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RummyCircle.com Complaints & Reviews

2.7
Updated: Sep 27, 2025
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RummyCircle.com reviews & complaints page 108

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U
Umesh30msc
from Uttiramerur, Tamil Nadu
Jan 25, 2018
Resolved
Report
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Resolved

Address: 620019
Website: [email protected]

No inform but my rummycircle account debited rs.200 can you please any reason for debited amount. And another problem rs.600 can not credited in my account kindly refund for my amount. "skaravin" this id has been done for our id proof and address proof so you have check and verify and refund my payment this is my 4th mail but you have not answering my mail.
Apr 4, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Jan 21, 2018
shyamkumar namburi's response
Unable to add money to my account
Verified Support
Feb 14, 2019
RummyCircle.com Customer Care's response
Dear Player,

Thank you for playing at RummyCircle.com India's premier online rummy site.

We request you to please email us on [protected]@rummycircle.com from your register email address.

Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

Warm Regards,
Responsible Play Team
[protected]@RummyCircle.com
My account was blocked for security reasons.so I can't play cash games and cash transactions are not working.please help me for opening my account...
Am unable to add money to my account.
Amount is not add in rummy circle but 100rs diduct my bank account online throw
Ab mai kya karu sir

Usake bad maine 2 baar paise add kiye paytm se wo turant add ho gaye
Delete my raghavend251and withdrawal my cash
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    B
    Bharathi moorthi
    from Hosur, Tamil Nadu
    Jan 24, 2018
    Resolved
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    Resolved

    My name is manibharathi... My rummycircle user id is : bharathi2429...

    But you have informed multiple rummycirlce accounts to me (Bharathi2429 & bharathi1449)... But i have only one rummy circle user id : bharathi2429 (Only one this account)...

    But bharathi1449 is not my account... I have only one account is bharathi2429... Now my rummycircle account (Bharathi2429) you have closed... So please release my rummy circle (Bhathi2429) account & allow play & withdraw permissions... My account balance you shouldnot transfered any other account. Pleeeeeeeeeeeeeeee... Because my account is bharathi2429 (Only this account)

    Im so suffer last fewdays... Ple release and allow play & withdraw permissions...
    Mar 28, 2019
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Jan 24, 2018
    Updated by Bharathi moorthi
    My Name is ManiBharathi...My rummycircle user id is : bharathi2429...

    but You have informed multiple rummycirlce accounts to me (bharathi2429 & bharathi1449)... but I have only one Rummy circle user id : bharathi2429 (only one this account) ...

    But bharathi1449 is not my account... I have only one account is bharathi2429... Now my rummycircle account (bharathi2429) you have closed... so please release my rummy circle (bhathi2429) account & allow play & withdraw permissions... My account balance you shouldnot transfered any other account. pleeeeeeeeeeeeeeee ... Because my account is bharathi2429 (only this account)



    Im so suffer last fewdays... ple release and allow play & withdraw permissions...
    Verified Support
    Feb 14, 2019
    RummyCircle.com Customer Care's response
    Dear Player,

    Thank you for playing on RummyCircle.com – India’s premier online rummy site.

    Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

    Hence, we have closed < bharathi2429 > and transferred the available balance to <bharathi1449 > .

    Please note that any withdrawal requested from the closed account will be processed in 2 to 3 working days.

    We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

    Regards,

    Fair Play Team

    [protected]@RummyCircle.com
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      N
      Nagamalleshwara Rao Borra
      from Chirala, Andhra Pradesh
      Jan 20, 2018
      Resolved
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      Resolved

      Address: 521156

      Sir my profile name is sjlvjl my rummy circle account email [protected]@yahoo.com password [protected] my account will be some problems my rummy circle account balence is 13457 rupees i submitted my aadhar card & bank pass book details on 19.01.2018 will be not processed please help me please update my new profile in my rummy circle account please i love playing rummy circle please recwast understand my problem please help my contacts is [protected]and[protected] someone problems and another i'd profe submitted pls call me sir please...
      Feb 28, 2018
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Jan 18, 2018
      [email protected]'s response
      Doesn't cash games in your rummy
      Verified Support
      Jan 22, 2018
      RummyCircle.com Customer Care's response
      Dear Player,

      We request you to write us an e-mail on [protected]@RummyCircle.com.

      Your query will be resolved as soon as possible.

