Safexpress Complaints & Reviews

Hi Safexpress team, Its regarding waybill no. 82124228 .Product has not been delivered to me yet. But I tracked it and even called your customer care no. 10 times and they are not at all taking any action. product is already in Patna from 1 week but not delivered to our home. It seems to be a very bad service since you are not able to handle the consignment delivery even though it has reached to the destination way back and its just matter of 5 kilometers that you guys have to go and deliver the product but you guys are not bothered to deliver the product on time, i have a doubt about your company and its services rendered to the customer and you are runining the name of your company and people will be forced to go to other courier services which are reliable in their delivery like Blue Dart, VRL and Gati. I am very sorry but you need to quickly work towards improving your service else you will be vanished among your competitors. This way you are losing a big customer like (Shopclues.com) since i have already gave them the awful feedback. This is really a high time and shameful, So kindly take care. Thanks, Niraj [protected]

I have order through online website. its is voltas split air condition. but they delivered only one part which is inner part of ac. outer part is missing. its one of the blunder mistake which I have faced by any courier company. my way bill no. is 82123769. i refused to accept. I told him to delivered complete product. so resolve my issue immediately.

Way bill no : 42433759 Booked my bike from new delhi to kannur on 09/06/2015 via safexpress on which they promised me the delivery within 5 days. Now the bike has reached here after 14 days on 22/06/2015 with 2 damages and they are not ready to give tbe claims for which they charged ₹.1500 as packing charges. Here branch manager and regional Manager are least bothered about the same. Still the item has not delivered. Very bad experience from safexpress..

Consignment no 82122420 is lost by safexpress courier from last 1 month they are arassing me by saying that You will get the product on time but no such thing was happened. Due to this the amount and product both was stuck and after multiple follow up they still not getting the product. The consignment was booked from Delhi NCR and should be reached by 29 May 2015 to Kharagpur but still it was not delivered and now It was showing destination was Delhi instead of Kharagpur. Too much unprofessional behavior by the Safexpress. Please help me to get the product from fraud courier agency. My mobile number is [protected]

Hi, Waybill number 82086953 has not been delivered yet and they keep giving new excuses every time I call them. The destination is bangalore where it has arrived on 8th of june however not yet delivered to the address after 10 days. They even dared to say they don't care even if I take it up with the consumer court. Even the shipper "pepper fry" is equally responsible for this as they're not initiating refund. They say they wouldn't do unless they receive the product back and safeexpress is not willing to deliver the product either to me or return it to pepperfry. Kindly assist me on how can file a legal case against both these companies as I have been facing mental harassment from both these companies from past few days. Thanks Lalith

To Manager, I had sent a temple through SafeExpress at Banglore location on 30-May-15 with Tracking id 42465888. But it is received as damaged as you can see in the attached images. Even I have used a wooden packing still It is reached as damaged. Its cost was around 9000 rs and i have given around 1000 rs to dispatch it. The total cost is around 10000 rs. As it is already been insured by SafeExpress and it is the responsibility to deliver the product in safe condition. So kindly provide me full compensation of damaged Mandir. and safe express do not wants to hear my complaint. Please do the needful for same and thanks in advance to understand my concern. In case you require any thing more from my side please let me know. *Shipping Address* 11:59 AM (19 minutes ago) E 403, JALVAYU APARTMENTS HMT ROAD, JALAHALLI POST BANGALORE, KARNATAKA 560013 Phone:[protected] Regards, ShilpiHandiCrafts [protected]

Hi, I had used safe express to courier my bike and 2 cartons of house hold items from Chandivalli, Mumbai to Jamshedpur, Jharkhand . On arrival of the cartons, i found couple of items missing including 1 watch and 3 chappals bought for my mother . Waybill No # 42424142 Date of Delivery : 13th June 2015 My contact no : [protected]

Hi Safeexpress team, Its regarding waybill no. 42866290 .Product has not been delivered to me yet. But I tracked it and even called your customer care no. 10 times and they are not at all taking any action. product is already in Bangalore from 1 week but not delivered to our home. I really want to know, what are you guys doing from 1 week .Are you guys yoursel[censored]sing it.If you will give this kind of service, customers will surely think twice before going with you.This way you are losing a big customer(PAYTM) for sure as i have already gave them awful feedback.This is really shame and awful So kindly take care . Thanks, Vanshita [protected]

i have received 18 boxes from safexpres the way bill number is 42491520 but total box booking is 19 so the one box is missing after the one month is gone still there is no repllly and the missing box is not delivery till date please take care of this issue thank you g. raja [protected]

The consignment was sent by myself when I was vacating my hostel from Nashik to Kerala. I received all my luggage on time but one of my bag had paint pured on it. I don;t know if it was on purpose or by mistake. But i'm not able to use the bag anymore. So, my condignment reached me on the March 12th and I have been sending mails with the photos and other documents continously from the 25th of March. Till now I haven't received any refund which the safexpress people which they had promised from then. They have called me twice asking me to confirm my address to send the cheque by which they are just making a fool out of their customers. Now today, the 26th of May, I had a chat with their online facility and they keep repeating the same apology messages and promise the refund. Now why do they promise somehting which they cannot keep. Hope to see something positive happen after this message. My way bill number is :40718982

My consignment contained a Television of declared value of Rs. 5000 delivered form Asansol on 24th April 2015. I received it on 7th finally after making several calls. The T.V. was completely broken . There seems to be no way wherein it can be restored to working condition again. In all probabilities they realised how damaged the consignment was and hence did not bother to deliver until i made called them.But then why deliver the dump at my place and not take up the responsibility for the mishap?There has been an evident lapse in handling the courier in an appropriate manner resulting in complete destruction of my property.They should clearly refuse to take such parcels if they cnt handel it. Way Bill No. 39843230 Kindly take up the matter with them.

