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Updated: Sep 27, 2025
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RummyCircle.com reviews & complaints page 56

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S
spadsaraa
Aug 24, 2021
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Address: Tamilnadu

Hi rummy circle
My user id:ktr19862000
I have placed withdraw request two weeks back.my withrdraw request has been rejected and my account is temporarily locked for unknown reasons.i can't place further withdraw request.pls resolve my issues.
RummyCircle.com customer support has been notified about the posted complaint.
View replies
Rummy circle don't even care to respond.fcking cheaters
Reply
Dear Player,

Greetings from RummyCircle.

The provided User id: ktr19862000 is invalid. Kindly help us with the valid user id or mobile number or email address for further check. We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

Regards,
Team RummyCircle
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    R
    Rathinavelpandiyan
    Aug 21, 2021
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    Rummy circle not open twenty-five times requested open you not any response so please help all email expire so only use [protected]@gmail.com only
    RummyCircle.com customer support has been notified about the posted complaint.
    Aug 27, 2021
    Updated by Rathinavelpandiyan     [protected]@gmail.com only new email used previous email id password not remember email expire please help this email play Rummycircle
    View replies
    Dear Player,

    Greetings from RummyCircle.

    We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

    Regards,
    Team RummyCircle.
    Reply
    Not open rummy circle because lot of account open rummy circle my mistake iam requested 20 times there after next time not happen please help me for new account new email id this last time previous email account blocked this new account open play for Rummycircle rummy circle team the problem solve say there 15 days not solve the message click solve iam click not solve previous email id again request you help
    Reply
    Rathinavelpandiyan's [Complaint's author] reply, Aug 27, 2021
    Previous user name not remember previous email closed so please help [email protected] new email
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      G
      Gudumbijay
      Aug 20, 2021
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      Address: Bhagwan Tola ,amdabad, katihar

      User id gudumbijay
      Email [protected]@gmail.com
      6 aug I placed a withdraw request of rs 31109 but rummy circle reverse my money to rummy circle account..after that I cannot do play cash game or any transaction ...please solve my problem asap
      RummyCircle.com customer support has been notified about the posted complaint.
      View replies
      As this happen I tried my best to know what happen to my account but everytime they give one reply
      Hi Alo please note that your account is under investigation. We will notify you once the investigation is done. For more information about your account status kindly send an email at [protected]@rummycircle.com. Regards, Team RummyCircle.
      Reply
      Dear Player,

      Greetings from RummyCircle.

      Please note that your account is under investigation. We will notify you once the investigation is done. For more information about your account status, kindly send an email at [protected]@rummycircle.com

      Regards,
      Team RummyCircle.
      Reply
      Ha ha ha
      Reply
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        D
        Desai12
        Aug 18, 2021
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        Hi please delet my number from this account somebody add my number
        My number is [protected]
        Pls do the need full
        RummyCircle.com customer support has been notified about the posted complaint.
        View replies
        Dear Player,

        Greetings from RummyCircle.

        We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

        Regards,
        Team RummyCircle.
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          S
          selvakumarvishnu
          Aug 17, 2021
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          Address: 9, Lingam Nagar Teachers Colony Villupuram

          Account error
          RummyCircle.com customer support has been notified about the posted complaint.
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          Dear Player,

          Greetings from RummyCircle.

          We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

          Regards,
          Team RummyCircle.
          Reply
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            R
            Rami160
            Aug 16, 2021
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            Without my knowledge Rs.5, 000 is debited from my bank account on 15th August 11.21pm
            RummyCircle.com customer support has been notified about the posted complaint.
            View replies
            Dear Player,

            Greetings from RummyCircle.

            We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

            Regards,
            Team RummyCircle.
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              S
              sannubhai78
              from Tadepallegudem, Andhra Pradesh
              Aug 16, 2021
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              My game is bloked.
              RummyCircle.com customer support has been notified about the posted complaint.
              View replies
              Dear Player,

              Greetings from RummyCircle.

              We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

              Regards,
              Team RummyCircle.
              Reply
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                R
                Rami160
                Aug 16, 2021
                Resolved
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                Resolved

                Sir
                I deposited 5000 rs into rummycircle account on 12th of this month. The amont debited from bank account on 15th but not credited into rummycircle account.Please resolve this problem and make sure that the rummycircle site is not bogus.
                User id. - rami160
                Thanks
                Sep 17, 2021
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Aug 17, 2021
                RummyCircle.com Customer Care's response                 Dear Player,

                Greetings from RummyCircle.