      Regards,
      Fair Play Team
      [protected]@RummyCircle.com
      Verified Support
      Feb 14, 2019
      RummyCircle.com Customer Care's response
      Dear Player,

      This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

      We would request you to please recheck your bank account details and also provide the bank account statement for verification. Please note that the Bank account number and the account name should match to that registered with RummyCircle

      You may click on the link below for uploading

      https://www.rummycircle.com/player/account/profile.html

      Please also note that as a part of our security measures, we have placed your account on hold (blocked temporarily) until the verification of bank account details is done successfully.

      We regret the inconvenience this may cause to you.

      Regards,

      Fairplay Team

      [protected]@RummyCircle.com
      My rummy account is not opening. How to i open my account its alerady 3rd account why its lock automatically plz unlock. My account
      [protected]@gmail.com
      Kindly please open my account my account name Rajesh k [protected]@gmail.com please open sri
      My account was unauthorized access denied ...so please recovery my account...and my wallet balance are gave me my account
      Fyi
      regards
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        A
        Amith Shetty
        from Bagalkot, Karnataka
        Jan 19, 2018
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 560076
        Website: Rummy circle.com

        Dear sir

        In india betting is not legal, then how can all rummy websites are allowing to betting, how can government will give license to play online rummy, this is an illegal, many family is suffering because of this rummy sites, even i heard i many complaints against all rummy websites, and read many negative comments against online rummy websites in internet, every body is telling all games are booked and preplanned in online rummy sites, and their customer service is very worst, especially rummy circle.com has nocustomer care, people are wasting thier time and money, so please cancel all rummy websites licence for people sake, many couples are fighting about this issue, i don't know how can government will give license to rummy websites, this is a serious matter, this is my humble request, please reply me regarding in this matter to my mail
        +2 photos
        Feb 22, 2018
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Jan 22, 2018
        RummyCircle.com Customer Care's response
        Dear Player,

        We request you to write us an email on [protected]@RummyCircle.com.

        Your query will be resolved as soon as possible.

        Regards,
        Fair Play Team
        [protected]@RummyCircle.com
        Jan 24, 2018
        goodtimes's response
        Sir my rummy circle account is not open please help me my email is a [protected]@gmail.com password koushik123456 this rummy circle account money is closed please open my rummy circle account
        Verified Support
        Feb 14, 2019
        RummyCircle.com Customer Care's response
        Dear Player,

        Greetings from RummyCircle!

        I can understand your frustration when you do not get favorable cards while playing.

        Our system is automated,  however we would like to inform you that we do not have any control over the cards that are dealt in any games. Distribution of cards is an automated process and is completely unbiased. You think you have it bad.

        We kindly suggest you to click on the "Certificate" link on our home page which shows our Random Number Generation Certificate obtained from the prestigious I-Tech Labs in Australia. This Random Number Generation certificate proves that there is adequate randomness in shuffling of the cards so that no pattern can be deduced. As a result, there is no way for anyone to interfere in the functioning of the systems and associated software when it comes to shuffling and dealing the cards. 

        However, in the long run, it is your skill in the game of Rummy that determines how much you win and not the cards that you get as long as the shuffling is random.

        If you still have any questions or concerns in any regard, we are always here and will definitely assist you in your smallest of issue.

        We wish you GOOD LUCK to be a winner in your games. 

        Warm Regards,
        RummyCircle Support.
        Sir my rummy circle account is not open please help me my email is a [protected]@gmail.com password koushik123456 sumother problems r my rummy circle account connect the fb account is missing please help me this rummy circle account money is forward in my another account please help

        question about giving licence to online rummy websites - Comment #2982755 - Image #0
        My account was blocked for security reasons.so I can't play cash games and cash transactions are not working.please help me for opening my account...
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          C
          chetan joshi 5
          from Delhi, Delhi
          Jan 18, 2018
          Resolved
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          Resolved

          Website: Rummycircle.com

          Sir I want to file complain against rummy circle website my rummy circle username is (chetu8889) I have won around 36000 RS in a rummy tournament on 7 January. First they deducted around 10500 RS TDs and till know I haven't received any TDs receipt.They only send me RS 20000 . And they have captured my 5000 RS saying that your 3 refered freind are not genuine and till date I have only refered 3 friends . And I have proof of their genuineness where should I go to get this money please help me they are not replying to my mails and till date I haven't received the TDs receipt that they deducted.
          Mar 17, 2019
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Feb 14, 2019
          RummyCircle.com Customer Care's response
          Dear Player,

          Thank you for playing at RummyCircle.com India's premier online rummy site.

