Submit a Complaint
Claimed

Safexpress Complaints & Reviews

safexpress.com
3.6
Updated: Mar 24, 2026
Complaints 1089
Resolved
723
Unresolved
366
Amazing! 🤩 It’s great to see how Safexpress is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. Safexpress’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.
Complaints
Contacts

File a complaint to Safexpress

Having problems with Safexpress?

File a complaint and get it resolved by Safexpress customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
Safexpress

Safexpress reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Karthiathen
Oct 8, 2023
Oct 14, 2023
This thread was updated on Oct 14, 2023
Report
Copy

Material not delivered - Nagercoil (Safexpress)

Address: Nagercoil, Kanyakumari District, Tamilnadu -629001

Dear sir,
The following LR number[protected], the material dispatched from kadi and delivered local hub Nagercoil (Pin code - 629001). The Local hub is not delivering the material now, kindly take action immediately and solve this, material is very urgent or will face a huge loss due to this....
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Redpact
Aug 28, 2023
Sep 1, 2023
This thread was updated on Sep 1, 2023
Report
Copy

Hi, my product was dispatched on 24th August safeexpress
And it's been 6 days now and today it's showing me that waybill is undelivered.
My waybill no. Is[protected].

And because of late delivery it's causing harm to my business.

I want satisfactory answer from them for late delivery and compensation for the same if the loss accusing to my company for late delivery.
Safexpress customer support has been notified about the posted complaint.
View replies
Please accept our sincere apologies. We request you to message us your contact number and waybill number or contact us at[protected] to resolve your complaint asap.
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Major Venugopal
    from Chennai, Tamil Nadu
    Aug 16, 2023
    Sep 1, 2023
    This thread was updated on Sep 1, 2023
    Report
    Copy

    Address: Coimbatore

    Refer[protected] booked from bhilwara has still not received. I got a call last Thursday and I had requested for a alternate address delivery. Please expedite delivery as soon as possible.

    Regards
    [protected]
    Safexpress customer support has been notified about the posted complaint.
    View replies
    Please accept our sincere apologies. We request you to message us your contact number and waybill number or contact us at[protected] to resolve your complaint asap.
    Reply
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      [email protected]
      Aug 16, 2023
      Sep 1, 2023
      This thread was updated on Sep 1, 2023
      Report
      Copy

      Address: Shre na Sharda kuthii, ramkrishna na lane ,asas

      Here in reference to your waybill no ( protected) dated 01.08.23, there are 13 packages which I received totally broken and when I open the boxes each and every household expansive materials... induction, iron, wine glass, boxes broken in pieces. It's a huge loss

      Therefore you are requested to pay my demurrage value with in 5 to 6 days
      Safexpress customer support has been notified about the posted complaint.
      View replies
      Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        [email protected]
        Aug 13, 2023
        Sep 1, 2023
        This thread was updated on Sep 1, 2023
        Report
        Copy

        Address: professor para college tilla,Agartala West tripura

        In reference to your waybill no[protected] dated 01/08/23 amd received on 12/08/23, 2 pakage which are booked from Moradabad, UP to Agartala, Tripura. Just after open the package it was found that all my medical equipment, different expensive books and articles are damaged and broken.
        Therefore, you are requested to pay my demurrage value within 3 to 5 days. Otherwise I will go to next course of action. Yours sincerely Dr..Satarupa Debnath
        Safexpress customer support has been notified about the posted complaint.
        View replies
        Please accept our sincere apologies. We request you to message us your contact number and waybill number or contact us at[protected] to resolve your complaint asap.
        Reply
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sangh Priy
          Aug 7, 2023
          Sep 2, 2023
          This thread was updated on Sep 2, 2023
          Report
          Copy

          Way bill number[protected], carton boxes and 4 trolley bags were sent on pickup date 29.07.23. All branded trolley bags have been cut fully and deeply. Belongings inside the trolley bags are missing . Trolley bags are fully damaged . I want strict action and compensation for my belongings and fully damaged trolley bags as per the valuation of important belongings.
          Safexpress customer support has been notified about the posted complaint.
          View replies
          Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.
          Reply
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Saumya7587
            Aug 7, 2023
            Sep 6, 2023
            This thread was updated on Sep 6, 2023
            Report
            Copy

