Samsung India Complaints & Reviews

Samsung launched corporate special offer which is started on 14th december and ended at 28th december. I have confirmed with team that samsung a7 is eligible for corporate cash offer using hdfc credit card and with registration of corporate email.

Then i have purchased samsung galaxy a7 with order id :[protected] in corporate special offer with cashback. And my mobile has been successfully delivered on 22-dec-18. I spoke to...

I have brought an ac two years ago. The engineers or installation workers installed the ac. But they have not block the gap in the wall between the indoor unit and outdoor unit of the ac. So the wire enterring pathway have space/holes. The rodents came to that pathway from outside and enter the ac, cut the wire of the ac and we are suffering from it. The workers are not say us about this at the time of installation and we are suffering for...

To,
The samsung india
Kind attention
Subject – complaint regarding the newly bought samsung washing machine

Dear sir/ madam
This is to bring to your kind notice, that i bought a samsung washing machine (Fully automatic), model no. Wa90j5710sg/tl on date[protected] from hariom retail pvt ltd, lajpat nagar, delhi for which the invoice copy has been attached.
This machine was unpacked and...

Hi
i am Jitendra Hingorani i buy sumsung On8 DATE 26.10.2018 with 1 year warranty but 06/07/2019 early morning my phone touch not working and display blanking i send my phone in sumsung services center they response your phone in touch to water so they con not in warranty so sumsung center say pay Rs.6000/- for your new display. they are not response proper and they are ignore my compliance don't repair my phone under warranty. and...

I have purchased Samsung 1.5 Ton Inverted AC on 03-April-19. It was working fine for 2.5 months and suddenly its stopped working. I have called customer care and complained ([protected]) about it on 17-Jun-19. There was a service engineer visited and checked the AC. He said the outdoor unit compressor choked and it needs replacement. Since its under warranty they can order but he told me I need to pay Rs. 3600 for service charges. He took...

Samsung j8 mobile not switch on as per samsung service centre its mother board damage due to liquid damage.

Request you to please log the case on priority as the samsung service center has refused to cover under warranty due to liquid damage. As per samsung, the motherboard is damaged due to liquid present in it.
As per policy, it is to be covered under liquid damage and the details are as mentioned below.
Details:br...

Hi samsung team, we have required from past 2 months for resolve my issue by repair. But you asking 11000 rs for panel replacement. I cannot effort that much now. I dnt want panel replacement. Please help me for repair. If you change two led strips. My issue will be resolved. I dnt know why you guys treating customer like this way and demanding high amount....

They are selling product and not providing service it’s worst company serving in india.
I have bought ac and they said installation will be free, when i called them they are charing good money for installation, can any body guide me how to deal with them. I want to return their product and buy from different company.
When i’m calling to customer care they are just saying they will resolve this issue and they never get back...

Samsung juicer mixer grinder — fraud products are coming using samsung name

Meghraj meena, kalwari dham,
Uliyana - kundera, sawai madhopur,
Rajasthan - 322029
Mob. No.- +91 [protected]

Submit a complaint
I purchase a proudct juicer mixer grinder from a person, he says that he is a company employees of samsung. His candidate person name sonu thakur true caller name (Sarun alvi)...

Dear Sir/Madam,

I have submitted the below grievance to Samsung customer care whose response is not yet received. i have purchase Samsung mobile phone on 09/06/2019 which is a defected phone. I have requested Samsung customer care to replace or refund the phone/money. They are not helping me on this rather they are repairing the phone and asking me to visit their service center again & again..

Sir, i have...

I ordered a m30 galaxy phone through shop. Samsung web site in india. The delivery was suppose to be in 1-2 business days (Ie. Today or before today). Tracking the order in the courier service page shows the order was yet to be picked up but samsung sent me an email saying that the item is shipped. Moreover, there is no option also to cancel the order. So i am in uncertain situation....

Dear team,

Need your urgent help, please help me to proceed further.

I got the below mail and documents saying that I will get £1, 000, 000. 00 British pounds as well one Samsung plazma TV and one Samsung mobile

Congratulations once again on behalf of the Board/management of ''Samsung Electronics UK Ltd '' All screening exercise and verification procedures has been completed by the National Advisory...

I would like to say that i have purchased a new samsung washing machine. But till now no technician has arrived. Now let's come to the point. The problem is that this washing machine model is different from the others. This requires a rat pad to be installed. If not installed then insects, rats, cockroaches, etc may enter inside the system and damage the wires. And the so called rat pad was not installed in the washing machine at the time...

Dear sir, i want you to inform that my level u bluetooth headset was under warranty and i was facing a sound problem in the left side, therefore i decided to send the device to service center. The service center has a delivery and pick boy who visit every saturday for delivery and pickup of products. I contacted him and sent the product for repair, but the fraud service center called me and told that the product is not covered under warranty...

42. Park avenue, barbourne,
Worcester, united kingdom.
Contact number:[protected]
No:sam-sung/uk/407/promotion/2018
Winning number:ssm010199#5

Dr. Andy williams
Processing manager
Con:+44 [protected]

Dr. Oh-hyunknow
Vice chairman and chife executive officer

Please check this information sir.
My prize details for 3cro, 60lac for informed.br...

Sir,
I have complained regarding ac not cooling on17 june19, 20 june19 and today from nawada bihar but no action has been taken while i have called several time to customer care to fix above issue. Further more as per customer care on 22nd june service team has visited at location and fixed the problem while non of them have been visited to see the problems.
Hence being a customer we are worried to buy any other product from...

Dear samsung,

Greetings for the day.

Hi i am abhishek from india working with brand oyo as agm. This mail is to inform you that i have experienced worst customer support after buying your machine 'samsung galaxy s10'. I was a huge fan of samsung mobiles. I have used almost every single machine from this series even i have used galaxy note 7 as well. But after buying this phone i have started getting troubles...

Dear team,

I have purchased my samsung split ac a year ago and now we have faced some issue and called engineer.

Engineer saying that pcb board of outdoor unit has been destroyed. We have to order this and you have to pay around 4000 + other charges total proud 8000.

I request to you please get this amount paid by samsung as a customer satisfaction with respect to uses of home appliances.
br...

The following complaint was lodged on 21.06.19

Against our above complaint ([protected] dt 28.03.19) we had got our a/c serviced from your aithorised service center & after a long harassment they finally installed our a/c on 8th of april 2019. They said they have charged the gas & checked the entire unit is perfectly ok. We were out of country for full month of may 19. Today is 21st june & again the a/c is not giving the cooling...

Purchased a samsung fridge in dubai in 2014. Shifted to india recently and fridge was not working. Called samsung service center several times during the process however most of agents were not aware whether compressor will be under warranty or not as it is purchased from dubai. A lack o[censored]nderstanding and knowledge. Engineer visited said that pc and compressor needs to be replaced. However on checking with local engineer he stated that compressor...