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Samsung India Complaints & Reviews

3.1
Last updated Apr 29, 2024
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Samsung India reviews & complaints page 211

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P
p@mit
from Kakinada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't receive my cashback of 1500 on mobile purchase

Address:Visakhapatnam, Andhra Pradesh

I buy one samsung galaxy phone on icici credit card cashback offer of 1500 on august month with in 90 days but till now i didn't get any cash back so can i know the reasons for not get automatic credit of amount to my credit card so please gave call back on my number about reasons [protected].
Or
Please send the process of how can i claim my cashback with out any delay...
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L
lumien wilfred
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

s9+ service declined - still not resolved

This complaint is a follow up to the my previous complaint dated 5th august 2018.

I saw samsung reply way too late and by then it was marked as resolved. You have requested me to give you the details of the complaint with no email address to send it to. I don't know if you expect me to share my email id and phone number on public platform.
Unfortunately none of your service centers didn't even bother give me any service...
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P
Pramod Kawa
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung powerbank 20800 and samsung 128gb

Address:Karnal, Haryana, Fs22435
Website:Factory sales

I have ordered samsung powerdank20800 mah&. Get samung 128gb memory card free. But product is of samsung. Please i want my right product which i ordered samsung powerdank20800 mah&. Get samung 128gb memory card free when i get this product my cont num [protected]/ [protected] when it get in from me. Or cont me at mobile number iam want for ansr...
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E
enasbn
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product received defective

Address:Mumbai City, Maharashtra, 400004

I have received samsung refrigerator model code rt28n3342r2.: the cardboard carton (Box) was completely torn from the base. The thermocole of the base was completely open. The back side of the refrigerator was covered with a thick layer of dust. The entire outer body of the refrigerator was covered with dust layer. There was no plastic cover on the refrigerator.
I have spoken with the online customer chat but they are unable to help.br...
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Z
Zenia Ash
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

washing machine not working because of service executive

Address:Patna, Bihar, 800020
Website:Samsung

I have called service executive on 21st dec., 2018 my machine was not working properly. He came and misunderstood the error and opened the complete machine after informing him he somehow fit the parts but incorrectly which in return resulted in further detail. Now there are multiple damages in the machine and the executive is charging very high amount.

I need machine repair on immediate basis and without any additional cost....
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V
Veera1973
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no proper response for the washing machine repair

Address:600125
Website:www.samsung.com/in/business

I have bought the front load samsung washing machine 6 months before, last 4 days its not working. I have registered a compliant in [protected] (On 1st jan 2019) - which was cancelled by customer support team mentioning that, its wrong area (Even the address was clearly mentioned in the portal (As porur) it was updated as thambaram and declined. Again another compliant registered with samsung call centre ([protected] - venkatesh /). The support...
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N
Nishant.bharty
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad quality of your product.

Address:Rampur, Uttar Pradesh, 244901
Website:[email protected]

I am nishant and purchased samsung phone samsung j4+ (32 gb) on 7 nov-18 for diwali gift for my father. Within a month we facing auto restart problem and one day not on. I plug to charger but still not on. Then i visit to asc in rampur on 20 - dec-18 and they submitted my phone and said that you leave now and will check and update. He call me in evening said that your will be repaired in out of warranty. I am asking why and he is said that...
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B
Biju R Menon
from Mandal, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint not resolved of my refrigerator

Address:Mumbai City, Maharashtra, 410206

I had registered a complaint for my samsung double door refrigerator on the 12th December 2018. The technician visited on the 15thDecember 2018 and informed that there is problem in the PCB. He told that I will receive a call from the customer care and will get a update of the problem and they will inform the total price to be paid when the part is changed but till today nothing has been done and I had to call the customer care every day...
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R
rashmihpb
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective mobile received from orange store uttarahalli branch bangalore

Address:560061

In reference to above subject, i hereby bringing to your kind attention that i have purchased a new samsung handset named samsung galaxy j4 on 31.12.2018 in orange store uttarahalli branch bangalore. But i got a defective handset means sound is not coming properly. Iam hearing very low sound. Sound is not working at all. When i reached the store and enquired about this they are telling “we don’t know, you need to go to samsung service...
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J
Jaishilpi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator

Address:Visakhapatnam, Andhra Pradesh, 530014

This complaint is regarding samsung service center and samsung india for faulty refrigerator. I have been cheated with a faulty product. It's not even one year and the outer body of the fridge has starting rusting. I lodge a complain on 4th dec 18 regarding the same. Samsung engineer came twice and clicked photographers after that without our itimation the complain was closed stating it has been resolved which was not. Again we registered...
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M
Mahadeb Kumar Ghosh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

repair of samsung galaxy j2 core

I have purchased a samsung galaxy j2 core on 19/09/2018. On 21/12/2018, it appeared that although the ring tone sound is there but not displayed in the phone. I went to samsung service centre at barasat, north 24 parganas, w. B. After examination of the mobile the technician told me that due to water entered in the phone, the mobile is not operating and it is due to our negligent, therefore you have to pay the repair charge. He told me that...
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S
shaileshpandey1985
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung freeze

