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Safexpress Complaints & Reviews

3.6
Updated: May 9, 2026
Complaints 1090
Resolved
724
Unresolved
366
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Safexpress reviews & complaints page 26

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N
Nkataria trends
Dec 17, 2020
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Address: HDFC talwandi bhai

Dear concern
I don't received my courier still now courier no 88213346
Pl contact [protected]
Safexpress customer support has been notified about the posted complaint.
Apologies for the inconvenience caused, please share your contact details as they are protected in the above message for further assistance.
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    R
    rohitraj9099
    Dec 16, 2020
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    Address: Doctor Colony, Agamkuan, Patna

    Hello,
    My name is Rohit Raj. I had not received my package yet which is delivered from Dehradun, dated: 7th Nov'2020. I am in contact with one of your employees at Patna but after talking with him for the past 20days, I am still not able to find when will I receive the package.

    He told me that one of my boxes is delivered in Ranchi so the new waybill number will generate, but after 40days I am still not getting any info of my package.

    Do something about it.

    Name : ROHIT RAJ
    address: Doctor Colony, Agamkuan, Patna
    waybill number : 89825320
    Safexpress customer support has been notified about the posted complaint.
    Apologies for the inconvenience caused, please share your contact details so that we can assist you in a better way.
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      D
      dilip umrao
      from Mumbai, Maharashtra
      Dec 14, 2020
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      Address: Dilip Verma Mo. 8896449289, 127/324 A Juhi, Bara Devi, Kanpur - 208014

      My tracking No. 89064206, I found my goods but I have pay two 1228.00 & 1220.00+8.00 =2456.00 for one shipment

      Dear Sir, Please check your account and refund extra money.
      Safexpress customer support has been notified about the posted complaint.
      Dec 14, 2020
      Updated by dilip umrao
      Safexpress — Two time payment send

      My tracking No. 89064206, I found my goods but I have pay two 1228.00 & 1220.00+8.00 =2456.00 for one shipment

      Dear Sir, Please check your account and refund extra money.

      Apologies for the inconvenience caused, please share your contact details so that we can assist you in a better way. Thank you.
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        M
        Manmohan Prasad
        from Powai, Maharashtra
        Dec 12, 2020
        Resolved
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        Resolved

        Dear Sir,
        I had booked my bike from Tinsukia ( Pin code - 786125) to Dhanbad ( Pin code - 862001) on 1/12/20.
        The bike arrived in dhanbad on 11/12/20. On reaching the warehouse in dhanbad, I found the bike in damaged condition. Damages incurred
        1. Front Modguard damaged.
        2. Engine guard damaged.
        3. Hole in gear box.
        4. Front suspension damaged
        5. Clutch lever damaged
        6. Gear lever bent
        7. Dent marks on petrol tank
        8. Handlebar bent.
        The images are attached.
        Such service is not expected from safexpress.
        On contacting area manager dhanbad, Mr. Akhileswar Nath Tiwari, I got no proper response. Kindly look into the matter and compensate the damages
        Thank You
        Manmohan Prasad
        Waybill no[protected]
        Mob no - [protected]
        Aug 10, 2021
        Complaint marked as Resolved 
        Safexpress customer support has been notified about the posted complaint.
        Verified Support
        Dec 15, 2020
        Safexpress Customer Care's response
        Apologies for the inconvenience caused, we have escalated your complaint to the concerned department, please allow us some time your issue will be resolved soon.
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          R
          Ravi Padishala
          from Powai, Maharashtra
          Dec 9, 2020
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          Address: Khammam

          Hello sir
          This is Ravi Padishala I was recently transferred to Ahmedabad .So I contact to safe Express on 4th dec for pickup request. But there are no response from safe Express side. My family was already reached At delivery point(My new duty station). They are staying in hotel at Ahmedabad plz immediately shift my luggage as soon as possible
          My nearest Safe Express office 👇

          KHAMMAM

          SAFEXPRESS CENTRE
          SHOP NO. 5, BLOCK-4, SURVEY NO.108/A
          KARUNAGIRI SHOPPING COMPLEX, KARUNAGIRI NAGAR
          KHAMMAM - 507003
          TELANGANA
          Safexpress customer support has been notified about the posted complaint.
          Apologies for the inconvenience caused, please share your pickup request number and contact details so that we can assist you in a better way.
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            T
            Tripathi Book Distributors
            from Powai, Maharashtra
            Dec 7, 2020
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            Address: THE LIBRARIAN PANDIT RAVISHANKAR SHUKLA UNIVERSITY GE ROAD, AMANAKA RAIPUR - - 492010 CHHATTISGARH

