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Safexpress Complaints & Reviews

3.6
Updated: Jan 4, 2026
Complaints 1087
Resolved
723
Unresolved
364
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Safexpress reviews & complaints page 21

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V
Vipul Dedhia
Jun 15, 2021
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Sir,
LR NO [protected] DT 31/05/21 one box booking of m/s Sri Shanti Suppliers HYD the said LR No delivery where you have given your delivery person had given delivery in Rajshree D F how you do that & when we rec'd that one box from Rajshree D F the box was open & there was shortage of one kg which cost Rs 220/- who will responsible for that so I kindly request you to take serious action & rply
Aug 6, 2021
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Apologies for the inconvenience caused, we are looking into the matter, kindly share your contact details so that we can assist you in a better way.
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    A
    Ajay7777
    Jun 12, 2021
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    Resolved

    Two laptop bag, One stapler, One executive dairy, One pillow found to be missing

    waybill no: 95060225
    Aug 6, 2021
    Complaint marked as Resolved 
    Safexpress customer support has been notified about the posted complaint.
    Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.
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      V
      Varad V Choudhari
      Jun 12, 2021
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      Address: Bhubaneswar

      I got receipt of final dispatch of my luggage on 18/04/2021, but still from last 2 months I did not get my luggage at my home town Aurangabad, Maharashtra. My
      Aug 6, 2021
      Complaint marked as Resolved 
      Safexpress customer support has been notified about the posted complaint.
      Apologies for the inconvenience caused, kindly share your contact details so that we can assist you further.
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        6
        667keshu
        Jun 12, 2021
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        I am waiting for my product from last 5-6 days. You are taking 24 hour to transit a single bill that’s why international market is grabbing our nation and indian company not because of your type of service provider no information about my product you don’t have a good logistics as well
        Aug 6, 2021
        Complaint marked as Resolved 
        Safexpress customer support has been notified about the posted complaint.
        Apologies for the inconvenience caused, kindly share your contact details and waybill number so that we can further escalate the concern.
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          R
          Ramditum
          Jun 11, 2021
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          I would say the most pathetic service i had ever encounter, after waiting for almost a month they delivered in a very bad shape, the boxes are torn apart, on the top of that they ask me to pick up the boxes at Imphal wherein i paid them charges from Delhi to Churachandpur including GST, after several conversations they came and delivered with broken boxes, and asking me to tip him(Ayub khan as per the number he used), OMG pathetic
          Safexpress customer support has been notified about the posted complaint.
          Verified Support
          Jun 19, 2021
          Safexpress Customer Care's response
          Apologies for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.
          Jun 19, 2021
          Updated by Ramditum
          way bill number: 95053603
          Phone: [protected]
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            S
            shobhakiran18
            Jun 11, 2021
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            My suitcase trolley was delivered damaged .I am trying to contact them but their customecare number is unreachable and their mail id doesnt work. my name is shobha kiran and the waybin number for my order is 92924179.
            Aug 6, 2021
            Complaint marked as Resolved 
            Safexpress customer support has been notified about the posted complaint.
            Apologies for the inconvenience caused, we are looking into the matter, kindly share your contact number so that we can assist you in a better way.
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              C
              Conqueror Academy
              Jun 10, 2021
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              Resolved

              Address: NASHIK

              There is shipment to the Nashik on Pin code 422002. Way bill No is 93547237. In shipment track its showing way bill not found please update as soon as possible.
              Aug 6, 2021
              Complaint marked as Resolved 
              Safexpress customer support has been notified about the posted complaint.
              Apologies for the inconvenience caused, we are looking into the matter. Kindly share your contact details so that we can assist you in a better way.
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                M
                Mosinmrsk
                Jun 9, 2021
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                Resolved

                I order material from kisan engineer, jind Haryana at 01/june/2021
                Shipping date 02/june/2021
                Arrived in aurangabad.
                But not delivered
                Way bill no[protected]
                To Address ohar gaon, jatwada road, aurangabad, aurangabad 431008
                MH
                Aug 6, 2021
                Complaint marked as Resolved 
                Safexpress customer support has been notified about the posted complaint.
                Apologies for the inconvenience, kindly share your contact details and waybill number so that we can assist you in a better way.
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                  A
                  Antara1 Dutta
                  Jun 9, 2021
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                  Resolved

                  Address: Safeexpress, SAFEXPRESS CENTRE OPP. BC ROY NURSHING HOME HOTEL ROAD, STAR COMPLEX, BHIRINGI MOD DURGAPUR - 713213 WEST BENGAL

                  I had booked 7 items for transfering from Mumbai to Durgapur. My waybill number is 89314673.

