rs balance my amount not withdrawal please my amount wirhdral me
                        My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing us please don't block our account,...
                        RummyCircle.com customer support has been notified about the posted complaint.
                        My id proof, email validation complitly proof but my game is not start pless give mi help my rummy game is start now...my verificatin is clear so why my game is not support

                        my account blocked and my amount not credit - Comment #3242199 - Image #0
                        Sir
                        My account user name thiru3_
                        My email I'd [protected]@gmail.com
                        My silver group
                        My account total amount -5000

                        my account blocked and my amount not credit - Comment #3244559 - Image #0
                        Sir please see and my account is not available and my email is not available and my add cash so check to see if you solve the problem thankyou sir
                        Kistampalli Anil's reply, Oct 13, 2018
                        Please see and verify
                        Massege is showing at rummy circles
                        Account has been blocked for security reasons
                        Identity proof has been already aploaded
                        Please remove my blocked and allow me to cash transaction and play

                        Adhar card and other details already submitted
                        Hi Sir/mam

                        There is a money in my rummy circle account and you have blocked me whats the reason for that and you are also not replying to my mails i have also provided all documents please check and resolve this issue by today itsel[censored]sername prayag4878

                        my account blocked and my amount not credit - Comment #3247596 - Image #0
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                          A
                          Abhishekbais
                          from Mumbai, Maharashtra
                          Oct 15, 2018
                          Resolved
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                          Resolved

                          I suggest your friends do not waste your time and money i play from last 6 month but at the last overall result is loss... After some time you did not win a single game they will give good cards without pure sequence and at the time someone show the game i observe from last 15 days.. I will mail him to block my account but they do not give any responce... I request you do not play this game do not waste your important time and hardworking money in this fake game
                          Dec 1, 2018
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 22, 2018
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          Please provide us with your login id to serve you better also elaborate your concern, email us on [protected]@rummycircle.com

                          Thanks
                          Oct 22, 2018
                          Updated by Abhishekbais
                          [protected]@gmail.com
                          Oct 22, 2018
                          Updated by Abhishekbais
                          I deactive my account so do not interfare now... First u do fake thing and then u ask login id no need to do anything i already deactivated my account.
                          Thnx to mail me u will take 7 days to rply me thnx
                          Amount debit in my account but not add in RummyCircle account

                          total fake game - Comment #3244487 - Image #0
                          Rummycircle my Facebook link somthing prablam disconnect re canacting how
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                            R
                            Rohit234rk
                            from Delhi, Delhi
                            Oct 14, 2018
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110091
                            Website: Www.rummycircle.com

                            Dear consumers complaints team. I am play rummy 2 year on rummy circle site. I win and loss money on this site past two years. Now i archive the final level club platinum elite club member. 10-11 before i go the tour of himachal and play rummy on my friends mobile now couple of days i see my account are open other site they are showing on my screen. I am complaint about this to rummy circle. They are close my account to check the problem. They are blocked my account permanently. I ask her why they are block my account so they are say me i am play unfair games with 2 user. I am say i don't play any game. My account are hacked but they are not response i say am not person if i wrong my account block 2-3 weeks not 2 years ago i deposit 2-3 lakhs on this site. They are not unblock my account please reopen my account on there site.
                            Mar 18, 2019
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 14, 2019
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Thank you for playing on RummyCircle.com – India’s premier online rummy site.

                            We would request you to kindly help us with the username of your account for us to serve you better.

                            We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

                            Regards,
                            Fairplay Team
                            [protected]@RummyCircle.com
                            Mar 02, 2019
                            Updated by Rohit234rk
                            My user name - 234rk
                            Email id - [protected]@gmail.com
                            My account didn't opened y r u blocking me wat problem?? Pls open my account
                            Sir I am not adding the cash and my account is not available so check and as soon thank you sir
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                              R
                              Raguman
                              from Coimbatore, Tamil Nadu
                              Oct 13, 2018
                              Resolved
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                              Resolved

                              Raguman [protected]@gmail.com my account as been close for security reason
                              Open my account now i will join the game my user name is raguman 1699 please open now immedetly so please response me what happend my account an also open my account as soon now i will join to the game sir please immediately in blocked my account now let join to the game lobby thank you...
                              Nov 17, 2018
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 15, 2018
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              Please provide us with correct login id as we are not able to fetch your detail with above given credentials, email us on [protected]@rummycircle.com
                              We are sorry, but for the moment you cannot play cash games or do transactions on this account. This is a part of our standard procedure to protect your account. undefined...……….this is the main problem not working cash games and bank transactions...plzzz do solve my problem
                              username;- ramana9951
                              Sir
                              My account user name thiru3_
                              My account balance 5000
                              My email I'd [protected]@gmail.com

                              my account has been closed for security reason - Comment #3244595 - Image #0
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                                Y
                                Yallu2228
                                from Mysore, Karnataka
                                Oct 12, 2018
                                Resolved
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                                Resolved

                                Address: 585327

                                Hello sir
                                My account is blocked since 3days so i am trying to call customer care executive but the call is not reach them my username is yallu2228 so this game does not i open and the cash games is also not opening so mail me what is the reason for blocking my account.
                                So please response me what happened my account and also open my account as soon.
                                Nov 17, 2018
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 15, 2018
                                RummyCircle.com Customer Care's response
                                Dear Yellaling,

                                Your account is activated we are sorry for inconvenience caused to you.

