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Safexpress Complaints & Reviews

3.6
Updated: Sep 29, 2025
Complaints 1081
Resolved
722
Unresolved
359
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Safexpress reviews & complaints page 26

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M
Mohit Agrawalla
from Powai, Maharashtra
Dec 3, 2020
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Address: Angul, Sankar cinema road

My booking I'd 85136005 is booked from Mumbai to angul odisha has showing the delivered into Begusarai gaya now its a very urgent requirement of mine that please deliver it to angul, odisha, rajlaxmi Royal opp. to Modi collection sankar cinema road pin-759122, contact - [protected], [protected]
Safexpress customer support has been notified about the posted complaint.
Apologies for the inconvenience caused, you contact details are protected, please share your contact number so that we can assist you in a better way.
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    M
    Manohar Kawarani
    from Powai, Maharashtra
    Dec 3, 2020
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    Address: Mukaramgunj jabalpur

    Waybill no 89006325
    Waybill no 87197090
    Safexpress customer support has been notified about the posted complaint.
    Apologies for the inconvenience caused, please share your contact number and more details so that we can assist you in a better way.
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      S
      Shø Kàt WåÑì
      Nov 30, 2020
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      I booked my luggage on 16 Oct 2020 but my luggage still not delivered
      Safexpress customer support has been notified about the posted complaint.
      Apologies for the inconvenience caused, please share your waybill number and contact details so that we can assist you in a better way.
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        M
        mohd ajazuddin
        Nov 30, 2020
        Resolved
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        Resolved

        Address: Maqsood ahmad s/o alijar 40A/1K Gaus nagar kareli ALLAHABAD -211016

        Kindly requested to you.
        Actually I booked 3 bales handlooms from panipat to allahabad.waybill no. 90070559. And correct pin code is 211016. But by mistake by transporter 411016 which is wrong pin. Plz correct and make it deliver at allahabad .
        For further confirmation -[protected], [protected]
        Plz take positive action in favour o[censored]s .
        Thanks
        +1 photos
        Aug 10, 2021
        Complaint marked as Resolved 
        Safexpress customer support has been notified about the posted complaint.
        Verified Support
        Dec 01, 2020
        Safexpress Customer Care's response
        Apologies for the inconvenience caused, we have forwarded your request to the concerned department, please allow us some time your issue will be resolved soon. Thank you.
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          P
          Pawan Kuna
          Nov 29, 2020
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          Have placed courier with way bill no 83845693 from Mohali to palasa on 13 th of November it has reached Visakhapatnam on 21st November till date it hadn’t reached palasa as my courier lying idle in Visakhapatnam since 8 days as it is a medical equipment I’m in dire need of it please kindly look into it do needful to deliver it to palasa on earliest date as possible thank you
          Safexpress customer support has been notified about the posted complaint.
          Apologies for the inconvenience caused please share your contact details so that we can assist you in a better way.
          Pawan Kuna's [Complaint's author] reply, Nov 30, 2020
          Safexpress Customer Care's response, Nov 30, 2020
          Verified Support
          Thank you for sharing the details, we have escalated your complaint to the concerned department, please allow us some time your issue will be contacted soon.
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            B
            Bikaah
            Nov 28, 2020
            Resolved
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            Resolved

            Address: Anjaniya swami temple road . Immadihalli . Whitefilead .bangalore 560066 . 740785332/7908388347.

            I am bikash pradhan my 2wheelar arrived 27th nov 4:01pm . But stile not delivar upto . Plze kindly twommrow delivar 9:00am . Way bill no 89007796
            +1 photos
            Nov 29, 2020
            Complaint marked as Resolved 
            Waybill=89007796 Cont no 7407845332
            Safexpress customer support has been notified about the posted complaint.
            Nov 28, 2020
            Updated by Bikaah
            I request you . Plze kindly twommrow 9:00am delivar

            Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department, please allow us some time your issue will be resolved soon.
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              S
              Shø Kàt WåÑì
              Nov 27, 2020
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              Address: Allahabad

              I booked my luggage on 16 Oct 2020 from Allahabad to Mizoram but still my luggage not delivered and they are not even picking up the phone please help me out m worried about my luggage
              Safexpress customer support has been notified about the posted complaint.
              Please contact me
              Apologies for the inconvenience caused, please share your waybill number and contact details so that we can assist you in a better way.
              Shø Kàt WåÑì's [Complaint's author] reply, Nov 30, 2020
              88310594
              Shø Kàt WåÑì's [Complaint's author] reply, Nov 30, 2020
              7006717806
              Safexpress Customer Care's response, Nov 30, 2020
              Verified Support
              Thank you for sharing the information, we have forwarded your concern to the dedicated department, please allow us some time your issue will be resolved soon.
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                S
                Shalini Atush Gupta
                from Powai, Maharashtra
                Nov 26, 2020
                Resolved
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                Resolved

                The furniture is broken as seen in picture attached
                +1 photos
                Aug 9, 2021
                Complaint marked as Resolved 
                Safexpress customer support has been notified about the posted complaint.
                Nov 26, 2020
                Updated by Shalini Atush Gupta
                Waybill number[protected]
                Location: jaipur to Ahmedabad
                Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department, your issue will be resolved soon.
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                  V
                  venkateswar mangalanathan
                  Nov 25, 2020
                  Resolved
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                  Resolved

                  Address: Ramanathapuram
                  Website: Consumer complaints. In

                  I have courier two Wheeler from porbandar to ramanathapuram. But the handbar, T-stem of the fork will be damaged. LR no. Is 85550928.

