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RummyCircle.com Complaints & Reviews

3.3
Updated: Mar 19, 2026
Complaints 2516
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1583
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E
engg rc
Sep 25, 2021
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Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.

My ID:- anand371bg

Rummycircle.com blocked me from playing all cash games and money deposited to the account also not being returned back to me.

Firstly :- there is nothing wrong I did and I am playing Fairgame.

Even after multiple mails and followup team is not responding to my queries for resolving the issue.

To be precise I am doing cash transaction from utharakhand state which allows cash games and completed my kyc too, which is showing active in nature.

I need you to reactivate my account, immediately, if proven any malpractice made by me you can block me but return my hard earned money.

Looking forward hearing from you.
RummyCircle.com customer support has been notified about the posted complaint.
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    B
    Bangareppa
    from Aland, Karnataka
    Sep 24, 2021
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    Address: bangalore

    Sir my rummy circle acount email id blocked and kyc under process solved sir this problem
    RummyCircle.com customer support has been notified about the posted complaint.
    Dear Player,

    Greetings from RummyCircle.

    We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

    Regards,
    Team RummyCircle.
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      B
      Bright Samuel
      Sep 24, 2021
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      Address: No:6, 6th street ranga nagar chromepet chennai 44

      Why suddenly my account was closed
      Pls help to reopen my account
      I have money my account in 1503₹
      My id bright sam my mbl no:[protected]
      RummyCircle.com customer support has been notified about the posted complaint.
      Dear Player,

      Greetings from RummyCircle.

      We have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account. Further, we have refunded the balance that will credit back to your account in the next 5 to 7 working days. For more information about your account, kindly send an email at [protected]@rummycircle.com from your registered email ID.

      Regards,
      Team RummyCircle.
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        A
        ace3560277
        from Mumbai, Maharashtra
        Sep 23, 2021
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        Fund credit but not debited in rummycircle account
        RummyCircle.com customer support has been notified about the posted complaint.
        500
        Dear Player,

        Greetings from RummyCircle.

        We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

        Regards,
        Team RummyCircle.
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          P
          Prema3669
          from Kadaladi, Tamil Nadu
          Sep 22, 2021
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          Address: Prema D/O Sundaraj,181, South Street, PUTHENDAL, KADALADI, MELASIRUPOTHU, Ramanathapuram, tamilnadu,623704

          400 rupees withdraw successfully but not received through bank account, mobile number [protected]
          RummyCircle.com customer support has been notified about the posted complaint.
          Dear Player,

          Kindly share your username and registered email address so that we can assist you further.

          Regards,
          Team RummyCircle.
          Thank you rummy circle very nice
          Return to my amount 400
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            S
            SaraRadhi
            Sep 20, 2021
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            Hi Support Team,

            It has been almost 14 days still I am not getting proper response from fairplay team or Support team.

            My Rummycircle ID : SaraRadhi

            Note : 1. I have not violated any terms. I played fairly.
            2. I added 40, 0000 money and I dont have any intention to violate any policy but now my accouht blocked withour proper reasons.

            Kindly Unlock my account or send my money back to my bank account.

            Note : Do you think who ever try to do fraud will invest Rs 40, 000 ? with India's No 1 rummy site.

            Don't try to cheat people like me. Very shame on you .

            When I add Rs 2000 and played I can able to withdraw but when I add Rs 40, 000 and played and placed withdrawal of Rs 43, 500 then my account is blocked.

            Kindly unlock or return my money.

            Hope this is reason eariler Tamilnadu government banned this site.

            I will tag tamilnadu CM and PMO India twitter ID's with rummycircle if my issue resolved.
            RummyCircle.com customer support has been notified about the posted complaint.
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              S
              SaraRadhi
              Sep 20, 2021
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              It has been almost 14 days still I am not getting proper response from fairplay team or Support team.

              My Rummycircle ID : SaraRadhi

              Note : 1. I have not violated any terms. I played fairly.
              2. I added 40, 0000 money and I dont have any intention to violate any policy but now my accouht blocked withour proper reasons.

              Kindly Unlock my account or send my money back to my bank account.

              Note : Do you think who ever try to do fraud will invest Rs 40, 000 ? with India's No 1 rummy site.

              Don't try to cheat people like me. Very shame on you .

              When I add Rs 2000 and played I can able to withdraw but when I add Rs 40, 000 and played and placed withdrawal of Rs 43, 500 then my account is blocked.

              Kindly unlock or return my money.

              Hope this is the reason eariler Tamilnadu government banned this site.

              I will tag tamilnadu CM and PMO India twitter ID's with rummycircle if my issue resolved.
              RummyCircle.com customer support has been notified about the posted complaint.
              Sep 21, 2021
              Updated by SaraRadhi
              Have you Read my request / complaint first ?

              It has been almost 14 days still I am not getting proper response from fairplay team or Support team.

              I have clearly mentioned no proper reply. I dropped a dozens of email and no proper reply.

