Samsung India Complaints & Reviews

I get a email
*congratulation! From u. K samsung company
42 park avenue, barbourne,

Worcester, united kingdom.
Contact number : [protected]
No: samsung/uk/407/promotion/2019
Winning number: ssm0109911#6


Attention dear-winner,


We are in receipt of your mobile number and wish to thank you for your co-operation, i wish to inform you that my...

I had buy an washing machine and it is not working properly and when i complaint for this they told that i will be charged for making it even it is in warranty period. It is not a good thing that i had brought a washing machine which is not working properly as i more believe on samsung that's why i bought washing machine of samsung but it is not working and when i complaint for this they said that it will charged for restoring even it is...

I had bought an enterprise model led tv 40 inches model lh 40dbplgc/xl three years with three years warranty. The tv has already failed twice and the panel had to be replaced two times within two years. Now the mother board is defective. The complaint number s [protected] handled by tvs electronics chennai. Is this the quality of samsung product that to a business model. I request the company to replace the product
B venkatasubramanyambr...

On august i brought a samsung j6 phone from my near by mobile store named sky mobiles. On your onam special prize i won a samsung lcd tv 32 inch for my mobile. After that as per your message i send the copy of adhar and bill to the email id [protected]@wings_promos.com. After that there was no any response from your side, now they said that the offer was over. So please take the necessary action i have the evidence of message and email....

I am Yamini Alva, bought a refrigerator from Reliance Digital store, Mangalore on 03.11.2013 paid Rs.90, 000. Enclosed is the bill.
1. My 1st complaint was in April 2018 : for no cooling of freezer only. I lodged a complaint at where the refrigerator was purchased and It was rectified by R logic Technology Services (I) Pvt Ltd at a cost of Rs.2, 252.
2.Similar complaint was occurred in October 2018 again, when complaint was...

This is to inform you that i am using samsung s9+ since last 9 months and there is a black spot on my phone display with no physically damage mark or any thing on my mobile and according to samsung service centre it is not covered under warranty i want to assure one thing that my mobile is never hit or fallen anywhere. Do these kind of cheap quality product does samsung provided in their premium range mobile phones as cost of the mobile phone...

I purchased a samsung 345 ltrs refrigerator, model number rt37m3743s8/hl/2017, from flipkart on 25th july 2017 for rs 31, 999. My refrigerator was delivered on 26th july 2017 and installed on 28th july 2017 by samsung executive. The fridge was working fine but suddenly around 29th december 2018, it started having cooling problems. We ignored it for a couple of days but then called up samsung care on the 4th of january 2019, to understand...

Please change the name "Samsung India" to "Cheater Samsung India".
Again, I am posting this complaint today at 18.00 hrs of[protected]. Yesterday, I had my complaint registered in this forum and promptly one executive called me up at 11.00 hrs from Noida and assured me that my complaint of non- working of the refrigerator which is one and half years old ONLY would be recified/repaired within one hour. The, I received a call form a...

Dear samsung concern team,

A. K service center, ashiyana digha road patna 800014, denied for battery replaced in warranty, he clearly denied for any problem found in battery.

Few days earlier my note9 lcd had broken. When i visit "sai treders"service center exibision road patna for repair my device, that time service center told me "due to note9 model, you have to also battery replace with display in out of...

Few days earlier my note9 lcd had broken. When i visit service center for repair my device, that time service center told me "due to note9 model, you have to also battery replace with lcd in out warranty, because its battery lithium polymer and it is inbuilt with lcd, and after switch from lcd it is not reusable, that time i dont have any issue with battery but as per service center communication i agreed for replaced battery in ow. But service...

I possess samsung fridge which was purchased in april, 2017. This is the fourth generation of samsung product i have purchased. To my utter dismay, the service provided for this one and half year purchased product has gone to the dogs. My fridge had some problem with cooling which, i had purchased from croma, ahmedabad. I complained to the toll free number of croma on 06-01-19 and they issued me a call log number : [protected]. I called ahmedabad...

I have given my samsung gear 3 smart watch for repair which got dead after a software update. Job sheet no -[protected].

The technician here in service centre has confirmed that due to the software update installation, motherboard of the watch is dead and needs to be replaced.

My question is why should i pay if motherboard was dead due to software update installation. This is not at all done.

I...

I nikunj prajapati, bought samsung nu7100 55 inch model from sunshine computers, samsung smart plaza, bharuch gujarat, india.
Contact no: [protected]
The offer given to me was on purchase of 55 inch led tv, 32 inch led is free for rupees 94500.
The cost of 55 nu7100 was 77500, now samsung smart plaza owner and salesman both are giving different dates for free 32 inch led tv.
I have had voucher of 94500 rupees, the...

Shankar tewani

Matatoli rajendra ward gondia

441601 (M. H.)

07.01.2019

Sub. Complain for moter of samsung washing machine which is not resolved by your customer executive

Samsung
2nd, 3rd & 4th floor, tower c, vipul tech square, old golf road, gurgaon, sector-43, gurgaon 12200

Dear manager of samsung company:

On 26.01.216,...

Product name: samsung invertor ac 1.5ton
Customer no: [protected]
Service order no: [protected]
Model name: ar18mv3hetqnna
Serial number: 03p1ppcj400658r

I have purchased an 1.5ton samsung invertor ac for rs 45000/- in 26th may 2017. For the past 6-7 months cooling is very bad and registered a complaint and the samsung service engineer examined and said the cooling coil is leaking at 4 places. Cooling...

Mukund bhaskar gadgil,
3, visawa,
Dr. Rajendra prasad road,
Dombivli – 421204.
M-[protected].

Date : 01.12.2018

Dear sir,

Your reputation also depends on how your service stations behave. You will not know about it unless your customers tell you. Hence, this letter.

I am a samsung customer for many years. I had given my mobile (Model no.) for...

Dear management team,
I would like to update you guys that samsung care and senior technical team is not at all supporting me in my samsung fridge fire accident case, i tried to connect with customer care team where from the escalationt team member-gaurav misbehaving over the call and then sr technician teams are not responding me properly and trying to misguide me in every point.
My ticket numbers are [protected] & [protected]...

Purchased side by side 600 ltrs refrigerator before 4 years, i do not have complaint for working performance but color is at all not proper...
We found that it came out from number of places from the side of door, this is a space where no body touches the same. This mean quality of color is substandard.
Attaching few photos for your reference... Please help to remove this?
Rgds
Nileshmodi...

From the time i bought this 55 inches qled tv a year back, i have been complaining practically every month and it is still not sorted out. I am shocked at the way the complaint is being closed without resolution.
I have a 100 mbps internet connection.
My tv is around 15 feet from the wireless router, and the internet speed at which it is connected is around 0.03 mbps making it impossible to view any content. All devices connected...

Respected CEO sir

I just put humble request again to you as I have full faith in Samsung Management and on you sir and hope u must consider my request on priority for waiver or discount on screen replacement.

i have purchased s8+(IMEI - [protected]) model SMG955FZKGINS on 17-12-18 which screen has got cracked. At the time of purchase shop owner told me that 1 time free replacement is there, but now Samsung...