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Safexpress Complaints & Reviews

3.7
Last updated Mar 16, 2024
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Safexpress reviews & complaints page 51

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S
shabber711
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery disaster

Address:Bangalore, Karnataka

With reference to waybill no. 43782445. This item has been delayed longtime. Every day I get the information that I'll get the shipment by today and it doesn't get delivered. This happened for two days. After 8 to 9 complaints and calls, all I get to hear from Safexpress that we are really sorry for the inconvenience and we will escalate this complaint at priority. and still no resolution. There is no information on who is the delivery...
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Address:Bangalore, Karnataka

I had ordered online through Ebay.in on 12th Aug 2015, I got email from ebay saying the product is shipped via safexpress waybill no: 44313139 on 22nd Aug 2015. Since last week I am trying to get status about this waybill no, on their website tracker, it shows error: Waybill No not found, when called them and asked the status, they are asking to contact from where you booked this consignment, when explained them Ebay is sending the product...
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M
mk_555
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwilling to deliver .... fake tracking info. .... worst courior service

Address:Meerut, Uttar Pradesh

I ordered some stuff online and they sent it through safexpress on 13th August to travel a distance of about 100 kms. The deadline of delivery on safexpress website is 20th August. On 20th August, I received a call from their office saying that he is giving me the number of delivery boy, call him and ask him to deliver your order, otherwise he will not deliver. When I called him, then he said he will come in 1 hour but after 15 minutes he...
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C
Chandershekhar.evok
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Safexpress is very very bad transport

Address:Gurgaon, Haryana

THESE TYPE COMPLAINTS WE ARE FACING EVERY MONTH & NO REPLY GETTING FROM SAFEX. DOcket no. 43219682 booked from Faridabad to Mumbai on 12-08-15 which is to be deliver on 18-08-15 BUT TOADY IS 21ST & STILL NOT RCVD. we are calling safex from 4 days but they are saying octroi amount is not rcvd. while which already paid on 18th....
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C
connectankush
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No delivery and No response

Address:Mumbai City, Maharashtra

These people keep the good dont even deliver back to sender nor to receiver. When i called back since 4 days They say they will revert soon but they never revert. Every time new person tells a same thing . They never has status of consignment....
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8
83330017
from Thiruvananthapuram, Kerala
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Product not recived/not delivered to owner

Address:Thiruvananthapuram, Kerala

As part of my prepaid order from Fabfurnish, one of the item was sent through safexpress.The order was placed on 16/7/2015 and the waybill number[protected].tracking details was shown as the product was in transit till 31 st july and it has been delivered on 30 th july.I tried to contact the safexpress office in Trivandrum through the contact number provided in the internet-[protected].After hearing the complaint, the person said he will call...
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P
prudhvi10
from Bengaluru, Karnataka
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Product not received

Address:Bangalore, Karnataka

6/8/2014 and today 7/8/2014... client numbers:-[protected], , , , , , [protected] this person didnt lift my phone could not responding... my waybill number is43847636... [protected] the person contain this number he is a safe express client ... i call him on 6/8/2015 morning he asked my webill no and he said the product will come afternoon..i call him afternoon ans he asked webill i told and he told it will come tomorrow...i call morning...
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K
ktnag
from Bengaluru, Karnataka
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Never delivered even after multiple follow - ups

Address:Bangalore, Karnataka

My waybill number is 43208719 ...safexpress is telling me that the the package is arived at Bangalore from 3rd Aug 2015 but when i contacted they are telling the product must be delivered and they promised me that the product will be delivered on 5th Aug 2015 and I have been waiting and calling them but not getting delivered and none of them are able to deliver....
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Wani Ashu
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Never delivered even make a death of a patient whose life saving drug was procured

Address:Srinagar, Jammu and Kashmir

BOOKED Jun 29, 2015 IN TRANSIT Jul 8, 2015 Arrived Jul 13, 2015 SINCE FROM THE 29TH NO ONE TURNUP, NEVER BOTHERED EVEN ABUSED, COMPLAINT NOT ENTERTAINED, the goods were booked from indore to sringar on 29th june till date no clue of goods niether ANY information shared...
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Abishek Mahendiran
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO DELIVERY

Address:Bangalore, Karnataka

my waybill number is 85513906...safexpress is telling me that the the package is on hold as per infibeam instructions..but when i contacted infibeam they are telling there is no hold like that and the product must be delivered and they promised me that the product will be delivered on 8th july..but safexpress customer care i behaving very rudely with me by using harsh words and they are telling me that "YOU PAID TO INFIBEAM AND NOT TO SAFEXPRESS"...and...
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Chandershekhar.evok
from Noida, Uttar Pradesh
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Safex Note deliver the consignment

Address:Gurgaon, Haryana

Our vendor had booked the consignment from Noida(UP) Banglore on 25th June which should be deliver on 2nd but Toady its still pending for delivery. Nobody giving the reason of it. I am sorry but we are facing issue from safex from a Long Time. Way bill no. 42829224 Regards, Chander (Evok)...
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Address:Bangalore, Karnataka

This is regarding WayBill Number 42896732. The consignment was booked from Nasik on 22/06/2015 and reached Bangalore on 24/06/2015. But it has taken ages for Safexpress to deliver the item within Bangalore. I have done multiple follow ups with Bangalore Branch office in Peenya (+91-[protected]) and they have had new excuse every time I've called them to know the status. 1. Consignment reached Bangalore on 24/06, but was kept in Bangalore...
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S
SSP Ravikanth
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DAMAGE AND MISSING OF ITEMS.

Address:Hyderabad, Andhra Pradesh

Dear Sir, I have booked my house hold items from Jammu to Hyderabad vide way bill no. 41169181 dated 12 Jun 15. I was delivered the damaged items on 22 Jun 15 at 7 PM. Some of the valuable items were missing. Suit cases are damaged and clothes are dropped from the suitcase. My service uniforms, Ladies and kids wear were tear and wear condition. Air bags were damaged and torn condition. Cartons were damaged and valuable items were found missing....
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N
neerajagrawal_n
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Safexpress - Consignment not delivered even though reached at destination

Address:Patna, Bihar

Hi Safexpress team, Its regarding waybill no. 82124228 .Product has not been delivered to me yet. But I tracked it and even called your customer care no. 10 times and they are not at all taking any action. product is already in Patna from 1 week but not delivered to our home. It seems to be a very bad service since you are not able to handle the consignment delivery even though it has reached to the destination way back and its just...
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M
mukeshrtl
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

send me incomplete product.

Address:Patna, Bihar

I have order through online website. its is voltas split air condition. but they delivered only one part which is inner part of ac. outer part is missing. its one of the blunder mistake which I have faced by any courier company. my way bill no. is 82123769. i refused to accept. I told him to delivered complete product. so resolve my issue immediately....
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Rashad Musthafa
from Kannur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late delivery with damages

Address:Kannur, Kerala

Way bill no : 42433759 Booked my bike from new delhi to kannur on 09/06/2015 via safexpress on which they promised me the delivery within 5 days. Now the bike has reached here after 14 days on 22/06/2015 with 2 damages and they are not ready to give tbe claims for which they charged ₹.1500 as packing charges. Here branch manager and regional Manager are least bothered about the same. Still the item has not delivered. Very bad experience...
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Bappa123
from Kharagpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated and lost consignment no : 82122420

Address:Paschim Medinipur, West Bengal

Consignment no 82122420 is lost by safexpress courier from last 1 month they are arassing me by saying that You will get the product on time but no such thing was happened. Due to this the amount and product both was stuck and after multiple follow up they still not getting the product. The consignment was booked from Delhi NCR and should be reached by 29 May 2015 to Kharagpur but still it was not delivered and now It was showing destination...
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lalith1986
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered after 5 days from Estimated date

Address:Bangalore, Karnataka

Hi, Waybill number 82086953 has not been delivered yet and they keep giving new excuses every time I call them. The destination is bangalore where it has arrived on 8th of june however not yet delivered to the address after 10 days. They even dared to say they don't care even if I take it up with the consumer court. Even the shipper "pepper fry" is equally responsible for this as they're not initiating refund. They say they wouldn't...
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shilpimittal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received damaged product

Address:Saharanpur, Uttar Pradesh

To Manager, I had sent a temple through SafeExpress at Banglore location on 30-May-15 with Tracking id 42465888. But it is received as damaged as you can see in the attached images. Even I have used a wooden packing still It is reached as damaged. Its cost was around 9000 rs and i have given around 1000 rs to dispatch it. The total cost is around 10000 rs. As it is already been insured by SafeExpress and it is the responsibility to...
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Piyush Pallav
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Items Missing

Address:Mumbai City, Maharashtra

Hi, I had used safe express to courier my bike and 2 cartons of house hold items from Chandivalli, Mumbai to Jamshedpur, Jharkhand . On arrival of the cartons, i found couple of items missing including 1 watch and 3 chappals bought for my mother . Waybill No # 42424142 Date of Delivery : 13th June 2015 My contact no : [protected]...
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