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RummyCircle.com Complaints & Reviews

2.8
Updated: Sep 27, 2025
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RummyCircle.com reviews & complaints page 111

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T
trsr225
from Vijayawada, Andhra Pradesh
Oct 29, 2017
Resolved
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Withdraw amount not working my account is closed. Please help me my game be not working please i play game but not working how please i request me my cash withdrawal help costumers not reply please help me call me i request please understand me please please help me account open me
What the problem this is second time fast time same problem but account closed...
Mar 24, 2019
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Oct 25, 2017
Pdbadi Pdbadi's response
My account is blocked please open this account [protected]@gmail.com
Oct 25, 2017
Pdbadi Pdbadi's response
My account has been closed and open this account [protected]@gmail.com and
Verified Support
Feb 15, 2019
RummyCircle.com Customer Care's response
Dear Player,

Thank you for playing at RummyCircle.com India's premier online rummy site.

In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

Warm Regards,
Responsible Play Team
[protected]@RummyCircle.com
My account is blocked please open this account and refund this amount if you cant reacted i will storg action of your
We are sorry, but for the moment you cannot play cash games or do transactions on this account. This is a part of our standard procedure to protect your account. Kindly check your email for further information. For more information, please contact the fair play team at [protected]@rummycircle.com i am playing a fair game, in my accout i have 1370 rs.
My account closed for security reasons.. Plus help me sir
Sir my username id is:bajrangi2311 and my email id is:[protected]@gmail.com sir my account has closed please open this account and i have 400+balance in my account refund my amount and please open my account an i will play cash game
My account has closed in 25/10/2017
Please open this bajrangi2311 account sir
Dear sir cash games not allowed &add cash opction is not working please solve my problem sir thanks u
Sir my username id is:venkuboss655 and my email id is:[protected]@yahoo.com sir my account has closed please open this account and i have 1228.50 balance in my account refund my amount and please open my account an i will play cash game
My account has closed in 23/11/2017
Please open this venkaraddi13 account
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    B
    Bhaskar-rao Kandregula
    from Surat, Gujarat
    Oct 28, 2017
    Resolved
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    Resolved

    Address: Visakhapatnam, Andhra Pradesh

    Cash game was not starting and i already credited 200rs now it is saying that some u not satisfied the pre conditions and it is closing i can't play the game and i am trying to play but it is not acceptable. And it is saying for help go to fair [protected]@rummycircle.com and i tried even that but the same was repeated so suggest me how to join the game thank you
    Mar 18, 2019
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Feb 15, 2019
    RummyCircle.com Customer Care's response
    Dear Player,

    Thank you for playing at RummyCircle.com India's premier online rummy site.

    In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

    Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

    Warm Regards,
    Responsible Play Team
    [protected]@RummyCircle.com
    My user ID is mersal7296... Was closed.. With out any reason.. My email ID [protected]@gmail.com..please help me for open my account..very sad in my mind... Am really upset.. Please help me for my rummy circle account
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      J
      josephrock
      from Bengaluru, Karnataka
      Oct 28, 2017
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu
      Website: rummycircle.com

      Dear sir, suddenly blocked my account so i cannot continued play with rummy circle so pls open my account in immideately... My account name is josephrock,,, my money 100rs kindly withdraw in my account so pls open in my account i interested play with rummy circle so pls immideatly open with my account... Pls immidiatly open in my accounting for
      Thanking you.
      Nov 30, 2017
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Oct 24, 2017
      raja0790's response
      Not open cash on game if I'm open showing contact [protected]@rummycircle.com
      Verified Support
      Oct 30, 2017
      RummyCircle.com Customer Care's response
      Dear player,

      We have just responded to your registered email ID [protected]@gmail.com.

      Please look into it and revert to us at [protected]@RummyCircle.com, if you have any further queries.

