Safexpress Complaints & Reviews

Tracking number with 91456921 is not yet delivered to the concerned party. The consignment consists of life saving drugs which we have to send to the hospitals very urgently. But the staff pf safe xpress is delaying amd behaving very rude with us. Is this the correct mwthod of behaving with the customers?? no common sense and nothing. If we are calling for delivery they are switching off their mobiles which is not correct. And if it continues...

My trunk and the lock of my trunk has been broken.
I've called the person in-charge of this, he picked my call once..and then later he cut the call..and started ignoring my calls,
This is not at all acceptable.
I strictly want my trunk to get replaced or I need my refund...
Or else I'll be lodging a complaint your service tomorrow and against the person who spoke to me in a rude way and cut my call...

We have not received the courier of above Eway bill no., its in the name of M/s Blueneba Technologies Private Limited.
We have called twice to confirm with the delivery on customer care number, they told it will be delivered by Monday (17th May 21) still not delivered.

It shows on the same location from 7th of May 21.

Please deliver the material ASAP, we required the same on priority,...

Dear sir my track number 95113572. I booked no 12 may 2021 from new Delhi still I didn't not received my order...

I chose Sfexpress to transport my luggage from my college to Bokaro, Jhatkhand,
waybill number is : 93959885
I paid extra Rs 1500 for home delivery but so far tracking sayst that It had reached Bokaro and went undelivered twice. I did not get any call or SMS or anything regarding the delivery of my consignment.

This is pathetic from Safexpress.
Nobody is picking the call also from Customer care neither...

Not received the materials
We have dispatch material as on date 07/05/2021 via Safexpress

against LR No[protected] but material delivered at wrong address...

Received my TVS Scooty from Bhiwani Haryana to Srinagar which was booked vide Bill No 90063440. Absolutely no problem regarding services. Received Scooty without any serious damage except few scratches. But I have not received the Ignition Key with my Scooty which was handed over to booking office while booking. At present I am not able to use my Scooty. Kindly do the needful for Ignition Key....

My package no was 94081595. I had 9 bags in transit and out of which from one bag following things are missing
1. 2 Wallets worth 10, 000 total
2. Google smart device worth 2500

Kindly contact me and refund me the amount equivalent to the item missing.

The package was also not sealed....

Dear Sir, I have not received the materials through safexpress and way bill no is 95077618 booked on 19th April 2021 from Ernakulam to Bhubaneswar but today 11th May 2021 ( 2 boxes ) materials not received.

Thanks & Regards
N. Ramesh Patro
[protected]...

Booking Date[protected]
Way bill No 92040465
Out of 8 items booked 5 items were damaged during transit
Pay Damage cost
1. Trunk box Iron big size approx cost Rs 5000/
2. Trunk box Iron big size approx cost Rs 5000/
3. Siutcase VIP 26 inch approx cost Rs 3000/
4. Bicycle partially damaged Bicycle cosr Rs 5000/
5. Sewing Machine damaged cost Rs 5000/

Please damage cost...

Waybill no.[protected]
Date-10/05/2021

I received my trolley bag with broken handle which makes it nearly useless now...

Waybill Number[protected]
Delivery was supposed to take 7-8 days. But it has still not arrived at my location (Guwahati). I tracked shipment, it still shows in transit no further updates has been made....

My courier was booked at safexpress delhi under airway bill no.: 92782779 on[protected]

Since then i have not received the courier nor there has been any update on it

It was supposed to be delivered in 2-4 days
I needed it urgently
Neither did they receive any calls nor update about the courier

Please look into the matter...

Sir, As per tracking consignment reach on30/4/2021 at calicut, kerala, so far not delivered till date, customer care number is not reachable, no another contact no in my hand, kindly look into the matter and do the needful at the earliest ....

Dear Sir/Madam,

I booked a consignment from Kanpur (Pincode-208016, UP) to be dispatched to Agarpara (Pincode-700109, West Bengal).
The recipient address is roughly 15 kms from the Safexpress hub. Still, an additional amount of Rs.1500 has been charged as Safextension charge.
Please look into it and kindly arrange to refund the additional amount of charged.

Thanks,
Tanmoy Kundu
Mob...

Believing safexpress to be the best logistic solution provider I made a big blunder in my life. There are lots to be done regarding providing better service rather then claiming self to be the best. The awards and certifications became valueless when a customer breaks into tears after receiving a consignment where goods are heavily damaged and even a couple of goods are missing.

So after i was charged extra bill without informing...

I am trying to take our business consignment, which is received at local office MM nagar since 24th Apr'21. But still it is not handed over. Office persons not picking my calls, they have just msg of driver. But last 2 days driver giving wrong information to reach at our company.

I have such a bad experience of your service.

Consignment no: 93810313...

Dear Sir,
way bill no =92510106. I told that my bike and led TV were sent to bhatinda by your safe express but when I collected my luggage in bhatinda my screen of my led tv costing 45, 000 was completely broken, meanwhile I have suffered a lot However, I request you to take note of my loss and get my compensation, thank you.
Mr. Janardan Jalindar Salunkhe
Mob no - [protected]...

This is to inform you that I got consignment from Dr Reddys yesterday instead of 25 cases I got only 23 cases with 2 cases short.LR no. 92915713.

Regards
Ahmad khaawar
Mob no. - [protected]
[protected]@drreddys.com...

The front side of the door was found broken while packing on 06/04/2021 by the client name Babul Bhowmick and his contact details are -[protected] and I request a refund of the said material ....