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RummyCircle.com Complaints & Reviews

2.7
Updated: Sep 27, 2025
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RummyCircle.com reviews & complaints page 27

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A
Anil Tukaram Belbhandare
Oct 12, 2022
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My username is banil1996 my account got deleted on 7/09/2022 my balance amount 2195 rs.was to give me back in 14 days not yet returned.Now you are saying that you will give it back within 90 days,
RummyCircle.com customer support has been notified about the posted complaint.
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    A
    Anil Tukaram Belbhandare
    Oct 11, 2022
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    Haven't given my money back yet, my account was dated 7/09/2022, only email is coming from you that I will get money within 90 days.If you do not give my money back to me then I will have to do cyber case against you, is this what you want?
    RummyCircle.com customer support has been notified about the posted complaint.
    Hi Anil, we want to assist you with this and request you to write your concern to us at [protected]@rummycircle.com for further help on your issue. Regards, Team RummyCircle.
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      A
      Anil Tukaram Belbhandare
      Oct 11, 2022
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      Balance amount not credited
      RummyCircle.com customer support has been notified about the posted complaint.
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        N
        nisaf9050
        from Gurugram, Haryana
        Oct 11, 2022
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        Address: rummycircle.com

        Sir i uploaded both side image of my aadhar card in my account kyc section please verify my rummycircle account
        account holder name : Nisaf
        user Id : alpha2005bue
        RummyCircle.com customer support has been notified about the posted complaint.
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          M
          Mustafa kidwai
          Oct 8, 2022
          Resolved
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          Resolved

          I don't want to play rummy please leave me alone. I'm getting messages everyday. Don't message me again. Stop spamming my inbox. No matter how many times you ask, I'm not going to play your game. So please remove my phone no from your database and never send me a message. I beg you! stop!
          Nov 12, 2022
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Oct 10, 2022
          RummyCircle.com Customer Care's response
          Hi Mustafa, we are here to help! Please write to us at [protected]@rummycircle.com with your registered email ID for our team to assist you further. Regards, Team RummyCircle.
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            R
            r2998
            Oct 8, 2022
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            Please stop spamming
            RummyCircle.com customer support has been notified about the posted complaint.
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              L
              Lovely navin
              from Pollachi, Tamil Nadu
              Oct 6, 2022
              Resolved
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              Resolved

              I often reciving sms from rummy circle.com to my personal number even though I haven't visited their site or application bu still reciving message.i have attached my one of the sms below. Please solve my issue
              +1 photos
              Nov 8, 2022
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Oct 07, 2022
              RummyCircle.com Customer Care's response
              Hi, we are here to help! Please write to us at [protected]@rummycircle.com with your registered email ID for our team to assist you further. Regards, Team RummyCircle.
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                B
                bkkeerthi
                Oct 6, 2022
                Resolved
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                Resolved

                I have deleted my account from rummy circule bt still i have receive lots of message from rummy circulr . so please remove my number fromm rummy circulr data base

                my number is [protected]
                [protected]
                Nov 9, 2022
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Oct 07, 2022
                RummyCircle.com Customer Care's response
                Hi, we are here to help! Please write to us at [protected]@rummycircle.com with your registered email ID for our team to assist you further. Regards, Team RummyCircle.
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                  S
                  Schabharekar
                  from Pune, Maharashtra
                  Oct 6, 2022
                  Resolved
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                  Resolved

                  Address: 351 A karpewada, Flat no 24 3rd floor, Somwar peth Pune 411011

                  My financial loss due to technical issues from rummy circles. And they not respond any way. So that they do indirectly physical and mental harassment.
                  +2 photos
                  Oct 6, 2022
                  Complaint marked as Resolved 
                  Phone number 7738188831 Mail id is RummyCircle • [email protected]
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Oct 06, 2022
                  Updated by Schabharekar
                  Refund not credited

                  Verified Support
                  Oct 06, 2022
                  RummyCircle.com Customer Care's response
                  Hi, this is concerning for us and we are here to assist you. Kindly reach out to us at [protected]@rummycircle.com for further assistance.
                  The account is temporarily locked due to Self-Exclusion sorry myself
                  I need my phone number otp in back

                  Please unlock me

                  Financial loss due to technical issues from rummy circles - Comment #4060612 - Image #0
                  The account is temporarily locked due to Self-Exclusion.

