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2.7
Updated: Sep 27, 2025
Complaints 2505
Resolved
1144
Unresolved
1361
Good! RummyCircle.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that RummyCircle.com step up their efforts to fully resolve all complaints 👍
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RummyCircle.com reviews & complaints page 103

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A
Aruljo
from Chennai, Tamil Nadu
Sep 27, 2018
Resolved
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Resolved

Address: 635601

I have an withdrawable amount of about 13800 but now my account has been closed.

I don't know why it has been closed. I am good fair play Gamer and I have done nothing wrong.

Yesterday night I just withdrawed my amount and it has shown that it has been processed but I didn't received the amount yet and the account has been closed

So Please kindly resolve my problem at once you recieved it.
Oct 31, 2018
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2018
RummyCircle.com Customer Care's response Dear Player,

Please help us with your login id so that we can look into your issue. email us on [protected]@rummycircle.com

Thanks
Sep 27, 2018
Updated by Aruljo aruljo2503
Helpful
1 other people found this review helpful
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    V
    venkatesh tangella
    from Hyderabad, Telangana
    Sep 25, 2018
    Resolved
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    Resolved

    Address: 533001
    Website: rummycircle.com

    Sir
    My username id is tangellavets
    Emil is [protected]@gmail.com
    My account not opening and my account balance rs 1000 balance my amount not withdrawal please my amount wirhdral me
    My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification.
    My brother also playing rummy in rummy circle site
    Mar 19, 2019
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Feb 14, 2019
    RummyCircle.com Customer Care's response     Dear Player,

    This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

    We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

    You may click on the link below for uploading

    https://www.rummycircle.com/player/account/profile.html

    Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

    We regret the inconvenience this may cause to you.

    Regards,

    Fairplay Team

    [protected]@RummyCircle.com
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      V
      venkatesh tangella
      from Hyderabad, Telangana
      Sep 25, 2018
      Resolved
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      Resolved

      Address: 533001
      Website: rummycircle.com

      Sir
      My username id is veeru123349
      Emil [protected]@gmail.com
      My account not opening and my account balance rs 1002 balance my amount not withdrawal please my amount wirhdral me
      My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification.
      My brother also playing rummy in rummy circle site.
      I do one single mistake. I gave my brother bank account number rummy circle site. Thats only a small mistake. But rummy circle site didn't...
      Mar 19, 2019
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Feb 14, 2019
      RummyCircle.com Customer Care's response       Dear Player,

      This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

      We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

      You may click on the link below for uploading

      https://www.rummycircle.com/player/account/profile.html

      Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

      We regret the inconvenience this may cause to you.

      Regards,

      Fairplay Team

      [protected]@RummyCircle.com
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        P
        Pandi P
        from Namakkal, Tamil Nadu
        Sep 25, 2018
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu

        My face book loge in rummy account is closed pls how to log in my account. My rummy account balance is 420 so pls my account reopen so pls give instructions for my facebook loge in rummy circle account. Iam use another email id rummy circle account but i am not use this account i am only use for facebook log in rummy cicle account pls help me for my account reco
        Oct 27, 2018
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Sep 25, 2018
        Updated by Pandi P         My facebook loge in rummy circle account is closed pls help me to recovery my rummy account my face book account name is pandipandi
        Verified Support
        Sep 26, 2018
        RummyCircle.com Customer Care's response         Dear player,

        Please provide us with your valid login id so that we can look into it, we are not able to fetch your details.
        Please email us on [protected]@rummycircle.com
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          S
          sangavisingaraj
          from Chennai, Tamil Nadu
          Sep 25, 2018
          Resolved
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          Resolved

          Address: Sivaganga, Tamil Nadu

          Sir my username is sangavi72000.
          E-mail: [protected]@yahoo.com
          My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing us please reopen my account,...
          Oct 26, 2018
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Sep 25, 2018
          RummyCircle.com Customer Care's response           Dear Player,

          This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

          We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

          You may click on the link below for uploading

          https://www.rummycircle.com/player/account/profile.html

          Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

          We regret the inconvenience this may cause to you.