      Regards,
      [protected]@RummyCircle.com
      Sir naku zpsrinu account closed Na bank account Ku amount 4days [protected]@gmail.com
      My account not open cash game .If lm open cash game that time showing your email id not registration please contact [protected]@rummycircle.com so please solve my problem
      My account not open cash game so what I can do
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        M
        Mersal7296
        from Chennai, Tamil Nadu
        Oct 26, 2017
        Resolved
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        Resolved

        Hi... Am esakkimurugan.. [protected]@gmail.com is my email id.. I have account in rummy circle.. My user id is mersal7296.. My account closed before 1hour.. What happened.. Please help me for open my account.. My account have ₹280 approximately.. Got feeling sad.. Why my account closed with out any reason.. Help me.. Please i want play rummy using of my user id (Mersal7296)
        Mar 20, 2019
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Feb 15, 2019
        RummyCircle.com Customer Care's response
        Dear Player,

        Thank you for playing at RummyCircle.com India's premier online rummy site.

        In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

        Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

        Warm Regards,
        Responsible Play Team
        [protected]@RummyCircle.com
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          H
          Haritheju
          from Bengaluru, Karnataka
          Oct 26, 2017
          Resolved
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          Resolved

          Address: Bangalore, Karnataka
          Website: Rummy circle

          Withdraw amount not working kyc not accept please help me my game be not working please help me i play game but not working how please i request me my cash withdrawal help costumers not reply please help me call me i talk me i request please understand me please please help me account open me
          What the problem this is second time fast time same problem but account closed
          Mar 19, 2019
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Oct 26, 2017
          Updated by Haritheju
          My account not working withdraw not working kyc not accept please help me call me [protected]

          Verified Support
          Feb 15, 2019
          RummyCircle.com Customer Care's response
          Dear Player,

          Thank you for playing at RummyCircle.com India's premier online rummy site.

          In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

          Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

          Warm Regards,
          Responsible Play Team
          [protected]@RummyCircle.com
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            B
            Bajrangi2311
            from Hubli, Karnataka
            Oct 26, 2017
            Resolved
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            Address: Mumbai City, Maharashtra, 400064
            Website: Rummycircle.com q

            Sir
            My username id is bajrangi2311
            Emil is cvsshingrigmail.com
            My account not opening and my account balance 5100 some balance my amount not withdrawal please my amount wirhdral me
            My rummy cash games has been blocked saying that security reasons, why you doing this without any request from me, i want my cash games activation immediately and clear my id verification without my request you are not suppose to block my account for more than 3 days i'm getting the same your id verification will be confirmed within 30 mins, how long will it take to clear without informing us please don't block our account,...
            Mar 18, 2019
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Oct 26, 2017
            Updated by Bajrangi2311
            [protected]@gmail.com some security problem in my account please clear this and open my account
            Verified Support
            Feb 15, 2019
            RummyCircle.com Customer Care's response
            Dear Player,

            Thank you for playing at RummyCircle.com India's premier online rummy site.

            In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

            Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

            Warm Regards,
            Responsible Play Team
            [protected]@RummyCircle.com
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              S
              sivakamal
              from Chennai, Tamil Nadu
              Oct 25, 2017
              Resolved
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              Resolved

              I loss 15, 00, 000 lakh last one year ... this not good side ... i loss my father also ... i 'm, addicted for rummy .. i get personal loan 7, 00, 000 .. and my credit card ...my bank balance everything i loss... i'm going to attend suicide... i don't have any options... please friends don't play... it's my humble request... please friends don't play
              Dec 4, 2017
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Oct 25, 2017
              Updated by sivakamal
              I loss 15, 00, 000 lakh last one year ... this not good side ... i loss my father also ... i 'm, addicted for rummy .. i get personal loan 7, 00, 000 .. and my credit card ...my bank balance everything i loss... i'm going to attend suicide... i don't have any options... please friends don't play... it's my humble request... please friends don't play
              Verified Support
              Oct 30, 2017
              RummyCircle.com Customer Care's response
              Dear Player,

              I request you to please send an email to [protected]@RummyCircle.com from your registered email ID for us to locate your account. You may provide your Login ID as well in the email.

              We shall then look into your account and get back to you accordingly.

              Regards,
              Responsibleplay Team
              Hi sivakamal,

              Me too same..

              Please call me on [protected]..

