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3.3
Updated: Mar 19, 2026
Complaints 2516
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1583
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RummyCircle.com reviews & complaints page 51

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V
Vinayak SN
Dec 13, 2021
Resolved
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Resolved

I have made payment of 150 amount didn't reflected in rummycircle account till now it has been more than 6hours ago
Jan 22, 2022
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2021
RummyCircle.com Customer Care's response Dear Vinayak,

Greetings from RummyCircle.

We're right here to help you. Could you please share with us your registered mobile number, username, and email ID so that we can assist you.

Regards,
Team RummyCircle
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    D
    Deepanshukn
    Dec 13, 2021
    Resolved
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    Resolved

    #10149682 this ticked I'd is not resolved from 25 days. As I told my email ID is in self exclusion and not able to login my money stuck, remove self exclusion as I requested in email and please respond with proper solution.
    Jan 14, 2022
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Dec 13, 2021
    Updated by Deepanshukn     If that I'd is in selfexclusion, how did you allow me login and accepted funds, have money in that account, refund the same

    Verified Support
    Dec 13, 2021
    RummyCircle.com Customer Care's response     Dear Player,

    Greetings from RummyCircle.

    We're right here to help you. Could you please share with us your registered mobile number, username, and email ID so that we can assist you.

    Regards,
    Team RummyCircle
    View replies
    NOTE : Once confirmed, the request for ‘Self-Exclusion’ is irreversible. If that number is in self exclusion then how did you accepted deposit.
    Reply
    Remove locked my self exclusion
    Reply
    If that ID is in selfexclusion, how did you allow me login and accepted funds, have money in that account, refund the same
    Reply
    Helpful
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    14 found this helpful
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      R
      Rajamaya89
      Dec 13, 2021
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      Address: 10/273 SOUTH STREET, NORTH ALAGUNATCHIAPURAM, ALAGUNATCHIAPURAM (POST), THIRUVENGADAM (TK) SANKARANKOVIL

      I interested to play for rummy circle. So, I have two accounts in this rummy circle. Already I was upload for first account documents. Second account also upload for same documents. But it will not accepted for my documents. So I want to change my documents and I want to withdraw some amount. Please help me for this issue. Still it was not accepted. Please this one time accept my documents. Another accounts username and password forgot me. Now I use only this account. Remaining if I have any account please delete.
      RummyCircle.com customer support has been notified about the posted complaint.
      View replies
      Dear Player,

      Greetings from RummyCircle.

      We're right here to help you. Could you please share with us your registered mobile number, username, and email ID so that we can assist you.

      Regards,
      Team RummyCircle
      Reply
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        N
        neer12312727
        from Pauri, Uttarakhand
        Dec 5, 2021
        Resolved
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        Resolved

        Address: Neeraj rawat villege dungri pauri garwhal.u

        My account is blocked plese help me
        My id neer 12312727 sir
        Not wirthdro
        Jan 8, 2022
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Dec 05, 2021
        Updated by neer12312727         Account is blocked sir plz unblocked my account my id neer12312727
        Dec 05, 2021
        Updated by neer12312727         Plz sir mera account unblock kr
        My account is blocked

        Dec 05, 2021
        Updated by neer12312727         Help me sir
        Account is blocked
        Plz my account is unblock sir
        Dec 05, 2021
        Updated by neer12312727         Plz open my account sir
        Id name neer12312727

        Dec 05, 2021
        Updated by neer12312727         Aadhar card farnt shid photo

        Dec 05, 2021
        Updated by neer12312727         Aadhar card back shid photo

        Dec 05, 2021
        Updated by neer12312727         bank passbook photo
        Neeraj rawat
        Dec 05, 2021
        Updated by neer12312727         Neeraj rawat pick
        Verified Support
        Dec 06, 2021
        RummyCircle.com Customer Care's response         Dear Player,

        Greetings from RummyCircle.

        We're right here to help you. Could you please share with us your registered mobile number, username, and email ID so that we can assist you.

        Regards,
        Team RummyCircle
        Helpful
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          R
          Ravi Bhukya
          Dec 4, 2021
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          2000 rupps debited from my account to my rummy culture account but not credit to my rummy culture account
          RummyCircle.com customer support has been notified about the posted complaint.
          View replies
          Dear Player,

          Greetings from RummyCircle.

          We're right here to help you. Could you please share with us your username and registered mobile number so that we can assist you.

          Regards,
          Team RummyCircle
          Reply
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            R
            Ross170
            from Jaipur, Rajasthan
            Dec 3, 2021
            Resolved
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            Resolved

            Address: Rummycircle.com

            My account has been blocked permanently by their team without any reason.. this is a shameful behaviour and can't toleratable.unblock my account immediately
            Jan 10, 2022
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Dec 04, 2021
            RummyCircle.com Customer Care's response             Dear Player,

            Greetings from RummyCircle.

