Safexpress Complaints & Reviews

Address: Trident Group, E-212 Kitchlu Nagar, Ludhiana,141001

I booked bike transportation from Narmadapuram to Ludhiana. Waybill no.[protected].

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Safexpress Customer Care

from Gurgaon, Haryana

Dec 22, 2023

Verified Support

We are extremely apologetic for the inconvenience caused to you. Please mail your details to [protected]@safexpress.com or reach us at[protected].

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Address: Madhu kothula S%Dudaiah, H. No. 2_16, post..konkapaka, Mandal.. Parvathagiri, Dist.. Warangal, Telangana state, pin 506365

Im madhu kothula from warangal. I'm a medical representative in Ind Swift company. My company sent me 3boxes of medical samples.
Safe Express transportation didn't give my sample. But they are updating as delivered in their system. 17 days passed.
Kindly solve my problem.
Thank you
My address
KOTHULA MADHU s% Dudaiah
H. No. 2_16
Post.. Konkapaka
Mandal.. Parvathagiri
Dist.. Warangal
Telangana state
Pin.506365
India.
Contact no.. [protected]

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Safexpress Customer Care

from Gurgaon, Haryana

Dec 22, 2023

Verified Support

We are extremely apologetic for the inconvenience caused to you. Please mail your details to [protected]@safexpress.com or reach us at[protected].

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Address: Belagavi

Even though our parcel has been in Belgaum for two days, we have not received the delivery yet,
I have been talking to two staff since morning and they are saying that they will deliver in half an hour,
But after noon both the staff are not picking up the phone and not responding.
Those mobile numbers
1)[protected]
2)[protected]

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Safexpress Customer Care

from Gurgaon, Haryana

Dec 22, 2023

Verified Support

Please accept our sincere apologies and we request you to contact us at[protected].

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Safexpress Customer Care

from Gurgaon, Haryana

Dec 22, 2023

Verified Support

We are extremely apologetic for the inconvenience caused to you. Please mail your details to [protected]@safexpress.com or reach us at[protected].

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Address: N-105, venghlui, Aizawl, Mizoram 796001

A samsung television was send from Khandwa, Madhya Pradesh to aizawl. the item was recieved today in the evening at aroung 5:30 Pm. upon opening it the LCD screen was damaged. the Tv was send by my father to me without any damage what i expect from safe express is:
- replace the TV with whatever is applicable as per their insurance policy
- if there is no insurance, safe express is to replace the tevevision

my...

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We have had pathetic experience with Safe Express for the delivery of our order paced thru THE SLEEP COMPANY for the delivery of mattresses.

They have brought our shipment and refused delivery to our flat which is in the 5th Floor. They are insisting us to take the delivery at the ground floor of the building. The courier has been adamant and rude and returned the package without delivering it to our flat! Such companies should not be dealing with the service industry at all.

I am based outside India and the receiver of the package was my parents and the courier expects the old age parent's to take the delivery at the ground floor and hand carry the heavy items to the 5th floor ?

Its a brand new building and has got Service lifts available - why does the courier not deliver it at the doorsteps ?

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Safexpress Customer Care

from Gurgaon, Haryana

Oct 26, 2023

Verified Support

We are extremely apologetic for the inconvenience caused to you. Please mail your details to [protected]@safexpress.com or reach us at[protected].

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Sanal Thazhathu Varium's [Complaint's author] reply, Oct 26, 2023

Undelivered Parcel - The Sleep Company Order # 20105427 / Safe Express AWB # 100008184625

Email to this id [email protected] is not working..

Team @ Safe Express

We have had pathetic experience with Safe Express for the delivery of our order paced thru THE SLEEP COMPANY for the delivery of mattresses.

Courier have brought our shipment and refused delivery to our flat which is in the 5th Floor. Courier person was insisting us to take the delivery at the ground floor of the building. The courier has been adamant and rude and returned the package without delivering it to our flat!

Such behavioral people / companies should not be dealing / serving in the service industry at all.

I am based outside India and the receiver of the package was my parents and the courier expects the old age parent's to take the delivery at the ground floor and hand carry the heavy items to the 5th floor ?

These are 3 x Mattresses and 3 Sets of Pillows ordered thru THE SLEEP COMPANY and worth over 100K. We have notified THE SLEEP COMPANY as well about this unacceptable courier attitude and holding back the delivery.

Its a brand new building and has got Service lifts available & why does the courier not deliver it at the doorsteps?

Please ensure that our shipment is delivered asap safe and at our door steps immediately.

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Address: Flat no A 002, block A, JP Tulips apartment, Hoskote Bengaluru Karnataka

I have booked my house hold goods to be shipped from Buxar Bihar to Hoskote Bengaluru Karnataka.
Booked in last week of July 2023.

Except Big 42 inches LG TV (worth Rs. 42000+) all materials (some damaged) delivered in first week of September 2023.

