Samsung India Complaints & Reviews

I am struggling to get support from authorized service center and they don't even ready to listen to my problem and they are going by their own way of testing the issue and rejected stating no issue with phone, whereas i have share all proofs on the issues. The phone batter draining even in ideal condition without any usage.
The service center phone nobody answers, always i have to talk to samsung support number and get update,...

Format for filing a consumer complaint
Format for filing a consumer complaint
Before the hon’ble bengaluru district (Karnataka state) consumer disputes redressal forum (Commission)
Party: shrikant joshi, vijaynagar, bangalore 560040
Opposite party: samsung galaxy j8 phone unlock issue

To, samsung india electronics pvt ltd
Complaint filed under section 12 (A) of the consumer protection act,...

Dear sir,

I shrikant joshi recently purchased samsung j8 mobile in bangalore. I am facing issue with unlocking phone with mobile password, bio metric password and pattern password.

I spoke to 4 executives since today morning and they are informing to go samsung service center to unlock your mobile phone paying minimum amount of rs 240 charge.

My question is why should i pay for unlocking my mobile...

[protected] complain number raised on monday (26/11/2018) and till date 1/12/2018 no one has reverted my tv has stopped working completely due to motherboard damage, within 4 months samsung’s latest model number 49nu8000 -49”serial no oacw3pck600006 uhd led motherboard has been damaged and still there is no revert from samsung team. Even after following up on mails with abhishek from samsung service department there is no reply why should...

I am a samsung loyal since the past 9 years. I purchased a samgsung s8 mobile set on the 5th march 2018. Things has been working well till a month back when i started facing issues with the touch n sensor right in the middle of the screen. There is absolutely no response pertaining to touch n sensor in the middle of the screen which creates inconvenience while typing. Also at times, just getting my hand near to the screen, some some keys...

Dear sir,

I purchase washing machine around 22 oct. As the machine was defective (Squeezed and not working), confirmed by demo & installation engineer. We requested for replacement to dealer. Dealer said we will replace it within 4 days.
Now around 40 days passed, still we didn't get new washing machine or refund.
I complaint many times to customer care executive, dealer, customer care supervisor, area manager...

I am purchase samsung galaxy j 7 max mobile dated on 14.11.2017 and handset hanged due to fall down i am went to samsung care center at dharmpeth but they are given above rs 9000/- paid estimate of repaired but i am not satisfied with their estimate b'cse my handset is now under warranty so why i am give paid for repaired.
I just want to repaired my handset without any cost pay.
My mobile no [protected]...

Hi, this is regarding complaint number [protected]. Sent complaint over phone, sent bills and talked over phone about three to five times and sent couple of emails but no reply yet. It is more than a month? So, what is happening? This is hopeless service of Samsung India. Wake up and help the customers.

The issue is about the repairing of my Samsung Microwave oven.

1. On the first visit of the technician, I paid...

Respected sir/madam,
I had an issue with my display of samsung sm-j730f phone which bought for 22000 inr from saudi arabia. It says warranty is international and i cant claim it from india. Then i payed 4645 inr to change a new display from samsung authorised service center (Parayancheri, calicut, kerala) on november 3, 2018. They gave me poor display and today my display is flickering. Please note that the handset didnt fall down...

Hi my phone got damaged and was in insurance with one assist so basically my phone was repaired through one assist at samsung authorised service centre (Paid 1358, bill no - [protected] just after two days i got my phone, accidentally a half glass of water was fallen on my phone and my phone is not working now, my point is my phone was repaired by authorised service centre and samsung s8 plus is water resistant so how could my device got damaged...

Have received a message that i have won usd 500 000.00 from samsung company uk to claim this award e mail my name address age to [protected]@outlook.com is it true or fraud message? please give me details Can you provide information about this email?

Samsung House, 1000 Hills wood Drive, Chertsey, Surrey, KT16 0PS
Ref: SAM.625/11.16.003/2018-08
Winning Reference Number: UK/GBP07/SAMSUNG
File Number Batch...

I bought the samsung j7 pro from supreme mobile at trichy for 19000. The phone had a black dot and in a few days it starts to bleed/ started to blacken after 3 month onwards. I have started to follow the complaining procedure but there is no positive replies from samsung. They have taken everything as granted they just predicting by themselves when i told them that might be manufacturing defect then simply ignored it. I have the bill and...

Am owning a samsung refrigerator side by side door, which is not working from 2 months and service engineer of samsung can’t repair the refrigerator. From one month engineers come and just give another excuse and goes back without repairing. Am really helpless if big company’s like samsung india does this to their customers. Looking forward for some help....

I bought new samsung s9 plus on june 2018 i have visited samsung mobile service centre ambabari, jaipur to get my mobile phone repaired as i was facing problem of mobile get swithed off during charging and not gettting on. There was no other problem other than this in my mobile. I took it to the authorized service centre, and was surprised. They said, "you have a very minor scratch on the body (Even its not related to my current problem)....

Hi am having a samsung s8+ phone been to service center vijaynagar bangalore they are behaving like goondas not giving proper answer this is the 2nd time am experiencing service issue samsung not trust worthy for there products am filing complaints regarding this... Family is running service center in vijaynagar they don't no how to communicate with customer...

I purchased samsung refrigerator in year 2017 and 3 months before it stopped working i registered a complaint to costumer care but very slow action was taken then again a month after repair the same problem is faced by me
The work and product is very unsatisfactory and the service of customer service is really worst i request to take an immediate action against samsung as it's not a product of 1000 or 2000 but is worth 65000 (Sixty...

I brought one mobile phone before a month it’s not work properly touch and speaker issue.
Mobile is under warranty.
I went to service center they also not responded properly.
Handset is not affected by water they told its affected by water liquid damage.

It brought on shop only it’s having the proper bill and it’s in warrenty period but the customer service center people ask 7000 to clear the issue....

I bought samsung s7 edge 2.5 months back. I have been using with utmost care that i never dropped or mishandled it even once. Last night i accidentally dropped it from a height of 2 feet. The display screen is broken. Approached customer care and this is not covered under their warranty. And they are quoting a huge amount for repair. How can samsung cheat the customer like this. Won't they do any quality test before releasing a product. This...

It's been 2 years since i brought c9 pro and everything was fine until 4 months before. Had kept the mobile for charging and then there was this message pop up saying "moisture has been detected in your charger/usb port. Make sure it is completely dry before charging your device. Drying the port may take some time." it was not at all wet. If i restart the phone while charger is connected, the phone is getting charged without problem. But...

Bought a samsung latest model tv on 21/7/2018 model number 49nu8000 -49”serial no oacw3pck600006 uhd led and on 25/11/2018 within 4 months motherboard got damaged and @samsung are not ready to replace the tv this is the kind of products they sell and services @samsung provides. When contacted they said they will only change the motherboard part and will not replace the tv nor refund the money is this the quality check they do before selling...