            We're right here to help you. Could you please share with us your username and registered mobile number so that we can assist you

            Regards,
            Team RummyCircle
            Dec 06, 2021
            Updated by Ross170             id ross170
            Mobile no [protected]
            Verified Support
            Dec 09, 2021
            RummyCircle.com Customer Care's response             Dear Player,

            Greetings from RummyCircle.

            Subsequently, it was found that you colluded with another player and gained an unfair advantage resulting in winning by unfair means. Since it is a gross violation of our terms and services and that we are committed to providing a fair and secure playing environment to all our players, we have decided to close your account permanently.

            Regards,
            Team RummyCircle
            View replies
            Id ross170
            Mobile no [protected]
            Reply
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              V
              Vinod Bankar
              Dec 2, 2021
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              I have account on my11circle app and I have requested withdraw of 1000 but company closed my account and blocked my 1403rs so l request you please reopened my account neither I goes to court to complaint the fraud file on my11circle.com
              RummyCircle.com customer support has been notified about the posted complaint.
              View replies
              My id:vaib11477762
              Email: [protected]@gmail.com
              Reply
              RummyCircle.com Customer Care's response, Dec 2, 2021
              Verified Support
              Dear Player,

              Greetings from RummyCircle.

              We have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account permanently.

              As we have closed your RummyCircle account, your balance amount will be transferred to your bank account. You will receive the money in next 3-4 working days.

              Regards,
              Team RummyCircle
              Helpful
              1 other people found this review helpful
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                N
                nkwarrior01
                from Mehsana, Gujarat
                Dec 2, 2021
                Resolved
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                Resolved

                Address: Ratangdh linch, Mehsana, Gujarat

                Username nkwarrior01 my money got deducted and my account got closed without any reason and I was not using any unfair means
                Jan 6, 2022
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Dec 03, 2021
                RummyCircle.com Customer Care's response                 Dear Player,

                Greetings from My11Circle.

                Our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with My11Circle.

                Hence, we have closed <nkwarrior01 > and transferred the available balance to <patidar4424 > .

                Request you to login and continue playing with your account <patidar4424>.

                For more information about your account status kindly send an email [protected]@my11circle.com.

                Regards,
                Team My11Circle
                View replies
                Rummycircle account KYC under review, username
                Reply
                Rummycircle account KYC under review, opening my KYC username:jitd958 and email ID: [protected]@gmail.com.
                Reply
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                  M
                  Madhukocka
                  Nov 28, 2021
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                  I have opened a new account played and won some games after which all of a sudden my account was held when I asked and wrote an email after 3 days they gave me reply to upload my aadhar I have done that and again they its unclear. Again I uploaded and sent it via email too and it has been 6 days and still they didn't verify it, neither replied back, nor activated my account. This is a fraud site close this site by the Indian government I request them
                  RummyCircle.com customer support has been notified about the posted complaint.
                  View replies
                  Dear Player,

                  Greetings from RummyCircle.

                  Rest assured that we always play fair. We are a transparent, compliant, law-abiding, strictly-monitored organization. Furthermore, kindly share your username and registered email address so that we can assist you further.

                  Regards,
                  Team RummyCircle
                  Reply
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                    S
                    Selvaryan
                    from Chennai, Tamil Nadu
                    Nov 24, 2021
                    Resolved
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                    Resolved

                    Hi,

                    I have placed a withdrawal request for 700 on 17th Nov 2021. Till now the amount has not been credited in my bank. I have raised multiple tickets and all I get is robotic messages. My email id p.[protected]@yahoo.in
                    When I sent an email about KYC they said it is all verified.
                    Please solve the issue as soon as possible as
                    Dec 29, 2021
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 25, 2021
                    RummyCircle.com Customer Care's response                     Hi Player,

                    Greetings from RummyCircle.

                    We apologize for the delay, we have done the needful and updated your account ‘Selvaryan’ as KYC verified. We kindly request you to log out and re-login to your account and check the same. Please do not upload the KYC document again since the account is already KYC verified. As we check withdrawal of Rs. 700 is now under manual verification process, which will be provided to your bank account in 72 working hours.

                    Regards,
                    Team RummyCircle.
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                      S
                      selvam tillu
                      from Chennai, Tamil Nadu
                      Nov 24, 2021
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                      My id is Selvam.1216 i have two times 200rs and 200rs add from Google in my rummy circle account. Unfortunately amount debited but not reflect in my rummy circle account ...
                      RummyCircle.com customer support has been notified about the posted complaint.
                      View replies
                      Dear Player,

                      Greetings from RummyCircle.

                      We see that you are concerned about the amount of Rs.200(Order ID - KLHL1LM3PB) which you have not received in your RummyCircle Account. The transaction status is failed, hence it will be credited back to the same mode of payment used to add cash within 5-7 working days.

