Samsung India Complaints & Reviews

Hi,

I am facing issue with samsung washing machine service. My machine is just 3.5 years old and as i have shifted to new apartment one week back i have raised the reinstalling request to samsung service center. They sent two technician and they have opened the washing machine and started removing things and pressing and pushing the drum hard. I asked is there is any issue with machine they said no as it's new machine they...

Hi Kamalesh K,

As discussed, I regret to inform you that, I am not at all interested to repair that mobile and taking back for the following reasons;

1) Mobile got problem within 1.5 months of purchased.

2) As per your mail the mobile main board replacement is not good as per my concern based on simple auto security patch updated in that mobile on 19-Dec-2018.

3) The mobile Samsung...

I had purchased an earphone on 31st aug'18 which has stopped working and in the meanwhile, i have shifted to pune. Tried to get the earphone replaced from a samsung service center however they refused to help saying the bill is not correct. I have the bill issued by the mobile shop and all the earphone cover and feeling helpless now. Any support would be helpful in this regard....

Nagalakshmi,
Supervisor,
Chennai contact center

This is regarding the fridge unit - rt30m 3954u7/hl

At the outset let me express my distress and anguish for your refusal to replace the defective refrigerator, knowing very well that the same had been repaired four times (In the first year of purchase) in past one year by your engineers. You expect me to now believe that the unit will now onwards...

Hi i m manjegowda n p form karnataka

— forwarded message —
From: samsanga company limited
Date: sun 23 dec, 2018, 12:38 pm
Subject: acknowledgement and choose option of payment release
To: manju radha

Samsung financial empowerment fortune program ®2018
Samsung electronics (Uk) ltd
Samsung house 1000 hillswood drive
Chertsey surrey kt16 0ps, united kingdombr...

Yesterday i had gone samsung service center deep market ashok vihar (Plot no 11, 1st floor, jeet building, ashok vihar 1, delhi - 110052, opposite icici & pnb bank, deep central market (Map) for repair my samsung j-7 pro mobile (Scree patches only). On that time they deposit my phone and they said me when they mobile repair on that time if mobile screen will damage so you will be liable for that. For my knowledge if any service center repair...

Mr. Manu rajan,
Sr. Executive - customer experience,
Samsung india electronics pvt. Ltd.

At the outset let me express my distress and anguish for your refusal to replace the defective refrigerator, knowing very well that the same had been repaired four times (In the first year of purchase) in past one year by your engineers. You expect me to now believe that the unit will now onwards work without any problem,...

Now a days samsung started new fraud business. 3 days back they released a software update. After having that update my mobile getting restarted (Switched off and on) and mobile battery is draining like anything.

I spoked with 2nd level customer care person and asking them to release new update immediately.in meanwhile if my mobile happens anything (Battery problem, software issue or mobile crashed). It is samsung responsible...

Dear sir/madam, i bought samsung sound bar in may 2017 but it became out of working in june 18. When i filed a complaint in samsung then i got the response from the customer care that the company does not have the enough technology in india to repair it and i will have to replace the entre subwoofer at an esto naye of 4300. I am surprised that a billion dollar company doesnt have enough technology in india to repair the product and passing...

Now a days samsung started new fraud business. 3 days back they released a software update. After having that update my mobile getting restarted (Switched off and on) and mobile battery is draining like anything.

I spoked with 2nd level customer care person and asking them to release new update immediately.in meanwhile if my mobile happens anything (Battery problem, software issue or mobile crashed). It is samsung responsible...

Hello... Dr. Sathish here.in brief, i complained customer care number of times regarding heating, poor battery and hanging issues within few days of purchase with a reply to wait and observe for few more days after settings. As issue is not solved i called again again and i had to visit service centre who says mobile has multiple issues. Claim no is issued abd upon calling back cc says our policies wont accept for replacement but only repair...

Hi i bought a samsung tv on 28/04/2018 and the tv has broken down several times. Once when it had a major issue it took more than a month for the service centre to get it fixed and now i am having the same issue. Its only been about 8 months and in these 8 months more than 3 months i could not use the tv. I didn't complain earlier as i live in london and only go on holidays to india. However im going down this week and your service centre...

Samsung smartphone, j6, purchased three months ago, stopped charging. I was much delighted to walk to a samsung asc at kannur for a quick service, but to my surprise they told me to replace the panel board at my own cost. They were claiming that reason could be water entry. Trust me, no question of water entry has happened what so ever. It is evident from the present functioning of the phone. (Ie, no function except charging is affected)....

Hi, i am using galaxy s7 edge for the past 2 years. On dec 5 2018, my phone started to freeze and restart regularly. So i visited the service center dwaraka systems and services vellore, tamil nadu on dec 06 2018 and explained all the issue and they give the job sheet and marked as phone dead (At the time of visiting service center the phone not turned on). On dec 7 2018 they updated me through a phone call as there is a problem in the motherboard...

Hi sir
This is my bill copy for Samsung 9 in this bill mentioned imei number ...
U can check the details of call register
I don't get the solution .
In that phone I'm.facing the lots of issues
But service centre and customer care told that device was working fine
But not informing to me cancel to call
I'm and handset is in service centre also I'm not taking
I'm not happy with Samsung...

My samsung rf217acrs refrigerator is giving me the same exact problems as all these other posters. I’ve tried wiping down an already clean refrigerator inside repeatedly. I’ve also purchased countless baking soda boxes, but to no relief. It all began with a slow drip of water into the right side crisper and behind it. Now a most horrible smell, and it takes over the entire kitchen. This is definitely a manufacturer’s problem. These...

My galaxy S8 display is showing a problem like blinking and low light on 14/12/2018. I was visited the nearest service center on 15/12/2018, they told that it may fall from my hand or damage by me. But there was no dent or any crack on my s8 body or display.
I told them I always keep it on my jeans pocket, before 1 days i saw those problems. They take picture of my phone and send to the higher authority.

On 18/12/2018...

I purchased a samsung led tv in 2013. Samsung tv panel display problem before 3 months. Service engineer came and checked the tv and told to replace the panel. My tv cost around 48000 and service engineer asking about 25000 to change new panel for my tv. It's not affordable. After buying a tv cost of around 48000 and changing panel cost almost half of the amount of tv. Worst service from samsung....

With much regret and disgust i am writing to you to share the frequent problems which have been faced by me and my family due to repeated faults in the samsung refrigerator bought exactly a year ago.

On december 17, 2017 i had bought samsung rt-56k6378sl/ 546 ltr refrigerator bearing serial no. 0d154dbj801300 from great eastern retail pvt. Ltd., kursi road, lucknow vide invoice no. Vk/1718/sa/00072 dated 17/12/2017.
br...

I bought note 9 on 8th December.from next day I have spen cap loose and sounding.i went to service centre.they told at first it is manufactured like that only.i saw my friends mobile too.it is tight.then I went another time to service centre then they told that yes it is loose and they place new spen order.after 3 days they called that new spen arrived I went there it is not perfect.so there only they told we will place another.today 17th...