            Waybill Number is 89841177

            Dear Sir,

            Not delivered till date, kindly update the status

            Contact: [protected]
            Safexpress customer support has been notified about the posted complaint.
            Apologies for the inconvenience caused, please share your contact details so that we can assist you in a better way. Thank you.
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              B
              Bikas Dixit
              Dec 6, 2020
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              Address: Central Bank building,Navapur, Barbheta

              My way bill no is 90062413. I found the side stand of my Royal Enfield Classic bike is broken on delivery. Please help me.
              Safexpress customer support has been notified about the posted complaint.
              Apologies for the inconvenience caused, please share your contact details so that we can assist you in a better way. Thank you.
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                J
                Jeevan Shukh Ka Shar- सत्य, कटु और सुख
                from Powai, Maharashtra
                Dec 4, 2020
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                Address: Raipur

                Toll free number band kar do very bad experience with your company
                Safexpress customer support has been notified about the posted complaint.
                Apologies! Please share your contact details so that we can arrange a call for you. Thank you.
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                  J
                  Jeevan Shukh Ka Shar- सत्य, कटु और सुख
                  from Powai, Maharashtra
                  Dec 4, 2020
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                  Address: Raipur

                  I am not able to contact safe express contact number of raipur chhattisgarh india
                  Safexpress customer support has been notified about the posted complaint.
                  Apologies for the inconvenience caused, please share your contact details and waybill number so that we can assist you in a better way. Thank you.
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                    M
                    Mohit Agrawalla
                    from Powai, Maharashtra
                    Dec 3, 2020
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                    Address: Angul, Sankar cinema road

                    My booking I'd 85136005 is booked from Mumbai to angul odisha has showing the delivered into Begusarai gaya now its a very urgent requirement of mine that please deliver it to angul, odisha, rajlaxmi Royal opp. to Modi collection sankar cinema road pin-759122, contact - [protected], [protected]
                    Safexpress customer support has been notified about the posted complaint.
                    Apologies for the inconvenience caused, you contact details are protected, please share your contact number so that we can assist you in a better way.
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                      M
                      Manohar Kawarani
                      from Powai, Maharashtra
                      Dec 3, 2020
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                      Address: Mukaramgunj jabalpur

                      Waybill no 89006325
                      Waybill no 87197090
                      Safexpress customer support has been notified about the posted complaint.
                      Apologies for the inconvenience caused, please share your contact number and more details so that we can assist you in a better way.
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                        S
                        Shø Kàt WåÑì
                        Nov 30, 2020
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                        I booked my luggage on 16 Oct 2020 but my luggage still not delivered
                        Safexpress customer support has been notified about the posted complaint.
                        Apologies for the inconvenience caused, please share your waybill number and contact details so that we can assist you in a better way.
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                          M
                          mohd ajazuddin
                          Nov 30, 2020
                          Resolved
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                          Resolved

                          Address: Maqsood ahmad s/o alijar 40A/1K Gaus nagar kareli ALLAHABAD -211016

                          Kindly requested to you.
                          Actually I booked 3 bales handlooms from panipat to allahabad.waybill no. 90070559. And correct pin code is 211016. But by mistake by transporter 411016 which is wrong pin. Plz correct and make it deliver at allahabad .
                          For further confirmation -[protected], [protected]
                          Plz take positive action in favour o[censored]s .
                          Thanks
                          Aug 10, 2021
                          Complaint marked as Resolved 
                          Safexpress customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 01, 2020
                          Safexpress Customer Care's response
                          Apologies for the inconvenience caused, we have forwarded your request to the concerned department, please allow us some time your issue will be resolved soon. Thank you.
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                            P
                            Pawan Kuna
                            Nov 29, 2020
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                            Have placed courier with way bill no 83845693 from Mohali to palasa on 13 th of November it has reached Visakhapatnam on 21st November till date it hadn’t reached palasa as my courier lying idle in Visakhapatnam since 8 days as it is a medical equipment I’m in dire need of it please kindly look into it do needful to deliver it to palasa on earliest date as possible thank you
                            Safexpress customer support has been notified about the posted complaint.
                            Apologies for the inconvenience caused please share your contact details so that we can assist you in a better way.
                            Pawan Kuna's [Complaint's author] reply, Nov 30, 2020
                            Safexpress Customer Care's response, Nov 30, 2020
                            Verified Support
                            Thank you for sharing the details, we have escalated your complaint to the concerned department, please allow us some time your issue will be contacted soon.
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                              B
                              Bikaah
                              Nov 28, 2020
                              Resolved
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                              Resolved

                              Address: Anjaniya swami temple road . Immadihalli . Whitefilead .bangalore 560066 . 740785332/7908388347.

