Samsung India Complaints & Reviews

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Dear mr. Khatua,

Greetings of the day!

We sincerely apologize for the inconvenience caused to you. This is with reference to your email regarding services for your samsung device.

Your case is already highlighted on the priority basis to our concerned team. We...

Bill no [protected]
My Samsung M30 mobile screen started spreading the colour near sim tray after 2 days off purchase. It was progressive, one day all of sudden the mobile screen went bluish. I went to nearby customer care service centre. I complained there also. The engineer there observed a small hair crack which cannot be seen by Eyes and even I also came to know that day that there is a small hair crack on screen which would be...

I am using Samsung Note 8, Its 1.5 years old & I have paid 68K for this phone, not to hear that post 18-19 months its screen will be blurred & according to Samsung it will cost me 20K & Samsung will bare 35% of repairing cost of it, I need the solution, at least that can be expected from such a huge brand who is cheating people selling such expensive poor life devices, people must assure that such premium devices must at least have 2 years...

I am pradeep kumar ([protected]), purchase Samsung galaxy A50 on 7.7.19 and from day 1 it is continous heating and burn my ear while listning call and hand always get heated due to phone heating issue. Also some smoke came from phone ear speaker while attending call as well as ear spearker mall functioning. I have submitted my phone on service centre on 12.7.2019. As per service centre there is no problem in phone phone alwayes heated.br...

Hi samsung team,

I have trusted samsung products and kept 60000rs /-. Even though i have chance to take other brand with less price. I choose samsung, due to best quality. Now i am facing panel issue less than 2 yr. Now demanding 11, 000rs. I am not capable to kept that much amount. Now i am helpless. I have one solution, i need to throw this tv into dustbin. I think samsung expected from customer same. Because even chance...

Hi Samsung Team

We have trusted Samsung products. Now less than 2 year. I got panel issue. Now you guys demanding 11000rs. How common man bear this much high amount. Please help me repair my Samsung tv. I kept 60000rs on Samsung Tv. Now all money is wasted. If brand products fails like this way. We need to do now. We not capable kept that amount. Please provide me best solution....

I gave my phone for repair on 8th july 2019, for display and back glass damage. I was told to collect my phone next day in evening or day after tomorrow early morning. I called up next morning to know status of my phone, was told that as soon as the courier of parts arrive at their service center, they will repair my phone and give me call back to collect it. I waited for next day, didnt receive any call till afternoon. Then by noon i called...

Hi
name jitendra hingorani
currently not resolve my compliant
I do not abuse my Samsung headset and there is no damage to my phone for my behalf and there is no touch in water. I want my warranty for my Samsung headset.
they offer me discount of Rs 6546/- Vs estimate Rs 13465/- so why i should pay this amount because my phone under warranty....

Dear Madam/Sir
I jeetendra Gupta, Ranchi I have purchase one mobile samsungA50 from Mobile cafe ranchi on 16/4/19. After one month use mobile earfone not working properly.
Regarding this issue I visited so many times in samsung customer care kantatoli Branch, but they are always asked earfone not available at present time.
Can you advice us how many time I will wait for this.
Regards
Jeetendra Guptabr...

Hi samsung team,

I am anil kumar. My email id gurralaanilkumar. [protected]@gmail.com. Your reference number is [protected].

My request. I have taken tv 2year back. On 6 months back i got panel issue. That means in 18 months, i got technical issue. Now your samsung team asking 11, 000 rupee for panel replacement. It is very high amount. I cannot effort that much amount. Current your team provided 50% discount. It came...

I had purchased a washing machine from bismi home apliances kottayam. The spec are 6.2 kg - tl wa62k4000hd-ktmg13108_00001. From the first month itself it has a serious complaint of completing the wash with additional time. It is completing the task with 30 or 40 minutes extra time. This can never be tolerated as i had spent an amiunt of17550. Moreover we could not expect this much poor performance from samsung product. As i had made repeated...

My refrigerator stop working suddenly and we have raised our issue with your customer service team. After that your service team came to our house and said that the mother board needs to be replaced and we paid around 5000 rs and changed the same. Again after couple of days fridge stopped working and again we raised our concern. Like wise in last three weeks your representatives came to our house five times and for each time they used to...

I bought samsung 55 inches led tv in january 2018 my tv is still in warranty but samsung pathetic service centre team denied repair my tv there is no physical damage on my tv but still they denied to repair what a pathetic service i ever seen they want to claim money from the customer's that's what they denied to repair my tv minor scratches which is made by the samsung executive when he tried to open my tv that time he made that scratch...

On 20th Jun 2019, our double door Samsung fridge stopped cooling, as fridge lights were working and our fridge does not make sound we did not come to know that it has stopped cooling. This happened in the night and it remained that way till after noon of 20th when we noticed that every thing in freezer was melting. That is when we logged the complaint call Samsung customer care number[protected]. But loss was done all, stuff in the fridge...

Dear Sir
I have purchased a Samsung Refrigerator on 15th April'19 under the scheme of 15% cashback on icici credit card. Firstly the dealer with whom I did this transaction took payment on 15th April and delivered my refrigerator on 26th April which was really a pathetic delivery service from Samsung or so called dealer 'MS Electro Plaza', NIT, Faridabad.
Suddenly after two months I received a mail from Samsung which shows that...

I recently brought a new Samsung A70 mobile with my hard earned money in May 2019. My happiness was short lived as the Phone suddenly stopped working after 20 days.
There was no physical damage to the phone as it suddenly got heated one day and never switched on since then.

I went to the Service Centre the next day and after “inspection” the Service Centre claimed the Phone had Water Logging issues and Warranty...

This is regarding complaint: [protected] which we have reported on 05-Jun-2019. The refrigeratore we bought 11-Dec-2016 model:Samsung RT39K54586 had first reported issue in 5-Dec-2018 since then every month it stops cooling and we have registered about 6 complaints till now. Problem with goods started when it was under 2 yr warranty period (We had bought 1 yr extended warranty from Reliance together with 1 yr company warranty). Every month...

Hi today i received a msg on my mobile that i have won 500, 000 GBP & 1 TV from samsung uk promo 2019 to claim this they are asking to send my name, mobile no, address, and email, as same i received a mail 1 year back also and i lost my 88, 000 INR amount is there any source to recover that amount please help me out i have a bills and slip along with me where i had deposited my amount if this could help you out to recover the amount you can...

I bought a washing machine from Amazon and it was delivered on 2nd July 2019. Amazon already sent a request to Samsung for installation for which I have received the SMS confirmation also. Later, they automatically cancelled. When I contacted, they said that I only asked the installation people that installation not required. That's a LIE.

Secondly, I again requested for installation. Again, after 3 long days, the same they...

Samsung launched corporate special offer which is started on 14th december and ended at 28th december. I have confirmed with team that samsung a7 is eligible for corporate cash offer using hdfc credit card and with registration of corporate email.

Then i have purchased samsung galaxy a7 with order id :[protected] in corporate special offer with cashback. And my mobile has been successfully delivered on 22-dec-18. I spoke to...