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Updated: Mar 24, 2026
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K
Karthiathen
Oct 8, 2023
Oct 14, 2023
This thread was updated on Oct 14, 2023
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Material not delivered - Nagercoil (Safexpress)

Address: Nagercoil, Kanyakumari District, Tamilnadu -629001

Dear sir,
The following LR number[protected], the material dispatched from kadi and delivered local hub Nagercoil (Pin code - 629001). The Local hub is not delivering the material now, kindly take action immediately and solve this, material is very urgent or will face a huge loss due to this....
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Redpact
Aug 28, 2023
Sep 1, 2023
This thread was updated on Sep 1, 2023
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Hi, my product was dispatched on 24th August safeexpress
And it's been 6 days now and today it's showing me that waybill is undelivered.
My waybill no. Is[protected].

And because of late delivery it's causing harm to my business.

I want satisfactory answer from them for late delivery and compensation for the same if the loss accusing to my company for late delivery.
Safexpress customer support has been notified about the posted complaint.
Please accept our sincere apologies. We request you to message us your contact number and waybill number or contact us at[protected] to resolve your complaint asap.
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    M
    Major Venugopal
    from Chennai, Tamil Nadu
    Aug 16, 2023
    Sep 1, 2023
    This thread was updated on Sep 1, 2023
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    Address: Coimbatore

    Refer[protected] booked from bhilwara has still not received. I got a call last Thursday and I had requested for a alternate address delivery. Please expedite delivery as soon as possible.

    Regards
    [protected]
    Safexpress customer support has been notified about the posted complaint.
    Please accept our sincere apologies. We request you to message us your contact number and waybill number or contact us at[protected] to resolve your complaint asap.
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      M
      Aug 16, 2023
      Sep 1, 2023
      This thread was updated on Sep 1, 2023
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      Address: Shre na Sharda kuthii, ramkrishna na lane ,asas

      Here in reference to your waybill no ( protected) dated 01.08.23, there are 13 packages which I received totally broken and when I open the boxes each and every household expansive materials... induction, iron, wine glass, boxes broken in pieces. It's a huge loss

      Therefore you are requested to pay my demurrage value with in 5 to 6 days
      Safexpress customer support has been notified about the posted complaint.
      Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.
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        S
        Aug 13, 2023
        Sep 1, 2023
        This thread was updated on Sep 1, 2023
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        Address: professor para college tilla,Agartala West tripura

        In reference to your waybill no[protected] dated 01/08/23 amd received on 12/08/23, 2 pakage which are booked from Moradabad, UP to Agartala, Tripura. Just after open the package it was found that all my medical equipment, different expensive books and articles are damaged and broken.
        Therefore, you are requested to pay my demurrage value within 3 to 5 days. Otherwise I will go to next course of action. Yours sincerely Dr..Satarupa Debnath
        Safexpress customer support has been notified about the posted complaint.
        Please accept our sincere apologies. We request you to message us your contact number and waybill number or contact us at[protected] to resolve your complaint asap.
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          S
          Sangh Priy
          Aug 7, 2023
          Sep 2, 2023
          This thread was updated on Sep 2, 2023
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          Way bill number[protected], carton boxes and 4 trolley bags were sent on pickup date 29.07.23. All branded trolley bags have been cut fully and deeply. Belongings inside the trolley bags are missing . Trolley bags are fully damaged . I want strict action and compensation for my belongings and fully damaged trolley bags as per the valuation of important belongings.
          Safexpress customer support has been notified about the posted complaint.
          Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.
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            S
            Saumya7587
            Aug 7, 2023
            Sep 6, 2023
            This thread was updated on Sep 6, 2023
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            I sent my luggage through Coimbatore branch of safe express company having branch number CMB 102 with way bill no[protected] on 29 July 2023 from Coimbatore (Tamilnadu)to Faridabad (Haryana). Today luggage was received in Faridabad in worst possible condition. My trolley bags are torn and cut by scissors by some ### in totally pathetic conditions. After this, they used tapes so that no one is able to see the torn parts .All the luggage inside are scattered. It seems as if someone tried to find some valuable items from the luggage. They have completely destroyed my bags costing around 20, 000. This has destroyed my trust in the company. Apart from this, safe express agent is talking rudely and not even responding. This is highly unprofessional and pathetic behaviour.
            Safexpress customer support has been notified about the posted complaint.
            Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.
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              Infraway
              from Jaipur, Rajasthan
              Aug 4, 2023
              Sep 1, 2023
              This thread was updated on Sep 1, 2023
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              My waybill number is[protected] and it is shows "Waybill Undelivered" for the last 2 tracking updates.
              I was at office the entire day and there was no notification about a delivery.

