Samsung India Complaints & Reviews

This is in regard to double door refrigerator (Rt42m5538s8) purchased on 30th apr 2019. From day one it has following defect :

1. It’s freezer is not getting turn off even after selecting the option to turn it off.
2. Even after turning off its making ice in the freezer and ice is in solid form in off freezer option.
3. Pcb and sensor of freezer has already been changed by your engineer after 1st visit ad i...

I have booked service request on 20.06.19.Then this day technician name, no also share by service provider.But the technician doesn't come to repair my washing machine. 6days gone no response from service provider. I 3times call to costomer care only they forward a msg to district service provider. I also call to Samsung District service providers daily morning they say technician go today but no one come. I haven't going my office due to...

First, of fall, i am very disappointed. It not an impeccable product experience at samsung. I don't think that product pass through rigorous quality checks which are globally recognized with 100%. With my bad experience, i don't believe samsung products stand out as best in terms of quality and service of the products. This is a 2nd product i am facing the issue.
Having said that by you and always believe that our customers are the...

On 11 april, 2019 i have purchased a refrigerator from your showroom. And bill no. Is 542. After installation it was working fine for a week but then its cooling system has broken down and refrigerator is making a loud noise
I first made a verbal complaint about the issue but no action was taken for about a week. Then again i complaint about the problem and one of your engineers came and did the inspection. As there was some technical...

I have purchased a fridge 3 years before and now it's not working and came to know that it's an issue with compressor. I have lost my fridge bill and the samsung outlet is also closed now from where i have purchased.

It was a direct samsung out let and it's closed now... Now the service engineer is not considering my product under warranty. But my product is covered 10 years warranty. It's mentioned on my fridge - 10 years...

Dear Sir or Madam,

My name is Vineeth P and a few days ago I bought a Samsung mobile phone (A70) from an authorized dealer.

Next day, I was exercising and I kept my mobile in my waistband (where I usually keep my mobile every day). I exercised for an hour and after taking a few minutes of rest I took my mobile from the waistband. Then I noticed that there was some moisture content on the front camera of my phone...

I have purchased a fridge 2 years back and now it's not working and came to know that it's an issue with compressor. I have lost my fridge bill and the samsung outlet is also closed now from where i have purchased.

It was a direct samsung out let and it's closed now... Now the service engineer is not considering my product under warranty. But my product is covered 10 years warranty. It's mentioned on my fridge - 10 years compressor...

Hi Team,

This is in regards to the complaint of your Samsung Air Condition bearing Model No. AR18HV5NFWKNNA, serial 0BK0PDCF401991F. I had raised the complaint on 16/05/2019 that the outer unit is not working properly. Service number [protected]. Within 15 days of service, the AC again stopped working.

I have bought this premium quality AC (as mentioned by Samsung) by investing a lot of money and not even 3 years...

Complain date 23 june 2019
Product single door fridge
Issue not cooling
Customer address j96 noida sector 22 up 201301
Today i have received the customer support team that today between 12 to 1 pm engineer will visit the customer place but till the evening he has not visited the place customer was waiting and engineer was done false commitment everytime, this is so unproffesional and irresponsible behaviour of...

I got a problem with my ac... It shows error e154... I told service engineer... He told problem with fan motor and he checked and told problem with board... He told it ll take time... He got advance... Now last three days i was calling him... He s not responding to my call... Not even picking up call... This s the way samsung service to customers i hope......

Dear sir/Madam,

My mobile number registered in samsung care -[protected]. I have registered issue for not giving cooling my Ac from 4th jun itself & engineer visited twice but not able to identify the issue. Am repeated following with samsaung care to send experienceed engineer but customer care saying engineer will visit today or tomorrow. But while calling engineer he is not responding properly. Am very much fade up with...

From the very first day, I am complaining to Samsung regarding the speaker issue of the phone. After raising the concern on cosumer forum and giving the handset at service center asking for replacement.

A person from Gurgaon HO (Sandeep Singh) called up and given me an assurance that they are giving me the phone after software upgrade.However, if the problem persists they will take every possible step to replace it.
br...

We have a Samsung frontload washing machine purchased in 2015. The display is showing 4E error and the water is drained out automatically. The Samsung technician inspected and informed that the motherboard and water pressure sensor are malfunctioning. The appliance would have to be taken to the service center and would cost around INR[protected] of repairs.
I researched the 4E error on Google and found that this could be because of...

Dear Grievance Team,
I have purchased a branded Samsung refrigerator on 1st Oct 2018 from Balaji Electronics Aurangabad MH, soon after 1 Month o[censored]se, from Nov 2018, It Stopped Working, I have contacted to dealer and informed about the issue, he contacted Samsung care and sent one repair agent to solve the issue, the agent replaced the back plate of my refrigerator, and informed me the issue is solved, but it didn't work well and...

Dear sir,
I brought my Samsung galaxy A50 in march but unfortunately my phone got bent on its own. I went the the service center and they just looked at the phone and said it got bend because I put my phone in my pocket. And the just told me to change the display and they told me I have to pay for it. The device has no scratches on it. Please help sir.
My contact information is
Name: Ankin Malde
Phone No: [protected]br...

I bought Samsung A10 2 months ago and from the starting day it is heating without reason...such a worst phone!! While complaining about it they said that its bcz of new phone but now 2 months late...same situation is going on..I seriously want new piece or I will go to court or u will clear my loss ... and really after using for few minutes It is heating.. this is very horrible that if a person is trusting your company products you are showing...

Samsung Electronics Uk Ltd
Samsung House
1000 Hillswood Drive

Chertsey
Surrey
KT17 0PS

Bhavya Deep,

We wish to congratulate you once again on this note, for being one of the lucky winners selected on this year Samsung Electronics UK Ltd 2019 Promotions. We felicitate with you and your family and especially for being a citizen of (INDIA). This promotion was set-up...

I had purchased from your exclusive dealer FUNDAMENTAL ELECTRONICS PVT LTD UNDER invoice no FECC/19-20/00986 DTD 2/6/19 one fridge RT28R3753DU and 1 soloMWO MS23K3513AK but these products are not delivered till date. The dealer is making false promises every day regarding delivery. Lastly they promised to deliver the goods yesterday at MIDNIGHT which is absurd still I waited till midnight but no one turned up. Still working with such dealer...

Samsung House, 1000 Hillswood Drive,
Chertsey, Surrey, KT16 0PS
United Kingdom.

The Samsung Electronics is pleased to inform you of the results derived from
the E-mail Address Ballot Lottery International Program (EABLIP) held to
consolidate our numerous customers worldwide. You E-mail Address have
won a cash prize of £500, 000.00 (FIVE HUNDRED THOUSAND GREAT BRITISH POUNDS)
and...

This is Dr Kiran Mann possibly the most enthusiast supporter of Samsung considering the fact that i purchased two machines for myself and recommended to so many colleagues of mine.
But this is to my utmost dissatisfaction that i have not been even heard once by the Samsung people even after repeated reminders.
The machine is a failure.
Not only the hardware but the software is [censored].
The calculations are all wrong.br...