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Safexpress Complaints & Reviews

3.6
Updated: Jan 4, 2026
Complaints 1087
Resolved
723
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Safexpress reviews & complaints page 26

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M
Manmohan Prasad
from Powai, Maharashtra
Dec 12, 2020
Resolved
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Resolved

Dear Sir,
I had booked my bike from Tinsukia ( Pin code - 786125) to Dhanbad ( Pin code - 862001) on 1/12/20.
The bike arrived in dhanbad on 11/12/20. On reaching the warehouse in dhanbad, I found the bike in damaged condition. Damages incurred
1. Front Modguard damaged.
2. Engine guard damaged.
3. Hole in gear box.
4. Front suspension damaged
5. Clutch lever damaged
6. Gear lever bent
7. Dent marks on petrol tank
8. Handlebar bent.
The images are attached.
Such service is not expected from safexpress.
On contacting area manager dhanbad, Mr. Akhileswar Nath Tiwari, I got no proper response. Kindly look into the matter and compensate the damages
Thank You
Manmohan Prasad
Waybill no[protected]
Mob no - [protected]
Aug 10, 2021
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2020
Safexpress Customer Care's response
Apologies for the inconvenience caused, we have escalated your complaint to the concerned department, please allow us some time your issue will be resolved soon.
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    R
    Ravi Padishala
    from Powai, Maharashtra
    Dec 9, 2020
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    Address: Khammam

    Hello sir
    This is Ravi Padishala I was recently transferred to Ahmedabad .So I contact to safe Express on 4th dec for pickup request. But there are no response from safe Express side. My family was already reached At delivery point(My new duty station). They are staying in hotel at Ahmedabad plz immediately shift my luggage as soon as possible
    My nearest Safe Express office 👇

    KHAMMAM

    SAFEXPRESS CENTRE
    SHOP NO. 5, BLOCK-4, SURVEY NO.108/A
    KARUNAGIRI SHOPPING COMPLEX, KARUNAGIRI NAGAR
    KHAMMAM - 507003
    TELANGANA
    Safexpress customer support has been notified about the posted complaint.
    Apologies for the inconvenience caused, please share your pickup request number and contact details so that we can assist you in a better way.
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      T
      Tripathi Book Distributors
      from Powai, Maharashtra
      Dec 7, 2020
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      Address: THE LIBRARIAN PANDIT RAVISHANKAR SHUKLA UNIVERSITY GE ROAD, AMANAKA RAIPUR - - 492010 CHHATTISGARH

      Waybill Number is 89841177

      Dear Sir,

      Not delivered till date, kindly update the status

      Contact: [protected]
      Safexpress customer support has been notified about the posted complaint.
      Apologies for the inconvenience caused, please share your contact details so that we can assist you in a better way. Thank you.
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        B
        Bikas Dixit
        Dec 6, 2020
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        Address: Central Bank building,Navapur, Barbheta

        My way bill no is 90062413. I found the side stand of my Royal Enfield Classic bike is broken on delivery. Please help me.
        Safexpress customer support has been notified about the posted complaint.
        Apologies for the inconvenience caused, please share your contact details so that we can assist you in a better way. Thank you.
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          J
          Jeevan Shukh Ka Shar- सत्य, कटु और सुख
          from Powai, Maharashtra
          Dec 4, 2020
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          Address: Raipur

          Toll free number band kar do very bad experience with your company
          Safexpress customer support has been notified about the posted complaint.
          Apologies! Please share your contact details so that we can arrange a call for you. Thank you.
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            J
            Jeevan Shukh Ka Shar- सत्य, कटु और सुख
            from Powai, Maharashtra
            Dec 4, 2020
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            Address: Raipur

            I am not able to contact safe express contact number of raipur chhattisgarh india
            Safexpress customer support has been notified about the posted complaint.
            Apologies for the inconvenience caused, please share your contact details and waybill number so that we can assist you in a better way. Thank you.
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              M
              Mohit Agrawalla
              from Powai, Maharashtra
              Dec 3, 2020
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              Address: Angul, Sankar cinema road

              My booking I'd 85136005 is booked from Mumbai to angul odisha has showing the delivered into Begusarai gaya now its a very urgent requirement of mine that please deliver it to angul, odisha, rajlaxmi Royal opp. to Modi collection sankar cinema road pin-759122, contact - [protected], [protected]
              Safexpress customer support has been notified about the posted complaint.
              Apologies for the inconvenience caused, you contact details are protected, please share your contact number so that we can assist you in a better way.
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                M
                Manohar Kawarani
                from Powai, Maharashtra
                Dec 3, 2020
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                Address: Mukaramgunj jabalpur

