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RummyCircle.com Complaints & Reviews

2.7
Updated: Sep 27, 2025
Complaints 2503
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RummyCircle.com reviews & complaints page 53

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S
saji buddy
Oct 2, 2021
Resolved
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Rummy circle cash game account blocked please re open
+1 photos
Nov 19, 2021
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Oct 02, 2021
Updated by saji buddy
Account locked
Verified Support
Oct 07, 2021
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle.

We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

Regards,
Team RummyCircle.
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    Aman_Singh1994
    Sep 29, 2021
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    Resolved

    Website: RummyCircle.com

    Hi. I have been mailing you many times, to resolve my query. but from your side i am just receiving mail that my query is been solved, but i didnt received any mail from your side.
    help me in this.
    Login Email Address : [protected]@gmail.com
    User ID : Nidhi1317
    +1 photos
    Nov 1, 2021
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Sep 30, 2021
    RummyCircle.com Customer Care's response
    Dear Player,

    Greetings from RummyCircle.

    Your account has been closed for violating our policy. Requesting you to send an email at [protected]@rummycircle.com for more information about your account.

    Regards,
    Team RummyCircle.
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      S
      sam_manu22
      Sep 28, 2021
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      Resolved

      After opening account in Rummy circle, I won around 12000 INR, when I try with draw there are allowing, saying document uploaded not matching name. But when I asked them where it is not matching there are not disclosing same. After I uploaded all documents with correct name, still document under review status only. Looks they are fraud. Not relying to my mails with them. I would like go to consumer /other relevant court to sue them. This week end I will near by police station to file complaint on them.
      Nov 1, 2021
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Sep 29, 2021
      RummyCircle.com Customer Care's response
      Dear Player,

      Kindly share your username and registered email address so that we can assist you further.

      Regards,
      Team RummyCircle.
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        S
        Suhas141097
        Sep 28, 2021
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        Address: 179, Mahakali shivshankar nagar, New agripada Santacruz east

        Plz reopen my account
        RummyCircle.com customer support has been notified about the posted complaint.
        Dear Player,

        Greetings from RummyCircle.

        We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

        Regards,
        Team RummyCircle.
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          R
          Rajdev Prasad
          Sep 26, 2021
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          My user name rajd10463872

          I am playing rummy circle for 1year recently
          My account blocked Rs 8921 and no of response from fairplay team even after multiple followup using mails and app .

          Kindly send my money to my bank account
          I will lodge a complaint in cybercrime and with court as will if I am not getting my money back.

          Also I am going to lodge complaint with Bihar chief minister cell .

          Kindly send my money to my bank account
          Was this information helpful?
          RummyCircle.com customer support has been notified about the posted complaint.
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            R
            Rajdev Prasad
            Sep 26, 2021
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            My user name rajd10463872

            I am playing rummy circle for 1year recently
            My account blocked Rs 8921 and no of response from fairplay team even after multiple followup using mails and app .

            Kindly send my money to my bank account
            I will lodge a complaint in cybercrime and with court as will if I am not getting my money back.

            Also I am going to lodge complaint with Bihar chief minister cell .

            Kindly send my money to my bank account
            RummyCircle.com customer support has been notified about the posted complaint.
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              S
              Shivapro256
              from Jhansi, Uttar Pradesh
              Sep 25, 2021
              Resolved
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              Resolved

              Username rakh11137270 my money got deducted and my account got closed without any reason and I was not using any unfair means
              +1 photos
              Oct 30, 2021
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Sep 26, 2021
              RummyCircle.com Customer Care's response
              Hi Player,

              Greetings from RummyCircle.

              Our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle. Hence, we have closed < rakh11137270> and transferred the available balance to < Prog25> .Request you to login and continue playing with account < Prog25>.

              Regards, Team RummyCircle.
              Lock account
              Chauhan Haresh kumar's reply, Nov 14, 2021
              Lock account
              Username nkwarrior01 my money got deducted and my account got closed without any reason and I was not using any unfair means
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                E
                engg rc
                Sep 25, 2021
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                Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.

                My ID:- anand371bg

                Rummycircle.com blocked me from playing all cash games and money deposited to the account also not being returned back to me.

                Firstly :- there is nothing wrong I did and I am playing Fairgame.

                Even after multiple mails and followup team is not responding to my queries for resolving the issue.

                To be precise I am doing cash transaction from utharakhand state which allows cash games and completed my kyc too, which is showing active in nature.

                I need you to reactivate my account, immediately, if proven any malpractice made by me you can block me but return my hard earned money.