                  But I have received only 6 of my bags. Instead of my 7th bag, I have received one item of some other customer with waybill no 95889106
                  Jun 19, 2021
                  Complaint marked as Resolved 
                  Pellet resolved by employees
                  Safexpress customer support has been notified about the posted complaint.
                  Jun 19, 2021
                  Updated by Antara1 Dutta
                  Complaint resolved
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                    K
                    Kriviboons
                    Jun 8, 2021
                    Resolved
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                    Resolved

                    Hi
                    Booked parcel for patna for the first time from safe express Bulandshahar office. Product value was rs. 1000 on 20 kg. Builty made od 2800 rs and sent in night 11.30pm on whtsapp, since i was not on spot. When i saw i fould something safe extension 1500 rs. I ask official wht is this and why incurred on order.Official replied k bhaiya waha delivery nhi hoti to alag se safe extension use karte h. I said him bhaiya you should have told me that since delivery is to be done by extended source, these will be charges. Than i should have denied because who will pay 2800 for 1000 rs product. Bhaiya ye ro sabko.pata rehta h, no.i dont know i m new to this system, you should inform me . Now i requested pls stop parcel from despatch or inform noida office to stop that parcel. I ll collect from there .instead of helping, he said system mai chad gaya h ab kuch nhi ho sakta. Now tell me.system company chalati hai ya insan. I again request to.stop that parcel since it ia deapatch yesterday only.

                    Pod num
                    95186781
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Safexpress customer support has been notified about the posted complaint.
                    Apologies for the inconvenience, we are looking into the matter. Please allow some time.
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                      K
                      Kriviboons
                      Jun 8, 2021
                      Resolved
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                      I booked various parcel from safe express bulandshahar. I was new to safe express. The personal dealing in bulandshahar office didn't inform me about to pay or paid options. When extra charges above builty was asked from customer than i came to know wht is to pay . After complaining he is giving lame excuse that yaha se sab to pay h jata h. Wht rubbish. First to he sent builty in night 11.30. When I saw it I was shocked.
                      300 bill charge, fuel surcharge, gst and it become double of actual freight. Anyways these are regular . Second issue I faced was of safe extension kind of thing. Value of product 1000 rs. Builty charge 2800. When I enquire he said 1500 charge h. Maine kaha bhiya ap batao ge na ek baar ke delivery nhi h safe extension lagega aur 1500 charge lagega. After knowing and seeing builty sent at 11.30 in night, from morning I m in touch with that guy and ulta wo mujhe suna raha k bhiya sabko pata rehta h. How can this assumptions work. It was first time and I don't know. Its ur duty to inform before sending. Now I m telling to stop my parcel at noida I ll pick from there pls don't send forward. But he is so arrogant that he is not responding. System me chad gaya h kuch nhi ho sakta. Are system company chalati h ya insan. Kyu ni ho sakta. Pls stop cheating us pls stop my parcel, I ll not pay any amount for below pod num.
                      95186781 dated June 7, 2021.
                      Pls stop parcel I ll not pay any charges.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Safexpress customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 21, 2021
                      Safexpress Customer Care's response
                      We sincerely apologize for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.
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                        M
                        Malem Hawaibam
                        Jun 7, 2021
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                        Resolved

                        Address: Imphal west

                        Its been more than one month my parcel is not delivered yet, the parcel has taken up from Sushant lok III, near boom plaza Gurgaon 122011 and it will delivered to Moirangkhom Bokulmakhong Imphal West Manipur 795001.. When i track its written way bill no.is invalid how is that possible like that...
                        +1 videos
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Safexpress customer support has been notified about the posted complaint.
                        Jun 07, 2021
                        Updated by Malem Hawaibam
                        Please let me know as soon as possible where my parcel has reach
                        Verified Support
                        Jun 19, 2021
                        Safexpress Customer Care's response
                        Apologies for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.
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                          P
                          Pritam Banik
                          Jun 7, 2021
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                          Resolved

                          Address: Govt medical college Raigarh, chattisgarh

                          Pick up request has been done on 22nd march. Req no.[protected].
                          Till date no pick up has been done. I have contact multiple times with both tollfree number and local service provider but no result. Even local service provider is so uncooperative. It is very poor experience with safe express delivery system
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Safexpress customer support has been notified about the posted complaint.
                          Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.
                          Pritam Banik's [Complaint's author] reply, Jun 8, 2021
                          Ph no. 7005265388
                          Safexpress Customer Care's response, Jun 9, 2021
                          Verified Support
                          Thank you for sharing the details, we will get back to you soon.
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                            A
                            anandakoye
                            May 27, 2021
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                            Resolved

                            Address: cuttack

                            Consignment No[protected]
                            Booking at Meerut to Cuttack
                            Booking date-20. 05.21
                            Consignment reached Bhubaneswar at 24.05.21
                            But till This Consignment no to be Delivered.
                            Bhubaneswar to Cuttack Distance only 25km by road.
                            So, Sir, please Check the status and solve problems ASAP.
                            Note- this is not first time...
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Safexpress customer support has been notified about the posted complaint.
                            Apologies for the inconvenience caused, kindly share your contact number and waybill details again as they are not visible here so that we can assist you in a better way.
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                              R
                              Ram222222
                              May 26, 2021
                              Resolved
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                              Resolved