                  Kindly resolve this issue
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Safexpress customer support has been notified about the posted complaint.
                  Apologies for the inconvenience caused, please share your contact details so that we can assist you in a better way. Thank you.
                  Shø Kàt WåÑì's reply, Nov 27, 2020
                  7006717806
                  Safexpress Customer Care's response, Nov 27, 2020
                  Verified Support
                  Thank you, we hope our representative must have contacted you regarding further resolution and claim process. Your issue will be resolved soon.
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                    B
                    Bajrangpacfil
                    Nov 23, 2020
                    Resolved
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                    Resolved

                    Address: GUWAHATI

                    Cn no[protected] out of 34 cartoons only 25 cartoons have been delivered on 21.11.2020 and now we are getting no response from your end against remaining 9 cartoons
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    Safexpress customer support has been notified about the posted complaint.
                    Apologies for the inconvenience caused, please share your waybill number and contact details so that we can assist you in a better way.
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                      D
                      Debusafexpress
                      Nov 22, 2020
                      Resolved
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                      Resolved

                      Dear Sir/Mam

                      I am Debabrata Biswas, received courier through your reputed Safexpress courier service. Complaint as below.

                      i) Courier received without blanket or I can say Blanket had been removed during transportation. Carton was fully packed when handed over to Shantipur Safexpress center. After that attached BOPP tape by Safexpress.
                      But when received at Destination, carton was not fully packed. It looks press from top (photo attached). Most important thing is that carton has been opened from bottom and attached different colour BOPP tape after removing of blanket. It is clear.
                      ii) Cloth drying stand received in damaged condition. Maximum stick has been damaged (photo attached). Same stand I received through other courier from Gulf to my home, without any damages. But transportation inside India it was damaged, I am really spellbound about your services.

                      I am really shocked after receiving the parcel through Safexpress.

                      I want my blanket return, it was imported.

                      Please take necessary action as soon as possible.

                      Regards
                      Debabrata Biswas
                      Aug 10, 2021
                      Complaint marked as Resolved 
                      Safexpress customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 23, 2020
                      Safexpress Customer Care's response
                      Apologies for the inconvenience caused, please share your contact number so that we can assist you in a better way. Thank you.
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                        S
                        Sanjoy Shamurailatpam
                        Nov 22, 2020
                        Resolved
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                        Resolved

                        Address: JNIMS Road ,Porompat ,Imphal East

                        Dear Sir,
                        I am from Imphal, I am distributor of Medical equipment and Medical related products . Since past many time I am experience of Non Receipt of call and non delivery of Product at Imphal, Manipur .Please look on this matter .I have a consignment no 87566828 .It have reach at the godwon long time ago but noby bother .Its a ventilator of Govt Hospital . If i didnt deliver in time lots of problem is going to face . Looking forward for your kind action .
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        Safexpress customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 23, 2020
                        Safexpress Customer Care's response
                        Apologies for the inconvenience caused, please share your contact number so that we can escalate your complaint to the concerned department. Thank you.
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                          H
                          Hsjsnsmsms
                          from Bengaluru, Karnataka
                          Nov 20, 2020
                          Resolved
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                          Resolved

                          Address: Ranchi

                          I had paid for my consignment on 17 October 2020 and today it is 20 october. After calling multiple times to the customer support number and realising that they jjst hold yoir call for 5 minutes and cut the call after that saying that all support executives are busy, I decided to mail them.
                          After mailing the only thing they did was tried to deliver only one carton out of the two cartons of product as they got only one carton till now. Really I am confused how can a consignment of two cartons paid for together dispatched together reach one after another despite taking such a long time.

                          Very pathetic service.

                          Awb[protected]
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          Safexpress customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 20, 2020
                          Safexpress Customer Care's response
                          Apologies for the inconvenience caused, please share your contact details so that we can assist you in a better way. Thank you.
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                            P
                            parthi2020
                            Nov 20, 2020
                            Resolved
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                            Resolved

                            Hi,

                            As per the tracking consignmnet received on 16th at Kolkata. So far not delivered, called customer care and they assured will be taken care. But as off now not delivered and am not able to connect customer care now.

                            Total : 2 Packages

                            Consignment booked at Chennai on 7th Nov'20.

                            Request your support.

