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3.6
Updated: Mar 24, 2026
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Safexpress reviews & complaints page 3

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N
Ngef
from Bengaluru, Karnataka
Jan 21, 2024
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Address: Address #sy no 8/1 door no 39/50,Aswathappa Compound 1st Main Lake Road,, MPM Layout ,Mallathahallii, Near to Parvi gold Appartments 60 feet lak

Sir / madam you have your warehouse in residential zone with not even getting approval from authorities in Bangalore Mallathalli lake road & blocking main road cross road this is to inform you we are complaining to authorities regarding this without getting approval from authorities you can’t take premise for rent in residential zone so if you what no confit you can vacate the premises asap we will wait for your response from co operative societies in this area .
Safexpress customer support has been notified about the posted complaint.
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    R
    RAM KISHAN
    from Noida, Uttar Pradesh
    Jan 19, 2024
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    [protected] dadson music world, door no. 1050g, sathy road, gandhipuram, coimbatore - 641012, pin code-641012, mobile no.-mr. clint - [protected]
    Safexpress customer support has been notified about the posted complaint.
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      R
      RAM KISHAN
      from Noida, Uttar Pradesh
      Jan 19, 2024
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      [protected] bharath musicals, 9, 100 feet road, bharathiyar complex, vadapalani, chennai - 600026, pin code-600026, mobile no.-mr. bharath - [protected]
      Safexpress customer support has been notified about the posted complaint.
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        R
        RAM KISHAN
        from Noida, Uttar Pradesh
        Jan 19, 2024
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        [protected] kalaivani musicals, 3/145, ecr road, neelangarai, chennai - 600115, pin code-600115, mobile no.-mr.seshadri - [protected]
        Safexpress customer support has been notified about the posted complaint.
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          A
          aaaafreen
          Dec 21, 2023
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          Loaded three fragile items from safexpress raebareli to mahipalpur, Delhi.. there was television, fridge and washing machine.. received all products in very bad condition.. television is completely damaged.. safexpress needs to reimburse for the damaged products
          Safexpress customer support has been notified about the posted complaint.
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            A
            aaaafreen
            Dec 21, 2023
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            Address: Safexpress raebareli

            There were three items which got loaded through safexpress, they were sent in pure working condition but today received the television in damaged condition, the screen of television is completely damaged.. the fridge was kept upside down .. safexpress needs to reimburse the amount of television
            Safexpress customer support has been notified about the posted complaint.
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              R
              RAM KISHAN
              from Noida, Uttar Pradesh
              Dec 21, 2023
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              Address: SAHA STORES (70415) / ( Booking ID - 900230)THANA ROAD VILL P O P S BORJORA BANKURA - 722202, Mobile No.-9232379832

              SAHA STORES (70415) / ( Booking ID - 900230)THANA ROAD VILL P O P S BORJORA BANKURA - 722202, Mobile No.-[protected]

              if any issue please call me [protected]
              Safexpress customer support has been notified about the posted complaint.
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                R
                RAM KISHAN
                from Noida, Uttar Pradesh
                Dec 21, 2023
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                SARIA TRADING CO (37042) / ( Booking ID - 80364)PANITANKI MORE SEVOKE ROAD SILIGURI opposite to hdcf bank PIN 734001, Mobile No.-[protected]/[protected]
                Safexpress customer support has been notified about the posted complaint.
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                  R
                  RAM KISHAN
                  from Noida, Uttar Pradesh
                  Dec 21, 2023
                  Dec 22, 2023
                  This thread was updated on Dec 22, 2023
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                  Address: SAHA STORES (70415) / ( Booking ID - 900230)THANA ROAD VILL P O P S BORJORA BANKURA - 722202, Mobile No.-9232379832

                  SAHA STORES (70415) / ( Booking ID - 900230)THANA ROAD VILL P O P S BORJORA BANKURA - 722202, Mobile No.-[protected]
                  Safexpress customer support has been notified about the posted complaint.
                  View replies
                  We are sorry to hear that. We are escalating your complaint to the concerned department. Our representative will get back to you soon.
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                    R
                    RAM KISHAN
                    from Noida, Uttar Pradesh
                    Dec 21, 2023
                    Dec 22, 2023
                    This thread was updated on Dec 22, 2023
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                    Address: MOHAN LAL AGARWAL (329868) / ( Booking ID - 86638)Bagangora,Mejia,Mejia,Bankura, Bankura-722143, West Bengal, India, Mobile No.-9732153009

                    MOHAN LAL AGARWAL (329868) / ( Booking ID - 86638)Bagangora, Mejia, Mejia, Bankura, Bankura-722143, West Bengal, India, Mobile No.-[protected]
                    Safexpress customer support has been notified about the posted complaint.
                    View replies
                    We are extremely apologetic for the inconvenience caused to you. Please mail your details to [protected]@safexpress.com or reach us at[protected].
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                      R
                      RC s yadav
                      Dec 15, 2023
                      Dec 22, 2023
                      This thread was updated on Dec 22, 2023
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                      Address: Tezpur assam

