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Samsung India Complaints & Reviews

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Updated: May 27, 2026
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Samsung India reviews & complaints page 192

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A
from Delhi, Delhi
Aug 21, 2019
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Address: Faridabad, Haryana, 121001

I have purchased samsung washing mashine in june 2019. And after week of purchasing that box. It stopped working. I my self has raised multiple complaints against it however they have visited soo many time and were not even able to relive the issue. One person came and said its temperature get increased when u wash cloths. Really??? But no proper solution was provided and its being more than 2 month i doing regular followup but technician has no solution and customer care is forwarding the query back to technician. I dont kw what to do next. If they will do like this i may contact to consumer court this time as they cannot make us fool by selling their useless maschine: sr no - 046espbm300448b
Samsung India customer support has been notified about the posted complaint.
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    Vandana21601485
    from Mumbai, Maharashtra
    Aug 21, 2019
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    Address: Ghaziabad, Uttar Pradesh, 201014

    I have purchased a samsung refrigerator model no rt54k6558sl on 4 july 2019 from vijay sales gaziabad. From that date onwards i am facing continous problem. This refrigerator is a defective piece n now stopped working completely. I have also complained in samsung service centre. Your engineer came n told me pcb creating problem. He changed the pcb but the problem is not resolved. Then he told me compressor has problem. Refrigerator has sound n blinking problem also. So it's a complete defective piece. At the selling time samsung gives you so many good qualities in refrigerator but after that they treat you like #!! They give you 10 year compressor warranty, inverter stablizer feature, non frost blah blah blah... But actually they are manufacturing defective products!! I have seen so many bad reviews on samsung product n complaint regarding manufacturing defective product. So i want complete replacement of the refrigerator. Hope this time you people replace this defected piece. Or otherwise i will go for legal action.
    Samsung India customer support has been notified about the posted complaint.
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      K
      k doshi
      from Mumbai, Maharashtra
      Aug 20, 2019
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      No one cares for customers
      No one calls or provide solutions
      All r best actors for thier salary.

      Me bought samsung fridge (650 lts) in 2012
      @70k
      Now something wrong with product, called customer care for co. Technician.
      Technician informed tht due to non availability of parts not possible to repair fridge.
      I called customer care for solution they informed me tht co. Manufactured part upto next 5 years only, so now no parts available in co. So we cant help u
      I request every one tht pls do not buy costly
      Product of samsung co. As they froce u to buy
      Another product by stopped the production of parts to incresed their sales
      Thanks   replace all
      Samsung India customer support has been notified about the posted complaint.
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        K
        k doshi
        from Mumbai, Maharashtra
        Aug 20, 2019
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        No one cares for customers
        No one calls or provide solutions
        All r best actors for thier salary.

        Me bought samsung fridge (650 lts) in 2012
        @70k
        Now something wrong with product, called customer care for co. Technician.
        Technician informed tht due to non availability of parts not possible to repair fridge.
        I called customer care for solution they informed me tht co. Manufactured part upto next 5 years only, so now no parts available in co. So we cant help u
        I request every one tht pls do not buy costly
        Product of samsung co. As they froce u to buy
        Another product by stopped the production of parts to incresed their sales
        Thanks
        Samsung India customer support has been notified about the posted complaint.
        Sep 14, 2019
        Updated by k doshi
        Hi
        My problem solved by samsung india
        with the help of consumer complaint website
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          A
          Ayushmann123
          from Nawanshahr, Punjab
          Aug 19, 2019
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          Address: Ludhiana, Punjab

          To whomsoever it may concern,
          I bought samsung phone a few days back which was working fine until now but it suddenly went blank while i was using it. I visited their service center and they told me the expense of rs.4500 to repair the motherboard. I requested them to get it repaired free of cost but no one heard me. So i am registering my complaint here seeking help from you so that company provides me some resolution on it.
          Aug 20, 2019
          Complaint marked as Resolved 
          Samsung India customer support has been notified about the posted complaint.
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            S
            singh83vijay
            from Mumbai, Maharashtra
            Aug 19, 2019
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            Address: UIT Main Road Bhiwadi, Alwar, Rajasthan, 301019