              Kindly go through my request first and help.
              Dear Player,

              Request you to contact [protected]@rummycircle.com.

              Regards,
              Team RummyCircle.
              SaraRadhi's [Complaint's author] reply, Sep 21, 2021
              Have you Read my request / complaint first ?

              It has been almost 14 days still I am not getting proper response from fairplay team or Support team.

              I have clearly mentioned no proper reply. I dropped a dozens of email and no proper reply.

              Kindly go through my request first and help.
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                P
                Pushpanathan Kannapiran
                Sep 17, 2021
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                Address: No:26, Kaveri st, Saligramam, Chennai-93

                Suddenly 15days back, while i am playing with your rummycircle.com, my connectivity is disconnect from your web address. Its shows untilted address, (This site can't be reached) how to recover this problem and how to again I join back the game.
                RummyCircle.com customer support has been notified about the posted complaint.
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                  V
                  VijayCBECHN
                  Sep 17, 2021
                  Resolved
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                  Resolved

                  My user name : yajiv23

                  I am playing rummy circle for more than 6 years . Recently
                  My account blocked with Rs 64, 000 and No response from Fairplay Team even after multiple followup using mails and app.

                  Kindly send my money to my bank account.

                  I will lodge a complaint in cybercrime and with court as well if I am not getting my money back.

                  Also i am going to lodge complaint with Tamilnadu chief minister's Cell.

                  Kindly send my money to my bank account.
                  Sep 20, 2021
                  Complaint marked as Resolved 
                  Thank you Rummycircle Team. Very very Thank you to https://www.consumercomplaints.in.
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 18, 2021
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  Greetings from RummyCircle.

                  Your account is in active status. If you still face any issue. Please do feel free to contact us.

                  Regards,

                  Team RummyCircle.
                  Sep 20, 2021
                  Updated by VijayCBECHN
                  Thank you Rummycircle Team. Very very Thank you to www.consumercomplaints.in.
                  I have rummy circle account. My account is blocked kindly open my account
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                    V
                    VijayCBECHN
                    Sep 17, 2021
                    Resolved
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                    Resolved

                    Website: www.rummycircle.com

                    My user name : yajiv23

                    I am playing rummy circle for more than 6 years . Recently
                    My account blocked with Rs 64, 000 and No response from Fairplay Team even after multiple followup using mails and from app.

                    Kindly send my money to my bank account.

                    I will lodge a complaint in cybercrime and with high court as well if I am not getting my money back.

                    Also i am going to lodge complaint with Tamilnadu chief minister's Cell.

                    Kindly send my money to my bank account.
                    Sep 20, 2021
                    Complaint marked as Resolved 
                    Thank you Rummycircle Team. Very very Thank you to https://www.consumercomplaints.in.
                    RummyCircle.com customer support has been notified about the posted complaint.
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                      M
                      Madhavan Madhu
                      Sep 15, 2021
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                      Address: 2/274, K. K. NAGAR., Kalkurichi

                      Sir, I havebeen rupees2000(Twothousand) Added in my rummyaccount. On 10/06/2021 at 2:06pm. But does not added till now. So please consider my problem also. Thankingyou
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Dear Player,

                      Greetings from RummyCircle.

                      We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                      Regards,
                      Team RummyCircle.
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                        U
                        Ultra Admiral UA01ツ
                        Sep 14, 2021
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                        Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.

                        My account is blocked, kindly unblock my account.

                        Email :- [protected]@gmail.com

                        Username :- Ishus12

                        My Question :- my account is closed due to one withdrow account linked with two rummycircle account. rummy circle account names given below: 1st acoount name is ishus12. 2nd account name is upas11005796. both are id mine and my sister. due to this i am doing so many complain but no resolving issue from your side. my account withdrowl which is linked with both rummycircle id details given below account holder name is Ishu Sharma IFSC Code BKID00006080 Account no. [protected] this my account link with my both account . i humbble requested to you please unblocked my both id to do changing.

                        .
                        .
                        .
                        please help me.
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Dear Player,

                        Greetings from RummyCircle.

                        This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders. We request you to kindly provide the copy of the bank passbook on this email for verification. Please note that the Bank Account number and the Account name should match to that registered with RummyCircle. Kindly share the bank passbook from your registered email ID at [protected]@rummycircle.com.

                        Regards,
                        Team RummyCircle.
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                          G
                          Gopi Gopireddy
                          Sep 12, 2021
                          Resolved
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                          Resolved

                          Address: Rajasthan Kota

                          My rummy circle account is blocked my winning amount is locked in app
                          Any not action in 3 week in rummy circle app
                          Not updated
                          Oct 19, 2021
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 13, 2021
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          Greetings from RummyCircle.

                          Please share your username and registered email address so that we can assist you further.

