Samsung India Complaints & Reviews

Samsung house, 1000 hillswood drive,
Chertsey, surrey, kt16 0ps
United kingdom.
[protected]@uksamsung.co. Uk

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Consolidate our numerous customers worldwide. You e-mail address have
Won a cash prize of £500, 000.00 (Five hundred thousand great...

Before i go into details. The customer care number other website doesn't even work !!! they actually don't have a customer care number !!! now i tried chatting online... surprise!!! no ones there at the other end... These guys shouldn't be allowed to sell in India... My next stop is the court…

I needed to get my washing machine repaired. I tried looking up the samsung customer care number. None of the number listed online...

I am mostly use all products samsung company but now use samsung a6+ mobile phone experiences very bad till now after purchase phone 3 times repairs. Its problem first time face now phone conditions very sick samsung logo backside phone automatic remove m half latter see u in images and phone display in pocket automatic press in side and working off this time phone touch now working but display is not working. Then i go to samsung services...

Bought my note 9 from smart cafe last month. Today i was changing it's tempered glass and noticed that there is a dust particle under the display which is visible under direct light. Contacted service centre and they told me that they can only change the folder. I spent around 67000 rs on a phone and expect it to be perfect. I need a replacement as it's just 1 month old....

Sir, my name is bk dubey, maine apna mobile 10.08.2018, pranita mobile shop se purchase kiya tha. Kuch hi dino ke baad mera mobile rear bend ho gaya, is baat ki information maine customer care pune mai di, unlogo ne mujhe wapas kar diya, dubar jab mera mobile jada bend hone laga to main dubara customer care main gay aur unlogo ne mujhe mera mobile apne pass deposit kar liya bill no-[protected] dated 24.12.2018.

16 dino tak unlogo...

I bought a 7 in the month of december 2018 and with in one month display is not showing.
Complaint raised to concerned team and i have asked to replace the mobile handset there was some product deficiency in the handset.
Customer care person has turned up and he is not able to replace handset.
Customer care team is not providing ceo mail id and address details of ceo to escalate the issue...

I am very disappointed with Samsung. I bought a Samsung fridge model number PR19J2724VL from your local dealer Sonu electrical & Electronic Jangpura New Delhi in the month of September 2015. But now the refrigerator is not cooling. I called the Samsung customer care and they arrange the engineer to visit my home to check the problem. Engineer checks the refrigerator and told me that refrigerator gas exhaust. Now you have to pay 1800 rupees...

Sir m 8feb ko 10:28 am pe 500 rs upi se bank me transfer kr raha that. Account se moneya deducted ho gayi our upi transfer failed ho gya. M bank me gya. Bank wale bole jo money deducted hui h wo money upi dega. Abhi tak mere account me money refund nahi hui h... Transfer id[protected]. Ajay kumar vpo-bhakaranwali. Tah-sangaria. Dist-hanumangarh. Pin 335063. Account. Mobile no-[protected]...

Sir i recieved a call naming samsung call centre and he was saying that you will recieve samsung a6 in just rs.3999 and you can give money by cash on delievery after recieving the product. I was told that samsung had started a new scheme for selected jio numbers and you had a chance of that. Sir/madam the number by which i recieved the call was [protected]
Please do something of them...

Hello,

This is rakhi and my brand new samsung galaxy a7 bought on 19th jsn 2019 is not working and stuck on the logo. The service centre people said that it is not the software problem and asked me to wait one more day as some is to be replaced. I am highly disappointed and aghast that a 22day old mobile costing rs.18000/- just stops working and now it needs a part replacement. I need a replacement price as i am not satisfied...

Sir. Mera name fazal hussain hai mere pass ek call aaya tha jisme bola ja raha tha ki aap jio ka sim use kar hai isliye aapke sim ko discount offer me chuna gaya hai aapko samsung galaxy j6 plus 4800 rupaye me diya ja raha hai kya aap ise order karna chahenge maine ha kah diya aur phir address diya aur phir 12-13 din baad call aaya ki aapka parshal aaya hai to mai post office gaya aur maine paisa diya aur aur parshal liya aur jab parshal...

I have become frustrated after observing a camera issue in my note 9 which is that camera vibrates and pictures becomes blur while using x2 optical zoom.
I tried reset my phone, clear cache but after some time problem occurs again.

Please note: i never ever drop my phone, in fact other people also raising same issue on other forums.

My friend also told me even after replacing camera module the problem...

Dear sir
I have bought double door fridge 460ltr in dec 27 2017. My fridge no cooling on 08/01/2019 i called customer care and they send technician on next day they told compressor problem warranty fished only 10 days over they told its not cover in warranty it will be charge. I told ok it will charge 2000 i told ok after 3rd they come on fix the compressor and they told we want change back side coil also i said ok it will be charge...

Hi.
I bought a samsung tv from qatar on 18-aug-2018, now there is a horizontal line on the display. Made complaint on hotline and the first day they told me it's on warranty period and no charges for repairing but the next day changed words as warranty is not applicable in india because it's from qatar. At the time purchase there was tcl led tv 42 inch available on the same price of my samsung led 32 inch tv but still i choose samsung...

Respected sir

I purchased samsung note9 during pre launch offer. Till date i am facing n number of problems which all are recorded with proofs at customer care.
Mr mayank who address him self as supervior of customer care team called me from samsung helpline number, his team mates are gaurav, sapna and sandeep.
He talk to me in very rude manner, he make fun by saying many lines like "go back with this broken phone...

I bought a samsung fridge model rs554 type and spent more than 90k. Within one yr, got a problem which was resolved and now again some internal problem and now the problem cannot be resolved.
Now only solution is to buy a new fridge. I'm really unhappy with this samsung product. Should say, it lasted less than 3 yrs. Samsung india should stop producing sub standard products and selling us indians the same products.
Warranty...

Sir i have purchase latest samsung freez bajaj showroom approx 32000 thousang & insurance 3200 in year 2016 oct but to day i have complaint service center excutive asked me 3000 thousand exp gas probleam but sir when iam purchase freez 10 years compressor warenty insurance automatice inevator inbulied no electric power problem this is product falut not my side how i pay charges i agree to pay servise chages...

We have purchased tv from sathya & co, avadi, 40 inch samsung full hd model no. Ua40m5000arlxl, attached invoice and tv model no backside,
Your technician said panel broken, it is physical dame charges applicable, but we prove it is not physical damage because outside no any damage, it has happened inside only therefore it is manufacture fault.
Kindly replace the same and do the needful.

Regards,
G. Devaraj-[protected]/[protected]...

Your dd of 1 crore 70lac from samsung company uk, will be delivered to you tomorrow by mr. Kelvin brown, please check your email [protected]@gmail.com
I have got this msg to my no. And phone no of the caller is [protected]. Please solve this faurd issue. I have got this msg third time on my number. Please do proper investigate those faurd callers and action thank you...

I purchased a9 pro mobile phone on 11/6/17
On december 18 phone was not charging so i went to s care garcha service centre kolkata and they changed charging port for rs2118

Then again on 15.1.19 within a month phone again was not charging as i had replaced part

Charging port but i had to pat 413 service charge
Again phone not fast charging...