Samsung India Complaints & Reviews

I manish jaswani purchased my samsung rt - 65k7058bs/670 ltr refridgetator on[protected] which was delivered on[protected]. Coz we were busy in deepawali we didn’t open the fridge but after deepawali samsung executive call me to give demo at home so he came & open the fridge which was packed but there were so many dents at fridge body but packing was ok. There were no tear sign at packing that means dented fridge was delivered. So we asked...

Sir i bought a samsung a7 2018 from shop. Samsung.com on 7 nov 2018 but i am getting the problem of slow charging and battery draining and my phn is still under return period but there are saying we cannot return it we can repair it but why i get my phn repaired its not value a 27000 if my phn get repaired in first 12days my job sheet no. Provided by customer service centre is [protected] and complaint no. Provided by customer executive is...

I have a fully automatic washing machine top loader. I stay at Bhilai, Chhattisgarh. My samsung service centre is at nehru nagar bhilai.My washing machine got troubled in september 2018. we approached for customer care and booked a service engineer from this service centre.his name is Azhar.he attended and charged his fee of rs. 550/- and told us to change a drain part spare. my warranty period was up to 17.11.2018. he told us that the spare...

Dear sir,

we bought a double door fridge, in 2008 and now the mother circuit has blown off, we called the helpline and they sent a technician who has informed that since the fridge is 10 year sold ( and its a top end fridge ) the part is no longer available with the company, i spoke to the company helpline they say we only keep the parts for 5 years and then keep changing the design, ( basically meaning that they will make...

Sir

I tried to purchase samsung galaxy a7 2018 mobile phone from samsung e-store for rs.26, 990/- on 5.11.2018. Reference no of the transaction is ibibo-[protected]-www.samsung.com/in-1763. transaction was unsuccessful. But the cost of the phone rs.26, 990/- was debited from my bank account (Karur vysya bank) now, i want refund of the amount. I understand that the amount has gone to merchant side. Please initiate refund process...

To,
Samsung ceo office,
From,
Dr. S. Kiran

Subject : samsung refrigerator service issues not resolving since 45 days

Respected authorities,
I am dr. S. Kiran, i had purchased a premium 4 door samsung french model refrigerator 18 months ago, as a replacement to 2 door samsung refrigerator which worked without an issue for 12 years. We had very much faith and confidence on samsung...

Dear all,

I am currently in follow up with ms,. Hema - customer experience manager dealing with the ongoing case for my samsung s7 handset bearing imei-[protected]. I am really annoyed with the services & false information rendered by the team.in lieu to this i would opt for an 100% refund for the handset which is suspected a victim of overheating at 50 degree. The engineer had visited my office & has manually done the...

I have bought a double door fridge on november 2017 for which complaint are below..
1. The quality of compressor's gas does not with stand for 1 month
2. The fridge is getting heated often
3. For now another issues has started in which the fridge the not working properly, doesn't gets cool or ice and given the certificate to decision making team as it is good for which i have given the proof.
4.in a fridge there...

No service from samsung, since 10 novemebr trying to resolve aproblem and still my refridgerator is not working!

Below are my case number

[05:15, 11/18/2018] mr see: dear customer, service engineer raju, contact# [protected] has been assigned against your service request [protected]. For support please call 180040-samsung[protected]
[05:15, 11/18/2018] mr see: dear customer, service engineer deepak, contact#...

Ac model number : ar18nv3hfwknna.
Order number :09022/1819/04023

The above mentioned ac was installed by company rep sudip paul. The attitude was very rough and not friendly at all.
He made no extra effort to fit the brackets and other stuffs, charged me for everything, when i asked to do the wrapping for the open section of the outlet pipe, he was very adamant and arrogant and denied to fit so.
When...

We had the drum replaced of our machine on 4.11.18 through rajsinh who is your service partner. On 5.11.18 the machine started making noises as if it's going to burst, we called him for a couple of days but he refused to answer his phone. We again registered a complaint and prashant visited us on 14.11.18 and told us that the new drum replaced by rajsinh is broken and it is a defective piece and he will get it replaced in a day or two. Now...

I have done a recharge from samsung pay mini but i have not received any kind of recharge nor refund is generated from their end. The
Upi transaction id is[protected] on on 22 september 2018 at 10:05 am. I have called many times samsung pay customer care for registering a complaint and they says that our further team will contact you. They suggest me to call axis bank for the same. Because samsung pay mini is powered by axis bank....

I purchased a microwave in feb 2018. The microwave from the inside has got rust all over which is bad for food and also harmful. I did file a complaint with a couple of months back, the engineer visited our house multiple times and took photos as proof. After repeated follow ups and calls to the customer care there was no solution offered. I would like to file a complaint against this and would like to have someone look into this as it is...

Hi,
Reg: compliant number - [protected]

I bought a samsung s8+ mobile recently and have purchased it on 29th april 2018 for the price of 55000 rupees. Now today, the headset which is given with the box has an issue that the right side ear bud works with less volume compared to the left side. When i contacted the service centre and the customer care, they says that the product is our of warranty and cant be replaced....

Madam,
This is in reference to your email wherein you had enquired about the fake email received by your good selves in the name of samsung.
In this regard we would like to inform you that samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In...

I bought a new double door fridge 10 days before of 32k and got a fault for which i raised multiple request but no proper action has been taken so far and after several attempts of customer services fridge is still in the same condition. Just now I spoke to customer care executive and as per him they are not able to do anything right now and because of this I have lost around 3k of stuff which was kept in fridge for my party purpose....

Since the time i brought this device approached service centre twice for screen burn in issues. Samsung claimed that then will be no more such issues on my previous replacement of screen under warranty. Now the warranty of my product is expired and im still facing the screen burn in issues. Pathetic service i didn't pay this much money for this cheap phone. After warranty i'm facing the same issue again and i cant spend money from my pocket...

Dear sir,
We purchased samsung model ua32j6300 sr no a3v3pcc700760 @rs45000 only
In ganpati electronics on dated 09.11.15 at muzaffarpur, bihar, now suddenly pannel gone under damage checked by technician through complained no [protected] dated 14.11.18 from our tv, as per technician require its replacement then the problem will be resolved, the problem is two no bulb showing in the screen during tv on position, now pls tell...

I had purchased one samsung refrigerator (Model no rt 54 mbpn1/xtl) on 10th of august, 2013. It had a warranty of 5 years. From the the month of september, 2018 i had started facing few cooling problems in the same. I had made complaint to the samsung service center on october1, 2018. The next day the service guy paid a visit and said that there is some leakage problem and he will repair it next day. Now the harassment starts. The next day...

Dear Sir madam,
I requested for a TV service on 15/5/2018. Date that the tv developed issue with the screen. The service representative visited my house on 17/5/2018 date and took the TV for service and informed me that the LED screen has gone out and said it would be costing 11000 rupees for rectification. I accepted it and was charged me close to talk to 11000 rupees for replacement of the interior LED screen.

Mr.Raghu...