              Nikhil.
              Hi sivakamal,

              Me too same..

              Please call me on [protected]..

              My mail id - [protected]@gmail.com

              Nikhil.
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                R
                ritu19617
                from Korba, Chhattisgarh
                Oct 25, 2017
                Resolved
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                Resolved

                My account ([protected]@gmail.com)has been closed without any reason.and am not able to witdraw my winning amount.what is the main reason behind there.why my account has been closed.this account is my wife name and ac no is mine.so what is the problem .why i am not able to withdraw.pls resolve such type of a problem.i fase this type of issue since last few days.
                Nov 25, 2017
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Oct 25, 2017
                Updated by ritu19617
                My name is narendra chandrakar. My wife name is ritu chandrakar. My wife's rummy account ([protected]@gmail.com) has been closed without any reason. I upload my wife's id for id proof and give my pan card. But what is the reason that my account closed and not able to withdraw my winning money. Pls solve my problem and open my accout. So there i withdraw my money.
                Verified Support
                Oct 25, 2017
                RummyCircle.com Customer Care's response
                Hi,

                We have responded to your email ID [protected]@gmail.com stating our requirements in order to reopen your RummyCircle account.

                Please do review the same and revert to us accordingly.

                Regards,
                Fairplay team
                Oct 25, 2017
                Updated by ritu19617
                How we upload the bank copy .i already upload pan card.pls send link to upload bank copy.and reopen my account soon.thank you
                Oct 25, 2017
                Updated by ritu19617
                Sir i upload my bank aacount and my pan card in place of my wife bank account
                Beacuase she has no bank acount and this rummy circle aacount([protected]@gmail.com) is in my wife name.and this bank acount is also link with my own rummy circle acount (narendra3985).so what is the wrong if i upload my bank aacount.pls reopen my acount.i am ready to upload all other document if needed.
                Oct 27, 2017
                Updated by ritu19617
                Sir steel my acount([protected]@gmail.com)has not open.because i give my husband bank acount in palce of me which is also link with his own rummy circle acount.pls take any kind of action against rummy circle team
                Nov 05, 2017
                Updated by ritu19617
                Sir steel my acount was not open.my problem was not solved .i am not able to withdraw my winning money.rummy circle team cheat with me.i want to update all my rummy circle detail as for as my bank acount also.but rummy circle team not provided link so that i change my detail.pls solved my problem otherwise take action against him
                Nov 05, 2017
                Updated by ritu19617
                My acount is steel not open.rummy circle team cheat witg me.i want to change my bank acount detail.but rummy circle team not provide me proper link so that i can change my detail.
                Nov 07, 2017
                Updated by ritu19617
                Sir steel my acount not open.i want change my acount detail as wll as bank acount but rummy circle team not pdovids me link.rummy team cheat with me.pls take any kind of action
                Nov 18, 2017
                Updated by ritu19617
                My acount is not open yet.no ryplr came from rummy circle team.sir rummy circle team cheat with me.there are 12000rs in my acount.but neither i can play game nor withdraw money.i am fair player of rummy circle.pls help me.i also update my bank acount but steel no action taken by rummy team.
                Verified Support
                Feb 15, 2019
                RummyCircle.com Customer Care's response
                Dear Player,

                Thank you for providing us the requested documents.

                I confirm that your RummyCircle account ( ritu19617 ) is now <validated/activated>. We thank you for your time and appreciate your support in helping us provide and maintain a fair and secure playing environment.

                Please feel free to write back to us for any further information

                Regards,

                Fair Play Team

                [protected]@RummyCircle.com
                sir my account Bhuvana 2740. I don't withdraw in my account plz help me sir. And cash play also not opening plz check my account sir
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                  S
                  Sravya G
                  from Hyderabad, Telangana
                  Oct 23, 2017
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 400064
                  Website: www.rummycircle.com

                  Dear sir / madam rummy circle is not responding for me (Customers) in either way i have made withdrawl in rummy circle account 4days ago i didn't get my money and at the same time they are not respponding for me either way.. My withdrawl are cancelled by them and they are irresponsible in communication... I mailed them from the last 3 days they are not giving reply to me. Thanking you.
                  Mar 23, 2019
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Oct 20, 2017
                  PC Ravi's response
                  Pls open the my account
                  Verified Support
                  Feb 15, 2019
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  Thank you for playing at RummyCircle.com India's premier online rummy site.

