Samsung India Complaints & Reviews

Dear sir,

This are the today's washed clothes dated 11/11/18.
I have launched a complaint to customer care on 12/11/18 at 00.10am.
Mr. Manu rajanji on 5th nov, 18. Your senior engineer camed with sanjay pandey was telling that this type of threads and stitching happens in machine.
But you can see the attachment in which the machine has pulled threads from my gold kurta and also breaking the interlock...

Worst experience with samsung.
I purchased washing machine 6.2 fully automatic. The service engineer from hyderabad did not come and in spite of crossing 2 days. The call center team, chennai did not take up my complaint seriously about the non-installation. They kept my telephone call on hold and did not respond. There is lack of coordination between samsung india and their service center in hyderabad. They are part of the problem,...

I purchased washing machine. It had to be installed by the service engineer within 48 hours. It was not installed although it is four days. I complained many times to call center. The call center don't have right information and share wrong information with the client. Instead of asking the local service center for not installing, the call center executives keep asking the client whether work was done. It is disgusting to complain. There...

Od[protected] dted13.10.18 delivery on 23.10.18 in stone 25.11.18 used only twice making some funny sound at the end trying to reach the installation tech ashish but physically not attending to the coma int each time giving false visit timings thereby passed 10 days return policy period also flipcart toll no ending 9898 recd by kriti this morning also listens to the complaint says nothing can b done and puts down the phone. 81 yrs old...

I have been visiting service center of samsung for getting my phone j7max work well.. I bought it in december 2017 still in warranty.. I visited samung authorised service center (Karuna management services), near islamia hospital, kolkata.. I nearly visited this service center more than 5 time with same problems etc.. Still now i am facing problems like battery drainage and screenheating. Hlp me out.....

I bought the samsung 496 l refrigerator from reliance digital for rs 60, 000/-on april 1st 2014. A few days ago we noticed a small grey plastic piece lying below the fridge door. The shape of the plastic piece corresponded with the shape of the lower door metal hinge. Worried that the door alignment would be affected i called samsung customer care and they promptly sent a technician to look into the issue. He told me that, though the small...

Hi,
I m really disappointed with the ac, the day when i got this it is only giving complaints.in every 3 to months it is having some prob. It is not cooling properly, this prob i used to lodge every now n then. Now it is really frustrating for me.
I think they sold me manufacturing defect product to me

Service boy comes n charges appox 2000 again n again. Really annoyed with the service.

Whenever...

After purchasing my samsung s8 plus
It accidentally dropped in water bucket for some seconds after brought out from water my set dead it have a water resistant ip68 samsung showing advertising that it can survive 1.5 mtr depth fresh water for 30 minutes

Then why my set dead

Samsung make much advertising for it's mobile that they have water resistant in s8 plus but advertising false my set got dead in...

I parvaiz ahmad (Ph no.[protected] emai: [protected]@gmail.com) purchase samsung j2 pro after its purchase its battery started draining it took me about a month to solve this problem by continueous visting to service centers then i faced lcd problem i repaired it in samsung service center abi guzar srinagar after few days i faced same problem and i visited again they took my phone for 7 days and gave me the phone unrepaired and asked...

I bought a samsung refrigerator (Top mounted refrigerator), model code: rt33jsmfesj, purchased on 4/10/2015, serial no.: 13377. I already mailed the customer care but no technical assistance have been sent yet. The problem is still unattended. Please look into the matter. I will be really grateful to you if you kindly arrange for a technical support a bit quick. Thank you...

I have purchased a washing maching from j k enterprise, rishikesh, uttarakhand. They told us person from samsung will visit for demo with in 24 hr but after four of purchasing they is no sign of him not even a single call from them. And customer service told us engineer will be her on same day not no one came. Samsung provide worse service in the area. They claim, they provide service even in hill area no matter whatever the condition but...

I had a good working phone but it suddenly stopped working. It was the motherboard issue. I had just used the phone for approx 1.5 years. And i truly did not have pet this bad quality from samsung. My mom and sis have an opportunity phone which seems to work quiet well. I previously had an iphone which worked for 4-5 years. When i went for replacement, they said the motherboard would cost 19, 000 approx. If this goes on then i will never...

My name is kurian roy.
I own a samsung galaxy s8 plus
On 25 october my front glass of phone got broken and phone was in working condition, i took my phone to the local samsung authorized service center.
Invoice no: 8357742oct121

Address of serice center:
Jee mobile
1059, kk road, kottayam
Kanjirapply 68650.

25/10/2018

I told that i had broken front glass...

After 3months of complaint, my washing machine problem was not resolved . Reason why it got more rusted and was not properly demonstrated at the time of installation. Substandard material has been used and a severe harassment was noticed during the service procedure. Pics are attached for your reference.

Again My LED TV is also dead since 13 days and due to unavailability of parts, we are unable to watch the TV....

Sir, i purchased a tv from raj electronics link road cuttack on 6th nov 2018, they told me they will install it within 24 hour but now they are telling that they will come for installation after 3 costumers in that area u will wait for that time and our service provider will be available inthat area in each 3 days. At the time of purchasing, they didnot tell me about that.
So i request you to resolve the issue as soon as posible i...

I purchased samsung j2 pro and after few days it battery started draining and took me about a month to solve a it after visiting again i and again after that i repaired my phone at samsung service centre abi guzar srinagar for lcd problem and after few days i faced the same problem and visited again they took my phone for 7 days and gave me it unrepaired and asked me to visit again after few days due to unavailability of stock total waste...

My mail to samsung india ceo - two days ago.

This mail is in connection with a complaint that i would like to escalate to your goodself. I am a loyal patron of samsung and have some white goods of your brand being purchased over a period of time.in august 2015, i purchased a big refrigerator and a 1.5 tone split air-conditioner of samsung from croma, phoenix mills, lower parel. Recently, the ac gave us some problems and the...

It all started with a message from hp-612040 stating that :-
You have been selected to get 500, 000 gbp fromsamsung annual promo to get your draft send your name, address, mobile no to [protected]@outlook.com

I replied via gmail sending my details

Being selected to get 500, 000 gbp from samsung annual promo

Rtr channel
Sat, oct 20, 1:13 pm
To samsungj15

Name...

I bought a fridge (Samsung) on 25-jun-2017, from nandilath gmart kochi.
It stopped working from last month. I had called samsum call center more that 20 times, from then. Registered complaints and got the sms on it. But till now i didn't get any reply from them on it and no service yet. Totally upset with them, i have cows so more use on fridge to store milk so i bought the big size one spending 50k. Now i have a big lose in my daily...

I nikunj prajapati has purchased samsung 55 nu7100 uhd led tv. At the time of installation by service engineer some spots on panel found so he told to resolved by service engineer from service center after defect confirmation.

On next day spots were not visible but on bottom of the panel dark blackish color was observed. Service engineer mr nitin confirmed this thing & given another service engineer to confirm this problem....