                          Regards,
                          Team RummyCircle.
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                            A
                            Arunajaipraksh
                            from Salem, Tamil Nadu
                            Sep 11, 2021
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                            I have mistankly ubload wrong bank account number so mu rummy circle was blocked.
                            Then I realise and send to the my original bank account details but not responding my email.
                            Please open my rummy circle account.
                            I m very suffered for this problem please help me.
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Sep 11, 2021
                            Updated by Arunajaipraksh
                            My rummy circle id : arunajai892
                            Please open my account.

                            Verified Support
                            Sep 13, 2021
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Greetings from RummyCircle.

                            We request you to kindly provide a copy of the bank passbook or Cheque Leaf only on the email for verification. Please note that the Bank Account number and the Account name should match to that registered with RummyCircle.

                            Regards,
                            Team RummyCircle.
                            Sep 13, 2021
                            Updated by Arunajaipraksh
                            This is my bank account details please check and open my account.I have very suffered for this problem please help me sir. I have attached my bank details please help me sir.

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                              U
                              Umesh Dhindale
                              Sep 11, 2021
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                              Address: Pune

                              Mobile kho gaya tha
                              I'd yada nahi
                              Poorana mo, no nahi
                              Otp ke liye
                              To kesai kare account chalu
                              fecebook login kiya tha par
                              Fb pe mera poorana mo, no he
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Dear Player,

                              Greetings from RummyCircle.

                              We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                              Regards,
                              Team RummyCircle.
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                                Y
                                Yaseen76
                                Sep 11, 2021
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                                Dear sir,

                                My withdrawal request has been rejected and blocked my account since 2nd sep 2021. I already sent my query to [protected]@rummycircle.com but still my account is blocked.
                                I don't know when we lose the amount, then there is no issue to add the amount in account but when we try to withdraw the winning amount, you people reject it and unnecessarily blocked my account.

                                Requesting to you, please check my account properly and unblock my account as soon as possible, so i can continue my playing.

                                User name : ace238056

                                Thanks and regards
                                Yasin Shaikh
                                RummyCircle.com customer support has been notified about the posted complaint.
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                                  T
                                  thamimm
                                  from Chennai, Tamil Nadu
                                  Sep 4, 2021
                                  Resolved
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                                  Resolved

                                  I'm using latest version of the rummy circle app. But, it doesn't working. In this connection, I may try to login rummy circle app through online. But, the website also not working. Please rectify this error as early as possible.
                                  Feb 14, 2022
                                  Complaint marked as Resolved 
                                  This complaints resolve successfully.. Thanks to consumer complaints..
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Dear Player,

                                  Greetings from RummyCircle.

                                  We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                  Regards,
                                  Team RummyCircle.
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                                    S
                                    suriya2006
                                    Sep 3, 2021
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                                    My id SS2006. last week I give withdrawal request for 15000 in my gaming account. after two days it's shown withdrawal successful but I am not received any money. next day rummy circle sent one email your money reversed by bank and reverse back to your gaming account. again I give withdrawal request in the same 15000. the same issue is happen again. just it's show only withdrawal successful. so no one play rummy circle. it is a cheater. don't waste your life and time to play rummy. now I realise.
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Sep 03, 2021
                                    Updated by suriya2006
                                    now I received my money
                                    Dear Player,

                                    Greetings from RummyCircle.

                                    We understand your concern and apologize for the inconvenience. However, as we have checked, the withdrawal of Rs.15000 has been cancelled and reversed to your RummyCircle account. The updated withdrawal balance is Rs.5634.49. You can have the amount withdrawn to your bank.

                                    Regards,
                                    Team RummyCircle.
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                                      A
                                      ace3620774
                                      Sep 2, 2021
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                                      Address: Rummycircal.com
                                      Website: block open

                                      My Rummy circle game blocked please open my account game creative all problem please help add cash kyc procced withdrawal request accept him my game all issues. [protected]@gmail.com
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Dear Player,

                                      Greetings from RummyCircle.

                                      We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                      Regards,
                                      Team RummyCircle.
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                                        R
                                        Rato12345
                                        Sep 2, 2021
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                                        Address: Gujji mahandatola,amdabad

                                        User I'd -rato0810890
                                        Email [protected]@gmail.com
                                        It is almost 20 days my withdrawal request not successful also they reversed my balance in to my rummy circle and I'm not allowed to play cash games and I can't withdraw.they replied my account closed then what about my cash .pleas give it back to my bank account.
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Dear Player,

                                        Greetings from RummyCircle.

                                        We requset you to provide the registered email id/mobile number of the account so that we can help you out. We are unable to find details with this user id "rato0810890". Thank you for playing on RummyCircle.com .

                                        Regards,
                                        Team RummyCircle.
                                        Dear Player,

                                        Greetings from RummyCircle.

                                        We request you to provide the registered email id/mobile number of the account so that we can help you out. We are unable to find details with this user id "rato0810890". Thank you for playing on RummyCircle.com

                                        Regards,
                                        Team RummyCircle.
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