                  In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                  Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                  Warm Regards,
                  Responsible Play Team
                  [protected]@RummyCircle.com
                  My account not oping tha Blanche
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                    A
                    Amarapu Ramesh Kumar
                    from Hyderabad, Telangana
                    Oct 23, 2017
                    Resolved
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                    Resolved

                    Address: Visakhapatnam, Andhra Pradesh
                    Website: [email protected]

                    My user i'd: amarapur 9210
                    Hi sir this is ramesh kumar i'm facing a problem when i want to play cash games. When i was opening cash games it was notifying verify email address. But i have already verified with my email named "[protected]@gmail.com". I just want to know what is the problem and how should i clear it. Please make a immediate response
                    Nov 29, 2017
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 25, 2017
                    RummyCircle.com Customer Care's response
                    Dear Ramesh,

                    I hope you are no longer facing any problem while playing as I can see that you have played cash games today - 25th October 2017.

                    Should you have any queries, please contact us at [protected]@RummyCircle.com

                    Regards,
                    Responsibleplay team
                    Please solve my problem then I will rating
                    I want to play game but it's was not open showing Complaint to customers Care Wt can I do
                    Once i play enter rummycircle app you cannot play and you cannot any transcation in this account please check immediately thank you
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                      S
                      Siddiq Danger
                      from Bengaluru, Karnataka
                      Oct 21, 2017
                      Resolved
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                      Resolved

                      Address: Shimoga, Karnataka, 577301
                      Website: Pan card and oter id

                      Please change my registered name siddiq danger. And use this new name (Fathima h). Because i upload my pan card for id proof but it was rejected because my rummycircle registered name and pan card name not same. My all id proofs have same name as fathima h. So change my registered name and other wise i cant upload my id proof and i cant do any cash withdrawal so please make it fast thankyou.
                      Mar 20, 2019
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Oct 23, 2017
                      Updated by Siddiq Danger
                      My username raziq7867 my rummycircle cash geme is not open please help
                      Verified Support
                      Feb 15, 2019
                      RummyCircle.com Customer Care's response
                      Dear Player,

                      Thank you for playing at RummyCircle.com India's premier online rummy site.

                      In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                      Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                      Warm Regards,
                      Responsible Play Team
                      [protected]@RummyCircle.com
                      I want to change my address in my account. Please let me know how to change.
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                        Sameenas
                        from Nellore, Andhra Pradesh
                        Oct 23, 2017
                        Resolved
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                        Resolved

                        Address: Nellore, Andhra Pradesh
                        Website: www.rummycircle.com

                        My name is Sameena my email I'd is [protected]@Gmail.com my user name is sameenas 18/10/2017 iam add cash in rummy circle five hundred.the amount is not add in my rummycircle account, but in my bank account five hunderd is debit in my account .my phone number is [protected]. Please slove my problem .www.rummycircle costumer care phone is not lifted.
                        Mar 18, 2019
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 15, 2019
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        Thank you for playing at RummyCircle.com India's premier online rummy site.

                        In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                        Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                        Warm Regards,
                        Responsible Play Team
                        [protected]@RummyCircle.com
                        My account not open
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                          H
                          Oct 17, 2017
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka, 560037
                          Website: www.rummycircle.com

                          My account was blocked after initiating of withdrawal of cash. I tried to contact customer care of rummycircle and they are not even resolved my issue and sending reply as my issue was resolved. Still i'm facing same issue. Please can some one check do the needful
                          Hari krishna
                          7:55 pm (27 minutes ago)

                          To risk
                          Hi team,

                          Please confirm me what you guys solved my issue. I am still facing same, please confirm me what was the exact issue and why i'm getting these king of issues.

