Safexpress Complaints & Reviews

I had paid for my consignment on 17 October 2020 and today it is 20 october. After calling multiple times to the customer support number and realising that they jjst hold yoir call for 5 minutes and cut the call after that saying that all support executives are busy, I decided to mail them.
After mailing the only thing they did was tried to deliver only one carton out of the two cartons of product as they got only one carton till now. Really I am confused how can a consignment of two cartons paid for together dispatched together reach one after another despite taking such a long time.

Very pathetic service.

Awb[protected]

Hi,

As per the tracking consignmnet received on 16th at Kolkata. So far not delivered, called customer care and they assured will be taken care. But as off now not delivered and am not able to connect customer care now.

Total : 2 Packages

Consignment booked at Chennai on 7th Nov'20.

Request your support.

Please do call me : [protected] / [protected]

Parcel reached to patna but yet not delivered. Going bad name to company. Contacted many times to Mr Pappu. Still not delivered. My eway bill no_ 88427823, 88427850, 88427508, 88427507, 88427575. Plz guide them accordingly and inform me. Request action from administrative side.

Waybill no. 88718418
The package is out for delivery since yesterday its not delivered yet and no resolution from customer care

I've parcelled up my things on 11th November'2020 from Dehradun to Kanpur (U.P.) and paid complete amount of Rs.3387/- on the same day. Waybill no. is[protected]
Till date[protected], almost 1 week has been passed, but I did not get my delivery yet and after contacting to the office, I came to know today that my parcel is kept on HOLDING at Dehradun itself without giving me any genuine reason.
Kindly look into the matter and try to deliver it as soon as possible. Please treat it as high urgency.

Way Bill Number is[protected]

Thanks!

Regards,
Prayanshu Verma
[protected]/ [protected]
[protected]@gmail.com

My parcel was being sent by safexpress on 4th October 2020, it reach Aizawl at 12th November 2020, i contact them and asked me courier fee and transportation fee, after paying all, they refused to sent me to Saiha, they want me to pick by myself, I can't pick by Myself that's why I pay for extra fee in safexpress, I contact them many times they postponed again and again, my parcel contain medicine, if broke or lost they will pay for that! Cause they refused to sent me after receiving and paying all fee, this is my tracking number :87016613

My bill no 83857275, reached Pune on 11 Nov at 0600hrs.Not yet delivered. Kindly arrang to deliver as soon as possible

I write to bring in your notice that consignment was booked from jalandhar cantt to Lingnoor k nool 02/11/2020 via safexpress way bill no 85090690 .
The materials damaged and not in the condition to use all was all due to mishandling at the time of transit .The amount of goods damaged is for Rs 4000.
kindly take the necessary action plz.

Regards
Chothe vinayak Shivaji
Mob no = ([protected])
[protected]@gmail.com

I had booked an order to shift lugguages from Mumbai to Ambur, TamilNadu. After paying the money only after 20 days they dispatched the items. And out of 4 boxes one box was replaced with someone else lugguage and I am in touch with vendor for past 10 days who dispatched my lugguage and he tells everytime to wait for 2 days. Highly irritating. I had some costly items in my lugguage which got misplaced with someone else lugguage. Now I got a box which doesn't belong to me. The Manager at dispatch site is very irresponsible that he took 20 days to dispatch after paying the charges. Also, Now he is always giving lame reasons and asking to wait. That's it. It's been 10 days and still no response.
My waybill number[protected].
My Mobile Number - [protected].

I had booked an order to shift lugguages from Mumbai to Ambur, TamilNadu. After paying the money only after 20 days they dispatched the items. And out of 4 boxes one box was replaced with someone else lugguage and I am in touch with vendor for past 10 days who dispatched my lugguage and he tells everytime to wait for 2 days... Highly irritating... I had some costly items in my lugguage which got misplaced with someone else lugguage. Now I got a box which doesn't belong to me.

Buy 8 hospital cot in M P Surgical Delhi
Damage all materials

I received 20 cartons from safe express on 06/11/2020 in which four of them were damaged & torn and on checking, found that few boxes were missing from different cartons, i have taken photos of torn cartons.

I also found that the Q.C inspected seal of few boxes was broken and the pieces inside it were opened.

The checking of all the damaged and torn cartons was done in front of the safe express delivery guy.

I recieved my parcel after dispatch I took 50 days later and the parcel was completely damage and from my logistic service guy is not responding properly about damage.this is my AWB number :87437022, really the service was very worst.

There was parcel for me from frog cycle. And it was send through safe express. The item is not deliverd yet. Your site has been marked that the product is deliverd. And i have contacted your kannur office the response from them was pathetic. Worst experince from one of the staff there. His name was roshith. They said me to. Collect the parcel from the office and mad behavior. So i kindly request the authority of safe express to take my complaint seriously and take further action aganist the mentioned. I want my product delivery soos as possible

Undelivered

[protected]

Complaint Number: COM[protected]

This is regarding my waybill number 88336558 Booked from Itanagar on 18.10.2020 to Modipuram and delivered on 24.10.2020.The consignment was of my household goods which reached me in not so good condition with most packaging tattered in delivery my LED TV Panel also damaged despite of double packing also leg of my plastic table was missing and two plastic chairs also missing.

Following article were found damaged/missing.

1. 32 inch LED Smart TV Takai J32 MRP Rs. 10750.
2. Plastic table leg missing Approx cost Rs. 600 for table.
3. Two Plastic Chairs missing Approx cost Rs. 600.

I have attached copy of delivery waybill and pictures of damaged items and invoice of the same.

Kindly do the needful for compensation of the damaged and missed goods.

An earnest reply would be highly appreciated.

Thank you.

Regards

Nirmal
Scientist,
ICAR IIFSR,
Modipuram,
Meerut-250110
[protected]

Waybill no. 88478597
I have sent my consignment from Dehradun on 14oct which have reached the destination(Kohima) on 28th Oct but I still haven't received my parcel. It has been been updated as been delivered when I tracked it. Customer care no.are not working and delivery agency are not picking up the calls too

Bill Number 87033844.

1. Two lock of both iron box found broken and missing.

2. Upper cover of iron box damaged with lockhook.

3. One cartoon box found opened & one double bed blanket, Iron & Juicer mixer found missing in cartoon box.

Waybill no:81829188
i transported my bike from karimnagar, telangana, 505001 to bengaluru karnataka.when i received my bike my bike parts were missing.
missing parts:
1) one side handle mirror
2)one mobile holding stand which is kept for handle

This to inform that i received a torn cartoon. My packing was mishandled.