          We would like to inform you that we have already reversed your referral bonus back to your rummy account. If you need any further help, We request you to please email us on [protected]@rummycircle.com from your register email address.

          Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

          Warm Regards,
          Responsible Play Team
          [protected]@RummyCircle.com
          Verified Support
          Feb 14, 2019
          RummyCircle.com Customer Care's response
          Dear Player,

          Thank you for playing at RummyCircle.com India's premier online rummy site.

          We would like to inform you that we have already reversed your referral bonus back to your rummy account. If you need any further help, We request you to please email us on [protected]@rummycircle.com from your register email address.

          Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

          Warm Regards,
          Responsible Play Team
          [protected]@RummyCircle.com
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            P
            P Ms
            from Bengaluru, Karnataka
            Jan 14, 2018
            Resolved
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            Resolved

            Address: 517113

            I have entered my personal information before with my pet name previously. The name entered before is different from my account holder name. So i tried to withdraw amount through online transfer using the options provided. The name has been mismatched with the bank account id proof. I need to update the personal information to withdraw amount. I must know that whether it is safe to upload id proof including account number details. There are many scams going around.. There are easy way to deposit amount to play rummy through online transfer.. But why there are so many steps to withdraw amount.. Clarify shortly as soon as possible
            +2 photos
            Mar 28, 2019
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Feb 14, 2019
            RummyCircle.com Customer Care's response
            Dear Player,

            Thank you for playing at RummyCircle.com India's premier online rummy site.

            In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

            Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

            Warm Regards,
            Responsible Play Team
            [protected]@RummyCircle.com
            Verified Support
            Feb 14, 2019
            RummyCircle.com Customer Care's response
            Dear Player,

            Thank you for playing at RummyCircle.com India's premier online rummy site.

            In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

            Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

            Warm Regards,
            Responsible Play Team
            [protected]@RummyCircle.com
            Want to reactivatr my old account in name of tidaa anf emailid [protected]@gmail.com
            I had repeatidely email a lot but no response from u.Also provide the details of the money deposited by me.no call no. for customers.this is againest policy that u decided with co.cerning aughority.tidaa account had a money and I want to play .
            Dhananjay
            I'm not able to play cash game I have amount 50 rupees
            No response to my mail
            My game not opening plz my game opening
            Please provide
            My email [protected]@gmail.com is not working to cash game

            need to change name - Comment #2977138 - Image #0
            My account was unauthorized access denied ...so please my account reopened..I want played without anyproblem ...and my wallet balance are return my account
            My account was unauthorized access denied ...so please recovery my account...and my wallet balance are gave me my account
            Fyi
            regards
            Cannot play automatic many debit pls refund
            Sir my profile name is shaikism9619 email [protected]@gmail.com my rummy circle account is closed please open my rummy circle account this is facebook connecting is missing please forward to connecting facebook account please open my rummy circle account

            need to change name - Comment #2981826 - Image #0
            My account was closed...so kindly please reopened my account ...I want to play rummycircle...fyki
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              D
              Dhanaraj999
              from Bengaluru, Karnataka
              Jan 13, 2018
              Resolved
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              Resolved

              Address: Bidar, Karnataka, 585327

              I was tried to hacking or try to win in bad way so my account is blocked so i am never try to this type winning amount iam kindly requested to you reopen my account quickly ian cannot try to any time win this type of amount
              .&nbsp;&nbsp; replace all
              Feb 16, 2018
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Jan 16, 2018
              RummyCircle.com Customer Care's response
              Dear Player,

              We request you to write us on [protected]@RummyCircle.com.

              Regards,
              Fair Play Team
              [protected]@RummyCircle.com
              Verified Support
              Feb 14, 2019
              RummyCircle.com Customer Care's response
              Dear Player,

              Thank you for playing at RummyCircle.com India's premier online rummy site.

              In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

              Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

              Warm Regards,
              Responsible Play Team
              [protected]@RummyCircle.com
              Please open my rummy circle account
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                G
                ghaniravi
                from Mangaldai, Assam
                Jan 9, 2018
                Resolved
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                Resolved

                I humbly request the owner of this rummycircle website to please stop this gambling and save lakhs of youngstars in our nation who are killing themselves after getting addicted to these sites. Loosing so much and self confidence is vanished in our life. I am the victim of this game and still unable to control and lost my life just because of this game.

                So i request you to please stop it immediately and god will bless you with more happyness and peace of mind
                Mar 29, 2019
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Feb 14, 2019
                RummyCircle.com Customer Care's response
                Dear Player,

                Greetings from RummyCircle!

