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Sai Service Station Complaints & Reviews

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Updated: Oct 4, 2026
Complaints 212
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42
Unresolved
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Sai Service Station reviews & complaints page 5

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R
Rohil Gala
from Mumbai, Maharashtra
May 19, 2019
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Address: C-101 CHANDAN APT, DADABHAI CROSS ROAD 3, VILE PARLE WEST, MUMBAI - 400 056., 400056

I sold my indigo car with registration number mh 04 bq 5507 and purchased a wagonr cng lxi numbered mh02cv8185 from sai service andheri whose agent at that time was hemant kamble. It came to my knowledge that the old car that i sold to sai service andheri. Its registration is still on my name. Its been 6 years to that matter. I purchased my car on 30/jan/2013.
Sai Service Station customer support has been notified about the posted complaint.
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    Jadhavarpv
    from Mumbai, Maharashtra
    Apr 9, 2019
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    Address: Walan Naka palghar, Thane, Maharashtra, 401404

    I had gone to sai service (Palghar) to renew my car insurance, when i asked a employee that does engine waxing is perfomed here or not then the other 3 female employee laughed and the employee which i asked him, he gaved bad words to me then i told him that i am a highly renown officer and i said him that tell your name but he did not told me his name. So i want the sai service should take action againgt them. Palghar
    Sai Service Station customer support has been notified about the posted complaint.
    सर मी गाडी सर्विसिंग टाकण्यासाठी एक तास झाला इथून बसलो आहे तरी मला इथे काहीच रिस्पॉन्स नाही एवढी टाळाटाळ होत असेल तर तुमच्या कंपनीची गाडी घेऊन काय फायदा एवढा वेळ असतो का
    1200 kms after 3rd service my pulsar 200ns engine oil have become very thin and it's creating face.

    Also the radiator fan kick's in alot earlier.

    As per the technician at Sai service Bajaj lower Parel, It's normal thing.
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      S
      Shreyas Nadkarni
      Mar 26, 2019
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      Address: B802, 8th floor, Raj Mudra, Near Civil Court, Ponda, Goa 403401, North Goa, Goa, 403401

      I met with an accident in dec 18 and dropped car at sai ser ponda goa for repair. The wuotation given by them is very high due to which icici insurance says they will scrap my car. The surveyor upon survey opined that many work might not be needed.in view i wish to challenge the wrong quote of sai ser. Also my car is till date not repaired. Pls help
      Sai Service Station customer support has been notified about the posted complaint.
      Hello Shreyas Nadkarni, we are very sorry that you had to go through this experience. Help us improve by providing your contact details so our team can get in touch with you as soon as possible. Thank you and sorry again, Sir.
      I had sent my new ertiga car for 1st servicing on 11/4/19 at Parel workshop. Same day I got the car back. On 13th April I found that one of the bottom cover not fixed at engine side. I feel that it is purposely not fitted or forget to fit. Please take immediate action and resolve my quiry. Vehicle no mh01de 5708
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        Basheer N Sajitha
        Feb 21, 2019
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        Address: Ernakulam, Kerala

        This is the worst service i had ever had in my life. They did not check the water level in the battery when servicing because of which the battery got burnt/ damaged and i had to replace it just few days after the service is done. My car went off while i was driving with my family at the mid night and had caused a lot of trouble just because they did not do their job correctly. I have all the evidence of the above mentioned incidents please contact me in my number: [protected].
        Address: ms basheer, mookada house, mudickal p. O, perumbavoor.

        The had confirmed that they had done all the regular check - up but they are very unprofessional. I had lost my money and time just because of their negligence. I would kindly request to take action against this frauds.
        Sai Service Station customer support has been notified about the posted complaint.
        Feb 21, 2019
        Updated by Basheer N Sajitha
        I would suggest the concerned person to give me a call back in order to explain the issue in further details.
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          Y
          Yuvraj Phadke
          from Mumbai, Maharashtra
          Jan 23, 2019
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          Address: Mumbai City, Maharashtra

          Have done car servicing of my car no. Mh 03 ck 0277 on 12th jan 2019.
          Total bill for my car servicing is rs. 8356.00
          But the point which is to be noticed is that one of my friend has done car servicing on 15th jan 2019.

          He was offered amc, and was charged 15421/- including the cost of amc which was rs 14221/-, and cost of a spare part 1200/-, his servicing was done for free.

          On comparing the two servicings, it was observed that most of the services provided were the same e. G., engine oil, break oil etc, and even after that he was offered the better deal.