                Looking forward hearing from you.
                RummyCircle.com customer support has been notified about the posted complaint.
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                  B
                  Bangareppa
                  from Aland, Karnataka
                  Sep 24, 2021
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                  Address: bangalore

                  Sir my rummy circle acount email id blocked and kyc under process solved sir this problem
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Dear Player,

                  Greetings from RummyCircle.

                  We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                  Regards,
                  Team RummyCircle.
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                    B
                    Bright Samuel
                    Sep 24, 2021
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                    Address: No:6, 6th street ranga nagar chromepet chennai 44

                    Why suddenly my account was closed
                    Pls help to reopen my account
                    I have money my account in 1503₹
                    My id bright sam my mbl no:[protected]
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Dear Player,

                    Greetings from RummyCircle.

                    We have observed irregularities in your account and suspect violation of our Terms of Service. We have accordingly suspended your account. Further, we have refunded the balance that will credit back to your account in the next 5 to 7 working days. For more information about your account, kindly send an email at [protected]@rummycircle.com from your registered email ID.

                    Regards,
                    Team RummyCircle.
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                      A
                      ace3560277
                      from Mumbai, Maharashtra
                      Sep 23, 2021
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                      Fund credit but not debited in rummycircle account
                      RummyCircle.com customer support has been notified about the posted complaint.
                      500

                      Fund credit but not debited in rummycircle account - Comment #3897902 - Image #0
                      Dear Player,

                      Greetings from RummyCircle.

                      We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                      Regards,
                      Team RummyCircle.
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                        P
                        Prema3669
                        from Kadaladi, Tamil Nadu
                        Sep 22, 2021
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                        Address: Prema D/O Sundaraj,181, South Street, PUTHENDAL, KADALADI, MELASIRUPOTHU, Ramanathapuram, tamilnadu,623704

                        400 rupees withdraw successfully but not received through bank account, mobile number [protected]
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Dear Player,

                        Kindly share your username and registered email address so that we can assist you further.

                        Regards,
                        Team RummyCircle.
                        Thank you rummy circle very nice
                        Return to my amount 400
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                          S
                          SaraRadhi
                          Sep 20, 2021
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                          Hi Support Team,

                          It has been almost 14 days still I am not getting proper response from fairplay team or Support team.

                          My Rummycircle ID : SaraRadhi

                          Note : 1. I have not violated any terms. I played fairly.
                          2. I added 40, 0000 money and I dont have any intention to violate any policy but now my accouht blocked withour proper reasons.

                          Kindly Unlock my account or send my money back to my bank account.

                          Note : Do you think who ever try to do fraud will invest Rs 40, 000 ? with India's No 1 rummy site.

                          Don't try to cheat people like me. Very shame on you .

                          When I add Rs 2000 and played I can able to withdraw but when I add Rs 40, 000 and played and placed withdrawal of Rs 43, 500 then my account is blocked.

                          Kindly unlock or return my money.

                          Hope this is reason eariler Tamilnadu government banned this site.

                          I will tag tamilnadu CM and PMO India twitter ID's with rummycircle if my issue resolved.
                          RummyCircle.com customer support has been notified about the posted complaint.
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                            S
                            SaraRadhi
                            Sep 20, 2021
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                            It has been almost 14 days still I am not getting proper response from fairplay team or Support team.

                            My Rummycircle ID : SaraRadhi

                            Note : 1. I have not violated any terms. I played fairly.
                            2. I added 40, 0000 money and I dont have any intention to violate any policy but now my accouht blocked withour proper reasons.

                            Kindly Unlock my account or send my money back to my bank account.

                            Note : Do you think who ever try to do fraud will invest Rs 40, 000 ? with India's No 1 rummy site.

                            Don't try to cheat people like me. Very shame on you .

                            When I add Rs 2000 and played I can able to withdraw but when I add Rs 40, 000 and played and placed withdrawal of Rs 43, 500 then my account is blocked.

                            Kindly unlock or return my money.

                            Hope this is the reason eariler Tamilnadu government banned this site.

                            I will tag tamilnadu CM and PMO India twitter ID's with rummycircle if my issue resolved.
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Sep 21, 2021
                            Updated by SaraRadhi
                            Have you Read my request / complaint first ?

                            It has been almost 14 days still I am not getting proper response from fairplay team or Support team.

                            I have clearly mentioned no proper reply. I dropped a dozens of email and no proper reply.

                            Kindly go through my request first and help.
                            Dear Player,

                            Request you to contact [protected]@rummycircle.com.

                            Regards,
                            Team RummyCircle.
                            SaraRadhi's [Complaint's author] reply, Sep 21, 2021
                            Have you Read my request / complaint first ?

                            It has been almost 14 days still I am not getting proper response from fairplay team or Support team.

