Claimed

Safexpress Complaints & Reviews

3.6
Updated: Mar 24, 2026
Complaints 1089
Resolved
723
Unresolved
366
Contacts

File a complaint to Safexpress

Having problems with Safexpress?

File a complaint and get it resolved by Safexpress customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Safexpress reviews & complaints page 26

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rohitraj9099
Dec 16, 2020
Report
Copy

Address: Doctor Colony, Agamkuan, Patna

Hello,
My name is Rohit Raj. I had not received my package yet which is delivered from Dehradun, dated: 7th Nov'2020. I am in contact with one of your employees at Patna but after talking with him for the past 20days, I am still not able to find when will I receive the package.

He told me that one of my boxes is delivered in Ranchi so the new waybill number will generate, but after 40days I am still not getting any info of my package.

Do something about it.

Name : ROHIT RAJ
address: Doctor Colony, Agamkuan, Patna
waybill number : 89825320
Safexpress customer support has been notified about the posted complaint.
Apologies for the inconvenience caused, please share your contact details so that we can assist you in a better way.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    dilip umrao
    from Mumbai, Maharashtra
    Dec 14, 2020
    Report
    Copy

    Address: Dilip Verma Mo. 8896449289, 127/324 A Juhi, Bara Devi, Kanpur - 208014

    My tracking No. 89064206, I found my goods but I have pay two 1228.00 & 1220.00+8.00 =2456.00 for one shipment

    Dear Sir, Please check your account and refund extra money.
    Safexpress customer support has been notified about the posted complaint.
    Dec 14, 2020
    Updated by dilip umrao
    Safexpress — Two time payment send

    My tracking No. 89064206, I found my goods but I have pay two 1228.00 & 1220.00+8.00 =2456.00 for one shipment

    Dear Sir, Please check your account and refund extra money.

    Apologies for the inconvenience caused, please share your contact details so that we can assist you in a better way. Thank you.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Manmohan Prasad
      from Powai, Maharashtra
      Dec 12, 2020
      Resolved
      Report
      Copy
      Resolved

      Dear Sir,
      I had booked my bike from Tinsukia ( Pin code - 786125) to Dhanbad ( Pin code - 862001) on 1/12/20.
      The bike arrived in dhanbad on 11/12/20. On reaching the warehouse in dhanbad, I found the bike in damaged condition. Damages incurred
      1. Front Modguard damaged.
      2. Engine guard damaged.
      3. Hole in gear box.
      4. Front suspension damaged
      5. Clutch lever damaged
      6. Gear lever bent
      7. Dent marks on petrol tank
      8. Handlebar bent.
      The images are attached.
      Such service is not expected from safexpress.
      On contacting area manager dhanbad, Mr. Akhileswar Nath Tiwari, I got no proper response. Kindly look into the matter and compensate the damages
      Thank You
      Manmohan Prasad
      Waybill no[protected]
      Mob no - [protected]
      Aug 10, 2021
      Complaint marked as Resolved 
      Safexpress customer support has been notified about the posted complaint.
      Verified Support
      Dec 15, 2020
      Safexpress Customer Care's response
      Apologies for the inconvenience caused, we have escalated your complaint to the concerned department, please allow us some time your issue will be resolved soon.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Ravi Padishala
        from Powai, Maharashtra
        Dec 9, 2020
        Report
        Copy

        Address: Khammam

        Hello sir
        This is Ravi Padishala I was recently transferred to Ahmedabad .So I contact to safe Express on 4th dec for pickup request. But there are no response from safe Express side. My family was already reached At delivery point(My new duty station). They are staying in hotel at Ahmedabad plz immediately shift my luggage as soon as possible
        My nearest Safe Express office 👇

        KHAMMAM

        SAFEXPRESS CENTRE
        SHOP NO. 5, BLOCK-4, SURVEY NO.108/A
        KARUNAGIRI SHOPPING COMPLEX, KARUNAGIRI NAGAR
        KHAMMAM - 507003
        TELANGANA
        Safexpress customer support has been notified about the posted complaint.
        Apologies for the inconvenience caused, please share your pickup request number and contact details so that we can assist you in a better way.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          Tripathi Book Distributors
          from Powai, Maharashtra
          Dec 7, 2020
          Report
          Copy

          Address: THE LIBRARIAN PANDIT RAVISHANKAR SHUKLA UNIVERSITY GE ROAD, AMANAKA RAIPUR - - 492010 CHHATTISGARH

          Waybill Number is 89841177

          Dear Sir,

          Not delivered till date, kindly update the status

          Contact: [protected]
          Safexpress customer support has been notified about the posted complaint.
          Apologies for the inconvenience caused, please share your contact details so that we can assist you in a better way. Thank you.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Bikas Dixit
            Dec 6, 2020
            Report
            Copy