          If i was offered the same deal, i would have gone for it, which would have reduced the cost of this servicing and all the servicings in the future 2 years.

          It has been observed with reference to the above scenario that you all offer different services to different customers. This is really harming your brand. I have completely lost my trust ij sai services. I dont think i will bring my car for servicing to your outlet from now on.

          Please give me explanation and the breakup of my expenses.
          Sai Service Station customer support has been notified about the posted complaint.
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            P
            Purnit Shet
            from Sambalpur, Odisha
            Jan 17, 2019
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            Address: Mumbai City, Maharashtra, 400012
            Website: www.saiservicebajaj.com

            I gave my bike dominar 400 at bajaj sai service lower parel for a malfunction problem detected.
            The service manager said that he will keep updating bout the bike. Despite that they didn't inform nothing. After 10 day when i called they said we are working on the bike and we will give you tomorrow. On the next day they say it's not gonna happen here we don't have the technician here. You will have to give the bike to the andheri service center. Now i want to know its a new bike which should not have a certain problem like this so soon, secondly my bike is not for experiment, if they can't do it, they should have informed it to me prior, i would have dropped the bike to andheri myself.
            And how can i trust that my bike will be resolved.
            They are just wasting the time so that soon the warranty expires nani will have to pay for it.
            Everyday i call him he says we are working on your bike.
            Now if they can't resolve it then why are they still working on the bike.
            This is very annoying and unprofessional of sai service to do so.
            I will not recommend anyone to buy and service their bikes at sai service if this is how they deal with customers and their property
            Aug 7, 2021
            Complaint marked as Resolved 
            Sai Service Station customer support has been notified about the posted complaint.
            Hi Purnit,

            We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

            Regards,
            Team Pulsar
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              Y
              Yamaha Netravati Moto Wings
              from Bengaluru, Karnataka
              Jan 14, 2019
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              Address: 586103

              I purchased dezire zdi from sai service goa, at the time of delivery i found car having some color problem (Red patches over the body) dealer and staff told me its normal they will solve all problem (Sai staff and manager meena naik) and convince me, from last 9 months im complaining maruti but still there is no solution from dealer side. Now dealer saying they will repaint the car in warranty, but im not purchased new car for repaint, from last 9 months whatever they suggested i did, i am visited sai service kollapur according to dealer suggestion but while removing red patches they removed car white color even i visited rns maruti bijapur, i m registered complaint at maruti 10 times but there is no solution from dealer side. Its purely dealer mistake they given defected car, and many more mistakes and fooled me. I purchased car on april 8 but they given me total wrong invoice wrong insurance and gate pass copy. I attached all copy documents
              Complaints :
              [protected]
              [protected]
              [protected]
              [protected]
              [protected]
              [protected]
              7) 994142
              [protected]
              [protected]

              When i visited sai service kollapur while removing red patches they removed white color of car even i attached that note service document. I am registered consumer complaint and i am requesting please solve my problem and do concern soon.

              Plaese check all attached documents when dealer given invoice and delivery of car.
              —
              Netravati moto wings
              Authorised dealer for india yamaha motor pvt
              Court opposite
              Bagalkot road
              Vijayapura
              [protected]
              [protected]

              —
              Netravati moto wings
              Authorised dealer for india yamaha motor pvt
              Court opposite
              Bagalkot road
              Vijayapura
              [protected]
              [protected]

              45790827_[protected]_[protected]_n. Jpg (82k)
              50265715_[protected]_[protected]_n. Jpg (213k)
              49742641_[protected]_[protected]_n. Jpg (220k)
              50265715_[protected]_[protected]_n (1). Jpg (213k)
              49714000_[protected]_[protected]_n. Jpg (425k)
              37085153_[protected]_[protected]_n. Jpg (167k)
              Sai car service. Jpg (82k)
              Sai invoice. Jpg (46k)
              Sai Service Station customer support has been notified about the posted complaint.
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                R
                Rohan Pise
                from Vasai-Virar, Maharashtra
                Dec 26, 2018
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                Address: Kolhapur, Maharashtra

                Hi my name is rohan u pise. Today i visited your near showroom ichalkaranji sai service. I want to renew my insurance policy. When i visited showroom they said wait for 1 hr aftr 1 hr mam. Sarala is communicating wid me. Her communication is very disappointing. And mam didnt renew my policy. Very poor service by madem sarala. Hope you follow up my complaint. Thank you.
                Sai Service Station customer support has been notified about the posted complaint.
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                  Govind S Samant
                  from Vasai-Virar, Maharashtra
                  Dec 24, 2018
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                  Address: Thane, Maharashtra, 401203