                We see that you had initiated only once an amount of Rs.5000/- and the amount was added in the account on 12th August at 09:05:55.0 and you have used the amount for accessing games in the account.

                Below is the attachment of the same.

                Regards,
                Team RummyCircle.

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                  R
                  Rami160
                  Aug 16, 2021
                  Resolved
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                  Resolved

                  Sir
                  I deposited 5000 rs into rummycircle account on 12th of this month. But it is processed and debited from my bank account on 15th August The amont debited from bank account but not credited into rummycircle account. Please resolve this problem and make sure that the rummycircle site is not bogus one.
                  User id - rami160
                  Thanks
                  Sep 23, 2021
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 17, 2021
                  RummyCircle.com Customer Care's response                   Dear Player,

                  Greetings from RummyCircle.

                  We see that you had initiated only once an amount of Rs.5000/- and the amount was added in the account on 12th August at 09:05:55.0 and you have used the amount for accessing games in the account.

                  Below is the attachment of the same.

                  Regards,
                  Team RummyCircle.

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                    M
                    mahesh warun
                    Aug 14, 2021
                    Resolved
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                    Resolved

                    Website: Rummycircle.com

                    I am a player in rummycircle.com My user ID "maheshra3904", my account is locked, I requested you to activate them my account so many times no response from [protected]@rummycircle.com . Plz activate my account. Help me sir
                    Sep 17, 2021
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 16, 2021
                    RummyCircle.com Customer Care's response                     Dear Player,

                    Greetings from RummyCircle.

                    Kindly note that we have closed your account permanently. For more information about your account, kindly send an email at [protected]@rummycircle.com from your registered email ID.

                    Regards, Team RummyCircle.
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                      N
                      Nitinpai32
                      Aug 13, 2021
                      Resolved
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                      Resolved

                      Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.

                      Hello,
                      My withdrawn request has been denied from you side.
                      i don't know when we lose the amount then there is no issue to add the amount in account but when we try to withdraw the winning amount you people reject it.

                      and you blocked my account without any Reason.

                      if you see any suspicious activity from my side show me the proofs in court.

                      I have all the proof and screenshot of my account.

                      if you not ready to Process my withdrawal request i will highlight this issue in consumer court / else take legal action.

                      I request to all cosumers who are playing online rummycircle please do not play .
                      use other apps rather than rummycircle.
                      before also i have complaint against rummycircle but consumer court also not taken legal action against them.

                      My Username is : narayan02003

                      Regards,
                      Narayan Padale
                      Contact No-[protected]
                      Aug 16, 2021
                      Complaint marked as Resolved 
                      the problem has been resolved . Rummycircle email me and resolved my problem my account is now activated and my withdrawn amount is credited to my account.
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Aug 13, 2021
                      Updated by Nitinpai32                       Got email from rummy circle and they are Asking for bank passbook photo for bank details verification and same provided but getting robotic reply for every email.
                      still not activated my account and no proper response. like this they are not ready to activate your account so you cant withdrawn your winnihttps://www.consumercomplaints.in/rummycircle-com-account-blocked-and-withdrawn-request-rejected-c2957370#ng amount .
                      Really shame for only 3000 Rs. you are cheating like this.
                      Verified Support
                      Aug 13, 2021
                      RummyCircle.com Customer Care's response                       Dear Player,

                      Greetings from RummyCircle.

                      We request you to kindly provide a copy of the bank passbook on this email for verification. Please note that the bank account number and the account name should match that registered with RummyCircle. Kindly share the bank passbook from your registered email ID at [protected]@rummycircle.com

                      Regards,
                      Team RummyCircle.
                      View replies
                      My amount is debited from my bank account but it is not credited to my Rummy circle account
                      Reply
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                      13 found this helpful
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                        K
                        krishna shivramji
                        from Delhi, Delhi
                        Aug 11, 2021
                        Resolved
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                        Resolved

                        Address: Pune

                        Hey, my account has been locked suddenly without any reason, I have tried logging firstly it didn't worked out, later on application showed you can't play cash games popup. Can you help me with this so that I can continue using ur application.
                        My mob is [protected]
                        Sep 11, 2021
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 11, 2021
                        RummyCircle.com Customer Care's response                         Dear Player,

                        Greetings from RummyCircle.

                        We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                        Regards,
                        Team RummyCircle.
                        View replies
                        My user id-[protected]
                        My email [protected]@gmail.com
                        Reply
                        Hey, my account has been locked suddenly without any reason,
                        sandeep.[protected]@gmail.com
                        please give replay & reopen my account
                        Reply
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                        4 found this helpful
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                          Adithya2305
                          Aug 10, 2021
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                          Hey, my account has been locked suddenly without any reason, I have tried logging firstly it didn't worked out, later on application showed you can't play cash games popup. Can you help me with this so that I can continue using ur application.