                  Please Unlock my rummycircle account 😭😭😭

                  Financial loss due to technical issues from rummy circles - Comment #4061540 - Image #0
                  The account is temporarily locked due to Self-Exclusion.

                  Please unlock my rummycircle account 😭😭😭
                  My financial loss due to technical issues from rummy circles. And they not respond any way. So that they do indirectly physical and mental harassment.

                  Financial loss due to technical issues from rummy circles - Comment #4061547 - Image #0
                  financial loss due to technical issues from rummy circles. And they not respond any way. So that they do indirectly physical and mental harassment.

                  The account is temporarily locked due to Self-Exclusion.

                  Please Unlock my rummycircle account 😭😭
                  Please unblock my account and my please withdrawal my money

                  Financial loss due to technical issues from rummy circles - Comment #4062874 - Image #0
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                    N
                    nisaf9050
                    from Gurugram, Haryana
                    Oct 5, 2022
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                    I start playing rummy circle few days ago.
                    but my account automatically showing blocked security reasons
                    i contact rummycircle team via email
                    they tell me upload my aadhar card in my account for kyc verification and i upload mmy aadhar card in my account kyc section
                    but my kyc status still showing under revieve
                    rummy circle send me an email metioned the kyc verification is done your account is verifyed but i check
                    my account still showing blocked
                    i request the rummycircle team please verify my kyc and activate my account

                    user id:alpha2005bue
                    name : nisaf
                    +3 photos
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 06, 2022
                    RummyCircle.com Customer Care's response
                    Hi Nisaf, request you to upload both sides of any one of the following documents - Aadhaar Card, Driver's License, Voter ID, or Passport copy that must have your photo on it. You just need to click on MyAccount and upload a document. For more information about your account, kindly email to [protected]@rummycircle.com from your registered email ID. Regards, Team RummyCircle
                    Oct 11, 2022
                    Updated by nisaf9050
                    dear sir i uploaded the both side of aadhar card please se my emails on [protected]@rummycircle.com and [protected]@rummycircle.com
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                      N
                      Niks08
                      from Dhule, Maharashtra
                      Oct 4, 2022
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                      Address: Ganesh Nagar Deopur Dhule

                      I have rummy circle account i am logout game but now I'm login game validation failed Dose not exist how do open my account plz tell me
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Hi, this is concerning, we are here to assist you. Kindly email us your query at [protected]@rummycircle.com and our team will assist you further. Regards, Team RummyCircle.
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                        My rummy circle account has been blocked All the kyc details has verified then also cash is not getting withdrawal in bank account from rummy circle account also Unable to play rummy on that...
                        +1 photos
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                        N
                        Nehruji64
                        Oct 4, 2022
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                        After winning huge amount. All other games after generating cards which make me to loss. May be 1 or 2 its ok. Continuously 50 plus games the card generation is not correct. Are they auto setting in the code? If the user has won this much amount make him to lose all other upcoming games?

                        Can I raise a legal issue on coding? This pattern is followed for 5th time. I suspect a lot
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 04, 2022
                        RummyCircle.com Customer Care's response
                        Hi, we assure you that we believe in Fairplay. Being a law-abiding and ethical organization, we never indulge in any fraudulent activities. Please check the RNG certificate on the website, which certifies that RummyCircle complies with all the relevant standards in order to serve an unadulterated gaming experience to all its players.
                        Oct 04, 2022
                        Updated by Nehruji64
                        Then how it's following the same pattern. After every big win all next matching I am loosing
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                          A
                          ahkumar
                          Oct 2, 2022
                          Resolved
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                          Resolved

                          Payment declined to many times
                          Nov 4, 2022
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 03, 2022
                          RummyCircle.com Customer Care's response
                          Hi, we are here to help! Please write to us at [protected]@rummycircle.com with your registered email ID for our team to assist you further. Regards, Team RummyCircle.
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                            R
                            RIWAJ JACOB
                            Oct 2, 2022
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                            Address: Bangalore

                            Please stop sending me messages to play the game when i am clearly not interested for good god stop it 😡😡😡😡😡
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Hey Riwaj, we are here to assist! Please write us at [protected]@rummycircle.com along with your registered contact number and our team will assist you further.
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                              K
                              Krivij27
                              from Pollachi, Tamil Nadu
                              Oct 2, 2022
                              Resolved
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                              Resolved