              I didn't even receive a call when the shipment was arreived and undelivered.

              I want this delivery on priority.
              Safexpress customer support has been notified about the posted complaint.
              Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.
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                R
                RAM KISHAN
                from Noida, Uttar Pradesh
                Aug 4, 2023
                Sep 1, 2023
                This thread was updated on Sep 1, 2023
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                ABSOLUTE SIGN, Vishal Jani, Basement, Ambalal Avenue, Nr. Stadium Cross Roads, Navrangpura,
                Ahmedabad-9, Gujarat., Pin Code-380009
                Vishal Jani-[protected]
                Safexpress customer support has been notified about the posted complaint.
                still not delivered and mail come solved
                We appreciate your patience and support. As per our customer support team, your consignment has been delivered. We look forward to serving you soon again.
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                  R
                  RAM KISHAN
                  from Noida, Uttar Pradesh
                  Jul 21, 2023
                  Sep 1, 2023
                  This thread was updated on Sep 1, 2023
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                  From Subject Received Size Categories In Folder
                  [protected]@dartdesign.in RE: Need delivery by Tomorrow Morning[protected] - VERYH BAD SERVICE AND WRONG TAT. WE WILL GIVE ANY AIRSHIPMENT TO YOU VERY BAD SERVICE
                  Safexpress customer support has been notified about the posted complaint.
                  6 days no movement, kiya Company band ho gae hai
                  We appreciate your patience and support. As per our customer support team, your consignment has been delivered. We look forward to serving you soon again.
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                    J
                    Jatinder Pathania
                    Jul 21, 2023
                    Sep 1, 2023
                    This thread was updated on Sep 1, 2023
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                    Address: Siliguri

                    My bike tail light has been broken during courier.my way Bill number is[protected]
                    Safexpress customer support has been notified about the posted complaint.
                    Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.
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                      S
                      from AHMEDABAD, Gujarat
                      Jul 19, 2023
                      Sep 1, 2023
                      This thread was updated on Sep 1, 2023
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                      Address: 706 Colonnade, ISkcon AMbli Road AHmedabad

                      Eway bill[protected] booked ex Bhiwandi to me door delivery to pay 955.80 but collected 1192.00 from me adding 200 TPS charge + GSt. WHy extra charge when you have made contract for carriage with me for Rs.955.80 door delivery
                      Safexpress customer support has been notified about the posted complaint.
                      Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.
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                        R
                        RAM KISHAN
                        from Noida, Uttar Pradesh
                        Jul 18, 2023
                        Sep 1, 2023
                        This thread was updated on Sep 1, 2023
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                        Please check GATI is taking 8 days and you are taking 13+ days and still not delivered. Sir Please check the service. Our client Eicher Motor is Too Angry with us.
                        Safexpress customer support has been notified about the posted complaint.
                        We appreciate your patience and support. As per our customer support team, your consignment has been delivered. We look forward to serving you soon again.
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                          J
                          Jatinder Pathania
                          Jul 16, 2023
                          Sep 1, 2023
                          This thread was updated on Sep 1, 2023
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                          Address: Siliguri

