Sai Service Station Complaints & Reviews

I have avenger220 and given servicing for month of may17.
I asked them to change the coolent pipe because it was leaked.
They told me that part is not available so they tighten it habit over to me.
Later on in the month of june i got a call from service centre saying that part is arrived so i visited and change the part.
It took 3hrs to change and within 1month again it leaked this time bigger than earlier.
When i visited again phugewadi pune service centre staff behaviour is very rude.
They told me that if you want you can make complain.
They are not ready to accept that ether their product is worst or their staff is not trained.

6070 lc
3342 cc

I am indeed expressing displeasure towards your staff. I had left my car for service and repair of damages on 14 jul 17. I was told that the service followed by repairs with the insurance follow up team will take about 4 days and my car will be available on 18/ 19 aug 17. The service was completed the same day however, the repair survey for insurance wasn't done which finally happened on wednesday. There after despite repeated efforts the car has still not been delivered. So far i have incurred a good amount of money loss for transit ting by taxies and also borrowing vehicles and getting them fuelled beyond my usage. My car was to be delivered today finally as told by your representative and for the same i took a paid leave today. But again i was told that there is some delay and the car has still not been returned.in view of the foregoing i request you to reimburse losses in terms of time and money and initiate my delivery at the earliest

In disciplined staff. Bike is with the service center since 10 days. No proper response from the manager. Bike not yet delivered despite of various follow ups due to which inconvenience is caused and i am incurring huge expense on travelling. My bike was causing problem due to the negligence of the service center, upon raising the issue the service center took the bike in their custody and promised to deliver it the next day. It has been more than 10 days there is no clear response from the service center and due to which i am incurring travelling costs and inconvenience is caused to travel to office since past few weeks. Despite of various follow ups still i am not getting a proper/clear status on my bike.

It is very disappoint says to you that you provide very poor service to your customers. Iam working ad an executive chef in a 5 star property, last month i buy a car from sai service. They have good custmer care before the car i ordered afterwards the car came to my home you guys show your real face. I ordered for floor mat and mud crap but still now i didn't get it, i pay for the auto card still now didn't receive it. It is raining season and i am scared to take my car outside because of mud. Off course i never advise to my customers and my friends about sai service any more. Thanking you for your wonderful service
Shinto devassy
[protected]
[protected]@gmail.com

I have taken amc from sai services borivali east for jyoti gas geyser.
3 months are already completed. No person has visited for servicing yet.
Tried calling them but none of them are picking up the call. Their landline numbers are not working. Looks like i have been cheated.
Fake promises and commitments. Luring people to take amc. Such companies should be banned and their licenses should be canceled.

Hello everyone
My nane is sudarshan and my car number is mh01by6290 ciaz
I had given my car for service on 2 of may, for car wash and colent leakage.
After that i get call form supervisior that ur windslied glass has opened. When i gve the car it was on proper condition and i didnt know how it opend but somehow they managed to fix it.
After taking the from the servixe center i see car has not washed properly and i have been paid for the serive.
If this is the condition i can do it from out side no y i have to come to sai service
What do u think abt the customer they r fools

Extract of my letter of today.
I have entered into service contract for “3 years, 10 services” with sai services for my voltas air conditioner for 14.7, 2015 to 14.07.2018, by paying rs.2000/- vide cheque no.121995 dated 14.07.2015 cleared on 17.07.2015. From 14 july, 2015 till today ie. 19th april, 2017 (Almost 1 year 9 months) i have received only 2 services. I have been calling their borivali, mira road and vasai offices umpteen times and spoken to several female staff who have been assuring of deputing servicing mechanics to my residence, but no one ever turns up.
Their poor response is irritating, waste of my money on phone calls, and moreover keeps me waiting home when i have to give up going out for my work.
I hereby inform sai services, that if i don’t get service this saturday 22apr’17 as assured on phone by their staff on 17th april, 2017 i will be taking appropriate action in this regard. They are also required to extend the contract to suitable period to cover the 10 services as per charges taken by sai services. Looking forward for the services and revised contract to cover the lost period of services by sai services.