Address:Surat, Gujarat, 395006

I have done a complaint about my freeze. Technician came and told that compressor is fail and should be replaced. After that no one came to replace the compressor and the service center called me and told no compressor will be replaced and will give 10% of my freeze's amount. My freeze is 4 years old and it has 10 year compressor warranty. Pls solve the issue....
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T
Takun
from Darbhanga, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

servicing of washing machine

I have launched a request vide request no [protected] for repairing my washing machine because of water leaking. First time a service engineer came and charged me for rs. 590/-and communicated that there is a part which has been damaged. And he communicated that he will come back with that part and the leaking problem will resolve. Second time he came with some other part which was not applicable for the problem and returned back. Third time...
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S
Sanjayan Chandraprabha
from Kizhake Chalakudi, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung j6 plus

Address:Thrissur, Kerala, 680003
Website:Service

I am complaining again the samsung store in thrissur near railwaystation. So, 28 th december 2018 morning my galaxy j6plus is not working some problems regarding with the charging and go to store and registered my complaint then one lady told me that my display gone that's the problem.. I told them that today morning i worked smoothly with my phone then how, my phone display will gone. Already my phone fell down and display panel broken...
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S
Sumanth Nadig
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator

Address:Bangalore, Karnataka

I purchased a samsung 415l rt42m553.. Refrigerator 6 months ago in june 2018. And the fridge has now stopped working, raised a complaint on 27th december 2018. The service agent mentioned that the main board has to be replaced and told us that the part would be replaced in two days i. E., by 29th december (Today). The customer service didn't follow it up with me, and i had to call up the guy, later he mentioned they can only get it by 31st...
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K jayaraj
from Rajahmundry, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fridge 5 in 1 producing abnormal sounds-samsung without visiting sending sms your problem resolved.

Address:533106

1) 5 in 1 refrigerator purchased on 10/10/18 but giving abnormal big sounds-without attending my email 26/12/18 complaint received sms 27/12/18 ref [protected] hope your complaint was answered satisfactorily and it is not expected from samsung-i am reproducing my email dt 26/12/18 for swift action for replacing 5in1 fridge.
2) samsung 5 in 1 fridge model no. Rt34m5518s8/hl-03, s/n :03ya4pbk801758v. Purchased on 10/10/2018 from sonovision...
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Ankit Kumar Pal
from Deoria, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung company , product- samsung galaxy on 7 prime

Address:Varanasi, Uttar Pradesh

मै आनलाइन शोपिंग से सम्बन्धित धोखाधड़ी के बारे में शिकायत दर्ज कर रहा हूँ।

मेरा नाम अंकित कुमार पाल है। मेरी जन्मतिथि 19/07/1998 है। मै कर्माजितपुर सुन्दरपुर वाराणसी नामक...
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B
BalamuruganG
from Puducherry, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung galaxy s9 plus accessories issue

Dear sir,

Greetings!!.

I am from chennai, recently i bought s9 plus mobile in croma retail shop, i am facing issues in the accessories. The charging cable is very poor, within few months o[censored]sage the edge shielding part is coming out. Regarding this i contacted your service centre and customer care support, they are responding properly, they trying to close this issue by showing your warranty formalities.br...
+1 photos
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S
Sklp
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung galaxy tab sm-t355y battery restarting

Address:Kannur, Kerala, 670142
Website:www.samsung.com/in

Hi,

Im here to complain about samsung galaxy tablet a sm-t355y. I i bought it from kannur, kerala. And this tablet is behaving crazy from the beginning itself, even if i charge this tablet fully, the battery goes down very quickly, and this tablet has started going crazy by restarting itself again and again and again until i plugg it for charging. Arge i am sure that there is some hardware problem which is giving me such a...
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A
anadimishra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung galaxy a7 mobile handset

Address:Ghaziabad, Uttar Pradesh, 201010

Dear Mam/Sir,

I am writing in severe distress this complaint against non-cooperation, intransigence and misselling of defected Samsung Galaxy A7 Mobile Phone handset from Reliance Digital, Vaishali Ghaziabad outlet and its outrageous customer care service. On 9th December, I visited the showroom for purchasing Mobile phone handset. The sales executive made cogent arguments and suggested to purchase Samsung Galaxy A7 Mobile...
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