                      HF Deluxe RJ 43 SD 1190 from the Safexpress warehouse of tezpur. waybill no[protected]
                      Safexpress customer support has been notified about the posted complaint.
                      View replies
                      We are extremely apologetic for the inconvenience caused to you. Please mail your details to [protected]@safexpress.com or reach us at[protected].
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                        S
                        Souravsinghkatoch
                        Nov 28, 2023
                        Dec 22, 2023
                        This thread was updated on Dec 22, 2023
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                        Address: Trident Group, E-212 Kitchlu Nagar, Ludhiana,141001

                        I booked bike transportation from Narmadapuram to Ludhiana. Waybill no.[protected].
                        Safexpress customer support has been notified about the posted complaint.
                        View replies
                        We are extremely apologetic for the inconvenience caused to you. Please mail your details to [protected]@safexpress.com or reach us at[protected].
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                          M
                          madhu kothula [email protected]
                          Nov 14, 2023
                          Dec 22, 2023
                          This thread was updated on Dec 22, 2023
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                          Address: Madhu kothula S%Dudaiah, H. No. 2_16, post..konkapaka, Mandal.. Parvathagiri, Dist.. Warangal, Telangana state, pin 506365

                          Im madhu kothula from warangal. I'm a medical representative in Ind Swift company. My company sent me 3boxes of medical samples.
                          Safe Express transportation didn't give my sample. But they are updating as delivered in their system. 17 days passed.
                          Kindly solve my problem.
                          Thank you
                          My address
                          KOTHULA MADHU s% Dudaiah
                          H. No. 2_16
                          Post.. Konkapaka
                          Mandal.. Parvathagiri
                          Dist.. Warangal
                          Telangana state
                          Pin.506365
                          India.
                          Contact no.. [protected]
                          Safexpress customer support has been notified about the posted complaint.
                          View replies
                          We are extremely apologetic for the inconvenience caused to you. Please mail your details to [protected]@safexpress.com or reach us at[protected].
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                            V
                            Vicky matawadkar
                            from Belgaum, Karnataka
                            Nov 2, 2023
                            Dec 22, 2023
                            This thread was updated on Dec 22, 2023
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                            Address: Belagavi

                            Even though our parcel has been in Belgaum for two days, we have not received the delivery yet,
                            I have been talking to two staff since morning and they are saying that they will deliver in half an hour,
                            But after noon both the staff are not picking up the phone and not responding.
                            Those mobile numbers
                            1)[protected]
                            2)[protected]
                            Safexpress customer support has been notified about the posted complaint.
                            View replies
                            Please accept our sincere apologies and we request you to contact us at[protected].
                            Reply
                            We are extremely apologetic for the inconvenience caused to you. Please mail your details to [protected]@safexpress.com or reach us at[protected].
                            Reply
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                              L
                              lalthazuala lalthazuala
                              Nov 1, 2023
                              Dec 22, 2023
                              This thread was updated on Dec 22, 2023
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                              Damaged goods received

                              Address: N-105, venghlui, Aizawl, Mizoram 796001

                              A samsung television was send from Khandwa, Madhya Pradesh to aizawl. the item was recieved today in the evening at aroung 5:30 Pm. upon opening it the LCD screen was damaged. the Tv was send by my father to me without any damage what i expect from safe express is:
                              - replace the TV with whatever is applicable as per their insurance policy
                              - if there is no insurance, safe express is to replace the tevevision

                              my...
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                              S
                              Sanal Thazhathu Varium
                              Oct 26, 2023
                              Oct 26, 2023
                              This thread was updated on Oct 26, 2023
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                              We have had pathetic experience with Safe Express for the delivery of our order paced thru THE SLEEP COMPANY for the delivery of mattresses.

                              They have brought our shipment and refused delivery to our flat which is in the 5th Floor. They are insisting us to take the delivery at the ground floor of the building. The courier has been adamant and rude and returned the package without delivering it to our flat! Such companies should not be dealing with the service industry at all.

                              I am based outside India and the receiver of the package was my parents and the courier expects the old age parent's to take the delivery at the ground floor and hand carry the heavy items to the 5th floor ?

                              Its a brand new building and has got Service lifts available - why does the courier not deliver it at the doorsteps ?
                              Safexpress customer support has been notified about the posted complaint.
                              View replies
                              We are extremely apologetic for the inconvenience caused to you. Please mail your details to [protected]@safexpress.com or reach us at[protected].
                              Reply
                              Sanal Thazhathu Varium's [Complaint's author] reply, Oct 26, 2023
                              Undelivered Parcel - The Sleep Company Order # 20105427 / Safe Express AWB # 100008184625

                              Email to this id [email protected] is not working..

