Safexpress Complaints & Reviews

It's already too late of shipment baywill number[protected]
The delivery date is 21 March 2022 but it's already too late and I am staying outside due to this reason...

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Address: Bikaner

Parcel dispatched from Udaipur to Bikaner through jaipur route on 27.10.2021 but parcel was not forwarded to Bikaner from Jaipur hub

And no satisfactory answered by the Bikaner courier person

Yours faithfully
Lavish goyal...

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Address: SMQ 336/7 Akash Vihar Air Force Station Suratgarh Rajasthan

1 Sir, I have booked my house hold items from Suratgarh to Srinagar Air Force on 17 Sep 21. My items arrived at Srinagar on 24 Sep 21 but local dealer of Srinagar had not deliver my items until 06 Oct 21 when I have lodged multiple complaints through customer care and Suratgarh manager.he taken 12 days to deliver my items from Srinagar to Air Force Srinagar near about 5 Km.
2 My two steel trunk box damaged during carriage. In that...

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My waybill number is 92222328 and it is shows "Waybill Undelivered" for the last 2 tracking updates.
I was at home the entire day and there was no notification about a delivery from the security gate.

I didn't even receive a call when the shipment was undelivered.

What is the problem? Can you please try to deliver it? You should atleast call/email/message me if you have any problems....

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Dear Sir/Madam,

I booked a consignment from Kanpur (Pincode-208016, UP) to be dispatched to Agarpara (Pincode-700109, West Bengal).
The recipient address is roughly 15 kms from the Safexpress hub. Still, an additional amount of Rs.1500 has been charged as Safextension charge.
Please look into it and kindly arrange to refund the additional amount of charged.

Thanks,
Tanmoy Kundu
Mob...

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Address: Meerut

I have placed order from SB Sports, Meerut, Uttar Pradesh on 6th april 2021. And the SB sports has booked Safexpress on 7th April 2021 to ship the consignment from Meerut to Aizawl, Mizoram . My consignment weight is only 10 Kgs and the charged weightby safexpress is 20 kg. The Problem is that Safexpress has charged Rs. 3529/- for such small item whose actual weight is only 10 kg. As i am from Aizawl, Mizoram i only came to know the charges...

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Address: Flat No-8, 2nd Floor, Hiranya Appartment Near Tulip bunglows, Surdhara circle, Thaltej, Ahmedabad Pin Code- 380054

My cooler's water Tank got broken from bottom durring Transit..Seems some heavy object fall on it..

Even after packing this Damaged Happen...
Kindly do some action. Even after paying u the entire amount such damage happened...

Regards
Sanju Nair
[protected]...

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Address: LIG-167, Dindli Basti Road, Shere punjab chowk, Adityapur-1, Jamshedpur-831013

My waybill Number is 86925421. Origin from Ahmadabad on 5th October and consignment reached destination {Jamshedpur} on 12th October Morning. I don't know why they are not delivering my consignment till now and today is 15th October.

If any kind of a mishappening done with my consignment, then i want my consignment charges back. If you are irresponsible to deliver the consignment on time, then why are you all taking responsibility....

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Address: SAVSAR PLOT 15/16, AYODHYAPURI MAIN ROAD , MORBI

This type of problem generally and most of the time only occurs when the materials are booked through Safe Express.

And the Delivery Period which should be around 5-6 days as per the normal norms are never been followed by Safe Express delivery system.

They never bring Duplicate Docket with them and they take away the same immediately on delivery and never give us time to tally the materials....

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Today i have received my consignment (Waybill no[protected] which is apache rtr 160 motorbike from chittorgarh to patna.

It is sad to find that bike got damaged which is listed below:
1. Scratches on petrol tank and silencer (Exhaust) pipe.
2. Double stand of vehicle is completely bend and damaged. (Major damage) and needs to be replaced. This is mainly because of bad handling of vehicle while loading and unloading...

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Dear sir,

I had booked your transportation service for my luggage from old rajendra nagar, new delhi to srikakulam, andhra pradesh. They took rs. 1000 per box and an extra 1500 for home delivery (Total 6500 for 98 kgs). I had paid the money to the executive through phone pe on 28th may, 2020. So i was tracking for my parcel and it shows way bill undelivered. I tried contacting customer care but there is no response. I tried...

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Address: Guntur, Guntur, Andhra Pradesh, 522006

I booked my luggage on 26 feb 2020 from guntur (Vijayawada) to mhow (Indore). Assurance was given by safexpress person on site that the delivery wil be done within 7 working days. It's been 2 weeks now and the luggage was not delivered. When i tried to check the status of delivery online using the way bill number, it shows invalid waybill. When i called the safexpress rep, he tells me that there was some error in the shipment and that the...

