Samsung India Complaints & Reviews

HI Samsung Team,

You guys provide worst experience for me. I trusted Samsung Products and you guys cheated with cheap quality products and now demanding high amount from us. i am helpless now . my money is completely wasted now . I never recommend Samsung product to any one. I hope you will provide best solution, But again your executive person demanding same amount for panel replacement . It really painful for customer like...

Hi samsung team,

It's my request, it is very difficult for me to effort 11, 000 rs for panel replacement. My concern is repair my samsung tv for lowest price. I hope you will provide same for me. Otherwise i need to kept exchange my samsung tv for 5000 rs & purchase mi 32 inch tv. It is really painful for customer like me. Because i don't have another option. I hope you understand my concern. Please help me to resolve my issue...

I have ordered samsung on7 pro from amozon website 25th july 2018. With ordered no[protected]. They invoiced me on7 pro with invoice no - del4 57721, invoice details - hrdel[protected], dated[protected].
Samsung on 7 pro (Black) boiddp83fm

5 days ago my phone stopped working. Though my mobile comes under warranty. Local samsung care (Authorize service center) suggest me to do extendable warranty of my...

Hi,

I have ordered a galaxy watch 42mm from samsung estore with cash on delivery as payment option, order no - [protected]. It was supposed to be delivered by 2-4 days. But till now its now even shipped.

On the other hand my friend ordered the watch on same day and got the delivery today with online payment option instead of cod.

I have tried to reach customer care 8-10 times they are saying its...

Dear team,

This is first product from samsung in my to life but very wrost experience.
I've purchase samsung level bluetooth on nov 12.2018. As per company warranty one year is not complete. But last 2 month same issue for regarding bluetooth charger and clear voice related.
Hence i'm service employee than not possible to visit service centre and discuss from last two month than delay for service.
Last...

Dear team,

I had purchased samsung galaxy j4 mobile from lavi communication on november 25, 2018. From last month i am facing very low sound issue during call in this phone. My phone is under warranty so i had approached samsung kashipur service center (Area pincode: 244713). Service center had submitted my phone for one day and informed me that we have replaced the phone speaker. I request them to provide the job sheet or...

Hi samsung team,

It's my request, it is very difficult for me to effort 11, 000 rs for panel replacement. My concern is repair my samsung tv for lowest price. I hope you will provide same for me. Otherwise i need to kept exchange my samsung tv for 5000 rs & purchase mi 32 inch tv. It is really painful for customer like me. Because i dnt have another option. I hope you understand my current situation....

Hii. Sir my name is mohd anees sir sir mai samsung care par gaya tha sir mere mobile me sirf jake khrab tha sir mere fhone ko liye 8 month huye hai bs to jake ko dal ne ke wo paise bhi mang rahe hai aur yeh kaha ke is ki display bhi tut jaye gi 2000 rupaye jama kre sir mere mobile ka sirf jake khrab tha wo display bhi tod ne ki bat kr rahe hai sir is hisab se fir wo garnti kiyo dete hai sir wo logo ko pagal bnate hai sir mere shikayat yeh...

I purchased model: galaxy a30
Imei:[protected] a month ago. I lost my mobile one day ago while i was travelling from rajahmundry to ravulapalem by bus. I am helpless in finding my lost device. I hope the company will extend its help in finding my lost device with its advanced tracking security systems from samsung. I will be very glad and loyal if the company helps in resolving my issue or suggests me solving my issue. Thank you....

Last i have purchased double door refrigerator samsung. On the day of demo and installation noise is observed. Samsung engineer and customer care told me to wait three to four months (No call recording available now i wonder why. Because in ever customer care call at start we hear saying call will be recorded) post four months that noise still persisted and i raised complaint again.. This time after two to three engineer vist finally they...

I purchased samsung s9 128gb on 30.12.18 and since day one i observed my phone was getting heated while browsing and battery was getting drained even on idle condition. Based on your customer service instruction i gave my phone to service center rohini delhi. I have submitted the phone in the month of feb and they returned the phone on after 2 days afternoon. The motherboard kit was replaced. I was shocked that, samsung s9 is a premium phone...

Dear Sir/Mam,

I have purchased my mobile Samsung Galaxy Note 9 on 17/09/2018.
and was facing issue of Display yellowish.

I have visited samsung service centre Bhiwandi (Dist-Thane) Maharashtra, on 12 July 2019, Samsung Service Centre executive told me that ur mobile is in full warranty we will repair ur mobile within one day, u can come and collect the same on next day.

when i called next...

HI Samsung Team,

It is very much difficult for me to pay 11, 000 rs . If i am really capable to pay 11, 000rs . why i need to choose Samsung panel replacement with that cost and 0 warranty . Better i can go for new MI TV with that cost for 2 year panel warranty. You guys need to understand customer situation . i have already invested high amount on Samsung TV 60000/- rs and with in short time you guys demanding again 11, 000...

Hi samsung team,

I have trusted samsung products and i kept 60000rs. But you guys provide me worst service to me. I have request you guys from past few months for resolve my issue with less price. You guys didn't understand customer situations and demanding high amount from us. So my money is completely wasted, due to your cheap quality product fails after 1 year. I am planning to kept this tv on exchange and planning take...

I have purchased a fridge 6 years back and now it's not working and i think that it's an issue with compressor. I have lost my original bill and therefore want a duplicate bill to be issued for the same so that it helps me to check the warranty details. The bill is very urgent.

Thank you.
Vivek Kumar Pandeya
E: [protected]@gmail.com

Serial Number: R5854PAD100371W
Model Number: RT28FAJSALX/TL...

Hello sir,

I am anil kumar from vishakpatnam. I will be available on cell no [protected]. I am staying in lawson bay colony, visakhapatnam -530017.

This regrading my compliant on samsung with grievance : pmopg/e/2019/0326182.

Consumer helpline docket id - 1296251
Product name : samsung tv
Model no :- ua40k6300aklxl
Serial no :- 0a7x3pcha02842d
Invoice no:- fs/mt/2307...

Hi
This is to inform you that i have purchased samsung mobile phone, samsung m20, from amazon.in, and my order number is[protected] on 11th june. Within one month my mobile phone start created problem and is not as working as when i received. Now battery drained very fast and although i have fast charger but still its not charging fast. I am going to uk on sat 20th july for forever and there no one help me because they will...

I get the massage from samsun about winning prize and the company send mail about option of payment released now the completed 2days i can't get any contact, mail or massage
I got this email

Samsung financial empowerment fortune program ®2019
Samsung electronics (Uk) ltd
Samsung house 1000 hillswood drive
Chertsey surrey kt16 0ps, united kingdom
Official website: www.samsung.com
Dr,...

Hello,

I have got a Samsung side by side refrigerator with the model number : RS21HSTWA1/XTL which was bought on 18th of April, 2015. The refrigerator is really a high cost one as you know but the time took for it to stop working is really less. The fan stopped working in the month of March this year which we got repaired and now to my surprise it stopped working completely as a whole. I complained and got back a technician...

We purchased a samsung refrigerator on 26/06/2019 from naval canteen vizag. Model no rt39m553 of 394 litre capacity. The mechanic came to install it on 27/06/2019 and insisted upon us to use 5 amp switch which burnt out after 2 days. We then installed an 15 amp switch.

Right from first day the lower door of fridge was making a knocking sound each after 2 or three opening. We tried to empty entire fridge and check it. The sound...