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RummyCircle.com Complaints & Reviews

www.rummycircle.com
3.3
Updated: Mar 19, 2026
Complaints 2516
Resolved
1583
Unresolved
933
Good! RummyCircle.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that RummyCircle.com step up their efforts to fully resolve all complaints 👍
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RummyCircle.com reviews & complaints page 52

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B
Bhargav2588
Nov 7, 2021
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My account withdrawal was blocked by rummy circle.
RummyCircle.com customer support has been notified about the posted complaint.
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Dear Player,

Greetings from RummyCircle.

Please share your username and registered email address so that we can assist you further.

Regards,
Team RummyCircle.
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    S
    Shihas07
    from Kollam, Kerala
    Nov 7, 2021
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    Hey, my rummy account has been blocked.i cant do cash games or withdraw the amount I've already deposited in to the game.ive logged into my account from my friends phone few times because my phone got complained, I've tried to withdraw the amount from my account but its shows blocked

    Kindly unblock my account,

    Username:mark11677374
    RummyCircle.com customer support has been notified about the posted complaint.
    View replies
    Dear Player,

    Greetings from RummyCircle.

    We have observed irregularities in your account and suspect a violation of our Terms of Service. We have accordingly suspended your account.

    Regards,
    Team RummyCircle.
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      S
      Som Thakur
      Nov 6, 2021
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      Address: Tehsil and District kullu Himachal Pradesh. Kullu

      My rummycircle account has been closed. Kindly reopen .aunthication detail I submitted in same account detail previously.
      RummyCircle.com customer support has been notified about the posted complaint.
      View replies
      Dear Player,

      Greetings from RummyCircle.

      Please share your username and registered email address so that we can assist you further.

      Regards,
      Team RummyCircle.
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        D
        Deee Swwwaaag
        Nov 4, 2021
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        I do not understand how these Rummy companies get our numbers without us providing it. This garbage excuse of a company is sending offers to my number and I don't have an option to unsubscribe or whatever. So I'm asking for two things, and I do NOT want a bot to reply:

        1) How can i take my number off your sms list?
        2) Explanation as to how our numbers get to you without us providing it.
        RummyCircle.com customer support has been notified about the posted complaint.
        View replies
        Dear Player,

        Greetings from RummyCircle.

        Please share with us your mobile number so that we can assist you further.

        Regards,
        Team RummyCircle.
        Reply
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          S
          Shivam Dange
          Nov 1, 2021
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          I have never visited rummy circle nor signed up.
          Still they are continuously spamming me with messages and calls.
          I want all this spam to end else I will lodge the complaint against company because this is my work number and I am irriteted with this spam.

          Mo no - [protected]
          RummyCircle.com customer support has been notified about the posted complaint.
          View replies
          Hi Player,

          Greeting from RummyCircle.

          Kindly share your mobile number so that we can assist you further.

          Regards,
          Team RummyCircle.
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            S
            solokarthick
            Oct 29, 2021
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            Website: rummycircle.com

            My rummy account (profile name : solokarthick) has been closed for security reasons. Please explain why and also amount of rs49.89 has been deducted as fair play violation. Please explain why as I have been playing fairly since the first day of my membership in rummy circle. Please reopen my account and explain about the issue in detail asap.
            RummyCircle.com customer support has been notified about the posted complaint.
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              B
              Bala1705
              from Pudukkottai, Tamil Nadu
              Oct 28, 2021
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              Hello sir,
              user name:bala7998

              Sir, i have 1400 rs in my account and it has been blocked since06.10.2020 to till date and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem
              RummyCircle.com customer support has been notified about the posted complaint.
              View replies
              Dear Player,

              Greetings from RummyCircle.

              We confirm that we have closed your RummyCircle account (Login ID ). Please note that you still have a balance of Rs and that we shall credit back this to your account in the next 5 to 7 working days.

              Regards,
              Team RummyCircle.
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                L
                Lax1234
                from Basirhat, West Bengal
                Oct 23, 2021
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                My account was blocked recently with rs 3000 and no response from fairplay team even after multiple followup using mails and app. Kindly send my money to my bank account. I will lodge a complaint in cyber crime and court as well if I am not getting my money back. Also I am going lodge complaint with west Bengal Chief Minister cell.
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Oct 30, 2021
                RummyCircle.com Customer Care's response                 Dear Player,

                Greetings from RummyCircle.

                We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                Regards,
                Team RummyCircle.
                Oct 30, 2021
                Updated by Lax1234                 My account was closed. My email id is laxmi.[protected]@gmail.com but I forgot my username please reopen my account as soon as possible.
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                  Y
                  Yesu adian
                  from Ramanathapuram, Tamil Nadu
                  Oct 21, 2021
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                  Address: Ramanathapuram, Tamil Nadu

                  Kyc not verification
                  RummyCircle.com customer support has been notified about the posted complaint.
                  View replies
                  Please help
                  Reply
                  Dear Player,

                  Kindly share your username and registered email address so that we can assist you further.

                  Regards,
                  Team RummyCircle.
                  Reply
                  Yesu adian's [Complaint's author] reply, Oct 21, 2021
                  Username:Yesu12@
                  Email id: [email protected]
                  Yesu adian's [Complaint's author] reply, Oct 23, 2021
                  Sir please help
                  Please response 🙏🙏🙏
                  Reply
                  RummyCircle.com Customer Care's response, Nov 1, 2021
                  Verified Support
                  Dear Player,

                  Greetings from RummyCircle.

                  We are glad to inform you that your account 'Yesu12@' is now KYC verified. Please log out and login to view the changes, and do not upload any more documents for the same.