                          Inline image 1

                          Thanks,
                          Hari krishna,
                          [protected]

                          On tue, oct 17, 2017 at 7:39 pm, rummycircle team (Risk support) wrote:
                          #- please type your reply above this line -#
                          Your request (341364) has been solved. To add additional comments, reply to this email.

                          Rummycircl
                          Rummycircle team (Play games 24x7)
                          Oct 17, 7:39 pm ist

                          Dear player

                          Thank you for contacting us.

                          We would like to inform you that we are looking into this subjected matter and we will respond you as soon as we will get an update.

                          We regret for the inconvenience caused to you.

                          Please feel free to write back to us for any questions you may have. We will be more than happy to assist you.

                          Regards,
                          Fair play team
                          [protected]@rummycircle.com

                          ​precautionary note: to keep your account safe and secure, please remember to always log out from your account when not playing. Enjoy awesome game playing experience only with us!

                          Hari krish
                          Hari krishna
                          Oct 17, 7:22 pm ist

                          Hi team,

                          Still i am facing same issue. I am unable withdraw my cash. Please unblock my account and re initiate my withdrawals as requested earlier

                          Inline image 1

                          Thanks,
                          Hari krishna
                          [protected]


                          Rummycircl
                          Rummycircle team (Play games 24x7)
                          Oct 17, 7:13 pm ist

                          Dear player

                          Thank you for contacting us.

                          We would like to inform you that we are looking into this subjected matter and we will respond you as soon as we will get an update.

                          We regret for the inconvenience caused to you.

                          Please feel free to write back to us for any questions you may have. We will be more than happy to assist you.

                          Regards,
                          Fair play team
                          [protected]@rummycircle.com

                          ​precautionary note: to keep your account safe and secure, please remember to always log out from your account when not playing. Enjoy awesome game playing experience only with us!

                          Hari krish
                          Hari krishna
                          Oct 17, 6:19 pm ist

                          Hi team,

                          I have requested for withdrawal of cash on 16 october. But unfortunately i can see my transactions were cancelled without any reason and credited back to my rummycircle account. Please check and do the needful.

                          Account id:hari190819

                          Inline image 2

                          Inline image 1

                          Thanks and regards,
                          Harikrishna. K
                          [protected]
                          Mar 19, 2019
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Oct 13, 2017
                          Prabila's response
                          Why should be blocked my account
                          Oct 13, 2017
                          Prabila's response
                          Tell me that reason and open my account
                          Verified Support
                          Feb 15, 2019
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          Thank you for providing us the requested documents.

                          I confirm that your RummyCircle account ( Hari190819 ) is now <validated/activated>. We thank you for your time and appreciate your support in helping us provide and maintain a fair and secure playing environment.

                          Please feel free to write back to us for any further information

                          Regards,

                          Fair Play Team

                          [protected]@RummyCircle.com
                          Me be please help me say why to block my account in rummycircle
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                            V
                            Vanu Malai
                            from Chennai, Tamil Nadu
                            Oct 17, 2017
                            Resolved
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                            Resolved

                            Address: 627108
                            Website: Rummycircle

                            I am try to transfer the balance it processing but not transfered
                            Account balance rs 3554 missing what is solution and my lobby box also in security problem please transfer my account balance what is the solution for this problem please kindly to you slove the problem quickly this problem sloving is possible or not my account is vanu please slove it sir/madam
                            Mar 22, 2019
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 15, 2019
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Thank you for playing at RummyCircle.com India's premier online rummy site.

                            In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                            Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                            Warm Regards,
                            Responsible Play Team
                            [protected]@RummyCircle.com
                            I have sent my pan card & passbook copy open my account
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                              A
                              A.s. Arun Kumar
                              from Chennai, Tamil Nadu
                              Oct 16, 2017
                              Resolved
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                              Resolved

                              Many times i complained about credited amount will not be added to my account.. Via my mail a. S. [protected]@gmail.com.. But there is no response from your side 100 rupees was not credited and also this game was cheating me i have proof. The person who had made valid declaration is not in the group.. So how can he made valid declare. Proof i had photo copy... Plz reply me... I mailed so many times...
                              Mar 19, 2019
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Oct 16, 2017
                              Updated by A.s. Arun Kumar
                              I think this forgery
                              Verified Support
                              Feb 15, 2019
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              Thank you for playing at RummyCircle.com India's premier online rummy site.

