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Updated: Sep 27, 2025
Complaints 2515
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1354
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1161
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RummyCircle.com reviews & complaints page 52

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S
Shihas07
from Kollam, Kerala
Nov 7, 2021
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Hey, my rummy account has been blocked.i cant do cash games or withdraw the amount I've already deposited in to the game.ive logged into my account from my friends phone few times because my phone got complained, I've tried to withdraw the amount from my account but its shows blocked

Kindly unblock my account,

Username:mark11677374
RummyCircle.com customer support has been notified about the posted complaint.
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Dear Player,

Greetings from RummyCircle.

We have observed irregularities in your account and suspect a violation of our Terms of Service. We have accordingly suspended your account.

Regards,
Team RummyCircle.
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    S
    Som Thakur
    Nov 6, 2021
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    Address: Tehsil and District kullu Himachal Pradesh. Kullu

    My rummycircle account has been closed. Kindly reopen .aunthication detail I submitted in same account detail previously.
    RummyCircle.com customer support has been notified about the posted complaint.
    View replies
    Dear Player,

    Greetings from RummyCircle.

    Please share your username and registered email address so that we can assist you further.

    Regards,
    Team RummyCircle.
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      D
      Deee Swwwaaag
      Nov 4, 2021
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      I do not understand how these Rummy companies get our numbers without us providing it. This garbage excuse of a company is sending offers to my number and I don't have an option to unsubscribe or whatever. So I'm asking for two things, and I do NOT want a bot to reply:

      1) How can i take my number off your sms list?
      2) Explanation as to how our numbers get to you without us providing it.
      RummyCircle.com customer support has been notified about the posted complaint.
      View replies
      Dear Player,

      Greetings from RummyCircle.

      Please share with us your mobile number so that we can assist you further.

      Regards,
      Team RummyCircle.
      Reply
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        S
        Shivam Dange
        Nov 1, 2021
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        I have never visited rummy circle nor signed up.
        Still they are continuously spamming me with messages and calls.
        I want all this spam to end else I will lodge the complaint against company because this is my work number and I am irriteted with this spam.

        Mo no - [protected]
        RummyCircle.com customer support has been notified about the posted complaint.
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        Hi Player,

        Greeting from RummyCircle.

        Kindly share your mobile number so that we can assist you further.

        Regards,
        Team RummyCircle.
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          S
          solokarthick
          Oct 29, 2021
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          Website: rummycircle.com

          My rummy account (profile name : solokarthick) has been closed for security reasons. Please explain why and also amount of rs49.89 has been deducted as fair play violation. Please explain why as I have been playing fairly since the first day of my membership in rummy circle. Please reopen my account and explain about the issue in detail asap.
          RummyCircle.com customer support has been notified about the posted complaint.
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            B
            Bala1705
            from Pudukkottai, Tamil Nadu
            Oct 28, 2021
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            Hello sir,
            user name:bala7998

            Sir, i have 1400 rs in my account and it has been blocked since06.10.2020 to till date and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem
            RummyCircle.com customer support has been notified about the posted complaint.
            View replies
            Dear Player,

            Greetings from RummyCircle.

            We confirm that we have closed your RummyCircle account (Login ID ). Please note that you still have a balance of Rs and that we shall credit back this to your account in the next 5 to 7 working days.

            Regards,
            Team RummyCircle.
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              L
              Lax1234
              from Basirhat, West Bengal
              Oct 23, 2021
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              My account was blocked recently with rs 3000 and no response from fairplay team even after multiple followup using mails and app. Kindly send my money to my bank account. I will lodge a complaint in cyber crime and court as well if I am not getting my money back. Also I am going lodge complaint with west Bengal Chief Minister cell.
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Oct 30, 2021
              RummyCircle.com Customer Care's response               Dear Player,

              Greetings from RummyCircle.

              We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

              Regards,
              Team RummyCircle.
              Oct 30, 2021
              Updated by Lax1234               My account was closed. My email id is laxmi.[protected]@gmail.com but I forgot my username please reopen my account as soon as possible.
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                Y
                Yesu adian
                from Ramanathapuram, Tamil Nadu
                Oct 21, 2021
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                Address: Ramanathapuram, Tamil Nadu

                Kyc not verification
                RummyCircle.com customer support has been notified about the posted complaint.
                View replies
                Please help
                Reply
                Dear Player,

                Kindly share your username and registered email address so that we can assist you further.

                Regards,
                Team RummyCircle.
                Reply
                Yesu adian's [Complaint's author] reply, Oct 21, 2021
                Username:Yesu12@
                Email id: [email protected]
                Yesu adian's [Complaint's author] reply, Oct 23, 2021
                Sir please help
                Please response 🙏🙏🙏
                Reply
                RummyCircle.com Customer Care's response, Nov 1, 2021
                Verified Support
                Dear Player,

                Greetings from RummyCircle.

                We are glad to inform you that your account 'Yesu12@' is now KYC verified. Please log out and login to view the changes, and do not upload any more documents for the same.

                Regards,
                Team RummyCircle.
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                  D
                  Dilesh465
                  from URAN, Maharashtra
                  Oct 20, 2021
                  Resolved
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                  Resolved

                  Address: PIRKON,URAN, RAIGAD, NAVI MUMBAI,MAHARASHTRA 410206.

                  Dear rummycircle,

                  I have added 10, 000 to rummy circle play game app. Amount debited from my Abhyudaya Co-operative Bank Ltd. but not credited amount in rummy circle playgame app.
                  I have enquired & registered complaint in Abhyudaya Co-operative Bank customer care & they told to ask rummy circle customer care.