                          Username:- Adithya2305

                          Thank you
                          RummyCircle.com customer support has been notified about the posted complaint.
                          View replies
                          Dear Player,

                          Greetings from RummyCircle.

                          Please upload anyone of the following: Aadhaar Card, Driver's License, Voter ID or Passport copy that must have your photo on it, Kindly upload both sides of the document, you just need to click on My Account and upload a document.

                          Regards,
                          Team RummyCircle.
                          Reply
                          Adithya2305's [Complaint's author] reply, Aug 12, 2021
                          I have already attached my document and its under review from 3 weeks, I don't no what i could, the customer support team is also not responding properly, its very bad experience
                          I have already attached my document and its under review from 3 weeks, I don't no what i could, the customer support team is also not responding properly, its very bad experience
                          Reply
                          Dear Player,

                          Greetings from RummyCircle.

                          We have validated your account. For any concerns, we request you to kindly send us an email on [protected]@rummycircle.com .

                          Regards, Team RummyCircle.
                          Reply
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                            C
                            chandan shit
                            Aug 9, 2021
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                            My own account was close.

                            kindly reopen my account.
                            RummyCircle.com customer support has been notified about the posted complaint.
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                              C
                              chandan shit
                              Aug 9, 2021
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                              My rummycircle account name is 'CS1993'. this account was close .
                              now I want to reopen, but they do not open my accont.
                              please help me soon to opem my account.
                              RummyCircle.com customer support has been notified about the posted complaint.
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                                R
                                Ravi Bhukya
                                Aug 5, 2021
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                                Amount debited from my account to my rummy culture account but not credit to my rummy culture account
                                RummyCircle.com customer support has been notified about the posted complaint.
                                View replies
                                Dear Player,

                                Greetings from RummyCircle.

                                We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                Regards,
                                Team RummyCircle.
                                Reply
                                Dear Player,

                                Greetings from RummyCircle.

                                We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                Regards,
                                Team RummyCircle.
                                Reply
                                Dear Player,

                                Greetings from RummyCircle.

                                We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                Regards,
                                Team RummyCircle.
                                Reply
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                                  R
                                  Ravi Bhukya
                                  Aug 5, 2021
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                                  Amount is debited but not credited my rummy culture account
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Player,

                                  Greetings from RummyCircle.

                                  We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                  Regards,
                                  Team RummyCircle.
                                  Reply
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                                    B
                                    bhush1986
                                    Aug 3, 2021
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                                    Address: 203 C-wing Amruth Manthan SRA Bldg, Shanti Nagar Vakola Pipeline Near Centaur House Santacruz East

                                    I had deposited 400 rs in mycircle, in which you have option to play rummycircle.com, I played for many months with this amount of rs 400, since I started withdrawing amount from this application, I started losing all games. Cheater online application. Fraud,
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Player,

                                    Greetings from RummyCircle.

                                    We request you please write to us at [protected]@rummycircle.com along with your username and email address so that our team can help you with this.

                                    Regards,
                                    Team RummyCircle.
                                    Reply
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                                      A
                                      Ajjubha
                                      Aug 2, 2021
                                      Resolved
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                                      Resolved

                                      I can't login my account

                                      Address: At datrana

                                      My account is closed kindly open my account...
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                                      K
                                      Kailash75
                                      Aug 1, 2021
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                                      My rummy circle account id is kailash1552 which has been blocked due to referred account violated the terms and conditions. This is not proper reason to block my rummy account due to mistake of someone else.
                                      Kindly unblock my rummy account or send my money in my bank account.
                                      Thanks
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 02, 2021
                                      RummyCircle.com Customer Care's response                                       Dear Player,

                                      Greetings from RummyCircle.

                                      Our system detected that your referred accounts have violated Bring a Friend terms of service of RummyCircle. Hence, as a security measure, we have suspended your account. Request you to ask your referred accounts to upload their Aadhaar cards from their respective account. Once they are verified, your account will be activated.

                                      Regards,
                                      Team RummyCircle.
                                      Aug 19, 2021
                                      Updated by Kailash75                                       Rummy circle only makes fool players. It doesn't unblock rummy circle account especially accounts that have money in their wallet. After giving proper reason to unblock my account, I mailed many times but they always gives copy paste reply. They don't solve problems
                                      Aug 19, 2021
                                      Updated by Kailash75                                       Problem not resolved, only got useless reply
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