Samsung India Complaints & Reviews

I purchased a samsung refrigerator (Model no. Rt42k5068gl/tl) from your local dealer (Bhiwadi-rajasthan) m/s kushagra electronics in the month of july 2017 and it was working fine till last december 2018. I want to narrate how your service department messes up with the product and try to convince the customer.
1) first complaint was launched on 23rd of december 2018 and problem faced was excessive cooling and icing in the fridge and...

On line tv purrchased from Amazon order no[protected] . Samsung service order no [protected] dated 02.02.19 & latest reference no [protected] dated 04.04.19.tvnot installed due to lack of wall mounted stand even after visit of Samsung engg on 02.02.19 as. There is dispute between Samsung & amozon to supply the stand.cotacted both companies various times but no issue resolved yet.want early installation of TV / return of TV/ refund...

Sir i have received a mail that my mail id has won in electronic ballot slot conducted by the samsung company anually. And asks about the details. Is that an appropiriate or can i beleive it sir. What about the process. I have received aform from the company and i posted it too... Whats further... Coz i am in need of money for my education sir this would be much useful for me...

I bought a refrigerator from meharsons electronics, sco - 1096, sector 22-b near indusind bank, chandigarh, 160022 last month. At the time of the negotiation i was promised coupons/cash to be delivered to my residence at the time of delivery.in spite of repeated promises nothing has arrived here so far. I have written to samsung customer service too and am awaiting a response....

I bought a new j6 phone 3 monthe ago and day before yesterday my phone battery was died so i kept it to charge but it was not getting on so i went to samsung customer service centre they that they will see it and inform me by evening. At evening i called them and asked about the phone then they said that my phone's mother board was gone and they will replace it and give me back my phone after 4 days but i don't want that. Now they are replacing...

I have purchased the refrigerator for rs.400000 /- in 2016. The same is not working properly. I have raised the complaint and nobody has bothered to take the complaint. The customer care numbers are not working.

Afterwhich managed to reach out to a customer care associate and they said that the same will be resolved... Butr there is no action from them....

I have samsung refrigerator (Double door frostfree) suddenly it stopped cooling so went for a complaint and got a technician named ma rehman he checked it said it will be set right if we fill the gas and change the condenced coil which will charge 3780 rupees including service charge of 300. We asked him to do that he finished gave us a bill and told its working but cooling strats fater 2 or 4 hours as gass is just filled. But it didnt and...

I bought one handset j6+ samsung from msg mobile ganesh market hissar at 8.45pm on 9jan2019. It was getting restarted in each minute when it was in the hands of shopkeeper. I was in hurry and so could not notice in details at that time and left to home carrying the handset. I called up back in thr morning for that issue to the dealer and informed in details. I visited back on 12 jan in the evening at 6.00pm on same shop and shown the sample...

I bought one handset j6+ samsung from msg mobile ganesh market hissar at 8.45pm on 9jan2019. It was getting restarted in each minute when it was in the hands of shopkeeper. I was in hurry and so could not notice in details at that time and left to home carrying the handset. I called up back in thr morning for that issue to the dealer and informed in details. I visited back on 12 jan in the evening at 6.00pm on same shop and shown the sample...

Dear sir/madam,

I purchased one mobile hand set of model no. - samsung galaxy on6 on 12th-dec-2018 from flipkart. After using few days, i noticed that battery is draining quickly from the handset. On 24th-dec-18 i informed to your customer service center at chinar park, kolkata - counter no.-8. She told us that "software updating required for this handset and she has done it and told me that matter is solved." on next day...

Dear all,
We are still waiting for the visit of your team as till today we are not received any information that on what ground we received the details (On mail) as per the samsung technical team.

This is really pathetic that after so may mail/ calls / reminder mails we are not getting any proper response with site visit to justify the scenario.
So now what...?

Should i start sending the mail to...

I had given my Samsung Mobile (J8) to Nungambakkam Service Center on 05/01/2019 My Bill No is [protected]. Then i check online status on 09/01/2019, Its shows my mobile repair has been completed and kindly get your mobile from required service center and also i got a call from customer care they also told me to get my mobile from service center. Then i went to Nungabakkam service center, but they are saying my mobile will not cover on warranty....

I have front loading samsung eco bubble wash machine, capacity 6 kg, which is not even 6 years old. Suddenly the drum stared noise so i called the samsung service centre and the technician said that the hub is broken and it will cost rs[protected]. He also said that this is the life of the drum. If this is the case hen what is the point in buying such an expensive machine. Buying a new one is better than repairing this which will have only...

Hello Samsung team,

I am a happy Samsung customer three years ago. I used to prefer to buy only Samsung products. Even I usually recommend to my friends to buy only Samsung home appliances.

In 2015 we planned to buy TV and we consulted a better Samsung model and we found Samsung LED TV ( UA32H5100 ). We bought the same thing with a lot of enthusiasm. At first, everything went well and then the problem started....

A girl called me and she has asked me that Samsung company is giving you Samsung Galaxy J6 smart phone in 4800 Rs. only. Company is giving this phone under its promotion offer. She has taken my nearest post office address. She also said that you cannot open the parcel before making payment.
Now on 29 January 2019, the parcel has arrived at post office secvtor 11, pratap nagar. Parcel consignment number is EZ[protected]IN.
I have...

My name is Puja Tandon from Kolkata .I was facing problem with my refrigerator (water was leaking)so I logged a complaint with Samsung customer care and I was assured that their technician will contact me and will visit and rectify my problem.That v same day I received a call saying he is a technician from Samsung he gave me exact information about my fridge and had my location .I was not home so I told him to go and do the work as my helper...

I stay in kochi and we had purchased electronic samsung door locks few years back, recently they all stopped working.in october, 2018 we had given it for repair to their service centre, we keep calling and they keep saying they havent found the parts yet, it's been 4-5 months now and all our doors are unsecured and accesssible. Didn;'t think a company of such high repute would provide such horrible service.
All they want is money and...

Dear sir,

It is very painful to pay extra interest amount on my purchase of samsung mobile (A9 6gb). When i had bought the mobile on 16/01/19 from samsung samrat vyapaar pvt ltd. Barrackpur, the merchant has told me to get rs. 3000/ cash back on hdfc card and zero interest cost emi for 9 months. But actually i had completed the transaction of rs 33990/ on hdfc crad but the card has charged interest of 14% so that the emi will...

Dear samsung,

I purchased front load 8kg washing machine yet not completed 3 months.
It has been went to the workshop @ rajnagar ghaziabad.

Already shared feedback..
Delayed pick up.. Delayed service..
With scrath i receive my washing machine. On 23.1.19..

Now today 26.01.19 i am operating my machine.
But not able to run washing machine due to workshop activity they...

Dear sir / madam

I, dr. K. Shanthi residing at alwal, secunderabad would like to bring to your kind notice that i have purchased “samsung fridge ff rt2935tnbbl” double door black color frost free fridge @ rs.24, 700/- vide invoice no : bp/1213/cr-3181 dt. 27.05.2012 from tirumala music centre (P) ltd, begumpet, hyderabad with a view of samsung being international brand having good reputation and service backup.
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