          Regards,

          Fairplay Team

          [protected]@RummyCircle.com
          Sep 27, 2018
          Updated by sangavisingaraj           i already change my account but still not open my account
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            S
            somaye
            from Dahanu, Maharashtra
            Sep 22, 2018
            Resolved
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            Resolved

            Address: 416410
            Website: [email protected]

            Rummycircle — didn't able to play cash games and transfer cash also
            [protected]@gmail.com on sep 22, 2018
            Sir @
            My username id is somaye
            Emil is [protected]@gmail.com
            My account not opening and my account balance rs 815 balance my amount not withdrawal please my amount wirhdral me
            My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification.
            My brother also playing rummy in rummy circle site.
            I do one single mistake. I gave my brother bank account number rummy circle site. Thats only a small mistake. But rummy circle site didn't...
            +1 photos
            Mar 25, 2019
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Sep 22, 2018
            Updated by somaye             opan my account please
            i forgot my passward

            Sep 22, 2018
            Updated by somaye             please update
            Verified Support
            Feb 14, 2019
            RummyCircle.com Customer Care's response             Dear Player,

            This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

            We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

            You may click on the link below for uploading

            https://www.rummycircle.com/player/account/profile.html

            Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

            We regret the inconvenience this may cause to you.

            Regards,

            Fairplay Team

            [protected]@RummyCircle.com
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              S
              sathish.7945
              from Coimbatore, Tamil Nadu
              Sep 20, 2018
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              Sir,
              My username id is sathish.7945
              Emil is [protected]@gmail.com
              My account not opening and my account balance rs 13 balance my amount 100withdrawal please my amount wirhdral me
              My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification.
              My brother also playing rummy in rummy circle site.
              I do one single mistake. I gave my brother bank account number rummy circle site. Thats only a small mistake. But rummy circle site didn't gave information to me to block my account.
              I[censored] unblock my rummy account i leave this.please unlock my account.
              +1 photos
              RummyCircle.com customer support has been notified about the posted complaint.
              View replies
              My user name Ravi0935 sir account Blance 1600 Clousd. my mony pls release my account Blance
              Reply
              Ravi0935's reply, Sep 15, 2018
              Pls add my mony
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                P
                Prabu Divya
                from Mayiladuthurai, Tamil Nadu
                Sep 19, 2018
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                My account is blocked. User name is divya 1217. It mentioned to ask in support team in fair play. It mentioned that for safety purposes. My account balance is 142 rupees. It mentioned to resolve in fair play team. Resolve my problem as quick as possible. It will be helpful to me i[censored] do that. I like playing very much but unfortunately it closed my account.
                RummyCircle.com customer support has been notified about the posted complaint.
                View replies
                I regesed si my old rummy circle account is cosed and old account mobile number is closed lam joint New account and new my mobil number jont my old ema address [protected]@gamil.com is cosed jont for new email address for [protected]@gamil.com
                Reply
                My username is snrao.kr and my Email I'd IS snrao.[protected]@gmail.com and the complaint is cash games or not opening in the screen to contact [protected]@rummycircle.com shown so please rectify the problem as soon as possible
                Reply
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                  S
                  sangov29
                  from Chennai, Tamil Nadu
                  Sep 19, 2018
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                  Address: 600045
                  Website: rummycircle.com

                  Hi team,

                  Had technical issue while playing game with rummy circle.com on 16th september. Regarding the same i contacted customer number to know the status of it. They said will be refunded in 24-48 hours.

                  Complaint no 1) i didn't received the refund with 48 hours until i land up in calling customer care

                  Complaint no 2) i asked for the refund as per game cancellation policy of rummy circle, which they denied and refunded only the entry fee i paid

                  Complaint no 3) customer agent prolonged the discussion for more than 2 hours without knowing their own company policy

                  Complaint no 4) customer agent threatened by saying he will do changes to account if i dont have trust on rummy circle.com
                  +1 photos
                  RummyCircle.com customer support has been notified about the posted complaint.
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                    K
                    Krish47457
                    from Chennai, Tamil Nadu
                    Sep 14, 2018
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                    Address: Sivaganga, Tamil Nadu, +91
                    Website: Rummycircle.com