                  Regards,
                  Team RummyCircle.
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                    D
                    Dilesh465
                    from URAN, Maharashtra
                    Oct 20, 2021
                    Resolved
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                    Resolved

                    Address: PIRKON,URAN, RAIGAD, NAVI MUMBAI,MAHARASHTRA 410206.

                    Dear rummycircle,

                    I have added 10, 000 to rummy circle play game app. Amount debited from my Abhyudaya Co-operative Bank Ltd. but not credited amount in rummy circle playgame app.
                    I have enquired & registered complaint in Abhyudaya Co-operative Bank customer care & they told to ask rummy circle customer care.

                    But whenever I make call to rummy circle its not getting connected.
                    Please don't cheat me, kindly return my amount.

                    My rummy circle id: dilesh465
                    Date of transaction : 06/10/2021
                    Treasnsaction ID : T2110002210300000294485
                    also pls find below screenshot of transaction ID
                    Dec 4, 2021
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 01, 2021
                    RummyCircle.com Customer Care's response                     Dear Player,

                    Greetings from RummyCircle.

                    We are unable to find any account details with the username dilesh465. Please help us with a registered email address or mobile number to check and assist.

                    Regards,
                    Team RummyCircle.
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                      R
                      Roshantribhuvan
                      Oct 18, 2021
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                      I don't got my withdrawl money in my account it's been 28 days so I want my money as soon as possible.
                      RummyCircle.com customer support has been notified about the posted complaint.
                      View replies
                      Dear Player,

                      Greetings from RummyCircle.

                      Please share your username and registered email address so that we can assist you further.

                      Regards,
                      Team RummyCircle.
                      Reply
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                        A
                        Akkz
                        Oct 18, 2021
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                        My account was blocked.. i can't play in it
                        RummyCircle.com customer support has been notified about the posted complaint.
                        View replies
                        Please unblock my account
                        Reply
                        Dear Player,

                        Greetings from RummyCircle.

                        Please share your username and registered email address so that we can assist you further.

                        Regards,
                        Team RummyCircle.
                        Reply
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                          A
                          ace3966774
                          Oct 15, 2021
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                          Address: Rummycircle

                          [protected]@gmail.com ace3966774
                          RummyCircle.com customer support has been notified about the posted complaint.
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                            A
                            ace3966774
                            Oct 15, 2021
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                            Sir please my account is open
                            RummyCircle.com customer support has been notified about the posted complaint.
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                            Please sir my account is open
                            Reply
                            Dear Player,

                            Greetings from RummyCircle.

                            Our system has detected that you have multiple real cash accounts on our platform. As per the terms of service, a player cannot have more than one account with RummyCircle. Hence, we have closed and transferred the available balance to . Request you to login and continue playing with account . For more information about your account status, kindly send an email at [protected]@rummycircle.com.

                            Regards,
                            Team RummyCircle.
                            Reply
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                              A
                              Aasheesh Bagri
                              from Delhi, Delhi
                              Oct 15, 2021
                              Resolved
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                              Resolved

                              Dear Team,

                              I am continuously receiving otp and I am not using your website, something fishy
                              Dec 3, 2021
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Oct 15, 2021
                              Updated by Aasheesh Bagri                               stope bothering me
                              Verified Support
                              Nov 01, 2021
                              RummyCircle.com Customer Care's response                               Dear Player,

                              Greetings from RummyCircle.

                              Please share your mobile number so that we can assist you further.

                              Regards,
                              Team RummyCircle.
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                                A
                                ace3966774
                                Oct 15, 2021
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                                Look open
                                RummyCircle.com customer support has been notified about the posted complaint.
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                                  A
                                  ace3966774
                                  Oct 15, 2021
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                                  My account is temporarily locked please open
                                  RummyCircle.com customer support has been notified about the posted complaint.
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                                    A
                                    ace3966774
                                    Oct 14, 2021
                                    Resolved
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                                    Resolved

                                    Rummyi circle account temporarily locked please open
                                    Oct 15, 2021
                                    Complaint marked as Resolved 
                                    Look open
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Player,

                                    Kindly share your username and registered email address so that we can assist you further.

                                    Regards,
                                    Team RummyCircle.
                                    Reply
                                    Open my kyc
                                    Reply
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                                      N
                                      Nikkuraja
                                      Oct 13, 2021
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                                      My user id-rjp.radha

                                      Mail id-rjp.[protected]@gmail.com is blocked. Plz activate my account or refund my money
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      View replies
                                      My account blocked
                                      Reply
                                      Dear Player,

                                      Greetings from RummyCircle.

                                      As per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities that are against our company's policy. Hence, this account has also been closed. For more information about your account, kindly send an email at [protected]@rummycircle.com from your registered email ID.

                                      Regards,
                                      Team RummyCircle.
                                      Reply
                                      Dear Player,

                                      Greetings from RummyCircle.

                                      As per the investigation of your account, it was found that your ID is linked with multiple accounts which have already been closed on our portal due to activities that are against our company's policy. Hence, this account has also been closed. For more information about your account, kindly send an email at [protected]@rummycircle.com from your registered email ID.

                                      Regards,
                                      Team RummyCircle.
                                      Reply
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                                        L
                                        Laxmisha Devadiga
                                        from Delhi, Delhi
                                        Oct 12, 2021
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                                        Address: Bhatkal

                                        My user name :laxmishadeva
                                        I have complainted many times no reply from the company
                                        .plzz refund my amount as soon as possible
                                        RummyCircle.com customer support has been notified about the posted complaint.
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