Safexpress Complaints & Reviews

Refer[protected] booked from bhilwara has still not received. I got a call last Thursday and I had requested for a alternate address delivery. Please expedite delivery as soon as possible.

Regards
[protected]

Here in reference to your waybill no ( protected) dated 01.08.23, there are 13 packages which I received totally broken and when I open the boxes each and every household expansive materials... induction, iron, wine glass, boxes broken in pieces. It's a huge loss

Therefore you are requested to pay my demurrage value with in 5 to 6 days

In reference to your waybill no[protected] dated 01/08/23 amd received on 12/08/23, 2 pakage which are booked from Moradabad, UP to Agartala, Tripura. Just after open the package it was found that all my medical equipment, different expensive books and articles are damaged and broken.
Therefore, you are requested to pay my demurrage value within 3 to 5 days. Otherwise I will go to next course of action. Yours sincerely Dr..Satarupa Debnath

Way bill number[protected], carton boxes and 4 trolley bags were sent on pickup date 29.07.23. All branded trolley bags have been cut fully and deeply. Belongings inside the trolley bags are missing . Trolley bags are fully damaged . I want strict action and compensation for my belongings and fully damaged trolley bags as per the valuation of important belongings.

I sent my luggage through Coimbatore branch of safe express company having branch number CMB 102 with way bill no[protected] on 29 July 2023 from Coimbatore (Tamilnadu)to Faridabad (Haryana). Today luggage was received in Faridabad in worst possible condition. My trolley bags are torn and cut by scissors by some ### in totally pathetic conditions. After this, they used tapes so that no one is able to see the torn parts .All the luggage inside are scattered. It seems as if someone tried to find some valuable items from the luggage. They have completely destroyed my bags costing around 20, 000. This has destroyed my trust in the company. Apart from this, safe express agent is talking rudely and not even responding. This is highly unprofessional and pathetic behaviour.

My waybill number is[protected] and it is shows "Waybill Undelivered" for the last 2 tracking updates.
I was at office the entire day and there was no notification about a delivery.

I didn't even receive a call when the shipment was arreived and undelivered.

I want this delivery on priority.

ABSOLUTE SIGN, Vishal Jani, Basement, Ambalal Avenue, Nr. Stadium Cross Roads, Navrangpura,
Ahmedabad-9, Gujarat., Pin Code-380009
Vishal Jani-[protected]

From Subject Received Size Categories In Folder
[protected]@dartdesign.in RE: Need delivery by Tomorrow Morning[protected] - VERYH BAD SERVICE AND WRONG TAT. WE WILL GIVE ANY AIRSHIPMENT TO YOU VERY BAD SERVICE

My bike tail light has been broken during courier.my way Bill number is[protected]

Eway bill[protected] booked ex Bhiwandi to me door delivery to pay 955.80 but collected 1192.00 from me adding 200 TPS charge + GSt. WHy extra charge when you have made contract for carriage with me for Rs.955.80 door delivery

Please check GATI is taking 8 days and you are taking 13+ days and still not delivered. Sir Please check the service. Our client Eicher Motor is Too Angry with us.

My bike tail light has been broken during courior.my waybill no is[protected]

Dear Sir,

Breaking of items in the consignment: Waybill#:[protected]
I have sent my luggage through Safexpress from Kharagpur (West Bengal) on 8.07.2023 to Hyderabad (received on 15.07.2023). The consignment got delayed for two days, and the boxes were mishandled. My household items got fully damaged-
1) Washing Machine
2)Fragile Kitchen items (Induction Cooktop- totally damaged, Plates- all damaged, Bowls and spoons- totally damaged)
3)Books and Tubs (Damaged)

I am attaching the relevant pictures showing how they mishandled Washing Machine, and the box was removed while unloading the items. Please inform me about the insurance claim for such items immediately.

Regards,

Call received from mobile No. [protected] as representative of safexpress to refund of earlier complaint. I have not shared my mobile number as well as matter of complaint but person on the above mobile got all information of my complaint and from source of safexpress and tried to tap me on online fraud with me. He also provided one coupon code and OTP to process refund through Yono cash. But he will trapping me to false transaction. Safexpress...

Steel box and inside goods are damaged when delivered. Cost of damage is Approximate Rs 15000

Steel box and inside goods are damaged against way bill No[protected]. Please refund cost damage as I opted insurance on my bill. Cost of damage is Approximate Rs. 15000/-.

I have sent my lagege through safexpress.
But my expenses thing was broke. during transportation. Your company name includes word safe. and my experience is very bad with yor service. Please so needfull to solve my problem.

No movement in last 4 days. Please arrange the delivery
Raj Traders, Buxar -Ara Main Raod, Ahirauli More Buxar Bihar, 802116, Pin Code=802116 Mobile no.-Santosh Pandey-[protected]

Please arrange the delivery

AGARWAL PIPES AND FITTINGS
Plot no. AB/36, Street no. 89, Premises no. 07-0074, Newtown, Kolkata, P.S – Newtown, Ward No. 38, Behind DLF Rajarhat - 700156
Contact - RAGHAV GOENKA – [protected],

Subject: Urgent: Compensation for Delayed Delivery (Waybill No.[protected] and Financial Loss Incurred

Dear Safexpress Customer Service,

I am writing to express my deep dissatisfaction regarding the severe delay in the delivery of a courier with Waybill No.[protected], dispatched by Jyoti CNC from Rajkot to Parekh Wirecut in Udhana. Despite being dispatched on 2nd July, we only received the package on 7th July, causing significant financial loss amounting to ₹50, 000.

This delayed delivery has had a direct impact on our business operations, leading to substantial financial setbacks. As a result, we insist on immediate compensation for the incurred loss of ₹50, 000. It is only fair that Safexpress takes responsibility for the consequences of this delay.

Furthermore, it is concerning to note that despite the prolonged delay, the courier company was uncooperative in delivering the parcel on the 7th of July. Consequently, we were forced to personally collect the package from your facility. This is highly disappointing and unacceptable given the circumstances.

We expect a thorough investigation into the cause of this delay and a clear explanation of the actions taken to rectify the situation. We demand prompt and appropriate action to address this matter, including the reimbursement of the financial loss we have suffered.

Failure to provide a satisfactory resolution within a reasonable timeframe will leave us with no choice but to escalate this matter and explore legal options to recover the incurred losses.

We trust that Safexpress will prioritize this issue and demonstrate a commitment to customer satisfaction. We await your immediate response and a swift resolution.

Yours sincerely,

[Your Name]
[Your Contact Information]