                            I have clearly mentioned no proper reply. I dropped a dozens of email and no proper reply.

                            Kindly go through my request first and help.
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                              P
                              Pushpanathan Kannapiran
                              Sep 17, 2021
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                              Address: No:26, Kaveri st, Saligramam, Chennai-93

                              Suddenly 15days back, while i am playing with your rummycircle.com, my connectivity is disconnect from your web address. Its shows untilted address, (This site can't be reached) how to recover this problem and how to again I join back the game.
                              +1 photos
                              RummyCircle.com customer support has been notified about the posted complaint.
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                                V
                                VijayCBECHN
                                Sep 17, 2021
                                Resolved
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                                Resolved

                                My user name : yajiv23

                                I am playing rummy circle for more than 6 years . Recently
                                My account blocked with Rs 64, 000 and No response from Fairplay Team even after multiple followup using mails and app.

                                Kindly send my money to my bank account.

                                I will lodge a complaint in cybercrime and with court as well if I am not getting my money back.

                                Also i am going to lodge complaint with Tamilnadu chief minister's Cell.

                                Kindly send my money to my bank account.
                                Sep 20, 2021
                                Complaint marked as Resolved 
                                Thank you Rummycircle Team. Very very Thank you to https://www.consumercomplaints.in.
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 18, 2021
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                Greetings from RummyCircle.

                                Your account is in active status. If you still face any issue. Please do feel free to contact us.

                                Regards,

                                Team RummyCircle.
                                Sep 20, 2021
                                Updated by VijayCBECHN
                                Thank you Rummycircle Team. Very very Thank you to www.consumercomplaints.in.
                                I have rummy circle account. My account is blocked kindly open my account
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                                  VijayCBECHN
                                  Sep 17, 2021
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                                  Resolved

                                  Website: www.rummycircle.com

                                  My user name : yajiv23

                                  I am playing rummy circle for more than 6 years . Recently
                                  My account blocked with Rs 64, 000 and No response from Fairplay Team even after multiple followup using mails and from app.

                                  Kindly send my money to my bank account.

                                  I will lodge a complaint in cybercrime and with high court as well if I am not getting my money back.

                                  Also i am going to lodge complaint with Tamilnadu chief minister's Cell.

                                  Kindly send my money to my bank account.
                                  Sep 20, 2021
                                  Complaint marked as Resolved 
                                  Thank you Rummycircle Team. Very very Thank you to https://www.consumercomplaints.in.
                                  RummyCircle.com customer support has been notified about the posted complaint.
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                                    M
                                    Madhavan Madhu
                                    Sep 15, 2021
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                                    Address: 2/274, K. K. NAGAR., Kalkurichi

                                    Sir, I havebeen rupees2000(Twothousand) Added in my rummyaccount. On 10/06/2021 at 2:06pm. But does not added till now. So please consider my problem also. Thankingyou
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Dear Player,

                                    Greetings from RummyCircle.

                                    We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                    Regards,
                                    Team RummyCircle.
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                                      U
                                      Ultra Admiral UA01ツ
                                      Sep 14, 2021
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                                      Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.

                                      My account is blocked, kindly unblock my account.

                                      Email :- [protected]@gmail.com

                                      Username :- Ishus12

                                      My Question :- my account is closed due to one withdrow account linked with two rummycircle account. rummy circle account names given below: 1st acoount name is ishus12. 2nd account name is upas11005796. both are id mine and my sister. due to this i am doing so many complain but no resolving issue from your side. my account withdrowl which is linked with both rummycircle id details given below account holder name is Ishu Sharma IFSC Code BKID00006080 Account no. [protected] this my account link with my both account . i humbble requested to you please unblocked my both id to do changing.

                                      .
                                      .
                                      .
                                      please help me.
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Dear Player,

                                      Greetings from RummyCircle.

                                      This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders. We request you to kindly provide the copy of the bank passbook on this email for verification. Please note that the Bank Account number and the Account name should match to that registered with RummyCircle. Kindly share the bank passbook from your registered email ID at [protected]@rummycircle.com.

                                      Regards,
                                      Team RummyCircle.
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                                        G
                                        Gopi Gopireddy
                                        Sep 12, 2021
                                        Resolved
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                                        Resolved

                                        Address: Rajasthan Kota

                                        My rummy circle account is blocked my winning amount is locked in app
                                        Any not action in 3 week in rummy circle app
                                        Not updated
                                        Oct 19, 2021
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 13, 2021
                                        RummyCircle.com Customer Care's response
                                        Dear Player,

                                        Greetings from RummyCircle.

                                        Please share your username and registered email address so that we can assist you further.

                                        Regards,
                                        Team RummyCircle.
                                        Helpful
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