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Safexpress Complaints & Reviews

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Last updated Jun 6, 2023
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Website:Safexpress

Pickup request raised for 30-Mar-2023 with request no- REQ[protected], by regular following up also, no one is willing to come for pickup, it has been 5 days
Safexpress customer support has been notified about the posted complaint.
Apologies for the inconvenience caused to you. Please contact us at [protected] to register your complaint.
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    Broken Leg/support of the headboard of the bed I was out o[censored]dhampur so I couldn't check it the delivery was taken by someone else on 24 March 2023 I came to udhampur on 2 April 2023 and I was checking my delivery so I found out that leg/support of the headboard of the bed is broken my waybill number is[protected]l
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    Safexpress customer support has been notified about the posted complaint.
    Apologies for the inconvenience caused to you. Please call us[protected] to register your complaint.
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      Address:Safex Anantnag

      I dispatched my consignment consisting of a bike and a trunk box through safex Anantnag with waybill no[protected] from Awantipora to New Delhi on 17 Feb 23. When I received my items at New Delhi I found that rubber pipe line of my bike was cut down with any shard blade or any other things whereas I already drain out all the fuel before dispatching the bike. And also found many scratches on the bike. So I request you to kindly find out the culprit who cuts the fuel pipeline intentionally and take action against him, so that next person will not be get in trouble when dispatch the item through Safex. Thank you.
      +1 photos
      Safexpress customer support has been notified about the posted complaint.
      We understand your displeasure & sincerely regret for inconvenience caused. At Safexpress, our customers are our biggest assets for us & any discomfort felt by our customers is our top concern. We assure you that we will be taking needed action against your complaint.
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        Address:Narangi Cantt ,Guwahati ,781027

        I am Shivanand Magadum, I have book a iron box from Belagaum 591309 to Guwahati 781027 on 24/03/2023, now on 01/04/2023 at the time of delivary my iron box his brocken. My waybill no is[protected]
        Safexpress customer support has been notified about the posted complaint.
        We do understand your displeasure & sincerely regret for inconvenience caused. At Safexpress, our customers are the biggest assets for us & any discomfort felt by our customers is our top concern. To register your complaint, please call us at[protected].
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          Address:520 ASC Bn binaguri west bengal
          Website:L e d tv

          My l e d tv missing mere ko mila nahi hai please help
          Safexpress customer support has been notified about the posted complaint.
          We do understand your displeasure & sincerely regret for inconvenience caused. At Safexpress, our customers are the biggest assets for us & any discomfort felt by our customers is our top concern. To register your complaint, please call us at[protected].
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            Address:chennai kundrathur
            Website:Safe express

            My company sent me some gifts your delivery executive contacted me while delivering the package he demanding 200 rupees or else he saying I won't deliver

            Delivery person name - venkatesh p
            Mobile number - [protected]
            +1 photos
            Safexpress customer support has been notified about the posted complaint.
            Apologies for the inconvenience caused to you. Please message your contact details to assist you further or call us at[protected].
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Claim Damaged luggage

              Address:A/P Islampur,Tal- Walva,dist-Sangli,Maharashtra. Pin .415409

              Dear Sir.
              I am writing to complain about damages caused to my three tin boxes and some contents after transport services. Sent tin boxes without damaged in your safe express transport service Ranipool, Gangtok, Sikkim to my home town Islampur, Sangli, Maharashtra. Waybill No.[protected] Ship date.06 Mar 23. And received date 14 Mar 23.
              On arrival luggage (tin boxes) at my home town Islampur, Sangli, Maharashtra. I discovered...
              +5 photos
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              Address:Gudivada vill, bhogapuram, viziayanagaram, ap 531162
              Website:Consumer complaints. In

              Good morning sir,
              this is c v ramana, my way bill number is[protected].
              My complaint is this house hold goods items and one item that one is bicycle is pedall axcel was broken. How to claim.
              Safexpress customer support has been notified about the posted complaint.
              Apologies for the inconvenience caused to you. Please call us [protected] to register your complaint.
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                Address:Gudivada vill, bhogapuram, viziayanagaram, ap 531162

                Good morning sir,
                This is C V RAMANA MY WAY BILL NUMBER IS[protected].
                My complaint is this packing item one bicycle was pedal excell was broken.
                What is procedure of claiming.
                Safexpress customer support has been notified about the posted complaint.
                We are extremely apologetic for the inconvenience caused to you. Please call us at[protected] to register your complaint.
                We are extremely apologetic for the inconvenience caused to you. Please call us at[protected] to register your complaint.
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                  I have shipped my bike, duke 250 via safexpress from Delhi to Bangalore. Bikes side stand and the sensor is damaged heavily, rim paints, missing handle bar ends. I'm looking for an assistance here. The bike just ran 5k kms and now it's full of damages. I'm expecting safexpress to bare the charges of damages costs
                  Safexpress customer support has been notified about the posted complaint.
                  Please accept our sincere apologies. To escalate your complaint to the concerned department, please message your phone number. Our representative will get back to you soon.
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                    Address:Siliguri
                    Website:Safexpress