                                Thanks
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                                  L
                                  Loton3110
                                  from Kolkata, West Bengal
                                  Oct 10, 2018
                                  Resolved
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                                  Resolved

                                  Address: Murshidabad, West Bengal, 742135
                                  Website: www.rummycircle.com

                                  My account is showing closed due to security reasons and that's why I'm unable to take part in the cash games although I have submitted my documents with my phone no and email id . How can I solve this problem so that I can add cash in rummy circle and can take part in the cash games. Please solve the problem so that I can take part in the game as soon as possible.
                                  +2 photos
                                  Nov 14, 2018
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 12, 2018
                                  RummyCircle.com Customer Care's response
                                  Dear Hasibul,

                                  Your account is activated, we are sorry for inconvenience.

                                  Thanks
                                  Sir please activate My account sir, my wife jewels sale and investment for rummy circle account sir please activate My account sir, I am very poor family sir, 15000 amount blocked my account sir, please activate My account sir, please please please please please please sir my account name ([protected]@gmail.com)

                                  showing account is closed due to security reasons - Comment #3240417 - Image #0
                                  pavi27kavi's reply, Oct 15, 2018
                                  Sir please activate My account sir,
                                  Bank transfer problem transfer magic Ho rags hay?.
                                  Shankar Dhage's reply, Oct 13, 2018
                                  Cash transfer nahi Ho raha hey.
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                                    P
                                    Prasathpix
                                    from Cuddalore, Tamil Nadu
                                    Oct 10, 2018
                                    Resolved
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                                    Resolved

                                    Website: www.rummycircle.com

                                    My username is rummy. God in the rummycircle website.

                                    My account is in closed condition now.

                                    Due to the reason i had an another account previously.

                                    But i didnt create multiple account for cheating or anything else. I had created new account simply because i couldnt access old one.

                                    So now please reactivate my rummy. God account and give my balance back.

                                    Thank you. I hope you will resolve my problem soon.

                                    Please reply.
                                    +3 photos
                                    Nov 17, 2018
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 11, 2018
                                    RummyCircle.com Customer Care's response
                                    Dear Prasanth,

                                    You claimed that playing rummy is create lot of financial for you, we do not want you to face such problem. Hence your account is closed permanently and we are sorry to inform you that it can not be activated again.

                                    Thanks
                                    Oct 11, 2018
                                    Updated by Prasathpix
                                    That was before . Now I have a decent job . And lots of money
                                    Oct 11, 2018
                                    Updated by Prasathpix
                                    When I started earning money from rummy circle you people closed my account intensionally .
                                    Oct 11, 2018
                                    Updated by Prasathpix
                                    Rummy circle didn't resolve my complaint. And aslo they give me wrong answers everytime i request for account reopening. Below is the proof of screenshots.

                                    Once they told me, my account had been closed due to the reason i had used multilpe accounts. Now they are saying it's due to the fact i have financial problem. I don't want rummy circle to worry about my financial problem.

                                    You have to reopen my account.

                                    Username rummy. God
                                    My age is complete 26 my rummy circle cash add please sir
                                    Ponner's reply, Oct 3, 2018
                                    My age is complete please open rummy circle sir age 26.
                                    [protected]
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                                      S
                                      Sahusy
                                      from Avinashi, Tamil Nadu
                                      Oct 9, 2018
                                      Resolved
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                                      Resolved

                                      Website: Rummycircle.com

                                      I can't play rummy on my account and i can't change my bank details in my account. For the past 3 more months i could not play any cash games or tournaments in rummy circle. If any problem is done by me please tell how to finish the problem. Please help me.in my account i have a cash inside it. I cant take or transfer. So help me in regarding problems.
                                      Mar 19, 2019
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 14, 2019
                                      RummyCircle.com Customer Care's response
                                      Dear Player,

                                      Thank you for playing on RummyCircle.com – India’s premier online rummy site.

                                      We would request you to kindly help us with the username of your account for us to assist you further.

                                      We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

                                      Regards,
                                      Fairplay Team
                                      [protected]@RummyCircle.com
                                      Dear sir my user id vilas8203 my account not open my acoount banlence 63 rs plz open my ac. i was widwral 500rs bt not transfer my bank account plz open my ac

                                      my account has been blocked for past three more months. - Comment #3233271 - Image #0
                                      Age related precondition
                                      My account is closed contact for [protected]@rummycircle.com
                                      Boya Mohan's reply, Sep 30, 2018
                                      My account is closed why
                                      Hello sir i have add my account 25 rupees but i have did'nt play rummy but my age is 17 how to play rummy circle plese help me

                                      my account has been blocked for past three more months. - Comment #3237959 - Image #0
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