                              I am bikash pradhan my 2wheelar arrived 27th nov 4:01pm . But stile not delivar upto . Plze kindly twommrow delivar 9:00am . Way bill no 89007796
                              Nov 29, 2020
                              Complaint marked as Resolved 
                              Waybill=89007796 Cont no 7407845332
                              Safexpress customer support has been notified about the posted complaint.
                              Nov 28, 2020
                              Updated by Bikaah
                              I request you . Plze kindly twommrow 9:00am delivar

                              Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department, please allow us some time your issue will be resolved soon.
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                                S
                                Shø Kàt WåÑì
                                Nov 27, 2020
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                                Address: Allahabad

                                I booked my luggage on 16 Oct 2020 from Allahabad to Mizoram but still my luggage not delivered and they are not even picking up the phone please help me out m worried about my luggage
                                Safexpress customer support has been notified about the posted complaint.
                                Please contact me
                                Apologies for the inconvenience caused, please share your waybill number and contact details so that we can assist you in a better way.
                                Shø Kàt WåÑì's [Complaint's author] reply, Nov 30, 2020
                                88310594
                                Shø Kàt WåÑì's [Complaint's author] reply, Nov 30, 2020
                                7006717806
                                Safexpress Customer Care's response, Nov 30, 2020
                                Verified Support
                                Thank you for sharing the information, we have forwarded your concern to the dedicated department, please allow us some time your issue will be resolved soon.
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                                  S
                                  Shalini Atush Gupta
                                  from Powai, Maharashtra
                                  Nov 26, 2020
                                  Resolved
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                                  Resolved

                                  The furniture is broken as seen in picture attached
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Safexpress customer support has been notified about the posted complaint.
                                  Nov 26, 2020
                                  Updated by Shalini Atush Gupta
                                  Waybill number[protected]
                                  Location: jaipur to Ahmedabad
                                  Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department, your issue will be resolved soon.
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                                    V
                                    venkateswar mangalanathan
                                    Nov 25, 2020
                                    Resolved
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                                    Resolved

                                    Address: Ramanathapuram
                                    Website: Consumer complaints. In

                                    I have courier two Wheeler from porbandar to ramanathapuram. But the handbar, T-stem of the fork will be damaged. LR no. Is 85550928.

                                    Kindly resolve this issue
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Safexpress customer support has been notified about the posted complaint.
                                    Apologies for the inconvenience caused, please share your contact details so that we can assist you in a better way. Thank you.
                                    Shø Kàt WåÑì's reply, Nov 27, 2020
                                    7006717806
                                    Safexpress Customer Care's response, Nov 27, 2020
                                    Verified Support
                                    Thank you, we hope our representative must have contacted you regarding further resolution and claim process. Your issue will be resolved soon.
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                                      B
                                      Bajrangpacfil
                                      Nov 23, 2020
                                      Resolved
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                                      Resolved

                                      Address: GUWAHATI

                                      Cn no[protected] out of 34 cartoons only 25 cartoons have been delivered on 21.11.2020 and now we are getting no response from your end against remaining 9 cartoons
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Safexpress customer support has been notified about the posted complaint.
                                      Apologies for the inconvenience caused, please share your waybill number and contact details so that we can assist you in a better way.
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                                        D
                                        Debusafexpress
                                        Nov 22, 2020
                                        Resolved
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                                        Resolved

                                        Dear Sir/Mam

                                        I am Debabrata Biswas, received courier through your reputed Safexpress courier service. Complaint as below.

                                        i) Courier received without blanket or I can say Blanket had been removed during transportation. Carton was fully packed when handed over to Shantipur Safexpress center. After that attached BOPP tape by Safexpress.
                                        But when received at Destination, carton was not fully packed. It looks press from top (photo attached). Most important thing is that carton has been opened from bottom and attached different colour BOPP tape after removing of blanket. It is clear.
                                        ii) Cloth drying stand received in damaged condition. Maximum stick has been damaged (photo attached). Same stand I received through other courier from Gulf to my home, without any damages. But transportation inside India it was damaged, I am really spellbound about your services.

                                        I am really shocked after receiving the parcel through Safexpress.

                                        I want my blanket return, it was imported.

                                        Please take necessary action as soon as possible.

                                        Regards
                                        Debabrata Biswas
                                        Aug 10, 2021
                                        Complaint marked as Resolved 
                                        Safexpress customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 23, 2020
                                        Safexpress Customer Care's response
                                        Apologies for the inconvenience caused, please share your contact number so that we can assist you in a better way. Thank you.
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