                    Sir
                    My username id is krish47457
                    Emil is [protected]@gmail.com
                    My account not opening and my account balance rs 595 balance my amount not withdrawal please my amount wirhdral me
                    My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification.
                    My brother also playing rummy in rummy circle site.
                    I do one single mistake. I gave my brother bank account number rummy circle site. Thats only a small mistake. But rummy circle site didn't gave information to me to block my account.
                    I[censored] unblock my rummy account i leave this. But didn't unblock my rummy account i realy gave complaint to consumer court.
                    +1 photos
                    RummyCircle.com customer support has been notified about the posted complaint.
                    View replies
                    Pleas sir my sbi account 100 ruppeses amount not credit pleas tell back i am tamil speak to customer

                    didn't able to play cash games and transfer cash also - Comment #3213442 - Image #0
                    Reply
                    varunsatha's reply, Sep 18, 2018
                    Pleas copret ur said sir not credit my amount 100 ruppeses
                    Dear sir
                    My account user id is j[protected]
                    My account is cannot play cashgames... And my account balance is rs 14015... This amount cannot withdraw... Please help me to play rummy for cash... Rummycircle is my favorite cash rummy site... Please listen and please help... Yours faithfully... Please. Please please help...

                    didn't able to play cash games and transfer cash also - Comment #3229945 - Image #0
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                      A
                      aryanerd
                      from Chennai, Tamil Nadu
                      Sep 10, 2018
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                      Rummy circle is fully cheating don't play 1st they gives 5000 then take 50000. Then when u promote to next club 1ly u won some games pls don't play i'm lost 2laks in last 1year all games are fixed silver club membership max won 7000 gold 10000 diamond 14000 and platinum 25000 1ly but u lose 10timez of this money. Pls don't waste our earned money thank you
                      RummyCircle.com customer support has been notified about the posted complaint.
                      View replies
                      Your request " Please reopen my ac dnyanoba88 " with Ticket Id- 1243101 has been solved. To add additional comments, reply to this email
                      Reply
                      P.selvalingam, mobile number [protected], email id- [protected]@gmail.com, username - ashwath2016
                      Reply
                      Account was closed

                      fully cheating - Comment #3209360 - Image #0
                      Reply
                      Pls sir [protected] this risgistared.pls delet.
                      Reply
                      Pls open my rummy circle account
                      Reply
                      Mastanch [email protected]'s reply, Sep 8, 2018
                      Pls open my rummy circle account
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                        A
                        ashwath2016
                        from Coimbatore, Tamil Nadu
                        Sep 10, 2018
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                        My rummy account username - ashwath2016,
                        Mail id ([protected]@gmail.com), mobile number-[protected], this account open in one month ago, my rummy cash game account is blocked. This account cash withdrawal bank account number registered.
                        This withdrawal bank account number registered for my older rummy account. My older rummy account username - selvalin2000, mail id ([protected]@gmail.com) mobile number-[protected].
                        Please this older rummy account password - i don't know, so please this account all details are blocked and delete.
                        My new rummy cash game account open for one month ago, this account username - ashwath2016.
                        Please this account is reopen and withdrawal bank account details are continuing this new rummy account. My rummy account balance rs. 46000/-.
                        Please help me, i have very interested to play cash game.
                        So, please my account is reopen and tell remedy for one problem
                        RummyCircle.com customer support has been notified about the posted complaint.
                        View replies
                        My login I'd is bsrinv8204.o got message to contact fair play crummy circle.com
                        Reply
                        Dear sir/madam I'm tingu23 customer of rummy circle since from last 2 days my my account have been closed I can't understood this mainly I forgot my password and email plz help me how to open the rummy circle.I am regular player of rummy circle plz reply me an early.
                        Reply
                        Please provide information about name changing I add previous pet namemy real name is different in proof I'd please change that jayadeep meenan name is changed to Jayadeep Meenan gatala

                        my account is reopen and withdrawal cash and play cash game - Comment #3212243 - Image #0
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                          D
                          Dnyanoba88kokare
                          from Mumbai, Maharashtra
                          Sep 10, 2018
                          Resolved
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                          Resolved