Hi, Kindly confirm me the status of my order, i am unable to track it. Earlier it was showing that my order is in transit and date was 24th April, now it's showing 27th April. If it was in transit at 24th April, then i didn't received it yet. It's more than a week. Customer care is also unable to provide the update. It seems that there are some issue with my order. Please verify the same and update me asap. Shipment no: 82120050

this is to inform u that materials booked from Ludhiana to Wardha vide LR No.40768347 DATED 16.03.15 has not yet reached the destination.After tracking we found that the goods has already out for delivery on 21th.but not yet delivered to till date. Very unhappy and sorry about poor service.Hence we request to look into the same and kindly arrange to deliver fast.Else we shall inform our principal NOT TO BOOK AT SAFE EXPRESS IN FUTURE...

This is regarding a complaint against safexpress Consigment no[protected].I sent a truck full of Goods from Udaipur, 60 kms from Agartala, Tripura for Kolkata on 23 rd March 2015.They promised me to deliver my goods at kolkata within 7-8 days.Now it has been 22 days but, still my goods have not reached kolkata.This is a serious issue as my valuable items are in the goods truck.Neither Safexpress, Agartala is responding, nor the DELHI main office is responding properly.I am in lot of tension and worries.Please take some action so that i can get my goods at kolkata -From, Jayanta Chakraborty Ph no-[protected] email-jayanta.[protected]@otpcindia.in

this is to inform u that materials booked from Baroda to Gurgaon vide LR NO 41706304 DATED 16.03.15 has not yet reached the destination.After tracking we found that the goods has already reached gurgaon on 21th.but not yet delivered to till date. Very unhappy and sorry about poor service.Hence we request to look into the same and kindly arrange to deliver fast.Else we shall inform our principal NOT TO BOOK AT SAFE EXPRESS IN FUTURE.

I have purchased some material from EMIBAZAR online and they have dispatched the material through Safexpress Way Bill No. 41785487 on dtd: 04.03.2015. Now the material arrived at Ahmedabad on dtd: 10.03.2015 and I have recd call from (91 [protected]) their office and confirm that your material will dispath and you will get it on 11.03.2015. But Still on dtd: 13.03.2015 I have not recd this delivery from Safexpress. Even they provide us wrong conatct no. of delivery person and the delivery person also not reply properly. Even I called to Delhi office but in ahmedabad safexpress office people also not pick up her call. When these people not recd thier own company call then imagine what happen with customer ??? EXTREMALLY POOR SERVICE, NEVER ARRANGE YOUR SHIPMENT ON THIS STUPID COMAPANY.

My consignment was booked from Jorhat (Assam) to Bangalore. Along with few cane items, there was an Antic crockery set; the entire box was delivered in pieces. When complained to SafeExpress Bangalore Contact person, Mr. Rudra ([protected]) – his response was we have delivered a box which is unopened, rest is not our responsibility. Mr. Rudra is a very rude person who knows only to yell/shout at people. The delivery people were not willing to wait until we had opened the boxes to check the status of the packed goods. I am looking for the highest escalation within this company, if any one has a contact please share. Waybill No:[protected]

Dear Sir, Please active the service of delivery very pour Rewa Safexpress warehouse 3&5 days rewa to shahdol delivery Note:-check attachment of proof Regards Satish Chakarwarti Bhagawati India Motorizers Pvt.Ltd Shahdol M.P. [protected]

I am expecting a parcel from Safexpress. Following is the information about my consignment: Courier Company Name : Safexpress Tracking Number : 81969572 Dispatch Date : 24th dec I just received a call from their delivery boy - (Mobile Number - [protected]) He said he is going to drop my parcel at somebody's house and I should send someone to collect it. I demanded that the item to be delivered at my house as I have no clue whose house he was talking about. So he replied that he will cancel my order and I can do whatever I want. It is not his work to deliver at my house. I am trying to call him and he is rejecting my call. I have tried atleast 10 times. Can anybody please help me to get my parcel as I have already paid for it.

Hello Team Snap Deal,

Please refer the below attached Image which shows contradictory statement made on you official website that Shipment is delivered on 2/11/2014, while your Courier partner says it has been delivered on 27/112014 against my Order No[protected] on[protected], & THE GROUND REALITY IS THAT I HAVE NOT RECEIVED THE SHIPMENT TILL TODAY.

So if you are not able to investigate that where my shipment gone so please RETURN MY MONEY BACK ON URGENT BASIS.
Since Snap Deal has failed on his all commitments on weather Call back in shipment status or progress status on this delivery failure Case.
Till today I am only the person who is tried harder & it is gone now to metal harassment level but still SNAP DEAL Team has not revert back on this. Snap Deal & Safexpress Both did False comment they tried to contact me but till date I have not received any Positive Response from Both


IF you are not able to Resolve this CASE than please let me know further procedure
EIther i Have to Report AN FIR AGAINST SNAP DEAL & SAFEXPRESS COURIER SERVICE IN ALLAHABAD POLICE STATION that you are not able to locate my shipment & deliver it to me, or I have to go to Consumer Court,

Request you to please don't treat this mail as RAW WORNING, I realy Mean it.
So please Send my Money Back to My account.


Hello Team Safexpress

Request to Kindly investigate the My shipment status On Urgent basis please let me know where you have delivered my shipment.
If will not get any response from you on this that I am force to Raise FIR on ALLAHABAD POLICE Station against SNAPDEAL & SAFExpress TEAM & I will take it upto whatever stage if required.
So Its my Humble request to please refer below image & please Respond.