                              In order to help you, We request you to please email us on [protected]@rummycircle.com from your registered email address.

                              Please feel free to write back to us with any questions you may have. We will be more than happy to assist you.

                              Warm Regards,
                              Responsible Play Team
                              [protected]@RummyCircle.com
                              Please change my name to MUGAESH VARMA A. This is the account holder name of my bank account so please change it
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                                J
                                jagadeepvarma Datla
                                from Bengaluru, Karnataka
                                Oct 12, 2017
                                Resolved
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                                Resolved

                                Address: Visakhapatnam, Andhra Pradesh, 530041
                                Website: Rummycircle.com

                                My user id: djvarma1234

                                Hi sir this is jagadeep varma i'm faceing a problem when i want to play cash games
                                When i was opening cash games it was notifing verify email adress
                                But i have already verified with my email
                                I just want to know what is the problem and how should i clear it
                                Plz make a immediate response
                                Nov 14, 2017
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 13, 2017
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                We did respond to your query on 12th October 2017

                                I have now sent another email to your registered email ID.

                                Request you to look into it please.

                                Regards,
                                [protected]@RummyCircle.com
                                Hello sir I'm ajith
                                Facebook email [protected]@gmail.com
                                My amount 1680 why my account closed. .. i want my money. .. immediately help me ...
                                Game not play please my money return my bank account
                                I'm winning 32000 rs.
                                My ID proof was uploaded to rummycircle team and How to redeem my winning amount.
                                Customer care not available in app and websites.
                                Not responding my mails also.
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                                  R
                                  rromanraja
                                  from Chennai, Tamil Nadu
                                  Oct 7, 2017
                                  Resolved
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                                  Resolved

                                  Address: Thoothukudi, Tamil Nadu

                                  My rummy circle profile name is rajahbk.... Last two times i am added two hundred rupees... These amount debited from my bank account... But not credited on my rummy circle account.... I think u these game is forgery... I have lossed my amount many times... So don't these again and again... Please refund my amount of credit my rummy circle account as proper... Other wise i will take proper action... My profile name is rajahbk and password is rajaswetha
                                  Nov 10, 2017
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 09, 2017
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  Request you to send us the relevant bank account statement/document as an evidence to check when and how much money was deducted towards your RummyCircle account. We shall investigate and revert to you accordingly.

                                  You may send an email to email ID [protected]@RummyCircle.com.

                                  Regards,
                                  [protected]@RummyCircle.com
                                  Withdraws not working and cash games not opening and also not uploading ANY id proofs or Pan cards ... plz how to solve problem
                                  My account has been closed
                                  My account is closed my user name Santhosh 6862 pls re active in my account mobile number [protected]
                                  My maja007 rummy circle account was 10/10/2017 i was played club match and i got 1st prize but my account wasclosed what i was do please credit my rummy circle amoun 3500 to my another rummy circle account name is muthumadhan
                                  Hi Team.

                                  This is Anand and I'm 25 yrs old where as in my rummy circle I was given 17 yrs old so I'm unable to play the cash game and also i have added 2000 rs on my account so please check whether u can update my birth Date correctly or return back my 2000 rs.

                                  Thanks in advance

                                  Regards
                                  Anandan
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                                    S
                                    sudhir489
                                    from Chipurupalle, Andhra Pradesh
                                    Oct 7, 2017
                                    Resolved
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                                    Resolved

                                    Address: Visakhapatnam, Andhra Pradesh, 530002

                                    Hi i have completed address verification and i'd verification bit still my withdrawals are not processed. Earlier i was living in telengana but now i'm living in visakhapatnam andhar pradesh. There is no proper response from the email team. So plz do some required changes so that i can withdraw left over money. My i'd is sudhir489. I[censored] want i can send required documents as well.
                                    Nov 9, 2017
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 09, 2017
                                    RummyCircle.com Customer Care's response
                                    Dear Sudhir,

                                    The address proof that you have uploaded on our website is that of the restricted state (Odisha). The address that you have registered in your RummyCircle account also belongs to the restricted state of Telangana where the real money gameplay has been suspended pursuant to changes in the state gaming laws. Thus, you our systems will disallow you from playing any cash games.