                          Website: [email protected]

                          Sir
                          My username id is dnyanoba88
                          Emil is [protected]@gmail.com
                          My account not opening and my account balance 587rs balance my amount not refund please on my amount.
                          My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 2 day, how long will it take to clear without informing us please don't block our account,. My ac dnyanoba88 reopen please sir.
                          Oct 11, 2018
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Sep 10, 2018
                          Updated by Dnyanoba88kokare                           Sir
                          My username id is dnyanoba88
                          Emil is [protected]@gmail.com
                          My account not opening and my account balance 587rs balance my amount not refund please on my amount.
                          My rummy clash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 2 day, how long will it take to clear without informing us please don't block our account, .my ac dnyanoba88 reopen please sir
                          Sep 10, 2018
                          Updated by Dnyanoba88kokare                           Po box . 17640, malad west mumbai citi dist Maharashtra mumbai
                          Verified Support
                          Sep 10, 2018
                          RummyCircle.com Customer Care's response                           Dear Player

                          Your account Dnyanoba88 is merged with dnyanoba9168 as we do not allow multiple accounts your balance has been transered to dnyanoba9168. If you have any concern kidnly email us on [protected]@rummycirlce.com

                          Thanks
                          View replies
                          Unlock my rummy circle id shonaraaku
                          mera usme cash he 10 mint me unlock kar do ak to aap magta he utna sing nikalte ho uper se account bhi lock karte ho kyo kiya account lock mera batao mujhe jaldi
                          Reply
                          Sir
                          Why My account is closed. Please my account reopen, tell remedy for this problem
                          Reply
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                            G
                            gomladu
                            from Lucknow, Uttar Pradesh
                            Sep 10, 2018
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                            I've played rummy circle since two years above... Last two days before they blocked my account because i sent a unwanted mail from my side...in rummy circle wallet i had a amount 250+ amount... If suppose they had a proper reason to block my account... What is the solution for my money... What happens to that money... I want money or my rummy circle account... Please help me to reactivate the account or transfer the money to my bank account... But i need my account back... Please help me to get back the my rummy circle account..
                            RummyCircle.com customer support has been notified about the posted complaint.
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                              G
                              gomladu
                              from Lucknow, Uttar Pradesh
                              Sep 10, 2018
                              Resolved
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                              Resolved

                              Address: Banswara, Rajasthan, 327022

                              Rummy circle website fraud with me five lakh rupees. The website saved my bank details and debit my account five lakh rupees. I request to government of india ban this type website immediately because this type website destroy youth future and money. Kindly help me against the fraudsters because they cheat with many peoples so please stop the website immediate and refund my amount.
                              Oct 24, 2018
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 10, 2018
                              RummyCircle.com Customer Care's response                               Dear Player,

                              Kinldy send your bank statement on [protected]@rummycircle.com with your brief description to resolve your concern.

                              Thanks
                              Fairplay Team
                              View replies
                              My rammycircle username- ashwath2016, my original date of birth 21/05/1984. I am registered my personal information date of birth -10/06/1984. So change my date of birth 21/05/1984
                              Reply
                              Please delete my mobile number in Rummycircle.com, 1st think my number not registered anywhere in Rummy, but why im getting Unwanted SMS from Rummy, please im not interested so please don't sent any SMS to my mobile number my kind request.

                              Mobile No- [protected]

                              fraud five lakh rupees - Comment #3205723 - Image #0
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                                D
                                Dj666666
                                from Mysore, Karnataka
                                Sep 7, 2018
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                                Address: Bidar, Karnataka, 585327

                                My account is closed so my username is dj666666 my balance is 150 my automatically clossed so reopen my account
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 10, 2018
                                RummyCircle.com Customer Care's response                                 Dear Player,

                                Your account is blocked due to fair play voilation, involvement in unfair activity. Please email us on [protected]@rummycircle.com

