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Updated: Sep 27, 2025
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1354
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RummyCircle.com reviews & complaints page 51

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D
Deepanshukn
Dec 13, 2021
Resolved
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#10149682 this ticked I'd is not resolved from 25 days. As I told my email ID is in self exclusion and not able to login my money stuck, remove self exclusion as I requested in email and please respond with proper solution.
Jan 14, 2022
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Dec 13, 2021
Updated by Deepanshukn If that I'd is in selfexclusion, how did you allow me login and accepted funds, have money in that account, refund the same

Verified Support
Dec 13, 2021
RummyCircle.com Customer Care's response Dear Player,

Greetings from RummyCircle.

We're right here to help you. Could you please share with us your registered mobile number, username, and email ID so that we can assist you.

Regards,
Team RummyCircle
View replies
NOTE : Once confirmed, the request for ‘Self-Exclusion’ is irreversible. If that number is in self exclusion then how did you accepted deposit.
Reply
Remove locked my self exclusion
Reply
If that ID is in selfexclusion, how did you allow me login and accepted funds, have money in that account, refund the same
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    R
    Rajamaya89
    Dec 13, 2021
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    Address: 10/273 SOUTH STREET, NORTH ALAGUNATCHIAPURAM, ALAGUNATCHIAPURAM (POST), THIRUVENGADAM (TK) SANKARANKOVIL

    I interested to play for rummy circle. So, I have two accounts in this rummy circle. Already I was upload for first account documents. Second account also upload for same documents. But it will not accepted for my documents. So I want to change my documents and I want to withdraw some amount. Please help me for this issue. Still it was not accepted. Please this one time accept my documents. Another accounts username and password forgot me. Now I use only this account. Remaining if I have any account please delete.
    RummyCircle.com customer support has been notified about the posted complaint.
    View replies
    Dear Player,

    Greetings from RummyCircle.

    We're right here to help you. Could you please share with us your registered mobile number, username, and email ID so that we can assist you.

    Regards,
    Team RummyCircle
    Reply
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      N
      neer12312727
      from Pauri, Uttarakhand
      Dec 5, 2021
      Resolved
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      Resolved

      Address: Neeraj rawat villege dungri pauri garwhal.u

      My account is blocked plese help me
      My id neer 12312727 sir
      Not wirthdro
      Jan 8, 2022
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Dec 05, 2021
      Updated by neer12312727       Account is blocked sir plz unblocked my account my id neer12312727
      Dec 05, 2021
      Updated by neer12312727       Plz sir mera account unblock kr
      My account is blocked

      Dec 05, 2021
      Updated by neer12312727       Help me sir
      Account is blocked
      Plz my account is unblock sir
      Dec 05, 2021
      Updated by neer12312727       Plz open my account sir
      Id name neer12312727

      Dec 05, 2021
      Updated by neer12312727       Aadhar card farnt shid photo

      Dec 05, 2021
      Updated by neer12312727       Aadhar card back shid photo

      Dec 05, 2021
      Updated by neer12312727       bank passbook photo
      Neeraj rawat
      Dec 05, 2021
      Updated by neer12312727       Neeraj rawat pick
      Verified Support
      Dec 06, 2021
      RummyCircle.com Customer Care's response       Dear Player,

      Greetings from RummyCircle.

      We're right here to help you. Could you please share with us your registered mobile number, username, and email ID so that we can assist you.

      Regards,
      Team RummyCircle
      Helpful
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        R
        Ravi Bhukya
        Dec 4, 2021
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        2000 rupps debited from my account to my rummy culture account but not credit to my rummy culture account
        RummyCircle.com customer support has been notified about the posted complaint.
        View replies
        Dear Player,

        Greetings from RummyCircle.

        We're right here to help you. Could you please share with us your username and registered mobile number so that we can assist you.

        Regards,
        Team RummyCircle
        Reply
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          R
          Ross170
          from Jaipur, Rajasthan
          Dec 3, 2021
          Resolved
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          Resolved

          Address: Rummycircle.com

          My account has been blocked permanently by their team without any reason.. this is a shameful behaviour and can't toleratable.unblock my account immediately
          Jan 10, 2022
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Dec 04, 2021
          RummyCircle.com Customer Care's response           Dear Player,

          Greetings from RummyCircle.

          We're right here to help you. Could you please share with us your username and registered mobile number so that we can assist you

          Regards,
          Team RummyCircle
          Dec 06, 2021
          Updated by Ross170           id ross170
          Mobile no [protected]
          Verified Support
          Dec 09, 2021
          RummyCircle.com Customer Care's response           Dear Player,

          Greetings from RummyCircle.

