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Safexpress Complaints & Reviews

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Last updated Apr 25, 2024
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Safexpress reviews & complaints page 8

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S
Sruti R
Jul 31, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unavailability of website and helpline

It has been 4 days and the website and helpline is not working. I have packed everything but pickup not done yet. Since website is not working i am not able to request for a pick up. I have a deadline to vacate campus by tomorrow. Kindly look into the matter....
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Somya Sriv
from Pune, Maharashtra
Jul 31, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have been trying to contact Safex from past 1.5 months but their response is truly worst.. My 24 thousand parcel is not delivere

I have been trying to contact Safex from past 1.5 months but their response is truly worst.. My 24 thousand parcel is not delivered and the courier company is just saying that the product is delivered.. As a proof they are presenting the courier slip with wrong signature on it which is not even my signature. If this happens that slip with wrong signature is accepted as delivery proof then any time this Safex courier company can do these kind...
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Aman Hasan
Jul 21, 2022
Sep 7, 2022
This thread was updated on Sep 7, 2022
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Package still at location for 2 weeks: waybill 107389792

Address:Guntur

Waybill:[protected]

I have dropped my motorcycle at Leh, Ladakh on July 9th to be delivered to me. But my bike is still at Leh branch office for the last 2 weeks. I have called the customer support 3 times this week all they do is disconnect my call. I have faced a bad customer support from SafeExpress team all the 3 times, once they just didn't even speak on the call.

I just want my bike to be delivered to me...
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Rojan Ravi
Jul 21, 2022
Jul 22, 2022
This thread was updated on Jul 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product damaged during transport and gross negligence in transport.

Address:Safexpress, Gayeshpur, Kalyani, West Bengal, Ph:
Website:[email protected]

Complaint Against- Safexpress Kalyani branch, Gayeshpur.
Hi, Myself Dr. Rojan Ravi
I had to transport my bike and other personal belongings from Kalyani, West Bengal to Trivandrum, Kerala as a part of my Job.
Myself, Dr. Rojan Ravi, my products got damaged. I informed the authority on the same day, but no response came.
Date of transport from kalyani[protected]
Date of Delivery in Trivandrum[protected]br...
+4 photos
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rsuka
from Mumbai, Maharashtra
Jul 20, 2022
Aug 25, 2022
This thread was updated on Aug 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3 Cartons all broken and items spilling and missing - Way Bill No.102319014o.

Address:Delhi and chennai

WayBill No.[protected] shipment made from chennai to Mumbai and boxes packed by courier from house and delivered at another residence, all 3 cartons broken with items spilling all over - mementos and all items messed up in boxes with further cursory glance -4 mementos missing. The courier did not even bother to take in complaint or wait to hear the complaint . There is loss of money and further more importantly mental anguish as the items...
+3 photos
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Dr.Bharat Gurnani MBBS,DNB,FCRS,FICO UK, MRCS Ed, MNAMS
Jul 20, 2022
Jul 22, 2022
This thread was updated on Jul 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier first delivered at wrong place, still not received cargos and and later demanding extra money

Respected team,
This is to inform you that your team made a mistake for delivering our 27 courier boxes to Amritsar. They delivered the boxes at Ajmer and on raising the complaint the material was sent to Amritsar and your team is demanding 28000 rs more. I have already paid 32000 for delivery. This delay is now for more than 20 days. If proper actio is not taken, we will have to go to SP police Amritsar and consumer court and your...
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T
Tuhin Sinharoy
Jul 20, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Safex courier is not ready to deliver at my place

I bought a cycle from Hero Lectro and they courier the cycle by Safexpress, First of all the parcel was supposed to be delivered on 16th July 2022 Saturday, but got delayed, on 19th July 2022 Wednesday I got a call from courier partner saying it cannot deliver it to my place as there is only one order. So I have two choices either I have to collect it from a location which is 4 to 5km away from my home(It is not a small parcel it is a bicycle)...
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A
Allure
Jul 19, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing Bora

We are the firm Allure enterprises and we have sent our material to our client Physicswallah Sikar branch via safexpress.

This complaint is regarding Billty no.[protected].
We have dispatched the material to Sikar on 27 May, 2022 having two Bora of bag of our client named as physicswallah.

Out of two Bora one was ok and the other one was not delivered. Kindly process the refund for the same or let me know...
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I have lodged my complaint vide 00138075 on 14 June and 25 June this year respectively. In the complaint status it is written as complaint resolved by your company. It's a total negligence by your part, my complaint is still pending and not resolved. I have not received any refund or claim against my damaged items.