            Address: Central Bank building,Navapur, Barbheta

            My way bill no is 90062413. I found the side stand of my Royal Enfield Classic bike is broken on delivery. Please help me.
            Safexpress customer support has been notified about the posted complaint.
            Apologies for the inconvenience caused, please share your contact details so that we can assist you in a better way. Thank you.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              Jeevan Shukh Ka Shar- सत्य, कटु और सुख
              from Powai, Maharashtra
              Dec 4, 2020
              Report
              Copy

              Address: Raipur

              Toll free number band kar do very bad experience with your company
              Safexpress customer support has been notified about the posted complaint.
              Apologies! Please share your contact details so that we can arrange a call for you. Thank you.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Jeevan Shukh Ka Shar- सत्य, कटु और सुख
                from Powai, Maharashtra
                Dec 4, 2020
                Report
                Copy

                Address: Raipur

                I am not able to contact safe express contact number of raipur chhattisgarh india
                Safexpress customer support has been notified about the posted complaint.
                Apologies for the inconvenience caused, please share your contact details and waybill number so that we can assist you in a better way. Thank you.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mohit Agrawalla
                  from Powai, Maharashtra
                  Dec 3, 2020
                  Report
                  Copy

                  Address: Angul, Sankar cinema road

                  My booking I'd 85136005 is booked from Mumbai to angul odisha has showing the delivered into Begusarai gaya now its a very urgent requirement of mine that please deliver it to angul, odisha, rajlaxmi Royal opp. to Modi collection sankar cinema road pin-759122, contact - [protected], [protected]
                  Safexpress customer support has been notified about the posted complaint.
                  Apologies for the inconvenience caused, you contact details are protected, please share your contact number so that we can assist you in a better way.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Manohar Kawarani
                    from Powai, Maharashtra
                    Dec 3, 2020
                    Report
                    Copy

                    Address: Mukaramgunj jabalpur

                    Waybill no 89006325
                    Waybill no 87197090
                    Safexpress customer support has been notified about the posted complaint.
                    Apologies for the inconvenience caused, please share your contact number and more details so that we can assist you in a better way.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shø Kàt WåÑì
                      Nov 30, 2020
                      Report
                      Copy

                      I booked my luggage on 16 Oct 2020 but my luggage still not delivered
                      Safexpress customer support has been notified about the posted complaint.
                      Apologies for the inconvenience caused, please share your waybill number and contact details so that we can assist you in a better way.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        mohd ajazuddin
                        Nov 30, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Maqsood ahmad s/o alijar 40A/1K Gaus nagar kareli ALLAHABAD -211016

                        Kindly requested to you.
                        Actually I booked 3 bales handlooms from panipat to allahabad.waybill no. 90070559. And correct pin code is 211016. But by mistake by transporter 411016 which is wrong pin. Plz correct and make it deliver at allahabad .
                        For further confirmation -[protected], [protected]
                        Plz take positive action in favour o[censored]s .
                        Thanks
                        Aug 10, 2021
                        Complaint marked as Resolved 
                        Safexpress customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 01, 2020
                        Safexpress Customer Care's response
                        Apologies for the inconvenience caused, we have forwarded your request to the concerned department, please allow us some time your issue will be resolved soon. Thank you.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Pawan Kuna
                          Nov 29, 2020
                          Report
                          Copy

                          Have placed courier with way bill no 83845693 from Mohali to palasa on 13 th of November it has reached Visakhapatnam on 21st November till date it hadn’t reached palasa as my courier lying idle in Visakhapatnam since 8 days as it is a medical equipment I’m in dire need of it please kindly look into it do needful to deliver it to palasa on earliest date as possible thank you
                          Safexpress customer support has been notified about the posted complaint.
                          Apologies for the inconvenience caused please share your contact details so that we can assist you in a better way.
                          Pawan Kuna's [Complaint's author] reply, Nov 30, 2020
                          Safexpress Customer Care's response, Nov 30, 2020
                          Verified Support
                          Thank you for sharing the details, we have escalated your complaint to the concerned department, please allow us some time your issue will be contacted soon.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Bikaah
                            Nov 28, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Anjaniya swami temple road . Immadihalli . Whitefilead .bangalore 560066 . 740785332/7908388347.