                I can understand your frustration when you do not get favorable cards while playing.

                Our system is automated,  however we would like to inform you that we do not have any control over the cards that are dealt in any games. Distribution of cards is an automated process and is completely unbiased. You think you have it bad.

                We kindly suggest you to click on the "Certificate" link on our home page which shows our Random Number Generation Certificate obtained from the prestigious I-Tech Labs in Australia. This Random Number Generation certificate proves that there is adequate randomness in shuffling of the cards so that no pattern can be deduced. As a result, there is no way for anyone to interfere in the functioning of the systems and associated software when it comes to shuffling and dealing the cards. 

                However, in the long run, it is your skill in the game of Rummy that determines how much you win and not the cards that you get as long as the shuffling is random.

                If you still have any questions or concerns in any regard, we are always here and will definitely assist you in your smallest of issue.

                We wish you GOOD LUCK to be a winner in your games. 

                Warm Regards,
                RummyCircle Support.
                Hi ghani ravi..,

                I am also victim of the same. I lost almost 10 lakhs in this.

                Please contact me on [protected]..
                money0071987's reply, Feb 12, 2018
                share your details to [email protected]

                we have a solutions to get our amount
                Can't play the game...there is some problem in game..Please solve
                I have added cash in my rummy circle account but amount debited in my bank account but was not added in my rummy circle account... My user ID is gopikrish25 please do the needful
                My profile name good time2000 email [protected]@gmail.com password [protected] my rummy account has been closed please open my rummy circle account please give me my money withdrawal please help me

                banning of all gambling in our country - Comment #2977056 - Image #0
                money0071987's reply, Feb 12, 2018
                Dont play rummycircle game, it is cheeeting game, i will share you what are the cheeting happening inside.dont deposit and loss your amount.
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                  I
                  Ismail4163
                  from Guntur, Andhra Pradesh
                  Jan 4, 2018
                  Resolved
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                  Resolved

                  Address: Visakhapatnam, Andhra Pradesh
                  Website: rummy circle app

                  Sir my profile name ismail4163 my rummy circle account email [protected]@gmail.com password [protected] my account will be closed some problems my rummy circle account balence is 13061rupees i submitted my aadhar card will be not processed please help me please open my rummy circle account please i love playing rummy circle please recwast understand my problem please help my contacts is [protected]and[protected] someone problems and another i'd profe submitted pls call me sir please
                  Feb 6, 2018
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Dec 31, 2017
                  hasanprabu's response
                  My account has been closed in today please activated my account.
                  Jan 04, 2018
                  Updated by Ismail4163
                  Rummy circle account is closed

                  Jan 04, 2018
                  Updated by Ismail4163
                  Sir my rummy circle account profile name is Ismail 4163. My rummy circle account is closed sum other problems my rummy circle account money is 13061rupees is blocked please help me my aadhar I'd prof is submited please open my rummy circle account my email is [protected]@gmail.com password is [protected] please open my rummy circle account is love playing rummy circle
                  Verified Support
                  Jan 05, 2018
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  Thank you for writing to us.

                  We request you to write us an e-mail on [protected]@RummyCircle.com.

                  Your query will be resolved as soon as possible.

                  Regards,
                  Fair Play Team
                  [protected]@RummyCircle.com
                  Jan 13, 2018
                  Siva Subramaniyam s's response
                  Pls reslove my account pls help me sir
                  Verified Support
                  Feb 14, 2019
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  Thank you for playing on RummyCircle.com – India’s premier online rummy site.

                  Our system has detected that you have multiple real cash accounts with us. As per the terms of service, any player cannot have more than one account with RummyCircle.com.

                  Hence, we have closed < ismail4163 > and transferred the available balance to <shaikism9619 > .

                  Please note that any withdrawal requested from the closed account will be processed in 2 to 3 working days.

                  We regret any inconvenience this may cause. We appreciate your support to help us in our endeavor to provide and maintain a fair playing environment to all our players.