                          My bike tail light has been broken during courior.my waybill no is[protected]
                          Safexpress customer support has been notified about the posted complaint.
                          Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.
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                            D
                            D Paridhi K
                            Jul 15, 2023
                            Sep 1, 2023
                            This thread was updated on Sep 1, 2023
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                            Dear Sir,

                            Breaking of items in the consignment: Waybill#:[protected]
                            I have sent my luggage through Safexpress from Kharagpur (West Bengal) on 8.07.2023 to Hyderabad (received on 15.07.2023). The consignment got delayed for two days, and the boxes were mishandled. My household items got fully damaged-
                            1) Washing Machine
                            2)Fragile Kitchen items (Induction Cooktop- totally damaged, Plates- all damaged, Bowls and spoons- totally damaged)
                            3)Books and Tubs (Damaged)

                            I am attaching the relevant pictures showing how they mishandled Washing Machine, and the box was removed while unloading the items. Please inform me about the insurance claim for such items immediately.

                            Regards,
                            Safexpress customer support has been notified about the posted complaint.
                            Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.
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                              T
                              Tanaji777
                              from Leh, Jammu and Kashmir
                              Jul 15, 2023
                              Sep 6, 2023
                              This thread was updated on Sep 6, 2023
                              Resolved
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                              Resolved

                              Fraud call for refund against earlier complaint

                              Address: Leh

                              Call received from mobile No. [protected] as representative of safexpress to refund of earlier complaint. I have not shared my mobile number as well as matter of complaint but person on the above mobile got all information of my complaint and from source of safexpress and tried to tap me on online fraud with me. He also provided one coupon code and OTP to process refund through Yono cash. But he will trapping me to false transaction. Safexpress...
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                              Tanaji777
                              from Leh, Jammu and Kashmir
                              Jul 14, 2023
                              Sep 1, 2023
                              This thread was updated on Sep 1, 2023
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                              Resolved

                              Address: Leh

                              Steel box and inside goods are damaged when delivered. Cost of damage is Approximate Rs 15000
                              Jul 19, 2023
                              Complaint marked as Resolved 
                              No any steps taken by company and complaint not resolved yet.
                              Safexpress customer support has been notified about the posted complaint.
                              Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.
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                                Tanaji777
                                from Leh, Jammu and Kashmir
                                Jul 14, 2023
                                Sep 1, 2023
                                This thread was updated on Sep 1, 2023
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                                Resolved

                                Address: Leh

                                Steel box and inside goods are damaged against way bill No[protected]. Please refund cost damage as I opted insurance on my bill. Cost of damage is Approximate Rs. 15000/-.
                                Jul 19, 2023
                                Complaint marked as Resolved 
                                No any steps taken by company and complaint not resolved yet.
                                Safexpress customer support has been notified about the posted complaint.
                                Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.
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                                  D
                                  Jul 13, 2023
                                  Jul 13, 2023
                                  This thread was updated on Jul 13, 2023
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                                  I have sent my lagege through safexpress.
                                  But my expenses thing was broke. during transportation. Your company name includes word safe. and my experience is very bad with yor service. Please so needfull to solve my problem.
                                  Safexpress customer support has been notified about the posted complaint.
                                  Please accept our sincere apologies. We request you to contact us at[protected] to resolve your complaint asap.
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                                    R
                                    RAM KISHAN
                                    from Noida, Uttar Pradesh
                                    Jul 10, 2023
                                    Jul 10, 2023
                                    This thread was updated on Jul 10, 2023
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                                    No movement in last 4 days. Please arrange the delivery
                                    Raj Traders, Buxar -Ara Main Raod, Ahirauli More Buxar Bihar, 802116, Pin Code=802116 Mobile no.-Santosh Pandey-[protected]
                                    Safexpress customer support has been notified about the posted complaint.
                                    We are extremely apologetic for the inconvenience caused to you. We have forwarded your concern to the concerned department. Our customer support team will get back to you soon.
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