                Waybill no 89006325
                Waybill no 87197090
                Safexpress customer support has been notified about the posted complaint.
                Apologies for the inconvenience caused, please share your contact number and more details so that we can assist you in a better way.
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                  S
                  Shø Kàt WåÑì
                  Nov 30, 2020
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                  I booked my luggage on 16 Oct 2020 but my luggage still not delivered
                  Safexpress customer support has been notified about the posted complaint.
                  Apologies for the inconvenience caused, please share your waybill number and contact details so that we can assist you in a better way.
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                    M
                    mohd ajazuddin
                    Nov 30, 2020
                    Resolved
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                    Resolved

                    Address: Maqsood ahmad s/o alijar 40A/1K Gaus nagar kareli ALLAHABAD -211016

                    Kindly requested to you.
                    Actually I booked 3 bales handlooms from panipat to allahabad.waybill no. 90070559. And correct pin code is 211016. But by mistake by transporter 411016 which is wrong pin. Plz correct and make it deliver at allahabad .
                    For further confirmation -[protected], [protected]
                    Plz take positive action in favour o[censored]s .
                    Thanks
                    Aug 10, 2021
                    Complaint marked as Resolved 
                    Safexpress customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 01, 2020
                    Safexpress Customer Care's response
                    Apologies for the inconvenience caused, we have forwarded your request to the concerned department, please allow us some time your issue will be resolved soon. Thank you.
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                      P
                      Pawan Kuna
                      Nov 29, 2020
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                      Have placed courier with way bill no 83845693 from Mohali to palasa on 13 th of November it has reached Visakhapatnam on 21st November till date it hadn’t reached palasa as my courier lying idle in Visakhapatnam since 8 days as it is a medical equipment I’m in dire need of it please kindly look into it do needful to deliver it to palasa on earliest date as possible thank you
                      Safexpress customer support has been notified about the posted complaint.
                      Apologies for the inconvenience caused please share your contact details so that we can assist you in a better way.
                      Pawan Kuna's [Complaint's author] reply, Nov 30, 2020
                      Safexpress Customer Care's response, Nov 30, 2020
                      Verified Support
                      Thank you for sharing the details, we have escalated your complaint to the concerned department, please allow us some time your issue will be contacted soon.
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                        B
                        Bikaah
                        Nov 28, 2020
                        Resolved
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                        Resolved

                        Address: Anjaniya swami temple road . Immadihalli . Whitefilead .bangalore 560066 . 740785332/7908388347.

                        I am bikash pradhan my 2wheelar arrived 27th nov 4:01pm . But stile not delivar upto . Plze kindly twommrow delivar 9:00am . Way bill no 89007796
                        Nov 29, 2020
                        Complaint marked as Resolved 
                        Waybill=89007796 Cont no 7407845332
                        Safexpress customer support has been notified about the posted complaint.
                        Nov 28, 2020
                        Updated by Bikaah
                        I request you . Plze kindly twommrow 9:00am delivar

                        Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department, please allow us some time your issue will be resolved soon.
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                          S
                          Shø Kàt WåÑì
                          Nov 27, 2020
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                          Address: Allahabad

                          I booked my luggage on 16 Oct 2020 from Allahabad to Mizoram but still my luggage not delivered and they are not even picking up the phone please help me out m worried about my luggage
                          Safexpress customer support has been notified about the posted complaint.
                          Please contact me
                          Apologies for the inconvenience caused, please share your waybill number and contact details so that we can assist you in a better way.
                          Shø Kàt WåÑì's [Complaint's author] reply, Nov 30, 2020
                          88310594
                          Shø Kàt WåÑì's [Complaint's author] reply, Nov 30, 2020
                          7006717806
                          Safexpress Customer Care's response, Nov 30, 2020
                          Verified Support
                          Thank you for sharing the information, we have forwarded your concern to the dedicated department, please allow us some time your issue will be resolved soon.
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                            S
                            Shalini Atush Gupta
                            from Powai, Maharashtra
                            Nov 26, 2020
                            Resolved
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                            Resolved

                            The furniture is broken as seen in picture attached
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            Safexpress customer support has been notified about the posted complaint.
                            Nov 26, 2020
                            Updated by Shalini Atush Gupta
                            Waybill number[protected]
                            Location: jaipur to Ahmedabad
                            Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department, your issue will be resolved soon.
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                              V
                              venkateswar mangalanathan
                              Nov 25, 2020
                              Resolved
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                              Resolved

                              Address: Ramanathapuram
                              Website: Consumer complaints. In

                              I have courier two Wheeler from porbandar to ramanathapuram. But the handbar, T-stem of the fork will be damaged. LR no. Is 85550928.

