Samsung India Complaints & Reviews

Hi,

I had raised a request for washing machine repair service on 15th of May. Today is 22nd and no resolution yet. I have followed up multiple times with the customer service team, and each time they "assure" me by saying that service engineer will come on that day; however, nobody has even visited my place .

worst service by samsung never buying again

Bangalore India...

I bought s10+ from samsung shop online, also i exchanged my iphone 6 as there was offer going on, when i reached the payment page, there was no offer for emi, they do support buy advertising emi and exchange offer, but when you buy using exchange offer they do not have give emi as an option. I still ordered it, and when the person came for exchange, he checked the phone, my phone was perfectly working fine. Display, touch, camera, etc everything...

Samsung is now started cheating their customers, as i bought samsung galaxy a70 worth rs 28, 990 and was expecting real 32mp camera but later on i came to know that its only 8mp in both front & back and they used pixel binding technology so that they can show the specifications of 32mp camera. With a price range of 30k why the company cheats their customers by not informing earliest? I need to return this product at the earliest. Shame on...

Extremely pathetic service, i got a hugs fridge and it stopped working after 3 yrs, where as warranty is for 10 years, any ways they said they will refund money after depreciation and will pick up fridge. Since one month fridge is standing in my living room as if its samsung’s godown, and people working at samsung have no curtesy forget professionalism to even take the call.
Now i want to speak to concern person and have this solved...

I have purchased an ac on 7th may delivered on 08th may and installed by 9th may. After installation few dats ac is working perfectly after 3, 4 days it is showing error code e22 like that. I approched to the service station there is problem. Eventhough i have registered complain through customare care on 18th of may they have send on complain register no [protected].
After receiving service request no one more message received from...

Dear sir,

Yet not get the resolution of my ac issue still service center doing only the formality call and ask for gas refill of new ac purchase which is really sad to see with a big brand not seeing the customer issue which really genuine.

Let me know on which date i will get the resolution or a response from your team members without doing the formality actually work on the issue.

Purchase ac...

I purchased this fridge around 3.5 years ago. This is a digital inverter technology fridge with 10 years warranty on compressor.

The fridge is not cooling since last 4 days. I raised a service request with samsung customer care to get this checked. A technician visited my residence and examined the unit on 17th may. He suggested that main pcb is faulty and needs a replacement. Before he goes ahead with replacement, he recommended...

Hello sir/madam,

Good day!

This is regrading my docket number: 1296251

I have trusted on samsung for long life product. I have taken samsung curved smart tv on 2yr 1 month back with cost 60, 000/-. Now we got technical issue. That is panel issue. It is cost of 21000. Just 1 month back my warranty expire. Now samsung team saying we will give only 50% discount. But even 11, 000/- rupee also difficult...

Hello sir/madam,

Good day!

This is regrading consumer hepline docket number: 1296251

I have trusted on samsung for long life product. I have taken samsung curved smart tv on 2yr back with cost 60, 000/-. Now we got technical issue. That is panel issue. It is cost of 21000. Just 1 month back my warranty expire. Now samsung team saying we will give only 50% discount. But even 11, 000/- rupee also...

I bought note 9 few months ago.. The phone slipped off my hands and its fragile screen broke.. Now they are way too much money for only a front screen.. The phone is even under warranty.. It is such a cheating.. I advice everyone to buy apple.. Samsung is a cheat.. I feel like throwing the phone away.. If wvery part of it is gonna cost this much.. It is just the front display...

I bought my new samsung a20 on 30th april and it started giving problems. The main problem I'm facing is a red dot in the center of the screen. As my phone was under guarantee period so i visited the service center they kept phone with them for few days then they said there is no hardware problem but again and again I'm facing the same problem of the red dot on the middle of the screen. I searched on internet and I read about dead pixels.i...

I had purchased product on 15th May and today is 19th still waiting for installation. My request number [protected]... Really pathetic when I call customer care they are really irresponsible and they say it will be done on 21st as they don't have people.. having less people is Samsung's concern not mine. One of the worst service ever 😭.. I want them to be suied for this...

Hi
I purchase samsung note 8 in september 2016 on launching
After a year i extended my warranty for one year today i was facing a problem with the touch screen as well as on the back glass
When contact the customer care ceneter here at mandi gobindgarh they ask me to pay 4000 because the back glass is broken and they denied to change the touch
Why it is so i have already paid for the extended warranty why should...

Samsung a50 it is due to company defect with in month they are going to replace some major part. Samsung representative has yet not responded. New model from samsung is having many complaints as a special case samsung must have to resolve the issue by replacing new a50 mobile. Instead of boasting about customer service. Service centre. Gayatri enterprise bill no [protected]. If maruti and toyota can callback all defective cars why samsung...

We have bought samsung double door fridge dated 6th may 2014 (Bill attached). From one year onwards, it started creating problem, in cooling. Its upper section gets the frosting and doesnt allow the cooling go to downward section. As, it is no frost fridge. The frosting should not happened. But, sometimes tecnician comes, change some or other sensors.
But, our problem did not get resolved. Than lastly, they confirmed that there is...

Hello sir/madam

Greetings!

This is regrading consumer helpline docket number: 1296251

I have trusted on samsung for long life product. I have taken samsung curved smart tv on 2yr 1 month back with cost 60, 000/-. Now we got technical issue. That is panel issue. It is cost of 21000. Just 1 month back my warranty expired. Now samsung team saying we will give only 50% discount. But even 11, 000/-...

Hi. I was trying to place an order on samsung.in. I made the payment via google pay. The transaction status on google pay showed paid, even my account got debited, but samsung canceled the order stating that no payment was received by them. I’d raised a complaint but no response from them. I talked to the bank and they said the payment has been transferred but samsung says no payment received. Attaching photos for reference.
Ticket...

Ii have purchase samsung mobile j8 in month of oct 18, after two month screen goes blank. I approach to service centre for repair the above set. But they charged me of rs 6350/- stating that display is damaged. Again after two month of repair, again same problem occured again service centre person demanding service charges. This couses my lot of immbrassment to me and lot of inconvinience to me. Kindly look into the matter to repair my set...

I lost my original bill of samsung refrigerator and my refrigerator is also not working n engineer said for bill to repair the fridge n they want to see the bill is in warranty period or not. Its really urgent please help me for duplicate bill. I am complaining many times because i dont have bill they cant do any thing so please i request you give me duplicate bill as soon as possible.
Model-rsa1shmg1/tl
Serial no.-0dwf4adg200002p...

Please courier this packet the seagull logistics

Seagull logistics
Mr. Ranjeet singh
Plot no-161, sector 25, near cosmos bank,
Pradhikaran, nigdi,
Pune-411 004.
Phone no: [protected]

Please courier this on urgent basis.. Please call on given no if anything required...…………&...⇄