                    My product has been arrived on 03/03/2023 in my nearest hub Siliguri. But, today I mean 05/03/2023 on this date still they did not come to me for reach the product. The last status is "Arrived 03 March 2023". If I call them, so they told me your location is too far from our office. So, give time to us & your estimated delivery time is 09/03/2023.
                    https://www.consumercomplaints.in/confirm-email/0f9126bb87de814f65001a289a56465f
                    Safexpress customer support has been notified about the posted complaint.
                    Please accept our sincere apologies. Please message your phone number to escalate your complaint to the concerned department. Our representative will get back to you soon.
                    Please accept our sincere apologies. Please message your phone number to escalate your complaint to the concerned department. Our representative will get back to you soon.
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                      Highly manipulative delivery guys by providing incorrect status. Customer support can’t even attend the irresponsible behavior of delivery packages
                      Safexpress customer support has been notified about the posted complaint.
                      Please accept our sincere apologies. Please message your phone number to escalate your complaint to the concerned department. Our representative will get back to you soon.
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                        My luggage missing nda damage
                        Safexpress customer support has been notified about the posted complaint.
                        We are extremely apologetic for the inconvenience caused to you. Please help us with your contact details to assist you further.
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                          Dear sir,
                          I have send my item from srinagar (J&K) to kanpur through your company. In which my item was badly damaged. I have complaint via case no #00318278.I contacted many times your customer support but they cut my call several times.kindly resolve my query .
                          This is for your kind consideration and necessary action
                          Thanku
                          Safexpress customer support has been notified about the posted complaint.
                          Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.
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                            Address:Glory Graphics, Sivakasi (an unit of Srinivas Fine arts)

                            Have booked a consignment from Chennai to Sivakasi (way bill #[protected]. When I had called the customer care they have informed it expected to reach on 19th FEB 2023 for which our customer is furious and unhappy. The customer requires the material urgently can any thing be done on priority for enabling the material to reach to its destination by Friday (17th Feb 2023). Pls consider this request. By doing this the customer will be happy. Look forward to your support.
                            Safexpress customer support has been notified about the posted complaint.
                            We are extremely apologetic for the inconvenience caused to you. Please call us at[protected] to register your complaint.
                            Safexpress Customer Care's response, Feb 20, 2023
                            Verified Support
                            We have assigned Mr. Jitendra Samal to look into your matter. He can be reached at 8816823938. Thank you!
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                              Address:Tamil Nadu(Vaniyambadi)

                              HI

                              This is the Way bill number[protected]

                              We have orderd sarees from Leela fashion surat and since its cash on delivery they have given to safe express and we have received the parcel but in that 9 Sarees missing and same we have reported and complain to Leela fashion

                              Hence complaing to Safe exporess for 9 sarees missing please look in this and resolve at the earliest

                              Regards
                              Shashi kumar M
                              [protected]
                              Safexpress customer support has been notified about the posted complaint.
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                                Address:Tamilnadu(vaniyambadi)

                                HI

                                way bill number is follows[protected]

                                We have ordered sarees from Leela fashion Surat since its cash on delivery its been given to safe Express we have received the parcel but in that parcel 9 Sarees where missing and we have made complaint to Leela fashion and given the details.

                                Hence am compaling to safe express for missing product of 9 sarees

                                Please check and resolve the same

                                Regards
                                Shashi kumar M
                                [protected]
                                Safexpress customer support has been notified about the posted complaint.
                                Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.
                                Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.
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                                  Dear sir
                                  I have transported my household items through safe express in 28/11/22 from bakloh (Hp) to Padappai (Tamilnadu),
                                  My valuables was damaged and I have lodged complaint in safe express but they are telling we are not responsible for this damaged item but we can compensate little amount,
                                  1)IFB washing machine totally damaged not reparable
                                  2)IFB split AC internal damaged sensors board &outfit of compressor
                                  3) scooty streak battery removed
                                  4)scooty both mirrors damaged
                                  5)microtec inverter battery lost
                                  Kindly guide me to take necessary action to safe express logistics.
                                  Thank you
                                  Safexpress customer support has been notified about the posted complaint.
                                  Please accept our sincere apologies. Please help us with your contact details and waybill number to assist you further.
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                                    Dear Safexpress,

                                    I have sent my household belongings luggage (One bag) from Bangalore to Rohtak(Haryana). Which has to be delivered by 27th January 2023 EOD. After having a word with the delivery partner, It seems he doesn't want to deliver the baggage to my address, since it is out of delivery from 26th January only.

                                    Can the safexpress team ensure that my luggage is safe and will be delivered to my delivery address as soon as possible?

                                    Please take action on my issue, Here I am mentioning my Waybill number for your reference[protected].

                                    Thanks
                                    Harsh
                                    Safexpress customer support has been notified about the posted complaint.
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                                      Worst quorier ever. My item has reached the location 1 week ago and still haven't been delivered. When i CONTACTed the manager they keep saying tomorrow tomorrow but it's never delivered.. I'm very upset about the service this company provides. I request to deliver my item by today itself. ### you!
                                      Safexpress customer support has been notified about the posted complaint.
                                      Apologies for the inconvenience caused to you. Please help us with your contact details to assist you further.
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