                              My order is in Sri ganganagar
                              But it should be delivered at 335804 surargarh but it is not out for delivery still now
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Safexpress customer support has been notified about the posted complaint.
                              Apologies for the inconvenience caused, kindly share the waybill number and contact details so that we can assist you in a better way.
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                                S
                                shelu dandotiya
                                May 25, 2021
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                                Resolved

                                Address: Qtr no P91/3 INS kattabomman south vijayanarayanam tirunelveli tamillnadu 627119

                                Dear sir my name is Shailendra Sharma my track number 86058020 booked on 7may 21 from Mumbai still i did not receive my order
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Safexpress customer support has been notified about the posted complaint.
                                Apologies for the inconvenience caused, kindly share your contact details so that we can assist you in a better way.
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                                  G
                                  Gauda
                                  May 22, 2021
                                  Resolved
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                                  Resolved

                                  Address: Vijayapura karnataka

                                  2 sainik box not received my home vijayapur karnataka
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Safexpress customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 24, 2021
                                  Safexpress Customer Care's response
                                  Apologies for the inconvenience caused, kindly share your contact details so that we can escalate your complaint to the concerned department.
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                                    G
                                    Gauda
                                    May 22, 2021
                                    Resolved
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                                    Resolved

                                    Address: Vijayapur Karnataka

                                    Not to be delivery my luggage till date
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    Safexpress customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 24, 2021
                                    Safexpress Customer Care's response
                                    Apologies for the inconvenience caused, kindly share your contact details so that we can assist you further.
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                                      U
                                      Ukba
                                      May 20, 2021
                                      Resolved
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                                      Resolved

                                      Address: MEDICARE PHARMA DISTRIBUTION , MAHARANI PETA, 80 FEET ROAD, OPPOSITE TO DTDC COURIER , BESIDE MAHARANI PARLOUR. 9440120490
                                      Website: Nil

                                      Tracking number with 91456921 is not yet delivered to the concerned party. The consignment consists of life saving drugs which we have to send to the hospitals very urgently. But the staff pf safe xpress is delaying amd behaving very rude with us. Is this the correct mwthod of behaving with the customers?? no common sense and nothing. If we are calling for delivery they are switching off their mobiles which is not correct. And if it continues again and again iam gonna give a police complaint and seize your ware house at vishakapatnam immediately. As a delivery agent you should have to deliver our life saving medicines on time instead you are behaving rude with rhe customers and switching off your mobiles doesnt fetch us anything but you are killing patients in the hospitals indirectly. Action to be taken immediately or else i will give complaint to the commissioner of police and seize your ware house.

                                      Concerned person of safe xpress is[protected] and his name is ganesh who is doing all the no sense and behaving rude with us and not delivering stocks on time and because of him patients are losing their life’s in the hospitals. Please take immediate action and deliver the stocks urgently.
                                      Aug 12, 2021
                                      Complaint marked as Resolved 
                                      Safexpress customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 21, 2021
                                      Safexpress Customer Care's response
                                      Apologies for the inconvenience caused, kindly share your contact details so that we can escalate your complaint to the concerned department.
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                                        A
                                        Alekhya21122
                                        May 19, 2021
                                        Resolved
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                                        Resolved

                                        Address: SAFEXPRESS LOGISTICS PARK VILLAGE-SATE, GATE NO. 354 A & B NH-4, VADGAON MAVAL, OLD MUMBAI-PUNE HIGHWAY PUNE - 415409 MAHARASHTRA

                                        My trunk and the lock of my trunk has been broken.
                                        I've called the person in-charge of this, he picked my call once..and then later he cut the call..and started ignoring my calls,
                                        This is not at all acceptable.
                                        I strictly want my trunk to get replaced or I need my refund...
                                        Or else I'll be lodging a complaint your service tomorrow and against the person who spoke to me in a rude way and cut my call
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        Safexpress customer support has been notified about the posted complaint.
                                        May 19, 2021
                                        Updated by Alekhya21122
                                        I've attached the details of the trunk

                                        May 19, 2021
                                        Updated by Alekhya21122
                                        Becz the trunk was damaged..my things inside the trunk were damaged and were wet
                                        Please look into this issue ASAP!
                                        Verified Support
                                        May 21, 2021
                                        Safexpress Customer Care's response
                                        Apologies for the inconvenience caused, kindly share your contact details so that we can escalate your concern further.
                                        Lt Sai Alekhya Naidu,
                                        166 military hospital, Jammu
                                        Officers mess,
                                        C/o 56 APO
                                        SATWARI
                                        JAMMU 180003.
                                        Phone number: [protected].
                                        email : [protected]@gmail.com
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