Hi in the month of March I had done my CNG Service though Sai Services Andheri East. They have provided me the receipt so that I can fill my CNG gas for 1 month. Now he month is getting over but my CNG GAS car plate has not yet come. Neither the Sai services from Andheri has contacted me. No updated for the same. The services is very poor. By tomorrow one month will be over and I can't fill the gas from any place.

I did a 1yr contract for aqua guard service with sai service (head office at 1, prema niwas, kasturba cross rd no.7, borivali east, Tel:[protected]/65 on 24.12.16.no one visits for service.after much difficulty and endless follow ups and fights I managed to get one service done. In that too they did not change the filter nor the candle.it has now been over a month I have been making requests to get the candle changed but they simply say 'tomorrow' and no one comes the next day.i have spoken with mr. Ranjan, ms. Pooja, ms. Vrushali and countless other service agents.i paid 1200 for the contract and never got any service.it has only and only been a headache and more and more harassment.while selling their contract to us, they claimed to be 'authorised agents' of eureka Forbes.only later did I realise that it was a misrepresentation

I had given my vehicle for servicing on friday morning and it was assured to me that i will get it back by evening but i got no intimation about vehicle from your side. around 8 pm i had called on landline and enquired about my vehicle, the person on the phone told me that he wil check and call me back but then also no response. after that at 8.30 pm i called a cell number of service advisor and then he says me aapke gaadi ke aage se noise aa raha hai so gaadi nahi diya.

this is totally bull #### why dont you inform me in prior??
i had my scheduled appointments. without my car how am i suppose to go ??
then he lied that my phone was not reachable and all

I purchased a new car by exchanging my old car. I exchanged my old car on 07Jan2017 and took a new car.I haven't received the money for old car and exchange bonus yet.As discussed with them, they asked me to pay Rs 3200 for insurance and I have paid. Initially (2yrs back) I purchased this car from Maruthi True value only, at that time they gave me the car without insurance.

We have contracted for 3years of service with Sai services and now geyser is not functioning we are trying to reach them scince 2 month, their staff members are fooling by saying service commpany has been closed and they are charging 2000 extra for service,

I have been following them for more than 20times a day now they just disconnect my every call,

I would never recommend this service to any one, fooling service

Client No: 2342, Goregaon Dudhsagar

Hiii
I book vitara breeza on 21st september 2016 from authorised centre sai service at virar west. Docket no. [protected] paying rs.21000/- booking amt.
On 18th november 2016, dealer call me. One of customer whom alloted the car but that customer have payment issues. He told me if i arrange the payment then they will allot the same car on my name. I discuss the same situation with my bank manager and request for the urgent process. The managet wil told me within friday he will release my loan. On friday 25th november 2016 i cleared my balance payment rs. 11, 82, 586/-. After that the sai service commited me on wednsday 30th november 2016, the will give me delivery. But that not possible thay told me, sai service rto agent bandya will hospitalised hence the passing process is not done. I planned for delivery at my family, relative and friend circle. On same day they do another commitment within 2 days they will do that passing and delivery. After 2 days, they contact me and told agent is still hospitalized. You can arrange your agent with them and done the process. Im also going to rto. Passing is almost done. My agent will done that in rs. 6000/- adjustment fees and sai service agent told me rs. 10, 000/- to 12, 000/- adjustment fees. But at the moment my agent going to pay tax the sai service another agent mr. Yogesh call to the second agent mr. Suresh. And told my agent dont pay the tax, tax will be pay sai service. Im also there at that time. I call at sai service sales executive ms. Shraddha and discuss with her. She told me you got your delivery today. And sai service will pay the tax. But at the evening she call me and told me the process will not complete because of my agent fault of not take order. But the sai service agent stopping him on that time. It means my agent mr. Kishor is not in fault.
And finally once again my plan flopped.

What is meaning of that, what about the customer excitment of new car.
The sai service has only one agent, if they have another option then havent face the same problem. Sai service make fake commitment.

Ab excitement ki waat laga di.
Even i will agree for paying rs. 10, 000/- to 12, 000/- for adjustment fees in rto.