                  Regards,

                  Fair Play Team

                  [protected]@RummyCircle.com
                  Hi i am using rummy circle past one month recently my account has closed and my user id sudhi22ap my account 100 money i will with draw but not credited my account please solve my problem
                  Dear sir, my account has been closed in today please activated my account.
                  Today my rummy account add 100 rs money but not add money in my account .
                  In my bank account withdraw money

                  rummy circle account is closed - Comment #2974586 - Image #0
                  I Transfered 50rs from my account to rummycircle but amount was debited my account but still now 50rs not credited in rummycircle kindly check and do the favour for me
                  Manoj 3559 is my account email is mkr[protected][protected]@gmail.com this account not opening kindly open this account
                  Help sir why should my account locked pls help me sir
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                    R
                    Ramesh Rodney
                    from Thiruvananthapuram, Kerala
                    Jan 3, 2018
                    Resolved
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                    Resolved

                    Address: 629003

                    Hi i have some problem for rummy circle i want to remove my card detail iam already checking for full application and site also but didnot any option for this... I have money added for my friend accound i didnt i will save that card but later i will try for some more technique but didnt remove that accound please guide me how to remove that accout please answer me fast...

                    My contact number is [protected] please call me or msg me otherwise anything will do for me...

                    Thanks

                    Ramesh
                    Mar 17, 2019
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 14, 2019
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Thank you for playing at RummyCircle.com India's premier online rummy site.

                    We request you to please email us on [protected]@rummycircle.com from your registered email address.

                    Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                    Warm Regards,
                    Responsible Play Team
                    [protected]@RummyCircle.com
                    Dear sir,
                    I have not received two times withdrawals, and amount is not in my game a/c
                    Heelo sir my account has close sir plz reopen my accont my user name is tashrif2000 my email id [protected]@gmail.com plz sir reopne my account
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                      J
                      jyti456
                      from Salem, Tamil Nadu
                      Jan 3, 2018
                      Resolved
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                      Resolved

                      Dear sir/madam
                      My username is jyti456
                      I can't play my cash game, it's reason my account closed for security purposes kindly clear this problem and the best results for your honesty sides. So please clear this problem i can't operate my account and cash game, kindly clear this problem and again not issue for this one my balance is 624 ₹ thank you
                      Feb 6, 2018
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 04, 2018
                      RummyCircle.com Customer Care's response
                      Dear Player,

                      Thank you for writing to us.

                      Please note that your account is activated.

                      Regards,
                      Fair Play Team
                      [protected]@RummyCircle.com
                      Verified Support
                      Feb 14, 2019
                      RummyCircle.com Customer Care's response
                      Dear Player,

                      Thank you for writing to us.

                      Please note that your account is activated.

                      Regards,
                      Fair Play Team
                      [protected]@RummyCircle.com
                      Debit my money not add to rummy wallet

                      my account is not play cash games - Comment #2965185 - Image #0
                      I want withdrawal money 30000 but they are cancelled I don't know reason but they are asking please send bank details I already sent but they didn't give any reply please help me my username kotakonda8759 please solve my problem s
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                        K
                        Kangadevy
                        from Hyderabad, Telangana
                        Jan 2, 2018
                        Resolved
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                        Resolved

                        Website: www.rummycircle.com

                        Answer me why my account is being closed without notice? What's wrong i have done to suspend? I haven't played any false games in the entire period of my time with rummy circle.

                        I came to know about this when my withdraw of 50000 is cancelled i am unable to contact customer care over the phone, even though i am a platinum player.

                        As of now, i haven't heard anything from rummycircle either by mail or call. The only response that i got from fairplay (After i have sent the mail on this), is that my account is being under inspection and the update will be provided once its done. I have more than 50000 real chips in my account.

                        Please do the needfull
                        Mar 18, 2019
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 14, 2019
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        Thank you for playing at RummyCircle.com India's premier online rummy site.

                        We request you to please email us on [protected]@rummycircle.com from your registered email address.

                        Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                        Warm Regards,
                        Responsible Play Team
                        [protected]@RummyCircle.com
                        They are doing like this only .I am also affected like this .don't worry we formed one community to fight against them please share your contact details to mail
                        [protected]@gmail.com.