          Subsequently, it was found that you colluded with another player and gained an unfair advantage resulting in winning by unfair means. Since it is a gross violation of our terms and services and that we are committed to providing a fair and secure playing environment to all our players, we have decided to close your account permanently.

          Regards,
          Team RummyCircle
          View replies
          Id ross170
          Mobile no [protected]
          Reply
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          3 found this helpful
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            V
            Vinod Bankar
            Dec 2, 2021
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            I have account on my11circle app and I have requested withdraw of 1000 but company closed my account and blocked my 1403rs so l request you please reopened my account neither I goes to court to complaint the fraud file on my11circle.com
            RummyCircle.com customer support has been notified about the posted complaint.
            View replies
            My id:vaib11477762
            Email: [protected]@gmail.com
            Reply
            RummyCircle.com Customer Care's response, Dec 2, 2021
            Verified Support
            Dear Player,

            Greetings from RummyCircle.

            We have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account permanently.

            As we have closed your RummyCircle account, your balance amount will be transferred to your bank account. You will receive the money in next 3-4 working days.

            Regards,
            Team RummyCircle
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              N
              nkwarrior01
              from Mehsana, Gujarat
              Dec 2, 2021
              Resolved
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              Resolved

              Address: Ratangdh linch, Mehsana, Gujarat

              Username nkwarrior01 my money got deducted and my account got closed without any reason and I was not using any unfair means
              Jan 6, 2022
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Dec 03, 2021
              RummyCircle.com Customer Care's response               Dear Player,

              Greetings from My11Circle.

              Our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with My11Circle.

              Hence, we have closed <nkwarrior01 > and transferred the available balance to <patidar4424 > .

              Request you to login and continue playing with your account <patidar4424>.

              For more information about your account status kindly send an email [protected]@my11circle.com.

              Regards,
              Team My11Circle
              View replies
              Rummycircle account KYC under review, username
              Reply
              Rummycircle account KYC under review, opening my KYC username:jitd958 and email ID: [protected]@gmail.com.
              Reply
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                M
                Madhukocka
                Nov 28, 2021
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                I have opened a new account played and won some games after which all of a sudden my account was held when I asked and wrote an email after 3 days they gave me reply to upload my aadhar I have done that and again they its unclear. Again I uploaded and sent it via email too and it has been 6 days and still they didn't verify it, neither replied back, nor activated my account. This is a fraud site close this site by the Indian government I request them
                RummyCircle.com customer support has been notified about the posted complaint.
                View replies
                Dear Player,

                Greetings from RummyCircle.

                Rest assured that we always play fair. We are a transparent, compliant, law-abiding, strictly-monitored organization. Furthermore, kindly share your username and registered email address so that we can assist you further.

                Regards,
                Team RummyCircle
                Reply
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                  S
                  Selvaryan
                  from Chennai, Tamil Nadu
                  Nov 24, 2021
                  Resolved
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                  Resolved

                  Hi,

                  I have placed a withdrawal request for 700 on 17th Nov 2021. Till now the amount has not been credited in my bank. I have raised multiple tickets and all I get is robotic messages. My email id p.[protected]@yahoo.in
                  When I sent an email about KYC they said it is all verified.
                  Please solve the issue as soon as possible as
                  Dec 29, 2021
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 25, 2021
                  RummyCircle.com Customer Care's response                   Hi Player,

                  Greetings from RummyCircle.

                  We apologize for the delay, we have done the needful and updated your account ‘Selvaryan’ as KYC verified. We kindly request you to log out and re-login to your account and check the same. Please do not upload the KYC document again since the account is already KYC verified. As we check withdrawal of Rs. 700 is now under manual verification process, which will be provided to your bank account in 72 working hours.

                  Regards,
                  Team RummyCircle.
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                    S
                    selvam tillu
                    from Chennai, Tamil Nadu
                    Nov 24, 2021
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                    My id is Selvam.1216 i have two times 200rs and 200rs add from Google in my rummy circle account. Unfortunately amount debited but not reflect in my rummy circle account ...
                    RummyCircle.com customer support has been notified about the posted complaint.
                    View replies
                    Dear Player,

                    Greetings from RummyCircle.

                    We see that you are concerned about the amount of Rs.200(Order ID - KLHL1LM3PB) which you have not received in your RummyCircle Account. The transaction status is failed, hence it will be credited back to the same mode of payment used to add cash within 5-7 working days.

                    Regards,
                    Team RummyCircle.
                    Reply
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                      B
                      Balu Monde
                      Nov 21, 2021
                      Resolved
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                      Resolved

                      Address: Ta, devgad ji, sindhudurg soundale baulvadi pin code-416804

                      Acount blocked kiya hai unblock karna hai
                      Dec 25, 2021
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 24, 2021
                      RummyCircle.com Customer Care's response                       Dear Player,

                      Greetings from RummyCircle.