Spoke to the employee/agent lifted the material at Buxar. He said, need not worry, TV will be delivered - may be delayed.

Waited for many days and lodged a complaint on company web.
But, till date TV not delivered.

Learnt that even the initial waybill cancelled and new waybill generated by the employee/agent at Buxar
Please arrange to deliver my TV or money to purchase another TV of same size of LG company.

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M

Murthy2023

Oct 25, 2023

Way bill.[protected]Material booked at Buxar) on 25/07/2023 for Hoskote

New way bill generated[protected]material delivered at Hoskote with this waybill number)

Another way bill[protected] dt. 25/07/2023 for material to be delivered at Visakhapatnam.

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Safexpress Customer Care

from Gurgaon, Haryana

Dec 22, 2023

Verified Support

Please accept our sincere apologies and we request you to contact us at[protected].

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I have ordered my house hold luggage through safe express on 26 sep 23 from Air force station Bhisiana (151201) to Air force station hakimpet (500014) I received the luggage timely, but the items was broken . There are no option to add photographs which were taken during delivery my way bill no[protected]

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Safexpress Customer Care

from Gurgaon, Haryana

Oct 26, 2023

Verified Support

We are extremely apologetic for the inconvenience caused to you. Please reach us at[protected] to register your complaint.

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Address: Hyderabad & Kolkata

Shipment number[protected]

Delivery of house shifting items from Hyderabad to Kolkata, delivery was done in due time, but after receiving and opening package, it was realized that some valuables and common kitchen items were missing. Seems like the folks at Safeexpress opened up the cartons at backend and resealed using the same tape. Now after registering complaint, it's been a month but no response or resolution from Safexpress on the same. If this persists, i would request the consumer forum to escalate this and suggest a resolution. Also I would share my experience with the public forum on social media so that this does not happen with anyone else.

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Safexpress Customer Care

from Gurgaon, Haryana

Oct 14, 2023

Verified Support

We do understand your displeasure & sincerely regret for inconvenience caused. At Safexpress, our customers are the biggest assets for us & any discomfort felt by our customers is our top concern. Please call us at[protected] to register your complaint, we assure you the appropriate action against your complaint.

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Address: Nagercoil, Kanyakumari District, Tamilnadu

It's almost more than 10days material is there in local hub Nagercoil (Safe Express) very worst not attending calls, if sometimes taking and saying no manpower with us. It's almost 20days from booking date and local team is holding for 10days. Local team contact number [protected]

LR number:[protected]

Nagercoil Pin code - 629001 (This safe express hub is holding for 10days without any response) Material...

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Address: Nagercoil, Kanyakumari District, Tamilnadu -629001

Dear sir,
The following LR number[protected], the material dispatched from kadi and delivered local hub Nagercoil (Pin code - 629001). The Local hub is not delivering the material now, kindly take action immediately and solve this, material is very urgent or will face a huge loss due to this....

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Hi, my product was dispatched on 24th August safeexpress
And it's been 6 days now and today it's showing me that waybill is undelivered.
My waybill no. Is[protected].

And because of late delivery it's causing harm to my business.

I want satisfactory answer from them for late delivery and compensation for the same if the loss accusing to my company for late delivery.

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Safexpress Customer Care

from Gurgaon, Haryana

Sep 1, 2023

Verified Support

Please accept our sincere apologies. We request you to message us your contact number and waybill number or contact us at[protected] to resolve your complaint asap.

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Address: Coimbatore

Refer[protected] booked from bhilwara has still not received. I got a call last Thursday and I had requested for a alternate address delivery. Please expedite delivery as soon as possible.

Regards
[protected]

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Safexpress Customer Care

from Gurgaon, Haryana

Sep 1, 2023

Verified Support

Please accept our sincere apologies. We request you to message us your contact number and waybill number or contact us at[protected] to resolve your complaint asap.

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Address: Shre na Sharda kuthii, ramkrishna na lane ,asas

Here in reference to your waybill no ( protected) dated 01.08.23, there are 13 packages which I received totally broken and when I open the boxes each and every household expansive materials... induction, iron, wine glass, boxes broken in pieces. It's a huge loss

Therefore you are requested to pay my demurrage value with in 5 to 6 days

+6 photos

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Safexpress Customer Care

from Gurgaon, Haryana

Sep 1, 2023

Verified Support

Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.

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Address: professor para college tilla,Agartala West tripura

In reference to your waybill no[protected] dated 01/08/23 amd received on 12/08/23, 2 pakage which are booked from Moradabad, UP to Agartala, Tripura. Just after open the package it was found that all my medical equipment, different expensive books and articles are damaged and broken.
Therefore, you are requested to pay my demurrage value within 3 to 5 days. Otherwise I will go to next course of action. Yours sincerely Dr..Satarupa Debnath

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Safexpress Customer Care

from Gurgaon, Haryana

Sep 1, 2023

Verified Support

Please accept our sincere apologies. We request you to message us your contact number and waybill number or contact us at[protected] to resolve your complaint asap.