                  Govind s samant
                  +91 [protected]
                  [protected]@gmail.com

                  Vehicle no.- mh-48-ak-1153

                  Dear sir,

                  Was purchase new maruti suzuki swift zxi in may-2016 from sai service, vasai west. On that time they takes 5000/- extra cost as for tyre safe features.in which they told in future upto 40, 0000 kms if any of mycar tyre puncture then all responsibility is on company and company give all tyre along with stepny replacement with new. But the cant attend my complaint regarding this many times. Now my car is run near about 29, 000 kms and two tyres are not in condition for drive as per sai service. Now they are saying that please change both tyres on your own pocket. They are saying that the tyre company (Good year) is not giving any compensation but good year is not giving this bcoz of that tyre safe feature liquid which feel in my tyre by sai service of rs. 5000/-

                  Why should i bear this tyre expenses???
                  If your staff is not having correct information then why he forced to by this wastage features???
                  Please solve this asap otherwise want to go legal.
                  Sai Service Station customer support has been notified about the posted complaint.
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                    Chinmayanand narkhedkar
                    from Baramati, Maharashtra
                    Dec 20, 2018
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                    Address: 411005

                    As a authorised service centre we expect proper problem detection and solution for same. That's why we visit sai service at shivajinagar. But my last 3 experiences with them are bad to worst. And this not only affects my trust on them but on bajaj too. This is because if bikes are not properly repaired and heavy charges are applied on maintenance of them that will ultimately affect performance and reliability of bike. As a loyal customer of bajaj i expect proper action will be taken to resolve grievances.
                    Sai Service Station customer support has been notified about the posted complaint.
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                      S
                      Santhu5912
                      from Hyderabad, Telangana
                      Nov 27, 2018
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                      Address: Hyderabad, Telangana, 500072

                      Hi

                      I purchased an alto car and found lot of issue's and they cheated as car was certified. We found suspension failed, lower arms failed, steering rod failed, clutch plates failed, they have adjusted to run few kms.

                      They cheated me to buy the car and now if i ask them they are saying what ever you want you can do, no once can do any thing..

                      Purchased car from
                      Maruti suzuki sai service true value
                      Sai service pvt ltd
                      Kphb colony beside anukura hospital, hyderabad - 500072

                      Regards
                      Santosh kumar
                      [protected]
                      Sai Service Station customer support has been notified about the posted complaint.
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                        Rehan Mulla
                        from Bhusawal, Maharashtra
                        Nov 23, 2018
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                        Address: Kolhapur, Maharashtra, 416502

                        When i went in sai service gadhinglaj they not give service they ignore customers and i told i want to wash my car first they told will do and again they told that we can't do intercleaning because the machine is not working but there i saw the
                        Machine was working and don't like there conversions they ignore me i hurt plse only tell don't do like this and i bought my car back
                        Sai Service Station customer support has been notified about the posted complaint.
                        Employee not working good given poor service provider this showroom
                        parmeshwar shelke's reply, Jan 3, 2019
                        I am not coming this showroom again
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                          Santhu5912
                          from Hyderabad, Telangana
                          Nov 23, 2018
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                          Address: Hyderabad, Andhra Pradesh, 500072

                          Hi

                          I have given my alto car for service and after they took two days and not even washing was done properly and they claimed 10000rs, saying that general servies and labour charges and with 36% of gst incurred on the bill.

                          They not done a single penny work, car remains same as earlier, i am not sure that they have changed the enigne oil also, they kept the car and not done any work and billed me the amount..

                          They have cheated me, need justice to my maoney which i paid.. Please help me..

                          My name — santosh kumar
                          Ph — [protected]
                          Sai Service Station customer support has been notified about the posted complaint.
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                            Dr prashant mahajan
                            from Mumbai, Maharashtra
                            Nov 19, 2018
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                            Address: Mumbai City, Maharashtra, 400067

                            My dzire mh02ag1912 first service was done today at borivali east. Mumbai center. Interior and especially exterior was very dirty. Attitude of pick up driver was rude.
                            My building watchman cleans my car daily better than what you did at first service. I am highly unsatisfied with first experience with sai service. I used to do my older cars service at shivam autozone where i never faced such a problem.
                            Sai Service Station customer support has been notified about the posted complaint.
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                              Jayram Ambekar
                              from Pardi, Gujarat
                              Nov 11, 2018
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                              Address: Thane, Maharashtra, 401502

                              Dear sir/madam

                              This is to bring to your kind attention that i have purchased maruti suzuki dzire, petrol zxi varient bearing car no. Mh 48 aw 7359 sixth month back, till date i have not received the rc book copy from your team.