                                    You last played the cash game on 18th of June 2017 leading to the balance of Rs 3.28. Subsequent to this, there has not been any cash game in your account.

                                    Should you have any further queries, please email us at [protected]@RummyCircle.com

                                    Regards,
                                    [protected]@RummyCircle.com
                                    Why I'm not allowed to play cash game
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                                      S
                                      Satyaranc23
                                      from Kolkata, West Bengal
                                      Oct 5, 2017
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 600028
                                      Website: responsiblerummy24*7zendesk.com

                                      Dear sir, when i last time mailing to you u r saying they will contact you several working days, but it is more than 15 days. Can i hope about my account and about my balance, if not plz let me know. Dear rummy team u should not suppose to close my account without inform, my account have 23000rs and i m sending many mail to u but u r not respond anything. I[censored] r not able to return plz let me know.
                                      Nov 5, 2017
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 05, 2017
                                      RummyCircle.com Customer Care's response
                                      Dear Player,

                                      I request you to provide either the Login or the User ID in order for us to access your account and revert to you accordingly.

                                      Regards,
                                      [protected]@RummyCircle.com
                                      Oct 05, 2017
                                      Updated by Satyaranc23
                                      Dear Sir, as per ur request plz check my user id and plz do the needfull as soon as possible.
                                      User ID- Satyaran5546
                                      Mail ID- [protected]@gmail.com
                                      Ph No- [protected]
                                      Oct 06, 2017
                                      Updated by Satyaranc23
                                      Dear Sir, why u r not replying anything, already I have send my user ID and mail ID.
                                      Oct 06, 2017
                                      Updated by Satyaranc23
                                      Dear Sir, yesterday as per ur request I have send my user ID and mail ID, but still you r not replying anything, i just want to know r u able to revert me or not. How many times I m complained and mailed to u y u r not respond. Why u r not serve to the customer properly and why u r closed my account.
                                      User ID- Satyaran5546
                                      Logi&Mail ID- [protected]@gmail.com
                                      Ph. No.- [protected]
                                      Oct 06, 2017
                                      Updated by Satyaranc23
                                      RummyCircle.com Customer Care's response, Oct 05, 2017
                                      Dear Player,

                                      I request you to provide either the Login or the User ID in order for us to access your account and revert to you accordingly.

                                      Regards,
                                      [protected]@RummyCircle.com
                                      Updated by Satyaranc23, Oct 05, 2017
                                      Dear Sir, as per ur request plz check my user id and plz do the needfull as soon as possible.
                                      User ID- Satyaran5546
                                      Mail ID- [protected]@gmail.com
                                      Ph No- [protected]
                                      Dear Sir, Plz reply something as a human being.
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                                        S
                                        Shan N
                                        from Delhi, Delhi
                                        Oct 3, 2017
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                                        Website: www.rummycircle.com

                                        Hello sir,

                                        My account has been blocked i m getting a below message

                                        (We are sorry, but for the moment you cannot play cash games or do transactions on this account. This is a part of our standard procedure to protect your account.)

                                        I m playing a fair game and i have rs. 25000 in my account. I have sent several email regarding this but no response, please let me know status. I want my money back.

                                        My user id: nshan123

                                        Thanks
                                        Shanmugaraj
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Joker8501 this my account user name plz deactivate this account
                                        I was playing pool rummy in 101 points game. While playing suddenly the person have declared the game, who already dropped when the game started. It looks very bad. Please check my photo. You can realise how the rummy circle team is working.
                                        Recently 05 oct 2017 I won Diwali rummy tournament ticket into the final but suddenly my account was closed why what is the reason plz explain and open it tomorrow final. I already qualified final Diwali tournament. user:kuna555 user name :[protected]@gmail.com
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