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Way bill number[protected], carton boxes and 4 trolley bags were sent on pickup date 29.07.23. All branded trolley bags have been cut fully and deeply. Belongings inside the trolley bags are missing . Trolley bags are fully damaged . I want strict action and compensation for my belongings and fully damaged trolley bags as per the valuation of important belongings.

+6 photos

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Safexpress Customer Care

from Gurgaon, Haryana

Sep 2, 2023

Verified Support

Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.

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I sent my luggage through Coimbatore branch of safe express company having branch number CMB 102 with way bill no[protected] on 29 July 2023 from Coimbatore (Tamilnadu)to Faridabad (Haryana). Today luggage was received in Faridabad in worst possible condition. My trolley bags are torn and cut by scissors by some ### in totally pathetic conditions. After this, they used tapes so that no one is able to see the torn parts .All the luggage inside are scattered. It seems as if someone tried to find some valuable items from the luggage. They have completely destroyed my bags costing around 20, 000. This has destroyed my trust in the company. Apart from this, safe express agent is talking rudely and not even responding. This is highly unprofessional and pathetic behaviour.

+7 photos

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Safexpress Customer Care

from Gurgaon, Haryana

Sep 6, 2023

Verified Support

Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.

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My waybill number is[protected] and it is shows "Waybill Undelivered" for the last 2 tracking updates.
I was at office the entire day and there was no notification about a delivery.

I didn't even receive a call when the shipment was arreived and undelivered.

I want this delivery on priority.

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Safexpress Customer Care

from Gurgaon, Haryana

Sep 1, 2023

Verified Support

Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.

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ABSOLUTE SIGN, Vishal Jani, Basement, Ambalal Avenue, Nr. Stadium Cross Roads, Navrangpura,
Ahmedabad-9, Gujarat., Pin Code-380009
Vishal Jani-[protected]

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R

RAM KISHAN

from Noida, Uttar Pradesh

Aug 4, 2023

still not delivered and mail come solved

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Safexpress Customer Care

from Gurgaon, Haryana

Sep 1, 2023

Verified Support

We appreciate your patience and support. As per our customer support team, your consignment has been delivered. We look forward to serving you soon again.

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From Subject Received Size Categories In Folder
[protected]@dartdesign.in RE: Need delivery by Tomorrow Morning[protected] - VERYH BAD SERVICE AND WRONG TAT. WE WILL GIVE ANY AIRSHIPMENT TO YOU VERY BAD SERVICE

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R

RAM KISHAN

from Noida, Uttar Pradesh

Aug 5, 2023

6 days no movement, kiya Company band ho gae hai

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Safexpress Customer Care

from Gurgaon, Haryana

Sep 1, 2023

Verified Support

We appreciate your patience and support. As per our customer support team, your consignment has been delivered. We look forward to serving you soon again.

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Address: Siliguri

My bike tail light has been broken during courier.my way Bill number is[protected]

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Safexpress Customer Care

from Gurgaon, Haryana

Sep 1, 2023

Verified Support

Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.

Safexpress Complaints & Reviews

File a complaint to Safexpress

Safexpress reviews & complaints page 3

Damage to bike during transportation

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Without giving the stocks, entering in the system as delivered

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About not responding

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Damaged goods received

Undelivered Parcel - The Sleep Company Order # 20105427

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42 inches LG TV missed

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Delivered broken my house hold luggage

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Item Stolen during Transit - Valuables taken out and boxes resealed in the back end.

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Material not delivered - 10 Days holding in Nagercoil (Safexpress)

Material not delivered - Nagercoil (Safexpress)

Urgent: it's regarding late delivery

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Shipment

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Material demurrage claim

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Materials demurrage claim

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Highly damaged Courier and trolley bags received

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Totally damaged conditions of received luggage

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Waybill Undelivered

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100005939292, 4 Days in one location

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100005743726

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Tail light broken during courier

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Safexpress Complaints & Reviews

File a complaint to Safexpress

Safexpress reviews & complaints page 3

Damage to bike during transportation

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Without giving the stocks, entering in the system as delivered

Post your Comment

About not responding

Post your Comment

Damaged goods received

Undelivered Parcel - The Sleep Company Order # 20105427

Post your Comment

42 inches LG TV missed

Post your Comment

Delivered broken my house hold luggage

Post your Comment

Item Stolen during Transit - Valuables taken out and boxes resealed in the back end.

Post your Comment

Material not delivered - 10 Days holding in Nagercoil (Safexpress)

Material not delivered - Nagercoil (Safexpress)

Urgent: it's regarding late delivery

Post your Comment

Shipment

Post your Comment

Material demurrage claim

Post your Comment

Materials demurrage claim

Post your Comment

Highly damaged Courier and trolley bags received

Post your Comment

Totally damaged conditions of received luggage

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Waybill Undelivered

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100005939292, 4 Days in one location

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100005743726

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Tail light broken during courier

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