                            Please do call me : [protected] / [protected]
                            +1 photos
                            Nov 23, 2020
                            Complaint marked as Resolved 
                            Thanks Safe express team for your immediate action and guided the local delivery team to deliver my item on the same day. Appreciate your assistance and support.
                            Safexpress customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 21, 2020
                            Safexpress Customer Care's response
                            Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department, please allow us some time your issue will be resolved soon.
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                              P
                              PoojaCollection
                              Nov 17, 2020
                              Resolved
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                              Resolved

                              Address: IOC ROAD SIPARA PATNA

                              Parcel reached to patna but yet not delivered. Going bad name to company. Contacted many times to Mr Pappu. Still not delivered. My eway bill no_ 88427823, 88427850, 88427508, 88427507, 88427575. Plz guide them accordingly and inform me. Request action from administrative side.
                              Aug 12, 2021
                              Complaint marked as Resolved 
                              Safexpress customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 18, 2020
                              Safexpress Customer Care's response
                              Apologies for the inconvenience. We are looking into the matter on urgent basis.
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                                S
                                Sarabpreet Kaur Anand
                                Nov 17, 2020
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                                Waybill no. 88718418
                                The package is out for delivery since yesterday its not delivered yet and no resolution from customer care
                                +1 photos
                                Safexpress customer support has been notified about the posted complaint.
                                Apologies for the inconvenience caused, please share your contact details so that we can assist you in a better way.
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                                  P
                                  Prayanshu Verma
                                  Nov 17, 2020
                                  Resolved
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                                  Resolved

                                  I've parcelled up my things on 11th November'2020 from Dehradun to Kanpur (U.P.) and paid complete amount of Rs.3387/- on the same day. Waybill no. is[protected]
                                  Till date[protected], almost 1 week has been passed, but I did not get my delivery yet and after contacting to the office, I came to know today that my parcel is kept on HOLDING at Dehradun itself without giving me any genuine reason.
                                  Kindly look into the matter and try to deliver it as soon as possible. Please treat it as high urgency.

                                  Way Bill Number is[protected]

                                  Thanks!

                                  Regards,
                                  Prayanshu Verma
                                  [protected]/ [protected]
                                  [protected]@gmail.com
                                  +1 photos
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  Safexpress customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 17, 2020
                                  Safexpress Customer Care's response
                                  Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department your issue will be resolved soon.
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                                    L
                                    Lalrochhunga zathang
                                    from Powai, Maharashtra
                                    Nov 16, 2020
                                    Resolved
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                                    Resolved

                                    Address: Aizawl, Mizoram

                                    My parcel was being sent by safexpress on 4th October 2020, it reach Aizawl at 12th November 2020, i contact them and asked me courier fee and transportation fee, after paying all, they refused to sent me to Saiha, they want me to pick by myself, I can't pick by Myself that's why I pay for extra fee in safexpress, I contact them many times they postponed again and again, my parcel contain medicine, if broke or lost they will pay for that! Cause they refused to sent me after receiving and paying all fee, this is my tracking number :87016613
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    Safexpress customer support has been notified about the posted complaint.
                                    Nov 16, 2020
                                    Updated by Lalrochhunga zathang
                                    Take action as soon as possible, they are not polite and kind, they are lazy and hard to talk with them
                                    Verified Support
                                    Nov 17, 2020
                                    Safexpress Customer Care's response
                                    Please share your contact details so that we can assist you in a better way.
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                                      R
                                      Rokkam durga rao
                                      Nov 13, 2020
                                      Resolved
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                                      Resolved

                                      My bill no 83857275, reached Pune on 11 Nov at 0600hrs.Not yet delivered. Kindly arrang to deliver as soon as possible
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Safexpress customer support has been notified about the posted complaint.
                                      Apologies for the inconvenience, please share your contact number so that we can arrange a call for you.
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                                        V
                                        Vinayak Chothe
                                        Nov 12, 2020
                                        Resolved
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                                        Resolved

                                        I write to bring in your notice that consignment was booked from jalandhar cantt to Lingnoor k nool 02/11/2020 via safexpress way bill no 85090690 .
                                        The materials damaged and not in the condition to use all was all due to mishandling at the time of transit .The amount of goods damaged is for Rs 4000.
                                        kindly take the necessary action plz.

                                        Regards
                                        Chothe vinayak Shivaji
                                        Mob no = ([protected])
                                        [protected]@gmail.com
                                        +1 photos
                                        Aug 10, 2021
                                        Complaint marked as Resolved 
                                        Safexpress customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 13, 2020
                                        Safexpress Customer Care's response
                                        Apoligies for the inconvenience caused, we have forwarded your concern to the concerned department, your issue will be resolved soon.
                                        Verified Support
                                        Nov 16, 2020
                                        Safexpress Customer Care's response
                                        Hi, our team recently tried contacting you but unfortunately call wasn't completed. Thank you.
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