                              Address: Coimbatore

                              I lost so much of money playing with this fraud company... And recently i added around Rs. 1500 and won Rs. 2094 when I'm trying to withdraw money ... These people blocked my account and rejected my withdrawal... I want my money back else I will post about this in all social media and work with competitor companies like junglee rummy to close rummy circle company
                              Nov 4, 2022
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 03, 2022
                              RummyCircle.com Customer Care's response
                              Hi Krivij, we didn't want you to have such a troublesome experience. Request you to share your username and registered contact details with us at [protected]@rummycircle.com for further assistance. Regards, Team RummyCircle.
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                                Bishu Mark
                                from Tura, Meghalaya
                                Sep 28, 2022
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                                When i play 100, 250 101 Tournament i was constantly stuck in between game not able to pick a card or off, whole game i play like log in and off still couldnt play properly, now i have complaint to rummycircle for refund my money which i lost due to their technical problem but they haven't reply me till now nor i have received my refund. They kept saying my query is responded but no refund for their fault till now
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 30, 2022
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                Greetings from RummyCircle

                                Could you please share with us your registered username and mobile number so that we can help you further?

                                Regards,
                                Team RummyCircle.
                                Sep 30, 2022
                                Updated by Bishu Mark
                                I have already email u so many times about my grievances
                                Sep 30, 2022
                                Updated by Bishu Mark
                                They said they will refund the affected table on 28th Sep 2022 but till now i havent recieved anything, i dont know how long does it take for refund to process, it was their technical problem so they need to refund it
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                                  S
                                  ShettyNagaraj
                                  from Sirsi, Karnataka
                                  Sep 26, 2022
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                                  Account was blocked and unable to track the id

                                  My rummy account is showing that it was blocked and the support team was given the request ticket id and also I am not able to track the ticket id which was given. And i am not able to withdraw the money and also I am not able to play the cash game. Please do the needful....
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                                  Rathod Prakash 71
                                  Sep 24, 2022
                                  Resolved
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                                  Resolved

                                  My account is validation failed Dose not exist my account name is rath13203749 my email address is [protected]@gmail.com how do i open my account plz tell me
                                  Oct 27, 2022
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Sep 24, 2022
                                  Updated by Rathod Prakash 71
                                  My account is validation failed Dose not exist my account name is rath13203749 my email address is [protected]@gmail.com how do i open my account plz tell me
                                  Sep 24, 2022
                                  Updated by Rathod Prakash 71
                                  My account is validation failed Dose not exist my account name is rath13203749 my email address is [protected]@gmail.com how do i open my account plz tell me
                                  Sep 24, 2022
                                  Updated by Rathod Prakash 71
                                  My account is validation failed Dose not exist my account name is rath13203749 my email address is [protected]@gmail.com how do i open my account plz tell me
                                  Verified Support
                                  Sep 25, 2022
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  Greetings from RummyCircle.

                                  Our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle. Hence, we have closed <alpha5724jk1 > and transferred the available balance to <rath13203740 >. Request you to login and continue playing with your account <rath13203740>. For more information about your account status kindly send an email [protected]@rummycircle.com.

                                  Regards,
                                  Team RummyCircle.
                                  Rummycircle account number was locked.please unlock

                                  Ma account is validation failed does not exist - Comment #4066423 - Image #0
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                                    S
                                    Sayli1133
                                    Sep 23, 2022
                                    Resolved
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                                    Resolved

                                    Hi, My name is. Sayli Verekar, today I was playing rummy circle after long time. So basically I lost my previous phone and it was hacked. So after that I didn't get time to play. I didn't take the same number. So today I thought of playin. I deposited 1k and won 5250/- and I was about to withdraw, so I added my adhaar card as they asked for KYC. So it got failed coz it was added to my previous account. So I emailed them regarding this. No proper response. I waited till now to see the progress. So I end up looking that my account is blocked and my money as well went. I'm nt allowed to withdraw money nor play. How am I supposed to play than?? Is this customer service??? I submitted the docs on the email. So as to ensure that it's me who was using the my ID for KYC. I need my money back. I request you to help me get my account unlocked. I was so excited that I won that too I was playing after long time. I need my money, 🙏🙏
                                    +1 photos
                                    Oct 25, 2022
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 24, 2022
                                    RummyCircle.com Customer Care's response
                                    Dear Player,

                                    Greetings from RummyCircle.

                                    Could you please share with us your registered username, mobile number and email address so that we can assist you further.

                                    Regards,
                                    Team RummyCircle.
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