                              I have purchased this car from sai service, palghar branch

                              I request you to kindly investigate the same and take legal action against the dealer for their unprofessional way of selling cars and not providing any assistance.

                              Regards
                              Baban ambekar.
                              [protected].
                              Sai Service Station customer support has been notified about the posted complaint.
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                                Jijo antony
                                from Nadapuram, Kerala
                                Nov 8, 2018
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                                Address: Ernakulam, Kerala, 682004

                                1. Poor quality of wiper blades fitted during last servicing of my car (Wagonr). So that i changed this wiper two times with in 4 months. Yet the problem is not solved. The same wiper damaged in one ride during heavy rain in front o[censored]s. So that i take the vehicle to said service, nettoor junction. But they are not ready for changed the wiper. If a wiper is not lasting for two months, then the quality certificate of this company may be checked.

                                2.in descent behaving of service advisor during approaching to company for register my above complaint.
                                Sai Service Station customer support has been notified about the posted complaint.
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                                  Manish Gopi Peshwani
                                  from Mumbai, Maharashtra
                                  Nov 3, 2018
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                                  Address: Mumbai City, Maharashtra, 400092

                                  Dear sir/madam

                                  This is to bring to your kind attention that i have purchased maruti suzuki dzire, bearing car no. Mh-47-ab-8617, five month back, till date i have not received the rc book copy from your team.

                                  I have purchased this car from sai service, suyog chs, borivali west, link road branch, mumbai - 400 092.

                                  I request you to kindly investigate the same and take legal action against the dealer for their unprofessional way of selling cars and not providing any assistance.

                                  Regards

                                  Priya peshwani
                                  Manish peshwani
                                  +91 [protected]
                                  Sai Service Station customer support has been notified about the posted complaint.
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                                    Rishabh Ghag
                                    from Mumbai, Maharashtra
                                    Oct 26, 2018
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                                    Address: Mumbai City, Maharashtra

                                    I brought a new ertiga vxi 2018. On 18ctomber. Car is very awesome but the only one thing which i don't like about the car is the headrest's of center seat they are very annoying. After adjusting them almost in every position they are not comfortable at all. For sometime they feel comfortable but after sometime i was suffering from neck pain. The headrest which are there in front seats are very comfortable but the rear one are not comfortable at all.
                                    Sai Service Station customer support has been notified about the posted complaint.
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                                      Jinson K J
                                      from Ernakulam, Kerala
                                      Oct 26, 2018
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                                      Address: Ernakulam, Kerala

                                      This is with regard to the service of my above mentioned vehicle. I have approached the Service Centre,
                                      three – four times for my vehicle’s 3rd service. But they are not doing the same.

                                      Already they have done the 2nd service but by mistake they have entered in the 3rd page of Service Report.
                                      And for the 3rd servicing, I have spent three – four days, going in the morning for giving the vehicle for
                                      Servicing and in the evening to take back my vehicle. Now, they are saying that they will not service this
                                      vehicle. I want to know what is the reason behind this? Kindly look into the matter and revert back
                                      immediately.

                                      Thanking you,


                                      Jinson K.J.
                                      [protected]
                                      Sai Service Station customer support has been notified about the posted complaint.
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                                        Ravi Raotole
                                        from Mumbai, Maharashtra
                                        Sep 25, 2018
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                                        On 18th september 2018, morning i was given my ciaz-zxi+ for paid servicing. This was my first service with sai service - borivali east. At round 6pm the there was call from them regarding clutch problem. I went there and shock to observe that there were no movement of my car which i had drive all the way from my residence at kalyan almost 50 km with regular speed.
                                        I denied to take the delivery and kept car there. This smells something fishy.
                                        On 21st september, 2018, afternoon after paying the serce charges of rs.13700/- (Without paying any clutch repairing (??) charges)

                                        Besides this door locking sensors, theft sensors all these electronic problems are as it is and not attended.
                                        Sai Service Station customer support has been notified about the posted complaint.
                                        Sep 25, 2018
                                        Updated by Ravi Raotole
                                        Problem related to sensors are still pending.
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