                        Already we are started. Please join with us we need to close this app in india
                        Bro my account is closed my username is jyti456 and my balance is 624rs what is the solution for please help me
                        money0071987's reply, Jan 3, 2018
                        Send me your contact details to my mail I'd
                        [email protected]
                        I want my old username start with jeevaaru3. Now I have new user name it haven't cash.. I have cash in my previous username. So pls send my old username to my mail id
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                          money0071987
                          from Chennai, Tamil Nadu
                          Dec 26, 2017
                          Resolved
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                          Resolved

                          Dear friends

                          I have noticed in rummy circle side many cheeting are happening. Every player here loosing more amount. I got few compliant from some people. So we have planed to go media together so if any one loosed amount please contact me and give your support to close this app in our country. The rummy circle people has cheeting and earning more money. We have to stop soon. Already we 4 started and given some compliant to police. We have to go some more level. We have plan to go media so if any one interest please join us. The media also ready to help. So we need some more support please help to close this app.
                          Don't fear guys please come and support. I am there we have to fight only we can get some solution.
                          I am frankly tell you here no earn amount. Please check your account how much you earn and how you loosed. The lose amount only high. It all cheeting. I have many evidence. I spoke one of rummy circle employee he also telling the same. He also ready to support us. So we have to do some steps.
                          Mar 21, 2019
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Dec 26, 2017
                          Updated by money0071987
                          Hello friends
                          I have seen many complaints in rummycircle side. Also many people loosed more amount. Here no one earn big amount but lot of people loosing more amount.
                          We have lot of evidence. It happening in lot of cheeting in rummycircle side. Also we have spoke with one of rummycircle employee he also telling the same. He is ready to support us. Already i have given compliant to police. There no positive result. So i plan to go media. We need some more support if any one loose amount please connect us. We will fight and block this app to our country and get our amount soon. We 4 already started if some more support is there mean our amount soon will get.

                          If not support please don't play this and dont loose your amount again and again. It all fixed game. So please come and join us. We will save lot of people liife
                          Dec 28, 2017
                          Updated by money0071987
                          Guys we now 6 .I need some more support. Definitely we will stop this and get our amount .please support us. Send your details to my mail [protected]@gmail.com
                          Dec 31, 2017
                          VP_Raja's response
                          Help me, why I can't play any turanament & cash game. Please contact me.

                          Verified Support
                          Feb 14, 2019
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          Greetings from RummyCircle!

                          I can understand your frustration when you do not get favorable cards while playing.

                          Our system is automated,  however we would like to inform you that we do not have any control over the cards that are dealt in any games. Distribution of cards is an automated process and is completely unbiased. You think you have it bad.

                          We kindly suggest you to click on the "Certificate" link on our home page which shows our Random Number Generation Certificate obtained from the prestigious I-Tech Labs in Australia. This Random Number Generation certificate proves that there is adequate randomness in shuffling of the cards so that no pattern can be deduced. As a result, there is no way for anyone to interfere in the functioning of the systems and associated software when it comes to shuffling and dealing the cards. 

                          However, in the long run, it is your skill in the game of Rummy that determines how much you win and not the cards that you get as long as the shuffling is random.

                          If you still have any questions or concerns in any regard, we are always here and will definitely assist you in your smallest of issue.

                          We wish you GOOD LUCK to be a winner in your games. 

                          Warm Regards,
                          RummyCircle Support.
                          Verified Support
                          Feb 14, 2019
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          Greetings from RummyCircle!

                          I can understand your frustration when you do not get favorable cards while playing.

                          Our system is automated, however we would like to inform you that we do not have any control over the cards that are dealt in any games. Distribution of cards is an automated process and is completely unbiased. You think you have it bad.

                          We kindly suggest you to click on the "Certificate" link on our home page which shows our Random Number Generation Certificate obtained from the prestigious I-Tech Labs in Australia. This Random Number Generation certificate proves that there is adequate randomness in shuffling of the cards so that no pattern can be deduced. As a result, there is no way for anyone to interfere in the functioning of the systems and associated software when it comes to shuffling and dealing the cards.

                          However, in the long run, it is your skill in the game of Rummy that determines how much you win and not the cards that you get as long as the shuffling is random.

                          If you still have any questions or concerns in any regard, we are always here and will definitely assist you in your smallest of issue.

                          We wish you GOOD LUCK to be a winner in your games.

                          Warm Regards,
                          RummyCircle Support.
                          Hi sir again and again i am getting the same issues what happen to my account i cant able to play cash game kindly check and do the needful

                          need help to close rummycircle app - Comment #2958371 - Image #0
                          Change my personal information
                          I can't play cash game and also tournaments what is the reason and solution. Dear rummycircle dealer please contact me and tell me what is the reason
                          Sir
                          Help me, why I can't play any turanament & cash game. Please contact me. I think my account is blocked please re-open

                          need help to close rummycircle app - Comment #2963055 - Image #0
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                            D
                            drim44va
                            Dec 27, 2017
                            Resolved
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                            Resolved