            I purchase refrigerator in year 2006 and. M facing problem i wrote e-mail to samsung indian ceo also because m not get solution of my complained no.-[protected] on dated-20.07.19 through your customer care for my product (Refrigerator) issue and after passed 13 days also its not resolve my problem. They pushing me to replace / scrap this existing product. Its very surprise that they not understand customer pain or financial problem just they avoid their responsibilities & transfer case to customer and bluntly saying this spare will not arrange or it will not resolve you need to scrap. Even though behavior was also not satisfactory.
            Pl look into this issue and need to take action immediately. Hope you will understand my concern and provided some solution as because its a liability of all the product manufacturer to provide the spare after sale service and customer service is in your own priority

            Thanks & regards
            Vijay singh
            Email:[protected]@gmail.com
            Samsung India customer support has been notified about the posted complaint.
            We are buy samsung led ru7100, 08.08.19, Your service engineer sri krishna cell: [protected] not responding not instillation our tv still now.
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              R
              Ravioli
              from Mumbai, Maharashtra
              Aug 17, 2019
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              Address: vill bar po bar huassainganj, ps sherghati, dist gaya, Gaya, Bihar, 824211

              I had contact customer care to repair our washing machine but due to parts unavailable they were not able to repair. Visiting time engineer was taken 2000/ in adv. Now he is not able to repair then he should return my money but he is not returning.. I have a slip of adv payment. Plz help.. Lots of time i have contacted but they are not listening
              Your regards
              Ravi kant
              Thanks
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                H
                Hema gu
                from Delhi, Delhi
                Aug 16, 2019
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                Address: A-7 kewal park extension, behind powerhouse, azadpur, New Delhi, Delhi, 110033

                I have purchased a20 two months ago. Phone having so many problems, touch not working properly, internet not working, hanging issue. Mene kayi baar service centre me bhi dikhaya h. It a humble request please change my phone. I cannot use this phone. Sir i have not spent money for such a damage phone. Please do something. Please resolvè my problem. Mera to samsung pr se bharosa hi uth gya h. Please do the needful for the same.
                Samsung India customer support has been notified about the posted complaint.
                Samsung j8 glass break
                I'm facing issue with phone charging, slow charging issue, front camera quality got blurred. Battery draining issue
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                  B
                  bhailu mecwan
                  Aug 16, 2019
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                  Address: sunrise bunglow amit nagar vadodara, Vadodara, Gujarat, 300018

                  Hello sir/madam

                  Good day...!

                  I have bought samsung mobile phone model no a 80 on 09/08/2019 worth rs 47990.00 and very next day i have started getting discrepancy on my speaker so that i went to nearest samsung authorized customer care asked them to check it. On first stage they said will sort out the problem but now according them there is nothing wrong with speaker and they gave me the phone back.
                  But i am not satisfied with the speaker quality as i am getting same problem on my each and every calls.
                  As i have spent lot of money to entertain myself but i am not satisfied with quality of speaker..

                  So its my gently request to you please help me out to get new instruments from the samsung or they must fix the problem..

                  Thank you
                  Shardha patel
                  [protected]
                  Samsung India customer support has been notified about the posted complaint.
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                    C
                    cruparelia
                    from Mumbai, Maharashtra
                    Aug 16, 2019
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                    Address: B 702 SAIRAJ GARDEN ROAD NO 3 IRANIWADI KANDIVALI WEST, Mumbai City, Maharashtra, 400067

                    Hello sir/madam,

                    There is a big concern and worrying experience which i would like to raise for one of the best brand “samsung”
                    I purchased refrigerator 521 litres for rs. 75k on 6.4.2018 from local distributor “snehangali electronics” kandivali west mumbai 400067.

                    Model number: rt56k6378sl/tl /2018
                    Gross volume : 551 liters
                    Type: frost free

                    As of today its been 15 months and i have faced multiple issue like dripping from cooler section, sensor issue, indicator blink etc… the details are as below:

                    6.4.2018 – date of delivery and purchase.
                    8.6.2018 – dripping issue – resolved by cleaning inside panel.
                    11.6.2019 – dripping issue+ sensor replacement – paid rs. 649
                    14.8.2019 – indicator blinking error. – on hold (Verbal estimation rs. 3500+service charge)

                    I have paid heavy premium on samsung brand. We assumed life of such machine to be minimum 10 years and as per the current issue poping up now and then it seems after 6-7 months i need to scrap my refrigerator. There is more loss than benefit due to such issue which make food unusable. We have stored 9-10 kg of mango pulp worth rs. 8-9k which got rotten and straightaway was dumped.