                  But whenever I make call to rummy circle its not getting connected.
                  Please don't cheat me, kindly return my amount.

                  My rummy circle id: dilesh465
                  Date of transaction : 06/10/2021
                  Treasnsaction ID : T2110002210300000294485
                  also pls find below screenshot of transaction ID
                  Dec 4, 2021
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 01, 2021
                  RummyCircle.com Customer Care's response                   Dear Player,

                  Greetings from RummyCircle.

                  We are unable to find any account details with the username dilesh465. Please help us with a registered email address or mobile number to check and assist.

                  Regards,
                  Team RummyCircle.
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                    R
                    Roshantribhuvan
                    Oct 18, 2021
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                    I don't got my withdrawl money in my account it's been 28 days so I want my money as soon as possible.
                    RummyCircle.com customer support has been notified about the posted complaint.
                    View replies
                    Dear Player,

                    Greetings from RummyCircle.

                    Please share your username and registered email address so that we can assist you further.

                    Regards,
                    Team RummyCircle.
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                      A
                      Akkz
                      Oct 18, 2021
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                      My account was blocked.. i can't play in it
                      RummyCircle.com customer support has been notified about the posted complaint.
                      View replies
                      Please unblock my account
                      Reply
                      Dear Player,

                      Greetings from RummyCircle.

                      Please share your username and registered email address so that we can assist you further.

                      Regards,
                      Team RummyCircle.
                      Reply
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                        A
                        ace3966774
                        Oct 15, 2021
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                        Address: Rummycircle

                        [protected]@gmail.com ace3966774
                        RummyCircle.com customer support has been notified about the posted complaint.
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                          A
                          ace3966774
                          Oct 15, 2021
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                          Sir please my account is open
                          RummyCircle.com customer support has been notified about the posted complaint.
                          View replies
                          Please sir my account is open
                          Reply
                          Dear Player,

                          Greetings from RummyCircle.

                          Our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle. Hence, we have closed and transferred the available balance to . Request you to login and continue playing with account . For more information about your account status, kindly send an email at [protected]@rummycircle.com.

                          Regards,
                          Team RummyCircle.
                          Reply
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                            A
                            Aasheesh Bagri
                            from Delhi, Delhi
                            Oct 15, 2021
                            Resolved
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                            Resolved

                            Dear Team,

                            I am continuously receiving otp and I am not using your website, something fishy
                            Dec 3, 2021
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Oct 15, 2021
                            Updated by Aasheesh Bagri                             stope bothering me
                            Verified Support
                            Nov 01, 2021
                            RummyCircle.com Customer Care's response                             Dear Player,

                            Greetings from RummyCircle.

                            Please share your mobile number so that we can assist you further.

                            Regards,
                            Team RummyCircle.
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                              A
                              ace3966774
                              Oct 15, 2021
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                              Look open
                              RummyCircle.com customer support has been notified about the posted complaint.
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                                A
                                ace3966774
                                Oct 15, 2021
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                                My account is temporarily locked please open
                                RummyCircle.com customer support has been notified about the posted complaint.
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                                  A
                                  ace3966774
                                  Oct 14, 2021
                                  Resolved
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                                  Resolved

                                  Rummyi circle account temporarily locked please open
                                  Oct 15, 2021
                                  Complaint marked as Resolved 
                                  Look open
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Player,

                                  Kindly share your username and registered email address so that we can assist you further.

                                  Regards,
                                  Team RummyCircle.
                                  Reply
                                  Open my kyc
                                  Reply
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                                    N
                                    Nikkuraja
                                    Oct 13, 2021
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                                    My user id-rjp.radha

                                    Mail id-rjp.[protected]@gmail.com is blocked. Plz activate my account or refund my money
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    View replies
                                    My account blocked
                                    Reply
                                    Dear Player,

                                    Greetings from RummyCircle.

                                    As per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities that are against our company's policy. Hence, this account has also been closed. For more information about your account, kindly send an email at [protected]@rummycircle.com from your registered email ID.

                                    Regards,
                                    Team RummyCircle.
                                    Reply
                                    Dear Player,

                                    Greetings from RummyCircle.

                                    As per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities that are against our company's policy. Hence, this account has also been closed. For more information about your account, kindly send an email at [protected]@rummycircle.com from your registered email ID.

                                    Regards,
                                    Team RummyCircle.
                                    Reply
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                                      L
                                      Laxmisha Devadiga
                                      from Delhi, Delhi
                                      Oct 12, 2021
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                                      Address: Bhatkal

                                      My user name :laxmishadeva
                                      I have complainted many times no reply from the company
                                      .plzz refund my amount as soon as possible
                                      RummyCircle.com customer support has been notified about the posted complaint.
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                                        L
                                        Laxmishadeva
                                        Oct 10, 2021
                                        Resolved
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                                        Resolved

                                        Address: Karnataka
                                        Website: Rummy circle.com

                                        Dear sir
                                        User name: laxmishadeva
                                        I have added 20000 amount to play the game and I have played for the 20mins and after that I got some work and left the game table and after finished my work I am going to play the game but after that it's showing that cash games are banned in karnataka so that I am unable to withdraw the money from rummy circle account because I have not played yet to get withdrawal limit but currently its banned in karnataka and unable withdrawal my money please kindly do the needful
                                        Dec 15, 2021
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 01, 2021
                                        RummyCircle.com Customer Care's response                                         Dear Player,

                                        Greetings from RummyCircle.

                                        We have already initiated a card refund of Rs.18880 from our end on October 12, 2021. Please check your card/account statement for the same.

                                        Regards,
                                        Team RummyCircle.
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