                              Team @ Safe Express

                              We have had pathetic experience with Safe Express for the delivery of our order paced thru THE SLEEP COMPANY for the delivery of mattresses.

                              Courier have brought our shipment and refused delivery to our flat which is in the 5th Floor. Courier person was insisting us to take the delivery at the ground floor of the building. The courier has been adamant and rude and returned the package without delivering it to our flat!

                              Such behavioral people / companies should not be dealing / serving in the service industry at all.

                              I am based outside India and the receiver of the package was my parents and the courier expects the old age parent's to take the delivery at the ground floor and hand carry the heavy items to the 5th floor ?

                              These are 3 x Mattresses and 3 Sets of Pillows ordered thru THE SLEEP COMPANY and worth over 100K. We have notified THE SLEEP COMPANY as well about this unacceptable courier attitude and holding back the delivery.

                              Its a brand new building and has got Service lifts available & why does the courier not deliver it at the doorsteps?

                              Please ensure that our shipment is delivered asap safe and at our door steps immediately.
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                                M
                                Murthy2023
                                Oct 25, 2023
                                Dec 22, 2023
                                This thread was updated on Dec 22, 2023
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                                Address: Flat no A 002, block A, JP Tulips apartment, Hoskote Bengaluru Karnataka

                                I have booked my house hold goods to be shipped from Buxar Bihar to Hoskote Bengaluru Karnataka.
                                Booked in last week of July 2023.

                                Except Big 42 inches LG TV (worth Rs. 42000+) all materials (some damaged) delivered in first week of September 2023.

                                Spoke to the employee/agent lifted the material at Buxar. He said, need not worry, TV will be delivered - may be delayed.

                                Waited for many days and lodged a complaint on company web.
                                But, till date TV not delivered.

                                Learnt that even the initial waybill cancelled and new waybill generated by the employee/agent at Buxar
                                Please arrange to deliver my TV or money to purchase another TV of same size of LG company.
                                Safexpress customer support has been notified about the posted complaint.
                                View replies
                                Way bill.[protected]Material booked at Buxar) on 25/07/2023 for Hoskote

                                New way bill generated[protected]material delivered at Hoskote with this waybill number)

                                Another way bill[protected] dt. 25/07/2023 for material to be delivered at Visakhapatnam.
                                Reply
                                Please accept our sincere apologies and we request you to contact us at[protected].
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                                  9
                                  9005688835
                                  from Basi, Punjab
                                  Oct 22, 2023
                                  Oct 26, 2023
                                  This thread was updated on Oct 26, 2023
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                                  I have ordered my house hold luggage through safe express on 26 sep 23 from Air force station Bhisiana (151201) to Air force station hakimpet (500014) I received the luggage timely, but the items was broken . There are no option to add photographs which were taken during delivery my way bill no[protected]
                                  Safexpress customer support has been notified about the posted complaint.
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                                  We are extremely apologetic for the inconvenience caused to you. Please reach us at[protected] to register your complaint.
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                                    C
                                    Cruise_Killer
                                    from Kolkata, West Bengal
                                    Oct 10, 2023
                                    Oct 14, 2023
                                    This thread was updated on Oct 14, 2023
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                                    Address: Hyderabad & Kolkata

                                    Shipment number[protected]

                                    Delivery of house shifting items from Hyderabad to Kolkata, delivery was done in due time, but after receiving and opening package, it was realized that some valuables and common kitchen items were missing. Seems like the folks at Safeexpress opened up the cartons at backend and resealed using the same tape. Now after registering complaint, it's been a month but no response or resolution from Safexpress on the same. If this persists, i would request the consumer forum to escalate this and suggest a resolution. Also I would share my experience with the public forum on social media so that this does not happen with anyone else.
                                    Safexpress customer support has been notified about the posted complaint.
                                    View replies
                                    We do understand your displeasure & sincerely regret for inconvenience caused. At Safexpress, our customers are the biggest assets for us & any discomfort felt by our customers is our top concern. Please call us at[protected] to register your complaint, we assure you the appropriate action against your complaint.
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                                      K
                                      Karthiathen
                                      Oct 8, 2023
                                      Oct 14, 2023
                                      This thread was updated on Oct 14, 2023
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                                      Material not delivered - 10 Days holding in Nagercoil (Safexpress)

                                      Address: Nagercoil, Kanyakumari District, Tamilnadu

                                      It's almost more than 10days material is there in local hub Nagercoil (Safe Express) very worst not attending calls, if sometimes taking and saying no manpower with us. It's almost 20days from booking date and local team is holding for 10days. Local team contact number [protected]

                                      LR number:[protected]

                                      Nagercoil Pin code - 629001 (This safe express hub is holding for 10days without any response) Material...
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                                      We sincerely regret the inconvenience caused to you during the recent delivery of your consignment. Thank you for bringing this matter to our attention.



                                      We understand that there was a lac...
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