Safexpress Complaints & Reviews

I received 20 cartons from safe express on 06/11/2020 in which four of them were damaged & torn and on checking, found that few boxes were missing from different cartons, i have taken photos of torn cartons.

I also found that the Q.C inspected seal of few boxes was broken and the pieces inside it were opened.

The checking of all the damaged and torn cartons was done in front of the safe express delivery guy.

I recieved my parcel after dispatch I took 50 days later and the parcel was completely damage and from my logistic service guy is not responding properly about damage.this is my AWB number :87437022, really the service was very worst.

There was parcel for me from frog cycle. And it was send through safe express. The item is not deliverd yet. Your site has been marked that the product is deliverd. And i have contacted your kannur office the response from them was pathetic. Worst experince from one of the staff there. His name was roshith. They said me to. Collect the parcel from the office and mad behavior. So i kindly request the authority of safe express to take my complaint seriously and take further action aganist the mentioned. I want my product delivery soos as possible

Undelivered

[protected]

Complaint Number: COM[protected]

This is regarding my waybill number 88336558 Booked from Itanagar on 18.10.2020 to Modipuram and delivered on 24.10.2020.The consignment was of my household goods which reached me in not so good condition with most packaging tattered in delivery my LED TV Panel also damaged despite of double packing also leg of my plastic table was missing and two plastic chairs also missing.

Following article were found damaged/missing.

1. 32 inch LED Smart TV Takai J32 MRP Rs. 10750.
2. Plastic table leg missing Approx cost Rs. 600 for table.
3. Two Plastic Chairs missing Approx cost Rs. 600.

I have attached copy of delivery waybill and pictures of damaged items and invoice of the same.

Kindly do the needful for compensation of the damaged and missed goods.

An earnest reply would be highly appreciated.

Thank you.

Regards

Nirmal
Scientist,
ICAR IIFSR,
Modipuram,
Meerut-250110
[protected]

Waybill no. 88478597
I have sent my consignment from Dehradun on 14oct which have reached the destination(Kohima) on 28th Oct but I still haven't received my parcel. It has been been updated as been delivered when I tracked it. Customer care no.are not working and delivery agency are not picking up the calls too

Bill Number 87033844.

1. Two lock of both iron box found broken and missing.

2. Upper cover of iron box damaged with lockhook.

3. One cartoon box found opened & one double bed blanket, Iron & Juicer mixer found missing in cartoon box.

Waybill no:81829188
i transported my bike from karimnagar, telangana, 505001 to bengaluru karnataka.when i received my bike my bike parts were missing.
missing parts:
1) one side handle mirror
2)one mobile holding stand which is kept for handle

This to inform that i received a torn cartoon. My packing was mishandled.

Waybill number:81829188
i transported my bike from karimnagar, telangana to bangalore but didnt got one side mirror and a mobile holding stand.please kindly react

My suitcase has been damage when received, which given in fine condition .

Dear Safe Express,
We have given the consignment to your satara branch no 88322169 dated 17 September to Kolkatta but still it is not delivered the customer is continuously taking follow up as well as we are also continuously calling on mobile at your satara [protected] but no any response. So please take the necessary action

Damage of my bike petrol tank and handle bar during transportation. Ref waybill no. 87130483.

I had booked sainik express on 12th October 2020 from siliguri to raipur.. waybill number given was 86906482. I tried to track the shipment but was not able to track as it showed wrong waybill. It is 14th day for the shipment but am not able to track my shipment

My way bill no 86946996 & 86946995 but item not delivered to pin no 784001 but tezpur office say that item pick up indl at office

1 - It is very difficult to get through your call centre team. Long wait time and when you are close to your number - the phone gets disconnected.

2. When you get through and complain about this - there is no sorry - no apology - they are very rude and just tell you to share the concern.

3. My consignment has been picked up from Mumbai[protected] on 14 Oct. As per the website it has reached Gurgaon on 19th - today is 22 oct - no update on the delivery yet.

4. I called the customer service - they said they are raising the complaint and will ensure delivery. I will get the complaint number on email. I haven't received anything.

Such pathetic/ disgusting service

My items are to be shipped from Hostel 12, IIT Bombay, pin: 400076 to my home, pincode: 712139. I have made the payment on 8 October, 2020 and today 21st October, 2020 yet to receive any confirmation of shipment from Safexpress. The waybill number shared 86668262 is showing error. I don't know when can I expect my items to be delivered.

Sir i m distributor of auto parts
Every week my consignment received by safex
Every delevery qty 50 parcel approx
Ur delever boys or vehicle driver they r use very harsh language And abuse every time not delever properly kindly give me concern person no or regional manager mobile no
Furquan shaikh
[protected]
I m waiting for ur valuable reply

Sir, I am booking 14/10/20&15/10/20 8 bag's of cardamom bodinayakanur to jodhpur, your transport not transit its hold on the salem hub at present time i have get heavy lose, the market is fall down, your unresponsive care is get lose how to manage replay him, way bill no as following 88416400 & 88516562

The courier was booked on 25th September 2020 and the arrival date to Purnia was 5th October 2020. The consignment reached the delivery area on 18th October 2020.
My point is why would I pay a lot of money for the my consignment to arrive late. I paid because I wanted the consignment early . What’s the use of paying this amount when others transporter can deliver early and at a cheap cost .
I am tremendously upset because of the service given in Purnia. I would not want to work or be a part of safex again.

I want a part of refund from my charges.