                            my account is closed or not login with my email id or user name

                            Address: Pune, Maharashtra, 410501

                            Dear sir /madam
                            my username is DRIM44VA
                            i can 't play my cash game, it's reason my account closed for security purposes kindly clear this problem and the best results for your honesty sides so please clear this problem i can't operate my account and cash game, This account recently closed
                            Iam try open this account
                            The server shows me
                            Error msg
                            Like the account has been closed I ALSO LOGIN MY ACCOUNT...
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                            7 found this helpful
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                            sathish.ro
                            from Chennai, Tamil Nadu
                            Dec 25, 2017
                            Resolved
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                            Resolved

                            Dear sir /madam
                            My username is sathish. Ro
                            I can 't play my cash game, it's reason my account closed for security purposes kindly clear this problem and the best results for your honesty sides so please clear this problem i can't operate my account and cash game, kindly clear this problem and again not issue for this one thank you...
                            +1 photos
                            Mar 25, 2019
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 14, 2019
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Thank you for playing at RummyCircle.com India's premier online rummy site.

                            We request you to please email us on [protected]@rummycircle.com from your registered email address.

                            Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                            Warm Regards,
                            Responsible Play Team
                            [protected]@RummyCircle.com
                            Hello brother they dont do that

                            you still dont know reason
                            they are cheeted many peoples.please join us to close this app

                            if you interest please mail me we will solve our problem and will get your amount soon
                            Sir please open my account

                            playing cash game - Comment #2957055 - Image #0
                            Sir my account username siddiq143143 and registered name fathima h And password 99457273s* my account suddenly close security reasons and my amount 2250 to low 850 plz my amount return my rummycircle account and open to my rummycircle account plz

                            playing cash game - Comment #2959503 - Image #0
                            Sir please support rummycircle cash game

                            playing cash game - Comment #2964349 - Image #0
                            Hi sir/madam my account has been blocked kindly check do the needful
                            Sir my rummy account is close please open
                            My user name. Sathish. ro
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                              A
                              Anand Athota
                              from Kodar, Telangana
                              Dec 24, 2017
                              Resolved
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                              Resolved

                              Address: Guntur, Andhra Pradesh, 522201
                              Website: Rummy circle

                              Hi sir,
                              I am ananda kumar athota. I have been using sbi savings acc with # [protected]. An amount of 2000/ has been deducted in my account without my notice/ approval on 15 december 2017. Kindly, review the transaction and refund the amount to the same above account number mentioned at tge earliest time possible.
                              Hoping to hear from you soon.
                              Thank you
                              Ananda kumar. A
                              Apr 4, 2019
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Dec 24, 2017
                              Arivu7's response
                              We are sorry, but for the moment you cannot play cash games or do transactions on this account. This is a part of our standard procedure to protect your account. Kindly check your email for further information. For more information, please contact the fair play team at [protected]@rummycircle.com i am playing a fair game, in my accout i have 83rs
                              Verified Support
                              Feb 14, 2019
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              Thank you for playing at RummyCircle.com India's premier online rummy site.

                              We request you to please email us on [protected]@rummycircle.com from your registered email address.

                              Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                              Warm Regards,
                              Responsible Play Team
                              [protected]@RummyCircle.com
                              hey they dont do any faver, they cheeted you

                              many guys are here loosed more amount, if you need your amount pleasse contact me we will get your amount
                              Sir.
                              My user id name is Arivu7 my account balance is 83 rs cash game are not playing sir please kindly solve this prblm sir

                              money deducted unnoticed refund request - Comment #2958434 - Image #0
                              The cash game doesn't open in my accound so please grand me check quickly.And my pending amount also not credited ...

                              money deducted unnoticed refund request - Comment #2958533 - Image #0
                              Hi sir again its me srinivasan michael i enclosed the screen shot pls verify that and activate my account as soon as possible

                              money deducted unnoticed refund request - Comment #2958564 - Image #0
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                                D
                                Devapaul
                                from Vinukonda, Andhra Pradesh
                                Dec 23, 2017
                                Resolved
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                                Resolved

                                Yesterday 22/12/17 i have added 2000 rupees from my bhim sbi pay [protected]@sbi to devapaul 1315. My account debited but was not added to rummy account please solve my problem. I already sent complaint to [protected]@rummycircle.com but not yet responded. This is not the way to do customer service u people have to solve in 5 minutes please please please please please please please
                                Mar 29, 2019
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 14, 2019
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                Thank you for playing at RummyCircle.com India's premier online rummy site.

                                We request you to please email us on [protected]@rummycircle.com from your registered email address.

