Claimed

Safexpress Complaints & Reviews

3.7
Last updated Mar 28, 2024
Complaints 1063
Resolved
718
Unresolved
345
Quick Links
Statistics
Share
Contacts

File a complaint to Safexpress

Having problems with Safexpress?

File a complaint and get it resolved by Safexpress customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Safexpress
Customer Service Contacts

Safexpress Phone Numbers

Toll free
1 800 113113
178
170
Phone
+91 11 2678 3281
105
147

Safexpress Website

Safexpress Head Office Address

Mahipalpur Extension, NH-8, New Delhi
New Delhi
New Delhi District
Delhi
India
110037

Safexpress reviews & complaints page 27

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Satyender khosiya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item not delivered to home

Address:Qtr 40/8 , Solmara cantt , tezpur , assam pin 784001

My way bill no 86946996 & 86946995 but item not delivered to pin no 784001 but tezpur office say that item pick up indl at office...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pranita Amonkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No one answers the phones and Delivery of my courier

Address:Safexpress Pvt Ltd, NH 8, Mahipalpur Extension, New Delhi - 110 037, India.

1 - It is very difficult to get through your call centre team. Long wait time and when you are close to your number - the phone gets disconnected.

2. When you get through and complain about this - there is no sorry - no apology - they are very rude and just tell you to share the concern.

3. My consignment has been picked up from Mumbai[protected] on 14 Oct. As per the website it has reached Gurgaon on 19th -...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ahmsloahng
Report
Copy

Shipment of hostel belongings

My items are to be shipped from Hostel 12, IIT Bombay, pin: 400076 to my home, pincode: 712139. I have made the payment on 8 October, 2020 and today 21st October, 2020 yet to receive any confirmation of shipment from Safexpress. The waybill number shared 86668262 is showing error. I don't know when can I expect my items to be delivered....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
F
Furquan Furquan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery team use abusive language

Address:Corner Rehmaniya Colony Kiradpura Cidco road Aurangabad Maharashtra

Sir i m distributor of auto parts
Every week my consignment received by safex
Every delevery qty 50 parcel approx
Ur delever boys or vehicle driver they r use very harsh language And abuse every time not delever properly kindly give me concern person no or regional manager mobile no
Furquan shaikh
[protected]
I m waiting for ur valuable reply...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vijayanandnaga
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service issue

Address:Rajashimmam traders

Sir, I am booking 14/10/20&15/10/20 8 bag's of cardamom bodinayakanur to jodhpur, your transport not transit its hold on the salem hub at present time i have get heavy lose, the market is fall down, your unresponsive care is get lose how to manage replay him, way bill no as following 88416400 & 88516562...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
KamalDugar6666
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

13 days Delay in the arrival

Address:Safex Punia , Bihar

The courier was booked on 25th September 2020 and the arrival date to Purnia was 5th October 2020. The consignment reached the delivery area on 18th October 2020.
My point is why would I pay a lot of money for the my consignment to arrive late. I paid because I wanted the consignment early . What’s the use of paying this amount when others transporter can deliver early and at a cheap cost .
I am tremendously upset because...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vipul Kumar Singh Chauhan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed to deliver consignment on time

Address:India

My waybill Number is 86953002,
I am Vipul from Patiala
My shipment started from Silchar on 3rd October and consignment reached destination {patiala} on 11th October, I don't know why they are not delivering my consignment till now and today is 18th October.

I just want to ask why should I pay u full when ur service is not up to the mark, i[censored] check back I have complaint alsmost every day starting from 13th October,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
CRML
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product damage

Address:Bellary Road, Beside MYR Function Hall, Ananthapur

87033408 fully damages so urgent claim...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:LIG-167, Dindli Basti Road, Shere punjab chowk, Adityapur-1, Jamshedpur-831013

My waybill Number is 86925421. Origin from Ahmadabad on 5th October and consignment reached destination {Jamshedpur} on 12th October Morning. I don't know why they are not delivering my consignment till now and today is 15th October.

If any kind of a mishappening done with my consignment, then i want my consignment charges back. If you are irresponsible to deliver the consignment on time, then why are you all taking responsibility....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Indal Goshwami
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damage of house hold items

Address:Chandkheda, Ahmedabad

Sir...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
MAYANK FEFAR
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pod copy & late delivery

Address:SAVSAR PLOT 15/16, AYODHYAPURI MAIN ROAD , MORBI

This type of problem generally and most of the time only occurs when the materials are booked through Safe Express.

And the Delivery Period which should be around 5-6 days as per the normal norms are never been followed by Safe Express delivery system.

They never bring Duplicate Docket with them and they take away the same immediately on delivery and never give us time to tally the materials....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ahamed Safi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in Delivery of the product in stipulated time bound

We are Basheer Traders from Madurai we have a consignment from Mumbai, the way bill no is 88817956 the consignment is delivered in Salem HUB on 11.10.2020. Today date is 14.10.2020 still now they are not delivering the product....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Arakon
Report
Copy

Parcel delivery delay

Waybill no: 88405441

It has been 6 days since the parcel arrived in destination warehouse. But I am yet to receive the package. Everyday the call center people give the same excuse that "it will be delivered today". I have to wait for atleast 30 mins whenever I call their call center. And they never callback or respond to emails. Nowhere to register complaint also.

Please deliver the package immediately. It has...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Venkatbrr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipment delayed

My shipment is booked on 9th oct. Still, it is in same place. Please send it ASAP. Waybill number 88481890....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sainikmoversncr Packers
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moving services

Address:Delhi/ mumbai

I have booked my clients house hold goods in safexpress approximately 10 times but something 6 to 7 times heavy damaged all goods like tv. Water purifier, bike, sofa bad, kitchen items and 2 time lost something like water bottles, water tharmus. Your service is very bad . Customer lost of items and broken full damaged not useful any thing and some things are not repairable like tv and water purifier. Around 1.5 lakh lost money. Client filing...
+8 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul Prasad Badgujar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deliver not on proper address

Address:Gurgaon

Dear Sir/Madam,
I am Rahul Prasad from sohna distt Gurgaon (122103)
Recently billity no 88144510.
Delivery person not deliver on my giving address . In place they deliver near by shop. Shop person is unresponsible and untrusted .delivery person not even call me on deliver time . I have to conferm every time . I dont know how he manage sign
So i request you only to deliver my parcels on my mention address in...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rahul Prasad Badgujar
Report
Copy

Deliver not proper address

Address:Gurgaon

Abc...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gafoor Ali
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehave by window person safexpress panipat

Address:vpo-dahar panipat

Dear sir
I would like inform to you about that redely mesbehave by window person mr. Balram ji panipat branch mobile no.-[protected]
We talking sending 2600 kg yarn sending for rajasthan but he is not positive response proper way and also not clearing language also.
Please look into matter...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
peeyush_1234
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in package delivery

Address:SafeExpress Hyderabad, Head office new delhi

I shipped two packages (Suite cases) on 03/10/2020. Till data it is still showing in-transit and has not even left shipped location hyderabad. Raise a case with safe express customer care but did not get any clear timelines or resolution. Package is still showing in in-transit. Trying multiple times to reach customer care but it does not connect. Wait time is so long and the moment it reaches to number 1 it disconnects saying come later everyone...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ABHAY MOTE
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding delay in delivery

Address:VITHAIPURAM KALLAMB ROAD KAIJ TALUKA-KAIJ DISTRICT BEED

Respected sir/madam

My waybill no. Is 87607016
My parcel was out for delivery on 05/10/2020, but yet that parcel is not reached to me...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy