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Safexpress Complaints & Reviews

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Last updated Apr 26, 2024
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New Delhi District
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110037

Safexpress reviews & complaints page 47

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S
Shakti Mahapatra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Suitcase not delivered

Address:New Delhi, Delhi, 110037
Website:www.safexpress.com

I had sent a suitcase from Lodhi Road, Delhi to Bhubaneswar. The guy from safexpress told me that the waybill no. will be provided only after loading. I keep calling him everyday and he keeps saying that he will provide the waybill no. tomorrow. He has delayed it by 16 days now.

Safexpress Mahipalpur Delhi
From: Nabeel Salim
To: P K Mahapatra

Contents: I suitcase with clothes
Paid: Rs. 1800...
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ankush_s
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bike received without key

Address:East Singhbhum, Jharkhand, 831001
Website:www.safeexpress.com

I availed service of Safe express way bill no. 50884859. I availed service for transporting my bike from Una to Jamshedpur. I received my bike with open packing and without key. Now i'm asking to safe express personnel of both places i.e. pick up and delivered office of safe express, but they are not responding. Even after contacting with customer care they are giving false statement that it would be resolved shortly. Till now it doesn't...
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S
sandeep kumeri
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service, response and recklessness

Address:500032
Website:www.safexpress.com

I have booked a pick up on 12th November from hyderabad to chandigarh. They told that the pick up will be taken on 14th November and told that the person will call before he comes. I didn't get any call from anyone. Indeed I called customer care for the status. They asked for apologies and said that they will send the next day. This has repeated for three times. After 10 days that is on 22nd November I got a call from safexpress guy asking...
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P
prodipto
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer service

Address:New Delhi, Delhi, 453441

I was sent an wooden furniture item by INSARAF. The company people at Indore had sent only ONE person ie the driver alone!!! to deliver the item while weighs 110 kgs!!! It seems they pay only Rs 40/- to the delivery boy! Got injured while helping the dleivery boy left theluggage to my first floor house.
Pathetic attitude. Literally enslaving poor people. By the way this is the second time this has happened....
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J
Javed_Mohammed
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cargo - Delay in services

Address:110037
Website:[email protected]

My Consignment was booked on july 2 from chennai to Srinagar. They kept it in Jammu for 3 months telling reason as curfew. I somehow managed without essentials needed. Now the consignment is just 8-10 km away from me in Srinagar from Nov 1, still they are not sending it to me. My essential items to survive and lead normal life in Srinagar is with them. No body paying any attention. I talk to executives everyday. They keep saying they will...
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D
Dipika K
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stolen Goods

Website:www.safexpress.com

Hi,
We used safe express to courier our household items to Delhi from Pune, after receiving the packages on 12th November 2016 in Delhi we found that No. of items from each box were missing. the boxes were intact when received, this is ridiculous that some one in Safe express stole our Personal Stuff worth 12-13K. the stolen items included- 2 branded Watches, a pair of branded shoes, Kitchen utensils and induction cookware.
br...
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J
Jubin
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Courier not delivered

Website:www.safexpress.com

I had a courier from punjab, which was shipped on october 19th (Awb:[protected]. The courier arrived at bangalore on 27th and even after 8 days there is no communication or delivery attempts from "un"safexpress. I have made repeated attempts to contact their customer service, which is kind of non functional (Only gets tailor made answers for all questions). If anyone has plans to send something through the so called safexpress think twice.in...
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M
mcecs
from Mumbai, Maharashtra
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Not delivering of defence items

Address:Bangalore, Karnataka, 560013
Website:[email protected]

Dear sir,
After receipt of defence from your local rep not deliverying items to bel, bangalore. I will complaint to your higher authority.

Docket no 50356195

With regards,

Sunil l uranakar
Senior engineer, cs-mce
Bel...
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N
Neeraj1608
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Customer care, unprofessional behaviour and false promises

Address:New Delhi, Delhi, 110075
Website:safexpress.com

A consignment was booked in my name from Hyderabad to Delhi (12th October) under AWB#80207775. As per them it takes 10 days to get it delivered. I somehow accpeted that (repenting that now). I receive a call on 20th during working hours for the delivery. I asked them to deliver only after 3 p.m.. (received call from mobile no. [protected]). It is 2 days i am still trying to follow up. The website says a delivery was attempted. How can they...
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C
Cheena Pasrija
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Highly unprofessional behaviour

Address:New Delhi, Delhi, 110085
Website:www.safexpress.com

This company would make you cry while a pick up of the stuff and more while dropping off your stuff. All they on their consumer helpline is not to be believed, it is the most untrustworthy company that i have ever dealt with. I need a refund of every penny I paid to them because their service is not worth any of it. One should go for any other service than this.
I hope they return my stuff ever, they haven' t delivered it yet and it's...
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S
Shashwati123
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic customer care, bunch of liars in customer and disgusting service

Address:New Delhi, Delhi, 110001
Website:www.safexpress.com

We were assured of pickup early morning but didnt happen .we called around 15 times to the customer care. Pathetic customer care service. Selling stories is what this company does. Worst service of packers. Disgusted and annoyed me each time i called. Disconnected my calls. They won't deliver promises on time. There are also complaints of tempered packages...
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A
Amit Gurjania
from Indore, Madhya Pradesh
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Not pick up

Address:Indore, Madhya Pradesh, 452015

Dear sir

we have booked shipment from gurgaon to indore for date 05.10.2016 booking number [protected] date 05.10.2016 but till date 11.10.2016 not pickup.

What is the reason of not pickup,

please pickup goods urgently & delivery to indore.

Very urgent

if goods not pickup by fedex so please tell me.

Regards
amit gujrania
go green...
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D
deshi ca
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pick up request

Address:Bangalore, Karnataka, 560060
Website:Safe express

My pick up was supposed to happen yesterday ie 19th. Believing your service i have not cancelled my ticket also. But yesterday also the pick team doesn't turned up & lost that ticket money also.

please try to understand my situation & revert to this mail. Believing your service i have planned my travel along with my parents & kid three times. But since pick up doesn't happened i was forced to drop my plan of travel.
br...
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P
pradeep07us
from Ahmedabad, Gujarat
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Delaying & Misbehaving

Address:393010

Item delayed by almost months and it arrived in destination city and not delivered for 10days(Waybill# :[protected]. And after so many trials i got connected to them and Ajay Kumar Dube contact person behaved very badly. He used bad languages. He said many bad things to me for and told me that he is not able to find house because i live in Forest. Please some tell that person its city....
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Nidthi Chaudhary
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Scooty

Address:Ranchi, Jharkhand, 834001
Website:Safexpress

My scooty arrived a month late. They kept telling me it will reach by 21st august but it didnt. Sometimes he said he is in the hospital with his kid and sometimes he didnt even pick and he asked me to pay here because of some money shortage the driver has which he announced at the last moment. He did tell me that he will deposit that money in my bank account but did that only after i kept poking him again and again and that too deposit just...
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Neha Katiyar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disappointment regarding Courier service- Safexpress

Address:New Delhi, Delhi
Website:www.safexpress.com/Dis

I have booked my scooty (Activa) & my luggage through safeexpress from greater noida to bhopal. They first asked for some hidden charges which were not mentioned in their quotation & they packed my luggage in some carton boxes which were in a very bad condition & told me that these cartons will be repacked once it reaches to the dispatch center.
But when i received my luggage at bhopal it was packed in the same damaged/crused/torn...
+1 photos
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Nitish Nair
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late delivery on waybill number 48153177

Address:Kolkata, West Bengal, 700034
Website:www.safexpress.com

My Name is Nitish Nair. I had booked a consignment of books totalling 30kgs from Delhi to Kolkata on the 9th of August 2016 and was promised delivery within 5 days. It had arrived at the Kolkata office on the 15th of August. But it seems they don't have any staff willing enough to deliver it. I can't even go to their office and take it myself. It has been over a week now. I didn't expect such unprofessional attitude from a company running...
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M
Mohan.vinayakcars
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor delivery service

Address:560071

Consignment booked on[protected], docket no 49185628 through safexpress courier but this consignment had left the place on[protected] until and unless they hold the consignment for 5 days in delhi warehouse. And nobody is responding well at the moment. And the same happening with us from past few months i am fed up with this kind of service. We are receiving all the consignment too late and short box received as well.
Its too late...
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G
GP S
from Hyderabad, Telangana
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Waybill #: 48056980

Address:Hyderabad, Andhra Pradesh

The consignment is in hyderabad since 10th aug and hasnt been delivered yet. Its been over a week now.
There is no one who has come to deliver it.. But they quietly mention it as delivery attempt unsuccessful
I called a few times at the call center for the office number where the packet is so that i could talk to the courier boy bit that is in vain
Can someone please help me here?
My contact number is [protected]...
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Parvind90
from Gurgaon, Haryana
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Compensation for delayed and damaged goods.

Address:122002
Website:www.safexpress.com

This is with reference to waybill no: 48834973.
The consignment was sent from mangalore on 4th august 2016. However, there was a great deal of inconvenience caused to me due to delayed delivery. The delivery associates kept on extending the delivery date. Some of them were rude too. The consignment arrived on 17th august and not to my surprise there was a lot of damage caused to the materials inside.
I believe the company must...
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