                                Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                                Warm Regards,
                                Responsible Play Team
                                [protected]@RummyCircle.com
                                they do do any action

                                they are cheeted many people.if you need your amount pelase contact me we will get our amount soon
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                                  $
                                  $umeet
                                  from Pune, Maharashtra
                                  Dec 22, 2017
                                  Resolved
                                  Report
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 411046
                                  Website: www.rummycircle.com

                                  Dear sir,
                                  Id: sumeet. Jagta.
                                  I was playing rummy since from last 5 years.. I recharge my account in dec - around of 17000/- i have balance in account is 9000/- 20 dec. My account is closed & given reason "we have detected violation of bring a friend policy" i asking them give me details they din't replied me. I spend around of 85000/- please help me i didn't do anything fraudulently please help me
                                  Mar 22, 2019
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 14, 2019
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  Thank you for playing at RummyCircle.com India's premier online rummy site.

                                  In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                                  Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                                  Warm Regards,
                                  Responsible Play Team
                                  [protected]@RummyCircle.com
                                  hey like this many people loosed amount, the rummy circle cheeted many people, if you want your amount please join us, we will get this amount soon

                                  are you ready to do anythink we can get this.the people are spoling our life
                                  Dear sir/madam my account has been blocked i do not know what is the reason kindly activate my account has soon as possible
                                  money0071987's reply, Feb 12, 2018
                                  Dont play rummycircle game, it is cheeeting game, i will share you what are the cheeting happening inside.dont deposit and loss your amount.
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                                    M
                                    money0071987
                                    from Chennai, Tamil Nadu
                                    Dec 19, 2017
                                    Resolved
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                                    Resolved

                                    Hi Friends

                                    Dont play rummy in rummy circle, they are cheeting and earning, you cant earn amount here, many people are here loosed and came to middle street, lot of peoples are sploied their life so i am advicing to dont play this game.

                                    Please goverment involve and stop it this game and save some people life

                                    i heared many o[censored]s loosed amount and dont know what to do, dont worry guys will soon that amount will collect and sent to all.soon they are will go to jail.

                                    God is there

                                    We are not losoed amount here, we are cheeted from rummy guys
                                    Mar 23, 2019
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 14, 2019
                                    RummyCircle.com Customer Care's response
                                    Dear Player,

                                    Greetings from RummyCircle!

                                    I can understand your frustration when you do not get favorable cards while playing.

                                    Our system is automated,  however we would like to inform you that we do not have any control over the cards that are dealt in any games. Distribution of cards is an automated process and is completely unbiased. You think you have it bad.

                                    We kindly suggest you to click on the "Certificate" link on our home page which shows our Random Number Generation Certificate obtained from the prestigious I-Tech Labs in Australia. This Random Number Generation certificate proves that there is adequate randomness in shuffling of the cards so that no pattern can be deduced. As a result, there is no way for anyone to interfere in the functioning of the systems and associated software when it comes to shuffling and dealing the cards. 

                                    However, in the long run, it is your skill in the game of Rummy that determines how much you win and not the cards that you get as long as the shuffling is random.

                                    If you still have any questions or concerns in any regard, we are always here and will definitely assist you in your smallest of issue.

                                    We wish you GOOD LUCK to be a winner in your games. 

                                    Warm Regards,
                                    RummyCircle Support.
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                                      O
                                      Omsai Naidu Nagalla
                                      from Vijayawada, Andhra Pradesh
                                      Dec 16, 2017
                                      Resolved
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                                      Resolved

                                      Address: Guntur, Andhra Pradesh
                                      Website: www.rummycircle.com

                                      [protected]@gmail.com
                                      This is my user id
                                      This account recently closed
                                      Iam try open this account
                                      The server shows me
                                      Error msg
                                      Like the account has been closed
                                      But that account had some money
                                      I want to play ana enjoy with
                                      Rummy circle app help how can i join that account i withdraw 150 before 4 days of my account closed that is the reason
                                      Jan 20, 2018
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 20, 2017
                                      RummyCircle.com Customer Care's response
                                      Dear Player,

                                      We request you to write us an e-mail on [protected]@RummyCircle.com.

                                      Your query will be resolved as soon as possible.

                                      Regards,
                                      Fair Play Team
                                      [protected]@RummyCircle.com
                                      Pls Change in my account holder name manivijayan to move in V.MURUGAN

                                      don't open my rummy account - Comment #2955337 - Image #0
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