            I sent my luggage through Coimbatore branch of safe express company having branch number CMB 102 with way bill no[protected] on 29 July 2023 from Coimbatore (Tamilnadu)to Faridabad (Haryana). Today luggage was received in Faridabad in worst possible condition. My trolley bags are torn and cut by scissors by some ### in totally pathetic conditions. After this, they used tapes so that no one is able to see the torn parts .All the luggage inside are scattered. It seems as if someone tried to find some valuable items from the luggage. They have completely destroyed my bags costing around 20, 000. This has destroyed my trust in the company. Apart from this, safe express agent is talking rudely and not even responding. This is highly unprofessional and pathetic behaviour.
            Safexpress customer support has been notified about the posted complaint.
            View replies
            Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              I
              Infraway
              from Jaipur, Rajasthan
              Aug 4, 2023
              Sep 1, 2023
              This thread was updated on Sep 1, 2023
              Report
              Copy

              My waybill number is[protected] and it is shows "Waybill Undelivered" for the last 2 tracking updates.
              I was at office the entire day and there was no notification about a delivery.

              I didn't even receive a call when the shipment was arreived and undelivered.

              I want this delivery on priority.
              Safexpress customer support has been notified about the posted complaint.
              View replies
              Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.
              Reply
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                RAM KISHAN
                from Noida, Uttar Pradesh
                Aug 4, 2023
                Sep 1, 2023
                This thread was updated on Sep 1, 2023
                Report
                Copy

                ABSOLUTE SIGN, Vishal Jani, Basement, Ambalal Avenue, Nr. Stadium Cross Roads, Navrangpura,
                Ahmedabad-9, Gujarat., Pin Code-380009
                Vishal Jani-[protected]
                Safexpress customer support has been notified about the posted complaint.
                View replies
                still not delivered and mail come solved
                Reply
                We appreciate your patience and support. As per our customer support team, your consignment has been delivered. We look forward to serving you soon again.
                Reply
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  RAM KISHAN
                  from Noida, Uttar Pradesh
                  Jul 21, 2023
                  Sep 1, 2023
                  This thread was updated on Sep 1, 2023
                  Report
                  Copy

                  From Subject Received Size Categories In Folder
                  [protected]@dartdesign.in RE: Need delivery by Tomorrow Morning[protected] - VERYH BAD SERVICE AND WRONG TAT. WE WILL GIVE ANY AIRSHIPMENT TO YOU VERY BAD SERVICE
                  Safexpress customer support has been notified about the posted complaint.
                  View replies
                  6 days no movement, kiya Company band ho gae hai
                  Reply
                  We appreciate your patience and support. As per our customer support team, your consignment has been delivered. We look forward to serving you soon again.
                  Reply
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Jatinder Pathania
                    Jul 21, 2023
                    Sep 1, 2023
                    This thread was updated on Sep 1, 2023
                    Report
                    Copy

                    Address: Siliguri

                    My bike tail light has been broken during courier.my way Bill number is[protected]
                    Safexpress customer support has been notified about the posted complaint.
                    View replies
                    Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.
                    Reply
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      [email protected]
                      from AHMEDABAD, Gujarat
                      Jul 19, 2023
                      Sep 1, 2023
                      This thread was updated on Sep 1, 2023
                      Report
                      Copy

                      Address: 706 Colonnade, ISkcon AMbli Road AHmedabad

                      Eway bill[protected] booked ex Bhiwandi to me door delivery to pay 955.80 but collected 1192.00 from me adding 200 TPS charge + GSt. WHy extra charge when you have made contract for carriage with me for Rs.955.80 door delivery
                      Safexpress customer support has been notified about the posted complaint.
                      View replies
                      Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.
                      Reply
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        RAM KISHAN
                        from Noida, Uttar Pradesh
                        Jul 18, 2023
                        Sep 1, 2023
                        This thread was updated on Sep 1, 2023
                        Report
                        Copy

                        Please check GATI is taking 8 days and you are taking 13+ days and still not delivered. Sir Please check the service. Our client Eicher Motor is Too Angry with us.
                        Safexpress customer support has been notified about the posted complaint.
                        View replies
                        We appreciate your patience and support. As per our customer support team, your consignment has been delivered. We look forward to serving you soon again.
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Jatinder Pathania
                          Jul 16, 2023
                          Sep 1, 2023
                          This thread was updated on Sep 1, 2023
                          Report
                          Copy

                          Address: Siliguri

                          My bike tail light has been broken during courior.my waybill no is[protected]
                          Safexpress customer support has been notified about the posted complaint.
                          View replies
                          Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.
                          Reply
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            D Paridhi K
                            Jul 15, 2023
                            Sep 1, 2023
                            This thread was updated on Sep 1, 2023
                            Report
                            Copy