                                Thanks
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                                  N
                                  Nr7161
                                  from Tumkur, Karnataka
                                  Sep 4, 2018
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                                  Address: Mumbai City, Maharashtra, +91
                                  Website: WWw. Rummycircle. Com

                                  Sir i am chiru22ka.
                                  I want to know about my club status. Before few days back i have platinum club in my rummy account but now that was changed into diamond club how it changed into diamond club??? I am not happy with that because before i play club tournament and i was getting 50 rupees minimum amount but now i am getting 25 rupees amount in diamond club this is not fair. Platinum club will become change into platinum elite but it's changed into diamond i am confused by this changes. Now i want to know full details about this problem please help me sir.
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  View replies
                                  Dear sir...
                                  My account closed pls re opening my account... Gmail ID (abhilash.[protected]@gmail.com) user ID (abhilashwin) pls re opening sir
                                  Reply
                                  Dear sir

                                  I can't playing games in my rummy circle app.i don't know the specific reason l.so I request u to kindly support the playing cash games .

                                  about club status changed - Comment #3201762 - Image #0
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                                    A
                                    Ajaykumar Burada
                                    from Guruvayur, Kerala
                                    Aug 31, 2018
                                    Resolved
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                                    Resolved

                                    Address: 532127

                                    Please change my registered name Ajay Kumar. And use this new name (AJAY KUMAR BURADA). Because i upload my aadhar card for id proof but it was rejected because my rummycircle registered name and aadhar card name not same. My all id proofs have same name as AJAY KUMAR BURADA. So change my registered name and put AJAY KUMAR BURADA . Other wise i cant upload my id proof and i cant do any cash withdrawal so please make it fast thankyou...
                                    Oct 15, 2018
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 31, 2018
                                    RummyCircle.com Customer Care's response                                     Dear Sir,

                                    Please provide us with your login id or registered mobile number so that we can resolve your concern, please write us on [protected]@rummycircle.com

                                    Thanks
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                                    Why?????????? i get lot of message.
                                    Who subscribe???????
                                    Who give permission ????????????

                                    please stop sending this rubbish message to my mobile no
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                                      C
                                      Chakri Chakravarthi
                                      from Hyderabad, Telangana
                                      Aug 28, 2018
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                                      Address: Srikakulam, Andhra Pradesh, 532127

                                      Please change my registered name chakri a. And use this new name (Chakravarthi ampolu). Because i upload my aadhar card for id proof but it was rejected because my rummycircle registered name and aadhar card name not same. My all id proofs have same name as chakravarthi ampolu. So change my registered name and put chakravarthi ampolu. Other wise i cant upload my id proof and i cant do any cash withdrawal so please make it fast thankyou.
                                      RummyCircle.com customer support has been notified about the posted complaint.
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                                      My user id 97016unkili, please close this website in india almost i have lost 5 lakhs rupees like this so many people are draining so please close which is a loss of money to the people.every body is losing and attracting the people with advertisments is not safe with this type of gambling.
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                                      My rummy circle account is palani302000 and mail id [protected]@gmail.com is closed. Please re open for my account immediately please sir. reopen my account
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                                      Sir my my account was locked and withrawal request failed. Cannot able to play cash games cannot able to add or withdraw cash amount
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                                        Vrlveera
                                        from Coimbatore, Tamil Nadu
                                        Aug 28, 2018
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                                        My username is - vanchi786 and my mail id is - [protected]@gmail.com, in my account i am having rupees 100.52. I didn't know why my account is blocked for cash games and in that mentioned to contact [protected]@rummycircle.com. I didn't know what's the problem with my play and account. Please resolve my problem and make reopen my cash games as quickly as it could be.
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Aug 28, 2018
                                        Updated by Vrlveera                                         I want play rummy circle
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                                        I want to Change my name in personal information. My registered email is [protected]@gmail.com . my user name is Ravaan7.Due this problem i can't able to link my address proof.
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                                        Ram077's reply, Aug 27, 2018
                                        I want to Change my name in personal information.
                                        My registered email is [email protected] .
                                        my old name is ramesh chandra.
                                        I want to change my name to Meregi Ramesh .
                                        Please go through my problem and provide me solution to this as soon as possible.
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