                      Regards,
                      Team RummyCircle.
                      Reply
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                        B
                        Balu Monde
                        Nov 21, 2021
                        Resolved
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                        Resolved

                        Address: Ta, devgad ji, sindhudurg soundale baulvadi pin code-416804

                        Acount blocked kiya hai unblock karna hai
                        Dec 25, 2021
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 24, 2021
                        RummyCircle.com Customer Care's response                         Dear Player,

                        Greetings from RummyCircle.

                        Kindly share your username and registered email address so that we can assist you further.

                        Regards,
                        Team RummyCircle.
                        Helpful
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                          P
                          Praveen Tungala
                          Nov 20, 2021
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                          Hi,

                          I have placed a withdrawal request for 9999 on 16th Nov 2021 at 3:02 pm. Till now the amount has not been credited in my bank. I have raised multiple tickets and all I get is robotic messages. My email id is [protected]@gmail.com
                          When I sent an email about KYC they said it is all verified.
                          Please solve the issue as soon as possible as it is not a small amount.
                          RummyCircle.com customer support has been notified about the posted complaint.
                          View replies
                          Dear Player,

                          Greetings from RummyCircle.

                          Kindly share your username and registered email address so that we can assist you further.

                          Regards,
                          Team RummyCircle.
                          Reply
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                            S
                            Suraj6006
                            Nov 17, 2021
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                            Dear team i have withdraw 10k on 13 Nov but till date amount credit in my account you can send me the transaction I'd[protected] i have also talk with bank representative they no such amount can credit in your account on this transaction id kindly credit this amount to my account on urgent basis
                            RummyCircle.com customer support has been notified about the posted complaint.
                            View replies
                            Dear Player,

                            Greetings from RummyCircle.

                            Please share your username and registered email address so that we can assist you further.

                            Regards,
                            Team RummyCircle.
                            Reply
                            Suraj6006's [Complaint's author] reply, Nov 17, 2021
                            User name is -suraj66500
                            Email [email protected]
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                              A
                              Anantrao Sanap
                              Nov 16, 2021
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                              Address: Adrash colony de.raja

                              My registered account number lost
                              Please change the number help me sir
                              RummyCircle.com customer support has been notified about the posted complaint.
                              View replies
                              Dear Player,

                              Greetings from RummyCircle.

                              Please share your registered username and mobile number so that we can assist you further.

                              Regards,
                              Team RummyCircle.
                              Reply
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                                A
                                Anantrao Sanap
                                Nov 16, 2021
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                                Address: Aadrsh colony deulgaon raja dist.buldhana

                                My rummy circle number is the lost.
                                Not open my rummy circle account
                                Please new number registered
                                Help me sir
                                RummyCircle.com customer support has been notified about the posted complaint.
                                View replies
                                Dear Player,

                                Greetings from RummyCircle.

                                Please share your username and registered email address so that we can assist you further.

                                Regards,
                                Team RummyCircle.
                                Reply
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                                  H
                                  Hardik 2035
                                  from Gondal, Gujarat
                                  Nov 16, 2021
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                                  My account was blocked due to any reason and my money not withdrawal please activate my account for playing and withdrawal my money
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Player,

                                  Greetings from RummyCircle.

                                  Please share your username and registered email address so that we can assist you further.

                                  Regards,
                                  Team RummyCircle.
                                  Reply
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                                    A
                                    alagupan7174
                                    from Ariyalur, Tamil Nadu
                                    Nov 16, 2021
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                                    Kindly request to you unblocked my withdrawal account
                                    Username: alagupan7174
                                    Mobile:[protected]
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Player,

                                    Greetings from RummyCircle.

                                    Please email us a copy of your bank passbook at [protected]@rummycircle.com.

                                    Regards,
                                    Team RummyCircle.
                                    Reply
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                                      A
                                      anish9791
                                      from Chennai, Tamil Nadu
                                      Nov 12, 2021
                                      Resolved
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                                      Resolved

                                      My account Debited on[protected] money but not credited rummy circle account please check and clear my money immediately
                                      Dec 20, 2021
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 17, 2021
                                      RummyCircle.com Customer Care's response                                       Dear Player,

                                      Greetings from RummyCircle.

                                      Please share your username and registered email address so that we can assist you further.

                                      Regards,
                                      Team RummyCircle.
                                      Helpful
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                                        A
                                        Amit Sharmarz
                                        Nov 11, 2021
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                                        Address: Delhi

                                        Unblock my account
                                        Hey, my rummy account has been blocked.i cant do cash games or withdraw the amount I've already deposited in to the game.ive
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Player,

                                        Greetings from RummyCircle.

                                        Please share your username and registered email address so that we can assist you further.

                                        Regards,
                                        Team RummyCircle.
                                        Reply
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