                            Dear Sir,

                            Breaking of items in the consignment: Waybill#:[protected]
                            I have sent my luggage through Safexpress from Kharagpur (West Bengal) on 8.07.2023 to Hyderabad (received on 15.07.2023). The consignment got delayed for two days, and the boxes were mishandled. My household items got fully damaged-
                            1) Washing Machine
                            2)Fragile Kitchen items (Induction Cooktop- totally damaged, Plates- all damaged, Bowls and spoons- totally damaged)
                            3)Books and Tubs (Damaged)

                            I am attaching the relevant pictures showing how they mishandled Washing Machine, and the box was removed while unloading the items. Please inform me about the insurance claim for such items immediately.

                            Regards,
                            Safexpress customer support has been notified about the posted complaint.
                            View replies
                            Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              Tanaji777
                              from Leh, Jammu and Kashmir
                              Jul 15, 2023
                              Sep 6, 2023
                              This thread was updated on Sep 6, 2023
                              Resolved
                              Report
                              Copy
                              Resolved

                              Fraud call for refund against earlier complaint

                              Address: Leh

                              Call received from mobile No. [protected] as representative of safexpress to refund of earlier complaint. I have not shared my mobile number as well as matter of complaint but person on the above mobile got all information of my complaint and from source of safexpress and tried to tap me on online fraud with me. He also provided one coupon code and OTP to process refund through Yono cash. But he will trapping me to false transaction. Safexpress...
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy
                              T
                              Tanaji777
                              from Leh, Jammu and Kashmir
                              Jul 14, 2023
                              Sep 1, 2023
                              This thread was updated on Sep 1, 2023
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Leh

                              Steel box and inside goods are damaged when delivered. Cost of damage is Approximate Rs 15000
                              Jul 19, 2023
                              Complaint marked as Resolved 
                              No any steps taken by company and complaint not resolved yet.
                              Safexpress customer support has been notified about the posted complaint.
                              View replies
                              Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                T
                                Tanaji777
                                from Leh, Jammu and Kashmir
                                Jul 14, 2023
                                Sep 1, 2023
                                This thread was updated on Sep 1, 2023
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Leh

                                Steel box and inside goods are damaged against way bill No[protected]. Please refund cost damage as I opted insurance on my bill. Cost of damage is Approximate Rs. 15000/-.
                                Jul 19, 2023
                                Complaint marked as Resolved 
                                No any steps taken by company and complaint not resolved yet.
                                Safexpress customer support has been notified about the posted complaint.
                                View replies
                                Please accept our sincere apologies. We request you to message us your contact number or contact us at[protected] to resolve your complaint asap.
                                Reply
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  [email protected]
                                  Jul 13, 2023
                                  Jul 13, 2023
                                  This thread was updated on Jul 13, 2023
                                  Report
                                  Copy

                                  I have sent my lagege through safexpress.
                                  But my expenses thing was broke. during transportation. Your company name includes word safe. and my experience is very bad with yor service. Please so needfull to solve my problem.
                                  Safexpress customer support has been notified about the posted complaint.
                                  View replies
                                  Please accept our sincere apologies. We request you to contact us at[protected] to resolve your complaint asap.
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    RAM KISHAN
                                    from Noida, Uttar Pradesh
                                    Jul 10, 2023
                                    Jul 10, 2023
                                    This thread was updated on Jul 10, 2023
                                    Report
                                    Copy

                                    No movement in last 4 days. Please arrange the delivery
                                    Raj Traders, Buxar -Ara Main Raod, Ahirauli More Buxar Bihar, 802116, Pin Code=802116 Mobile no.-Santosh Pandey-[protected]
                                    Safexpress customer support has been notified about the posted complaint.
                                    View replies
                                    We are extremely apologetic for the inconvenience caused to you. We have forwarded your concern to the concerned department. Our customer support team will get back to you soon.
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Recent comments

                                      We sincerely regret the inconvenience caused to you during the recent delivery of your consignment. Thank you for bringing this matter to our attention.



                                      We understand that there was a lac...
                                      shweta.goela

                                      Related businesses

                                      Shree Nandan Courier Service
                                      1
                                      (181)
                                      Blazeflash Couriers
                                      2.1
                                      (283)
                                      Reliance Courier
                                      1
                                      (54)