This part of yours completely reflecting that you totally lie to your costumers. How can you write that complaint...
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saatvik2
Jul 14, 2022
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Latest on complaint no 00138075

I have lodged my complaint vide 00138075 on 25 June 2022. It's almost more than 15 days but no response till now about the status of my complaint. Kindly expedite and give me a feedback on my complaint status. I have submitted photos, videos as proof of breakage items I have received moreover mail you complaint in written on A4 size paper and mail you claimant form for breakage of my items. So expedite and mail me the status of my complaint....
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saatvik2
Jul 14, 2022
Jul 15, 2022
This thread was updated on Jul 15, 2022
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Status of complaint no 00138075

I have lodged a complaint vide no
00138075 on 25 June 2022. It's almost more than fifteen days but no response and feedback on my complaint. Kindly expedite and atleast give me a feedback on my complaint status.

Saatvik Sharma
[protected]@gmail.com...
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R
Ronak Dhar
Jul 12, 2022
Jul 13, 2022
This thread was updated on Jul 13, 2022
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Charges Extra Delivery Fees by Delivery Boy

Address:Agartala

Dear,
I wants to inform you that every month from our company many materials comes to Agartala, and Delivery charges are paid by our company, problem is when delivery boy delivers the Courier he always try to take extra money from our client as a carrying charge which he should not take as our company pays the courier charges even if courier goes to 1st- 2nd - 3rd Floor, for that also company pays extra amount, but still Delivery...
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Lal Krishnan
Jul 11, 2022
Jul 12, 2022
This thread was updated on Jul 12, 2022
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Way bill amount

I want to know the exact charge on this way bill No[protected]...
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Dear Sir/Madam,
This is to bring to your notice that a Consignment was booked from Shilong to Kolkata in My address Consignment no:[protected] of Rs. 2671/-
1st The Materials were dispatched on 4th from Shilong to Kolkata as To Pay Basis your Bill states charges as:-
1) Fright Charge :- Rs.1260/-
2) Value Surcharge :- 200/-
3) Surcharge:- 453/-
4) GST:- 408
5) Total:- 2671/-
They have...
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Y
Yuvrajakre
Jul 10, 2022
Aug 16, 2022
This thread was updated on Aug 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged trolley bag when package received

Waybill number[protected].
The trolley bag is damaged and in a very terrible state when received....
+2 photos
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akhilesh gulati
Jul 9, 2022
Jul 16, 2022
This thread was updated on Jul 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bike came with dents

I had taken the service from jabalpur safex to bring my bike to Bangalore. The bike has dents all over the fuel tank...
+1 photos
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T
TapanDalai2911
from Pune, Maharashtra
Jul 8, 2022
Jul 11, 2022
This thread was updated on Jul 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damage to vehicle during transit

Address:Chandigarh, Pune, Maharashtra

I shipped my bike from Safexpress Chandigarh on 2 June 2022 to Pune (Receipt No: [protected]). For better safety of my vehicle I didn't negotiated also paid packing charges Rs 1000/- too. Today I got my bike but my left indicator is broken and AUX light mount is damaged. Its been clearly seen that vehicle is not handled correctly either at the time of loading and unloading. Same thing I observed at Amritsar Safexpress, although there was a...
+4 photos
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N
newindiatractor
Jul 7, 2022
Jul 8, 2022
This thread was updated on Jul 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consignment delivery delay

Dear Sir/Mam,
Our two invoices whose docket no is[protected],[protected] both are emergency order which was billed at Nagpur pdc and it reached Kanpur on 05/07/2022 but those invoices are not delivered yet Our dealership distance is only 60 less and we are trying to contact but no answer...
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abhi4117
Jul 7, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
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Invoice not provided by the representative

Address:Safexpress Rudrapur

Representative did not provide me with the GST invoice of my household good that is being transported. He has been declining my calls past 3 days.. payment done .. invoice not received. Poor management and behavior...
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Iksha Pandey
from Patna, Bihar
Jul 4, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in delivery of my shipment

My shipment started from source location on Monday 27th June 2022 and was supposed to reach destination max by 2nd July 2022, today is 4th July, I still haven't received my shipment also not getting proper response from the customer care.
Please refund my amount for the delay and inconvenience caused....
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