                    Highly unacceptable from such brand. I expect urgent and serious resolution for this and please help me out with immediate replacement of the refrigerator. If you people cannot solve the issue it's better to confront rather than charging people money again n again. Very poor quality.

                    Also request you to share with the escalation point of contact at samsung refrigeration division (Not dsa).

                    Please do feel free to contact me on my cell number mentioned below or email me if the call is unanswered.

                    At the time of buying, we have been confirmed, that this fridge have lot of good features, like no frost, 10 years compressor warranty, 15 years of life, inverter friendly.

                    But, sorry to say till now we have suffered alot. None of above things are seems comply to commitments of samsung. As, in spite of confirming that the fridge is having quality issues, and now it cannot be resolved. They are just killing the time and making us suffers physically and mentally.

                    We want the replacement of this fridge. You are requested to do the needful.

                    Thanks & regards,
                    Chirag ruparelia
                    [protected]
                    Samsung India customer support has been notified about the posted complaint.
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                      G
                      gpremkumar289
                      from Kolhapur, Maharashtra
                      Aug 16, 2019
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                      Address: Gokulam, SNRA-27, Suryanagar, Powdikonam-PO, Trivandrum, Thiruvananthapuram, Kerala, 695587

                      I bought a washing machine, wobble model no. Wa62h4200hy/tl, 6.2kg in the year 2015 with a 10 years warranty for the motor. Where as, now the washing machine started malfunctioning. As the drain motor starts intermittently during the process of wash. Thus it drains out the soap water at the very beginning of washing process. Except this, all other functions are properly working. Subsequent to the complaint registered with the service centre, a technician told that the dry motor is running and the control for which is through the processor of the pcb board. And this board is required to be replaced. He also said, samsung is not providing the board. I, therefore, request immediate attention of the concerned executive of samsung india to resolve this issue, as i am compelled to buy another machine while a samsung product bought for around 16000, that too just 4 years old, goes askew and declared not repairable.
                      Samsung India customer support has been notified about the posted complaint.
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                        L
                        leeza wahi
                        from Mumbai, Maharashtra
                        Aug 16, 2019
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                        Address: Chennai, Tamil Nadu, 600096

                        I have bought a newly launched samsung a30 which was defective on arrival. Upon receiving the doa, my request for refund is ignored, rather i have been asked to get a replacement. Being a dissatisfied customer, i don't want to go for any samsung product after my bad experience. Hence requesting the ho department to initiate the refund process. I have been delayed for 4 days on this request since i bought this product. I believe there have been many models which got failed at the time of launch and a30 is one among them.
                        Samsung India customer support has been notified about the posted complaint.
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                          Vijayendra Rao
                          from Mumbai, Maharashtra
                          Aug 16, 2019
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                          Address: B-212, RAMANNA MIDTOWN RHYTHM, RAMAGONDANAHALLI- BOREWELL ROAD, OPP. SKYLARK GREENS,, 560066

                          I live in Bengaluru.

                          I purchased a 10.2 Tab (Samsung) in USA some 4 years ago.

                          It is having problems.
                          When I go to service centres here, they say that the Tab has been purchased in USA and they cannot undertake its repairs here.

                          I have approached your Customer Care Centres here; but they are not undertaking repairs as the item was purchased in USA.

                          What do I do?
                          Samsung India customer support has been notified about the posted complaint.
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                            V
                            from Guwahati, Assam
                            Aug 15, 2019
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                            Address: Bara Bazar, Chauradano, East Champaran, Bihar, 845302

                            Hi.
                            My self vikash jaiswal i have a problem in my mobile i submit my to rs enterprise (Agarwa balua gumti). I submit my on 5agust then after 4 days service centre call me your mobile is repair then after 2 days i will go to service centre for mobile. Counter number 5 person say ur bill is 7841.00 then i will give money to counter number 5 person after two min hee give receipt. Then i say give my mobile then he give i on my mobile my battery is 1 percent. Then say sir plz check mobile. He say go to home charge your mobile because is in good condition but i doesn't go i charge mobile in service centre but after 2 min always mobile low. Then go to counter number 5 hee say some folt in mobile. U deposit mobile after 2 days u take mobile. Then i say return my money. Then ur counter number 5 person say u ar illetred ha say like gali. But i can't say something. He talk like rudely. Also misbehalf with me.
                            I requests to solve my problem
                            Contact number-[protected], [protected]
                            Samsung India customer support has been notified about the posted complaint.
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                              G
                              gurrala anil kumar
                              from Hyderabad, Telangana
                              Aug 14, 2019
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                              Address: 530017

                              Hello samsung team

                              Greetings!!

                              This is anil kumar from andhra pradesh. This regarding my samsung tv complaint - pmopg/e/2019/0428983

                              I am a common man, now i am suffering a lot due to trusted samsung products and i have purchased samsung tv with 60000/-. I have kept very high amount on tv. After 1.5 year my tv got small issue. I approached samsung management, now samsung management demanding 11, 000 rs for panel replacement. I cannot effort that much amount. I have requested samsung tv from past 6 month for lowest price. Now samsung management saying panel cost 21000 rs and we provide 50℅ discount. Now you need to pay 11, 0000rs. It is final decision. Do you want to do.

                              Sir, what i need to do now. I cannot effort 11, 000 rs and repair my samsung tv. You know a common man cann't fight with big company like samsung for justices.

                              What i kept 60000/- rs on samsung tv is completely wasted now. If brand products fails like this way after warranty. The brand companies demanding high amount with name of spare parts. How we can trust samsung products. Actually my issue is very very small. They can resolve my issue with lowest prices. Even i told them ready to pay upto 5000/- rs. They refused and demanding 11, 000 rs. It's is really painful to customer like me.

                              Sir, please assume your in my position & think about my problem. I have taken samsung tv for long life and even i didn't think about warranty. Because i feel it will work atleast 5 to 6 years without any fails. So i kept 60000 rs on samsung tv. For me it is very high amount. Now with in short time it fails and demanding 11, 000 rs again. How can normal guy can effort that much amount again. For me it is impossible. So i have requested samsung team from 6 months. Now they saying do what you want do. It is management decision. Now i am helpless guys.

                              Sir, it's my request, please help me for resolve my samsung tv complaint.

                              Thank you!

                              Regards,
                              Anil kumar
                              Samsung India customer support has been notified about the posted complaint.
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                                B
                                Bhushan Dhar
                                from Mumbai, Maharashtra
                                Aug 14, 2019
                                Resolved
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                                Resolved

                                Address: SATISAR APPT SECTOR 7, PLOT No. 6, New Delhi, Delhi, 110075

                                All our complaints have been registered through whats up at phone no. [protected] with photographs and the copies of the original estimate and subsequent bill; which was exorbitant. We require remedial to our complaint immediately besides the repair carried has not removed the defects in the tv after paying through the nose. All these complaints have been raised through my mobile no. [protected].
                                Your service provider m/s customer support centre khanpur new delhi 110062; is a complete shame on the name of samsung. He is a cheat and does not separate the gst from the bill. You are cheating the country through your service agencies. I will also request govt. Of india to look into this. Please refund the services charges dubiously charged from me and rectify my tv immediately. With best wishes b l dhar
                                Sep 23, 2019
                                Complaint marked as Resolved 
                                Samsung India customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 21, 2019
                                Samsung India Customer Care's response
                                Dear Customer,

                                Greetings from Samsung.

                                With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

                                We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

                                Thanking and assuring you our best services always.

                                Best Regards,
                                Samsung India Electronics Pvt Ltd
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                                  K
                                  kazimmoosavi
                                  from Delhi, Delhi
                                  Aug 14, 2019
                                  Resolved
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                                  Resolved

                                  Address: Hyderabad, Telangana, 500034

                                  Sir i have take a samsung refrigerator 7 months back from hyderabad bajaj electronics showroom panjagutta barnch model code no: rt56k6378sl/tl compressor no: nn34m9112artt3 and serial no: 0d154dbk800607x. Its a samsung double door refrigerator which i purchased for (Rs 84000) seven months back and it is still in warranty. Since the day i purchased the refrigerator since the same week i had started facing problems in my refrigerator and you can cross check with the toll free team, and in this 7 months i had got the refrigerator repaired for 5 times for the same cooling problem since the day i have purchased it and now again i am going through the same problem again and again and now i am giving it for repair to the samsung people 6th time by calling the toll free number every now and then and requesting them to come and get it repaired and as they will and had never shown up for repair on the given date and time and now i am sick and tired of the refrigerator and i have a request to the samsung people that if it is possible please replace it with a new refrigerator and if it is not possible to replace it please i request you to send some people and take back the refrigerator free of cost from me and i am not interested in taking back the money neither i need the money just need you guys or your team to come and take the product from me as i am very much sick and tired of calling the samsung people for the same damm issue which occurs twice every month and cannot be rectified ever. Many technicians came from samsung team but still could not solve the problem i wish i had taken a lg product. I would have never faced such issue. Anyways please send some one to take the product away free off cost will buy a new lg product.
                                  Sep 21, 2019
                                  Complaint marked as Resolved 
                                  Samsung India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 21, 2019
                                  Samsung India Customer Care's response
                                  Dear Customer,
                                  Greetings from Samsung.
                                  With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
                                  Thanking and assuring you our best services always.
                                  Best Regards
                                  Samsung India Electronics Pvt Ltd
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                                    D
                                    Deepanshu valecha
                                    from Roorkee, Uttarakhand
                                    Aug 13, 2019
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                                    Address: Kishor pura near bhatter bhawan, vrindavan, Mathura, Uttar Pradesh

                                    I have submitted my mobile galaxy j8 on 23 july due to hanging issue and hands free jack problem. 1st they told me to wait for approx 2 hrs but later on they said there is an hardware issue in your device collect it on 24july. But on 24 july they said there is an folder issue in your device and will get repaired till 25july. But when i called them om 25 they said to collect decice on 30 of july as the part available to us is not supporting on ur device and we have ordered new part which will come upto monday and will get repaired upto tuesday. After this due to all these postpone to repair of my device. I have complaint against them on samsung customer care no. And he make an conference to the service centre and he said to repair my device as soon as possible. But later on abt 7pm the manager of service centre contact me and demands 8000rs for the repair and said it is the case of water drop. And on 26 he demands 4500rs and now he is demanding 14000 rs approx. And one more thing is that i submitted my device on 23july and he registered my complaint on 26july on samsung website.
                                    Bill no.-[protected]
                                    Samsung India customer support has been notified about the posted complaint.
                                    Aug 18, 2019
                                    Updated by Deepanshu valecha
                                    Sir, pls contact me by call
                                    No:- [protected]
                                    Verified Support
                                    Aug 21, 2019
                                    Samsung India Customer Care's response
                                    Dear Customer,

                                    Greetings from Samsung.

                                    With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

                                    We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

                                    Thanking and assuring you our best services always.

                                    Best Regards,
                                    Samsung India Electronics Pvt Ltd
                                    Aug 21, 2019
                                    Updated by Deepanshu valecha
                                    Samsung is totally fraud company. It is only supporting it's employees wht the fraud they are doing is not acceptable.
                                    Aug 21, 2019
                                    Updated by Deepanshu valecha
                                    They are not ready to accept their employees mistake.
                                    Sir, pls contact me by call
                                    No:- [protected]
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                                      Devarakonda Naresh
                                      from Hyderabad, Telangana
                                      Aug 13, 2019
                                      Resolved
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                                      Resolved

                                      Dear sir,

                                      I have a message from svmsung comapny you are win prize money. I am deposited to 18, 700/- rupees bur not credited prize money ammount. I am paid to mustakeem khan mobile no [protected]bank sbi a/c no [protected], ifsc code sbin0004449. My account no karnataka bank [protected] ifsc code karb0000564. I am request to refund my ammount. I am unfortunatly mistake you si
                                      Sep 21, 2019
                                      Complaint marked as Resolved 
                                      Samsung India customer support has been notified about the posted complaint.
                                      Aug 13, 2019
                                      Updated by Devarakonda Naresh
                                      I am a poor people and disabled person
                                      Verified Support
                                      Aug 21, 2019
                                      Samsung India Customer Care's response
                                      Dear Customer,
                                      This is in reference to your complaint wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
                                      In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
                                      Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
                                      In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
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                                        S
                                        sheetal
                                        from Gurgaon, Haryana
                                        Aug 11, 2019
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                                        Address: 131001

                                        I bought a samsung fridge r72s 5011sl. The seal of packing was broken. When i pointed this to the salesman, he said that i should trust him and there is nothing wrong and it is a brand new fridge. Then i saw the packing material inside (Thermocol) was also broken. I again told him but he said if anything wrong with the fridge, it is his responsibility. He delivered the fridge. After about an hour when i was cleaning the fridge., i removed a sticker on the sidewall of the fridge and to my dismay., there was a big dent on yhe wall under the sticker. The sticker of the barcode of fridge was purposely put over the dent.
                                        What should i do?
                                        Samsung India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 13, 2019
                                        Samsung India Customer Care's response
                                        Dear Customer,

                                        Greetings from Samsung.

                                        With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

                                        Thanking and assuring you our best services always.

                                        Thanks & Regards,
                                        Customer Experience Team
                                        Samsung India Electronics Pvt Ltd
                                        Aug 13, 2019
                                        Updated by sheetal
                                        today they have agreed upon replacing the fridge but are asking Rs 4000 more as according to them the prices of the fridge have gone up. I am not able to digest this. they mean either i keep the faulty fridge or i cough up more money, if i want a new fridge.
                                        the complaint escalation number with samsung is [protected].
                                        Aug 20, 2019
                                        Updated by sheetal
                                        I thought that I was a proud owner of Samsung RS 72 R 5011SL side by side fridge, when i bought it on 10/08/17 from swastik enetrprises at sonipat. I bargained it for Rs 67500 with Rs 6000 cashback if I pay through credit card of HDFC.. Unfortunately the invoice couldnot be generated on that day because the fridge was apparently not yet registered in the system. He promised to generate the invoice next day and got the payment from me in cash and that he will return my payment after I pay through credit card. I was delivered the fridge by the salesman only at my home at about 4:00 pm. I noticed a dent on side wall of the fridge at about 6:00 pm which was beautifully concealed under the sticker of barcode of smsung. It is noteworthy to mention that I received the fridge in open seal position, which I brought in the notice of salesman and h assured m not to worry as he was responsible for any problem in the fridge and after delivery they took all the packing including its box with them which is again a surprise to me. anyways, i called the salesman and toldhim about the dent, he came, inspected the dent and told me that he will revert back after talking in the company. After 2-3 days he called and informed that if I want the fridge to be replaced, I will have to pay Rs 4000 more as the prices have increased. It was again a shock to me as I trusted the brand and i was being cheated. I called customer care and they informed that without invoice, they will not be able to help. I was trapped and then I bargained again and he agreed to replace my fridge with Rs 1000 more, i.e. for Rs 68500 rather than Rs 67500 agreed upon earlier. I recd the fridge and got the invoice done on 18/08/2019. I offered to pay Rs 60000 from credit card of HDFC for availing 10 percent cashback nd rest of the payment to be adjusted as cash paid by me already. Now he deducted Rs 61200 from my card and told that he will give me vouchers worth Rs 1200 in lieu of extra Rs 1200 deducted from my account . It was again a breach of trust on part of samsung . How can he force me to buy vouchers ? I prorested but he said that this is company policy only. I did not have choice but to agree with him. Today he returned me Rs 60000 cash without any voucher. When I asked him, he said that you are the member of samsung smart club now and you have some points there and those points can be redeemed . It is laughable because I earned those points ( 800 something) by buying a product worth more than Rs 15000, and not in lieu of Rs 1200 due to me for erroneous transaction on part of the dealer. This all episode has made me bitter towards samsung, which I trusted so far. Through this mail I just want to draw your attention towards malpractices of your stockists and dealers. I never expected that kind of cheating attitude from Samsung Hope you will look into the matter and help me in at least getting the refund of my hard earned money.
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