                              Kindly resolve this issue
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Safexpress customer support has been notified about the posted complaint.
                              Apologies for the inconvenience caused, please share your contact details so that we can assist you in a better way. Thank you.
                              Shø Kàt WåÑì's reply, Nov 27, 2020
                              7006717806
                              Safexpress Customer Care's response, Nov 27, 2020
                              Verified Support
                              Thank you, we hope our representative must have contacted you regarding further resolution and claim process. Your issue will be resolved soon.
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                                B
                                Bajrangpacfil
                                Nov 23, 2020
                                Resolved
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                                Resolved

                                Address: GUWAHATI

                                Cn no[protected] out of 34 cartoons only 25 cartoons have been delivered on 21.11.2020 and now we are getting no response from your end against remaining 9 cartoons
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Safexpress customer support has been notified about the posted complaint.
                                Apologies for the inconvenience caused, please share your waybill number and contact details so that we can assist you in a better way.
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                                  D
                                  Debusafexpress
                                  Nov 22, 2020
                                  Resolved
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                                  Resolved

                                  Dear Sir/Mam

                                  I am Debabrata Biswas, received courier through your reputed Safexpress courier service. Complaint as below.

                                  i) Courier received without blanket or I can say Blanket had been removed during transportation. Carton was fully packed when handed over to Shantipur Safexpress center. After that attached BOPP tape by Safexpress.
                                  But when received at Destination, carton was not fully packed. It looks press from top (photo attached). Most important thing is that carton has been opened from bottom and attached different colour BOPP tape after removing of blanket. It is clear.
                                  ii) Cloth drying stand received in damaged condition. Maximum stick has been damaged (photo attached). Same stand I received through other courier from Gulf to my home, without any damages. But transportation inside India it was damaged, I am really spellbound about your services.

                                  I am really shocked after receiving the parcel through Safexpress.

                                  I want my blanket return, it was imported.

                                  Please take necessary action as soon as possible.

                                  Regards
                                  Debabrata Biswas
                                  Aug 10, 2021
                                  Complaint marked as Resolved 
                                  Safexpress customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 23, 2020
                                  Safexpress Customer Care's response
                                  Apologies for the inconvenience caused, please share your contact number so that we can assist you in a better way. Thank you.
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                                    S
                                    Sanjoy Shamurailatpam
                                    Nov 22, 2020
                                    Resolved
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                                    Resolved

                                    Address: JNIMS Road ,Porompat ,Imphal East

                                    Dear Sir,
                                    I am from Imphal, I am distributor of Medical equipment and Medical related products . Since past many time I am experience of Non Receipt of call and non delivery of Product at Imphal, Manipur .Please look on this matter .I have a consignment no 87566828 .It have reach at the godwon long time ago but noby bother .Its a ventilator of Govt Hospital . If i didnt deliver in time lots of problem is going to face . Looking forward for your kind action .
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Safexpress customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 23, 2020
                                    Safexpress Customer Care's response
                                    Apologies for the inconvenience caused, please share your contact number so that we can escalate your complaint to the concerned department. Thank you.
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                                      H
                                      Hsjsnsmsms
                                      from Bengaluru, Karnataka
                                      Nov 20, 2020
                                      Resolved
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                                      Resolved

                                      Address: Ranchi

                                      I had paid for my consignment on 17 October 2020 and today it is 20 october. After calling multiple times to the customer support number and realising that they jjst hold yoir call for 5 minutes and cut the call after that saying that all support executives are busy, I decided to mail them.
                                      After mailing the only thing they did was tried to deliver only one carton out of the two cartons of product as they got only one carton till now. Really I am confused how can a consignment of two cartons paid for together dispatched together reach one after another despite taking such a long time.

                                      Very pathetic service.

                                      Awb[protected]
                                      Aug 12, 2021
                                      Complaint marked as Resolved 
                                      Safexpress customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 20, 2020
                                      Safexpress Customer Care's response
                                      Apologies for the inconvenience caused, please share your contact details so that we can assist you in a better way. Thank you.
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                                        P
                                        parthi2020
                                        Nov 20, 2020
                                        Resolved
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                                        Resolved

                                        Hi,

                                        As per the tracking consignmnet received on 16th at Kolkata. So far not delivered, called customer care and they assured will be taken care. But as off now not delivered and am not able to connect customer care now.

                                        Total : 2 Packages

                                        Consignment booked at Chennai on 7th Nov'20.

                                        Request your support.

                                        Please do call me : [protected] / [protected]
                                        Nov 23, 2020
                                        Complaint marked as Resolved 
                                        Thanks Safe express team for your immediate action and guided the local delivery team to deliver my item on the same day. Appreciate your assistance and support.
                                        Safexpress customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 21, 2020
                                        Safexpress Customer Care's response
                                        Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department, please allow us some time your issue will be resolved soon.
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