Samsung India Complaints & Reviews

As discussed with claim id: [protected] with samsung customer support he had misguiding to customers about service as well service centre engineer can't receive my phone calls. I am dissatisfied to your customer service because he can take enough then more time to providing service.
Now mr. Shiva (Cc) are saying that i don't know about this, do whatever you want.
Please check your customer support database we are talk same about...

Very worst experience with samsung series a30 and his poor service in service center, raj nagar, ghaziabad.
Never purchase and not to recommend to others.
I have purchase samsung a30, 15039/- dt. 26 july 2019 but after couple of days, this had been dead during charging not to start the same, next day i went to service center but position are very worst, there are light not working and no body support, there were lot of customer...

Dear Sir
I hv a 4 door the biggest refrigerator. Since i purchased i am facing d problems . Sometimes parts or compressor or gas . After calling ur call center . No action at least for 15 days . To 20 days . They transfer the call to okhla office . But okhla service center totally shameless an useless ppl . They don't care only keep on giving falls promises . I am going to the court now . My contact number [protected] . Requesting...

I had purchased samsung galaxy s10 on march 08 2019 as per the pre booking offer i should 6000rs cashback by 90days but it's almost 5 months since i purchased but still i have not received it. I have been calling hdfc consumer durable department for the same from last 3 months they are saying you are eligible but it's not credited from the merchant side hence you have to wait. I waited for 6months now totally still what more you expect from...

After My Previous complaint to https://www.consumercomplaints.in samsung executive called me and bluntly told that we cannot do anything in this matter and the service center people kirti nagar have closed the complaint and is saying to collect the handset.

My old complaint no. with SAMSUNG is [protected].
They did not give me any resolution. People should know that this is how samsung serves their customers. Samsung services are...

We have one refrigerator with warranty, which is not working we are making complaint since 12thAugust 2019, company had some engineer who had changed compressor and took charge of ₹2000/- for gas, but was not ok since then we are making complaint again n again but there is no proper feed back. They always keep saying that we don’t have any idea when engineer will come....

Service center guys does not provide valid and correct information to the user and are charging very high for the problem which is not present in the mobile. This is what happen with my samsung galaxy s7, i have shown my mobile to samsung service center bhosari and after inspecting the mobile for 2 days they told me that there is a problem with motherboard and needs to be replaced and estimated for around 14000. I went to yaantra mobile repair...

The above mentioned AC model was not working properly for sometime due to which I called the Samsung customer care exec and lodged a service request at my residence. They came for inspection on 22nd July 2019. After that they picked the unit from my residence. After that they came to my residence and to take the estimate amount of 9904 INR. I paid them that and they gave me the bill. Then they came to my residence to install the "repaired"...

Actually i was purchased a samsung smart tv on october 2018 from bangkok but there is display have some problem. I have 1 yr warrranty limit
Samsung fail to accept warranty. Kindly take necessary action against this issue. For futher information kindly contact.

Model no: ua40j5200akxxt
Serial no: 01e53naj805973d

Email: [protected]@gmail.com
Mobile : [protected]...

Dear Sir/Madam,

I have purchased Samsung Galaxy A50(PFA for the bill and other details) on 20-Mar-2019 and using my phone from last 5 month everything working quite well. and from last evening 25-Aug-2019(Sunday) my phone stopped getting charged it whenever i tried to get it charged it showing some yellow warning signal on the screen.

Today 26-Aug-2019(Monday), When I reached Samsung Authorized Service Center(Sco...

Dear Sir,

I have visited the Samsung Service centre on 24.08.2019 to get repair of my Samsung Level U Bluetooth which was purchased on 02.10.2019 as the same is covered under warranty. The problem of the Bluetooth was the call volume is very low and cannot hear from other person on the phone. Samsung Service Centre, Secunderabad has registered the complaint with Job Sheet No.[protected] and informed me to speak with call centre...

Im brought samsung a50 mobile... The salesman told me this phone is waterproof. When my ph show the touch problem then i went to the samsung service center. They are told me this mobile is not waterproof. They are tell me change the display aprox 7500 rupees. But my complain is why the sales man tell me the phone is waterproof. The salesman told me this is waterproof phone then i brought this mobile. Then why im giving the company display...

I have purchased a samsung level bluetooth earphone 5month before. But now that earphone is not working properly. So i visited samsung care services centre at bhiwani.
But after see my earphone they told me this is can not be repaired. Because these item was only replaced. And they deny to replace after when i say.
They excuse that this is gum affixed.
I have only want to repaired my earphone. I have purchased that on...

Hi, team, i'm pradeep kumar and i bought a j610 mobilê phone from ballia up of 02/04/2019 with a year warranty. Till now this mobile phone issue is hanging in problem today. So i want to or the change my mobile phone or avail new version in this mobile device. The main problem is being stopped or automatically go to the home screen in the running period and that app restarted. Find attached to of emie number for sim 1&2. Do not avail new...

Sir,
Washing machine which available in our records office, these machine power connection socket is melt due to excess supply of power during heavy rainy season. At the time machine was not repair till date. Our office facing lot of problem in washing office clothing.. Pl do needful action and repair our appliance at the earliest. We kindly request you to do the same...

Hello sir,

I am so sorry to directly reach out to you but i am left with no other options. From last 11 days, i am raising the issue to customer support, service head, twitter account and then to ceo escalation team but none of them is acting on the reported issue and have always same response that we are working on it. This is a pure harassment where your team force customer to think that he made a mistake by buying a samsung...

I have bought s10+ phone approx 3.5 months back and it has developed technical error which needs complete pcb replacement. This is shocking that most premium phone of samsung develops problem within few months. I have demanded complete refund but the samsung escalation desk is offering only 12 months warranty extension.
I am taking the case to consumer court and ensures that these organizations realize the potential of indian consumers...

We have bought samsung refrigerator in the month of dec, 2018. Since then it is not working properly. No. Of complaints have been filed against the same but no response. Samsung people are just ignoring the manufacturing defect. They always give a report saying cooling is not proper but nothing is done. We have filed a request the complaint for replacement but still no response from them. They are just waiting for a year to get over. Such...

I have raised my concern on product from 5 days of purchase itself and right now my concern is being handled by samsung head quarters team. Who have been totally irresponsible without even responding to customer mails or call back response. I have been suffering alot taking the high end of samsung mobile available in market and facing this irresponsible behavior from samsung high end team....

My complaint no. is [protected]. I purchased Samsung Note 9 premium series phone and within warranty it has so many problems. It has a faulty camera, touch is not working propery, hang problem, excess heat, phone was automatically working, and other issues. This is a manufacturing defect.
I complained regarding this so they told me to submit the phone to service center. I submitted the phone on request of the senior excutive. And he...