I will take all accessories for my new car by paying rs.50, 000/-

I think the sai service sai service agent mr. Yogesh ko kuch khane ko nahi mila toh usane process ko rukha ke rakha. Varna mera agent toh muze tax ka sab clear karke de raha tha.

How i trust on your dealer.
Please take action on that

Last year when my car was send for servicing the driver came with car at my place but the original document (Rc book, insurance, tape remote, puc) was not there in the car when i ask driver he said he forgot those in services center. Next day when he was coming on bike with my original document he lost all the original document.
Now sai service told me there will get original document but still nothing is happened now its 1 years passed

Have given my NEW RS 200 byk to Sai Service Borivali for repairs to ABS under warranty on 25th Oct 2016 and till date (i.e., 06th Nov 2016) I am still waiting for my byk after repairs.

Have been following up the repairs since last 5 days and getting promise that i will get my byk next day but no positive response.

Byk no. MH 04 HL 2249

Can some one pls look into the matter and expedite the job.

Complaints !

This is the second time, Brake problem was not able to solve by Sai service station Deccan Pune .
I exclusively asked supervisor to check and make brake perfect, no matter need to replace any spare after all human life is precious, but supervisor and other mechanic used to say that its okay and it could not be improved and every time they used to justify me saying that don't compare with new model cars . I used to drive this vehicle since last 10 years and never fetched this problem . Right now vehicle is in Sai service station Deccan, request you to check and do the needful .
Details of Vehicle :
MH 12 DE 1209
Date of Admission :[protected]
Sai Service supervisor Mr Dhumal made me a ride on dated[protected], but it seemed the same problem even i made it to drive my friend he also said that its not up to the mark .
I request you to look into this matter

I booked maruti ciaz rs black 2 months before ..even they gave me assurance that in a month car will be deliver.But waiting after long time two months of duration now telling that rs model have been stopped .what is this ..please give me solution otherwise I will be give complaints in all departments fields.it is very better to give me solution otherwise consequences will be severe.

I have issue realted to rto passing:
Name of purchaser : mrs. Preeti rajkumar sharma
Name of vehicle : celerio cng
Dealer : sai serivice station phugewadi
Date of purchase : 30th aug 2016
Date of issues: 5th sept 2016
Till date the process of rto registration has not started beside several reminder from my side, so please do the needful.

Thank you

This is happening since 8 months. From the first day itself i started writing to customer portal and reputed officers. Still till date i am receiving messages with some vehicle number the service details which i haven't used in my life. Sai service without any authentication sends customer service related information to any unknown person in the world. I also receive payment related messages from sai services.

Hello sir,

Its is unexpected from sai service that they are robbing their customers and fool them...

On 11 july 2016 i reached sai service center, andheri (East) for my maruti wagon-r, vxi - mh.-02. Bj.1354 for car servicing and other issue...

The service person checked my car and said that fuel pipe and many wires was damaged by rat and also major problem with volvo and other things...
I belive that car should be drive carefully and not also maintain without compromise... So i clearly told your enigineer i dont want any issue in my car... U do which is good for my car...

On 14th july 2016 i rached sai service center and recievied my car paying the huge amount of 23 thousand 309 rupees for car maintainece and seriving including part change...

But after few days when i feel that car is not responding as like earlier... Then i again contacted sai service branch... They given me apointement of 24th july 2016 and called me for car check...

I went to there again and told your irrisponsible machinc that...

1- there has a major noise when i press the clutch or excilator...

2- i can easily hear the worst noise of tyre and engine while driving... This problem was not with the car before car entered in sai service center andheri...

3-car is not responding well.

But sai servicer engineer check the car and told me there has no issue... And ignore his duty saying this...

Now the car enigne noise, tyre noise, and clutch and exclrator roar noise is increased... Its all major issued started from when my car came from your service center... Today i also got to know the clip of front bumper which was damaged, also not changed by your irresponsible mechanic and it was stick by faves tic only... Today clip also left the bumper...

For what i paid approx 24 thousand to u... Pls let me know...

Worst service and worst response was not expected from u... Also not expected that u do this type of cheating to your customer..

Thank you

Ashish singh
[protected]