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1. Way bill no. 69421841 sent on 09.11.2019 sent to daimler india commercial vehicles india ltd, kancheepuram, tamilnadu (See attached),
2. Email follow up sent to [protected]@safeexpress.com on 02.01.2020, (After passing of 25 days we inquired to know our material delivery status. Then we came to know that partial material have been delivered & rest will be delivered next day. From last 15 days we are getting only assurances...

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Address: Hyderabad, Telangana

This is dhanush from hemair systems india limited. We have received a shipment from meerut ptfe products pvt ltd from up through safexpress logistic service. We have paid an amount of rs. 5, 174 as freight charges and did not receive any invoice. Kindly look into this and send us an invoice.
Waybill number:[protected]Delivered on may 27th)
Below are my details.
Dhanush
[protected]
[protected]@hemair.net...

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Address: Faridabad, Haryana, 121004

Dear sir, my self deepak vohra propriter for rpl telecom d931, chawla colony, ballabgarh. Received short material dt 6/7/18 in lr no 60809767.250gms @ 800 as i have informed the driver and note given on the paper till the time no action done even no reply received. The amount of claim is rs 200 please remberse my said amount.
Thanks & regards
Rpl telecom
D931, chawla colony,
Ballabgarh
[protected]...

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Address: 122011

Hi, my pickup request number is req[protected]. I had requested for a pickup of my order for 28th april, saturday at 11 am.
I called the helpline number thrice, but did not receive any information regarding my pickup till 4:00 pm.
Finally the customer care person told me that my pick would happen now on monday, because vehicle was not working.
It is so disappointing because you expect your customer to wait for you...

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Address: Hisar, Haryana, 125001

I TRANSPORTED MY BIKE FROM BANGALORE TO HARYANA LAST WEEK AND THE BIKES condition was so worst when I recieved it. When I asked the people concerned over there they said we dun take any responsibility. The tank of my bike was fully dented and I got it fixed in 2.5k. They asked me to mail them with the picture of the dent but the mail is not reaching them and when I contacted them they told we don't take responsibility. They charge a lot and...

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Way bill number 53048504 booked from Siliguri on 28 April 2017. Copy of receipt is attached. Now customer care executive are saying waybill number is not valid. I raised complaint through email and telephone also sent photo of shipment but no one is responding. It's 14th day from booking but I don't know where is my shipment. Careless company. Please help me to track my shipment...

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Website: www.safexpress.com

I had a courier from punjab, which was shipped on october 19th (Awb:[protected]. The courier arrived at bangalore on 27th and even after 8 days there is no communication or delivery attempts from "un"safexpress. I have made repeated attempts to contact their customer service, which is kind of non functional (Only gets tailor made answers for all questions). If anyone has plans to send something through the so called safexpress think twice.in...

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Dear Sir/Madam,

I am lodging a complaint in customer forum, regarding a missing item from my consignment (No.[protected]. Despite reporting this issue via ticket No. 01653564 and providing clear details of not receiving the full consignment, the ticket was closed everytime without resolving the issue. I am still missing 1 box from the consignment.

I request:
- Delivery of the remaining missing item.
- An approximate delivery time for the missing item.

Despite follow-ups, the issue remains unresolved. I seek assistance in resolving this matter.

Sincerely,
Ratan Pal
[protected]

Safexpress customer support has been notified about the posted complaint.

Aug 09, 2025

Updated by RPal65 Till date not responded except as "will arrange" vide whatsapp (no-[protected] Shishir Kumar) from SAFEXPRESS

Safexpress Complaints & Reviews

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Safexpress reviews & complaints page 2

Complaint number 00051442

Parcel not received on time

Delay delivery and Damage of my trunk box

Tracking status says "Waybill Undelivered" for last 2 updates

Safextension charged within 20 kms from Safexpress hub

Excessive charging of shipping fees

Way Bill No - 92460192 ( Transit Damage)

Safe express not delivering my consignment, They just kept my parcel in the destination Hub.

Pod copy & late delivery

consignment received damaged : waybill no - 87045272

safe express tracking site showing waybill undelivered

non delivery of luggage after 2 weeks

motor parts of bharat benz trucks

gst invoice not received

received short material

complaint for pickup

my damaged bike

Unable to track my shipment booked on 28 April 2017

Courier not delivered

Missing item from my consignment (No. 100026029144). Despite reporting this issue via ticket no. 01653564

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Safexpress Complaints & Reviews

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Safexpress reviews & complaints page 2

Missing item from my consignment (No. 100026029144). Despite reporting this issue via ticket no. 01653564

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