                      Kindly share your username and registered email address so that we can assist you further.

                      Regards,
                      Team RummyCircle.
                      Helpful
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                        P
                        Praveen Tungala
                        Nov 20, 2021
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                        Hi,

                        I have placed a withdrawal request for 9999 on 16th Nov 2021 at 3:02 pm. Till now the amount has not been credited in my bank. I have raised multiple tickets and all I get is robotic messages. My email id is [protected]@gmail.com
                        When I sent an email about KYC they said it is all verified.
                        Please solve the issue as soon as possible as it is not a small amount.
                        RummyCircle.com customer support has been notified about the posted complaint.
                        View replies
                        Dear Player,

                        Greetings from RummyCircle.

                        Kindly share your username and registered email address so that we can assist you further.

                        Regards,
                        Team RummyCircle.
                        Reply
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                          S
                          Suraj6006
                          Nov 17, 2021
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                          Dear team i have withdraw 10k on 13 Nov but till date amount credit in my account you can send me the transaction I'd[protected] i have also talk with bank representative they no such amount can credit in your account on this transaction id kindly credit this amount to my account on urgent basis
                          RummyCircle.com customer support has been notified about the posted complaint.
                          View replies
                          Dear Player,

                          Greetings from RummyCircle.

                          Please share your username and registered email address so that we can assist you further.

                          Regards,
                          Team RummyCircle.
                          Reply
                          Suraj6006's [Complaint's author] reply, Nov 17, 2021
                          User name is -suraj66500
                          Email [email protected]
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                            A
                            Anantrao Sanap
                            Nov 16, 2021
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                            Address: Adrash colony de.raja

                            My registered account number lost
                            Please change the number help me sir
                            RummyCircle.com customer support has been notified about the posted complaint.
                            View replies
                            Dear Player,

                            Greetings from RummyCircle.

                            Please share your registered username and mobile number so that we can assist you further.

                            Regards,
                            Team RummyCircle.
                            Reply
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                              A
                              Anantrao Sanap
                              Nov 16, 2021
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                              Address: Aadrsh colony deulgaon raja dist.buldhana

                              My rummy circle number is the lost.
                              Not open my rummy circle account
                              Please new number registered
                              Help me sir
                              RummyCircle.com customer support has been notified about the posted complaint.
                              View replies
                              Dear Player,

                              Greetings from RummyCircle.

                              Please share your username and registered email address so that we can assist you further.

                              Regards,
                              Team RummyCircle.
                              Reply
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                                H
                                Hardik 2035
                                from Gondal, Gujarat
                                Nov 16, 2021
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                                My account was blocked due to any reason and my money not withdrawal please activate my account for playing and withdrawal my money
                                RummyCircle.com customer support has been notified about the posted complaint.
                                View replies
                                Dear Player,

                                Greetings from RummyCircle.

                                Please share your username and registered email address so that we can assist you further.

                                Regards,
                                Team RummyCircle.
                                Reply
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                                  A
                                  alagupan7174
                                  from Ariyalur, Tamil Nadu
                                  Nov 16, 2021
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                                  Kindly request to you unblocked my withdrawal account
                                  Username: alagupan7174
                                  Mobile:[protected]
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Player,

                                  Greetings from RummyCircle.

                                  Please email us a copy of your bank passbook at [protected]@rummycircle.com.

                                  Regards,
                                  Team RummyCircle.
                                  Reply
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                                    A
                                    anish9791
                                    from Chennai, Tamil Nadu
                                    Nov 12, 2021
                                    Resolved
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                                    Resolved

                                    My account Debited on[protected] money but not credited rummy circle account please check and clear my money immediately
                                    Dec 20, 2021
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 17, 2021
                                    RummyCircle.com Customer Care's response                                     Dear Player,

                                    Greetings from RummyCircle.

                                    Please share your username and registered email address so that we can assist you further.

                                    Regards,
                                    Team RummyCircle.
                                    Helpful
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                                      A
                                      Amit Sharmarz
                                      Nov 11, 2021
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                                      Address: Delhi

                                      Unblock my account
                                      Hey, my rummy account has been blocked.i cant do cash games or withdraw the amount I've already deposited in to the game.ive
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Player,

                                      Greetings from RummyCircle.

                                      Please share your username and registered email address so that we can assist you further.

                                      Regards,
                                      Team RummyCircle.
                                      Reply
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                                        B
                                        Bhargav2588
                                        Nov 7, 2021
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                                        My account withdrawal was blocked by rummy circle.
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Player,

                                        Greetings from RummyCircle.

                                        Please share your username and registered email address so that we can assist you further.

                                        Regards,
                                        Team RummyCircle.
                                        Reply
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