Safexpress Complaints & Reviews

Dear sir
I would like inform to you about that redely mesbehave by window person mr. Balram ji panipat branch mobile no.-[protected]
We talking sending 2600 kg yarn sending for rajasthan but he is not positive response proper way and also not clearing language also.
Please look into matter

I shipped two packages (Suite cases) on 03/10/2020. Till data it is still showing in-transit and has not even left shipped location hyderabad. Raise a case with safe express customer care but did not get any clear timelines or resolution. Package is still showing in in-transit. Trying multiple times to reach customer care but it does not connect. Wait time is so long and the moment it reaches to number 1 it disconnects saying come later everyone is busy. Not having clear sight what's happening with my packages. Tried to reach hyderabad office of safe express but now they do not receive my phone.
Waybill: 85867166

Respected sir/madam

My waybill no. Is 87607016
My parcel was out for delivery on 05/10/2020, but yet that parcel is not reached to me

My way ill no 87135600 and luggage arrived at guntur on 29 sep 2020 but same not received so far ie 05 Oct 2020

Didn't deliver the product. The driver spoke very rudely it hurted my feelings. Never in my life i use safexpress again. Please first teach your saff how to speak.
Thank you

Hi,

my booking date was[protected], and that was appointment shipment and an appointment was on[protected], all things are pre clear to Jaipur team, but they failed to delivered and I take re-appointment on[protected] and they are failed to deliver the goods, now they are not given the proper response to me, trying many time to there customer care number but that was not getting connected with any of customer support

kindly help

Parcel booked from yamunanagar to bangalore
Bed received in totally damaged condition

Complete shup not received, 1 box missing out of 4 item

Hello,
This is my awb number :87437022, 45 days happened still i didn't recieved my parcels yet. Who will bare the loss. Worst logistic service in world is safexpress i will suggest this to all my friends.

Consignment no.86806177 dtd. 03.09.20 booked from ambernath-mubmai to satna (M. P) which is received on 22.09.20 after 19 days which is too late. Material against this consignment is very urgently required for our plant shutdown work.
While online tracking, said consignment moved to u. P area. Could't understand how the consignment wrongly move to up instead of m. P. Said consignment has arrived at nagpur on 08.9.20 after that hardly 1or days to take arrival at satna (M. P) normally. We had contact with local satna office (Safexpress) from 6th sep.'20 onwards but till now they are nothing to done to delivery of said consignment or track and get or divert the consignment to satna (M. P). Your local office satna has informed me that vendor had divert the material to some other vendor of rampur.

Weight of consignment has 296 kg & you have charged rs.8260/- which is too much high and we had paid the same & collect the consignment on 22.09.20. Looking into the abnormal delay of delivery of said consignment, you are requested to please consider normal charges per kg. Rate around rs. 4 or 5/-& refund the balance amount us.

Hope, you will consider our request & refund the amount on account of abnormal delay on consignment.

Regards

Sunil vasu
Prism johnson ltd.
Cement division
Satna (M. P)

Waybill: 86862146
The issue is, it is showing out for delivery in the waybill tracker but the consignment is not yet delivered and it has been 4 days. Even the customer care service is not available and the Regional office is not in the given location as mentioned on the website and I don’t know where the office is. I am not able to connect with any concerned authority. Even the phone number of main office given in the slip is not correct and the mail is also not reaching.
I had courier my books from delhi to naharlagun in Arunachal Pradesh and it has not reached and my exams are nearing.
Very bad service from safexpress.
Kindly look into the problem.

Dear sir,

Lr no. 87492609
For simran enterprises-wadi, nagpur
Goods unloading on 15/9/20 at wear house but not giving delivery.

Dear sir
My way bill no. 87752853 from ahmedabad to guwahati. On 5 of september it was arrived guwahati but still not yet delivered the customer care giving me several assurance but not fulfill i use that goods on 17 of september i really upset i never aspect this kind of service from safexpress guwahati safe xpress service is very bad while talking also they don't know how to behave in customer. I really don't know what should i do.

I booked my luggage 9/9/20 from sahibabad to kanpur. Today i got thé deleivery in that the refrigerator was severely damage and your company team was not listening anything because i make the payment in sahibabad.
Both kanpur and sahibabad team blaming each other. I never seen this type of worst company dat who are not listening anythng.

Hi i had booked a consignment from cochin to gaya from safexpress via waybill no. 87169250. The online status is showing that goods is in transit and vehicle breakdown at rajamundry and i'm not able to get the actual information of my consignment. When will be delivery done and what is the condition of my condition. The above mentioned consignment contains perishable item. I request safexpress kindly make fast delivery of the consignment.

Regards
Shubham shankar
Firm name : m/a uma shankar enterprises
Mobile no. : [protected]

We booked order from mumbai to bhiwandi on 10th sept, 2020 & they not deliver till now (12.09.2020).
Its just 1 day travel time but they take 5 days.
Same incident faced earlier also that's why i am writing this.
Also no customer care number reachable.

Kindly improve your service & be connected with your customer.

The consignment (New sony smart led tv-99cm) was booked from salem to warangal dtd.06/09/2020 via safe express way bill number 87121119. The tv display was broken totally and was not in the condition to use. All was all due to mishandling at the timing of transit. Tv cost is around rs.40, 000. Kindly take the necessary action and compensate for loss as soon as possible

Regards
Dhanu r
Email id: [protected]@gmail.com

Respected sir,
My new sony led tv had couriered in safe express from salem to warangal. Today aft product [protected]@1pm the sony led tv 38 inch display had broken completely. My waybill number[protected]

Dear Sir,
My house hold material received from transport damaged item, my bed Maine designed item head box and sofa set Tea table material damaged condition received from your safe express team. So please as per your insurance T&C basis my damaged item amount to be paid from your end as soon as possible.my waypaybill no:[protected].

Waybill :86559460

Hi team,

My family is constantly trying to get this package shipped correctly to the mentioned address in kayamkulam. Its been weeks and the shipments is back and forth between kollam and alappey that is different hubs

We have contacted at least 20 times to the customer care executive through phone.
But they are not doing anything to get this delivery.

Hope this mail reaches the right authority and please do the immediate action to help us

Regards,
Rakhi r