                            I am bikash pradhan my 2wheelar arrived 27th nov 4:01pm . But stile not delivar upto . Plze kindly twommrow delivar 9:00am . Way bill no 89007796
                            Nov 29, 2020
                            Complaint marked as Resolved 
                            Waybill=89007796 Cont no 7407845332
                            Safexpress customer support has been notified about the posted complaint.
                            Nov 28, 2020
                            Updated by Bikaah
                            I request you . Plze kindly twommrow 9:00am delivar

                            Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department, please allow us some time your issue will be resolved soon.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shø Kàt WåÑì
                              Nov 27, 2020
                              Report
                              Copy

                              Address: Allahabad

                              I booked my luggage on 16 Oct 2020 from Allahabad to Mizoram but still my luggage not delivered and they are not even picking up the phone please help me out m worried about my luggage
                              Safexpress customer support has been notified about the posted complaint.
                              Please contact me
                              Apologies for the inconvenience caused, please share your waybill number and contact details so that we can assist you in a better way.
                              Shø Kàt WåÑì's [Complaint's author] reply, Nov 30, 2020
                              88310594
                              Shø Kàt WåÑì's [Complaint's author] reply, Nov 30, 2020
                              7006717806
                              Safexpress Customer Care's response, Nov 30, 2020
                              Verified Support
                              Thank you for sharing the information, we have forwarded your concern to the dedicated department, please allow us some time your issue will be resolved soon.
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shalini Atush Gupta
                                from Powai, Maharashtra
                                Nov 26, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                The furniture is broken as seen in picture attached
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Safexpress customer support has been notified about the posted complaint.
                                Nov 26, 2020
                                Updated by Shalini Atush Gupta
                                Waybill number[protected]
                                Location: jaipur to Ahmedabad
                                Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department, your issue will be resolved soon.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  venkateswar mangalanathan
                                  Nov 25, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Ramanathapuram
                                  Website: Consumer complaints. In

                                  I have courier two Wheeler from porbandar to ramanathapuram. But the handbar, T-stem of the fork will be damaged. LR no. Is 85550928.

                                  Kindly resolve this issue
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Safexpress customer support has been notified about the posted complaint.
                                  Apologies for the inconvenience caused, please share your contact details so that we can assist you in a better way. Thank you.
                                  Shø Kàt WåÑì's reply, Nov 27, 2020
                                  7006717806
                                  Safexpress Customer Care's response, Nov 27, 2020
                                  Verified Support
                                  Thank you, we hope our representative must have contacted you regarding further resolution and claim process. Your issue will be resolved soon.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Bajrangpacfil
                                    Nov 23, 2020
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: GUWAHATI

                                    Cn no[protected] out of 34 cartoons only 25 cartoons have been delivered on 21.11.2020 and now we are getting no response from your end against remaining 9 cartoons
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Safexpress customer support has been notified about the posted complaint.
                                    Apologies for the inconvenience caused, please share your waybill number and contact details so that we can assist you in a better way.
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Debusafexpress
                                      Nov 22, 2020
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Dear Sir/Mam

                                      I am Debabrata Biswas, received courier through your reputed Safexpress courier service. Complaint as below.

                                      i) Courier received without blanket or I can say Blanket had been removed during transportation. Carton was fully packed when handed over to Shantipur Safexpress center. After that attached BOPP tape by Safexpress.
                                      But when received at Destination, carton was not fully packed. It looks press from top (photo attached). Most important thing is that carton has been opened from bottom and attached different colour BOPP tape after removing of blanket. It is clear.
                                      ii) Cloth drying stand received in damaged condition. Maximum stick has been damaged (photo attached). Same stand I received through other courier from Gulf to my home, without any damages. But transportation inside India it was damaged, I am really spellbound about your services.

                                      I am really shocked after receiving the parcel through Safexpress.

                                      I want my blanket return, it was imported.

                                      Please take necessary action as soon as possible.

                                      Regards
                                      Debabrata Biswas
                                      Aug 10, 2021
                                      Complaint marked as Resolved 
                                      Safexpress customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 23, 2020
                                      Safexpress Customer Care's response
                                      Apologies for the inconvenience caused, please share your contact number so that we can assist you in a better way. Thank you.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sanjoy Shamurailatpam
                                        Nov 22, 2020
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: JNIMS Road ,Porompat ,Imphal East

                                        Dear Sir,
                                        I am from Imphal, I am distributor of Medical equipment and Medical related products . Since past many time I am experience of Non Receipt of call and non delivery of Product at Imphal, Manipur .Please look on this matter .I have a consignment no 87566828 .It have reach at the godwon long time ago but noby bother .Its a ventilator of Govt Hospital . If i didnt deliver in time lots of problem is going to face . Looking forward for your kind action .
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        Safexpress customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 23, 2020
                                        Safexpress Customer Care's response
                                        Apologies for the inconvenience caused, please share your contact number so that we can escalate your complaint to the concerned department. Thank you.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit