Samsung India Complaints & Reviews

Hello,
We are Saurat Auto tech Pvt .Ltd, Jamshedpur. we would like to intimate you in our organization we are using 35 nos of Split AC Including our both plants & residence . Out of 35 nos currently 6nos Ac are frequently getting Break down . Which we already conveyed many times to local distributor & Service person But no one is giving response . Due to this reason last week we procure 2nos AC in VOLTAS Make .

Our...

Hello,
i recently purchased Samsung S10 and yesterday all of a sudden my display starts flickering and turns into green color with that there's an issue of overheating in phone and as soon i visited Samsung service center they are telling me to get display changed free of cost as they won't be able to replace the phone because it has been more than 14 days since the purchase of the phone but this is totally unacceptable and i won't...

I have registered my complaint on Washing machine on 11th June, 2019. Drum has to be replaced in machine. But none of them came for service. Am getting messages and calls but none of them turned up. Am a lung patient. Response is very harsh from service centre. One lady abused her words. Sorry to say this. Would you please take immediate action to service my machine
I will be very much obliged if you make it today. Complaint no is...

I have registered complaint on 10th June19 for attending to my Samsung Washing machine service request number [protected]. Since no one attended again registered complaint on 14th SR No: [protected]. Follow up made on 15th, however they have raised one more SR No; [protected]. Also follow ups made from 15th till date, no one has attended the complaint at home. One Mr. Dennis Service Engineer has refused to attend the complaint as per the allotted...

HI Samsung Team,

Greetings !

I am Anil Kumar, i will be available on [protected]@gmail.com . i am staying in Lawson bay colony, Visakhapatnam -530017 .

This regrading my Compliant on Samsung in consumer helpline ( docket id[protected].
Product Name : Samsung Curve TV
Model No :- UA40K6300AKLXL
Serial No :- 0A7X3PCHA02842D
Invoice No:- FS/MT/2307 ( purchased...

My washing machine not working since 4th June. I have raised and complain.. No-one has contacted me yet.. Everyday I call up customer support says service engineer will visit today... But this today has not come since 1 week now.

Washing machine is in warranty period. Everyday same standard answer by the customer support that engineer will visit today....

Samsung Galaxy S7 Edge exploded in my wife's hand on 11.Jun.2019 when she was in meeting and holding her mobile phone in her hand.

It caused serious burn on her thumb and back cover of mobile had exploded out exposing disintegrated battery and foil like substance.

As first step called up the samsung customer care and gave the details. complaint no : [protected].
Product S/N :RZ8HADN94HY
Model Samsung...

We have bought an AC on 10/03/2019 for Rs/35000. Model no. is ARI8NV3PAWKNNA. On 9/06/2019 we registered a complaint to call center as AC was not working. No cooling was there. A person came to our place & said some part is not working. since then we are asking call center people when will we get the part ? they said its coming from Madras !!! No part available in capital Delhi !!! Today they said you call the person, he must have got the...

Ac bought in 2013, now compressor failed, your Samsung service Salem tell us it will cost nearly 10, 900/ to change compressor, and gas filling, but warranty for the new compressor is only 30 days, your product is made for use only for 6 yrs? And your new compressor you r supplying for your service center will work only for 30days, how a customer will spent huge amount to repair for your product ....

Name : Harish Singh
Email : [protected]@gmail.com
Mobile : [protected]
Address : H. No. 61, Street No. 1a, Shaheed Bhagat Singh Colony, Karawal Nagar, Delhi 110094
City : New delhi
State : delhi
Complaint Against : SAMSUNG Electronics Co., Ltd
Complaint : Shared Number of mails and phone calls with samsung but no concrete solution for dead mobile phone despite repeated requests for almost...

This is to inform you that I have Purchased AC from Bajaj Electronics.(15 MARCH 2019) product MODEL AR18RV3HETYNNA

I had raised for cooling complaint on 26th MARCH 2019.

Till Now more then 10 Technicians have come for Servicing for the AC.

It looks like I have purchased a second Hand AC with full Price.

Technician comes and goes but still the issue was not resolved,
br...

I had bought s10+ 128 gb from profectus electronics noida uttar pradesh on 6th june 2019 when i unboxed the mobile phone i faced heating issues mic and reciever and fast battery drainage when contacted the customer support they a simply neglecting my query so that my replacement period can go and my warranty period to start they even have rude and bad behaviour towards me i simply need my phone to get replaced with the new one failing to...

I buy samsung refrigerator 2 years back, its not cooling now, service agent told me that compressor is not working, u have to spend rs4000, although compressor is under warranty
I even talked to that service agent he was saying no conpressor warranty is there and make it done eith outside service,
I seriously want you to take some action
Thanks...

1ST MAIL @ 10/6/19
hii i am Abhiraj from kerala. kollam dst

I purchased a j7 pro on 2018 & after 2 month its display got damaged & raised complaint against you in consumer forum & posted the same on all social medias like twitter fb & others. from the conversation with your senior executive CUSTOMER EXPERIENCE named KAMLESH Desk Phone:[protected] Extn 1639 @ the 24th day i get confirmation from him that will replace...

Facing blank screen issue with Samsung TV (6months old). Logged complaint ([protected])with Samsung customer care requesting for service executive to fix the issue. CC promised me to send their SE on 8th Jun 2019 before 8PM and shared same message through SMS with service engineer number. I waited for SE till 6PM and dialed SE number no response..later called CC again to around 8:15PM asking no one turned up and engineer is not answering the...

1ST MAIL @ 10/6/19
hii i am Abhiraj from kerala. kollam dst

I purchased a j7 pro on 2018 & after 2 month its display got damaged & raised complaint against you in consumer forum & posted the same on all social medias like twitter fb & others. from the conversation with your senior executive CUSTOMER EXPERIENCE named KAMLESH Desk Phone:[protected] Extn 1639 @ the 24th day i get confirmation from him that...

Team,
It's been almost 2 years since I am using S8, but after receiving Android 9 with One UI my phone is showing few issues which was not there earlier.

Like, in the call receive option, camera, fast charging, Bixby voice, audio controller in locked display etc. But, against all I am facing an issue with the fast charging. Lately after the June 2019 security patch update it is showing fast charging while I connect...

I am using samsung A30. And it has big issue to lake during dial call.when i called to someone it shows dilling display after 4 -6 second.
And now yesturday i update it firmware which samsung given.and now U-knotch has gone invissible even i changed this setting to developr mode so there will only shows option to change knotch but it will not give effect. Plz samsung solved this both issue very soon....

Samsung provide new innovations... But it's very late because vivo and oppo and some Major brands gives the new technologies very quickly but samsung was very late... Cost of the mobile compare to others samsung was very high... Then how can I purchase samsung ... All the peoples are convert very easy from Samsung to others... I love samsung very much... But I think samsung didn't love his customers...Pls understand the market situation and...

Samsung is allowing fraudulent sites to attend their customer service requests.
4/6/2019 - I tried calling Samsung customer care toll free number[protected]. The number was not reachable so I searched on web & found another site which states that they are Samsung Service Centre Chennai (Ph:[protected], Web: http://www.samsung-co.in/). The site looked official & I did not suspect any foul play. Two persons came to my home to resolve...