Samsung India Complaints & Reviews

3rd class company with 4th class service. Lodge a complaint on 17/10/2018. Till date no response.

I purchase a fully automatic washing machine on 30/07/18 model no. Wa65m4400 hd from deekay electronics, ludhiana. The day i purchase this machine i face problem in its spinner, as it does not drain the clothes properly. 8-10 engg. Visit my place few of them agree and few were confused. Then mr. Sanjeev samsung engg. Came and told...

I had registered complaint about non working of samsung microwave (Out of warranty, on chargeable basis). The service technician from e works, margao goa attended the complaint on 6th september 2018. His mobile number is [protected]. He said the touch pad needs replacement and he will order. He left even without fixing side covers properly. Its now almost two months, that the microwave is down. When called, each time he blames samsung elecronics...

Tv purchased on 01/06/2017 at reliance retail limited, invoice number 101/05 model number 32fh4003 at kothapet hyderabad. Tv not functioning. Your engineer saying waranty does not cover and have to pay rs 3200. For this i paid 1000 as advance with receipt no 5720 of vlr express service. On 14/10/2018. Clarify me why warranty not applicable for my tv and when it get repaired mobile number: [protected] / [protected]...

I purchased samsung s7 edge and got extented warranty. On 03/10/2018 i submitted the phone in faridabad sector 16 teleericision authorised service centre for network issue and pink line on the screen sometime.
When i gone there to receive back the product. I saw sratches were there on the home key. Therefore i didnt accept the phone. Then i mail to ceo desk and at samsung support then the excalation team called me and mr. Pradeep suri...

A cheat authorized technician from samsung visited my place and after checking he advised that the samsung company does not do such repairing job but if i agreed, he would be doing the job, whatever servicing is required and he charged me rs 2500/- hundred for that and promised that if the problem persists and within one month the refrigerator gives trouble again the whole amount cgarged would be refunded. But unfortunstely the refrigerator...

मेरे द्वारा 2 महीने पूर्व सैमसंग कंपनी का मोबाइल नोट 9 लिया गया था जिसमें ऑफर मोबाइल घड़ी का जो मोबाइल खरीदने से 3 से 7 दिन मैं कंपनी ने देने का बताया था जो आज तक कंपनी के द्वारा...

I have samsung tv. Display problem in my tv. I complained thrice. But result is nothing. Your engineer visited my site he see the problem in my tv. After seeing the problem he told me ur tv is not repairable because company stop the manufacturing such part. So your tv will not repaired. This type of answer is not fair for such type of customer like me. I humble request to company to take necessary and appropriate action and short out my problem...

I raised repair request for refrigerator coolong issue on 14th oct but no engineer visited to my place still yet. I have been continusly following up with customer care people and engineer but still no result. Its already 10 days over. How many days we have to wait. I[censored] people are not able to resolve this tell the same instead of keep on hold. Hence i am complaining against them.

KIndly help on this.....

I lost my samsung double door fridge bill bought in 2014 from csd canteen allahabad.
Now my fridge stopped cooling and visiting engineer said compressor is not working and he need bill for replacement. Kindly provide me duplicate bill.
Details are mention below:
Model no - rt26fajyasa/tl
Serial no - r4564padb01014l
Purchaser name - ram sajeevan
Mob - [protected]
Email id - diwakar. [protected]@gmail.com...

Dear team

I am feeling very sad to write this mail to you but the service provided by samsung authorized service center, sinhgad road pune is really very disgusting and not to the standard of samsung brand.

From last 10 years me and my all family members are stick to samsung because of its quality, brand and service but the recent experience really force me to move to another brand

My wife is using...

We have been sold defective product. Our refrigerator have stopped working after 8 months. We have raised complaint to samsung on 27th September 2018. Since then we are without refrigerator. We are paying price for the trust we kept on Samsung. Service Engineer visited our house and informed us that it is due to new technology. Samsung don't want to work on root cause. We are now harassed by follow ups with unsuccessful response. My compalint...

Dear sir,

I am facing washing machine problem from last three months, after got replacement, then also i am facing problem. After getting dry the creez marks on the fabrics are seen.
No body is taking action.
Everyone is telling, wait for some days. We will resolve the problem.
Every month i am paying the emi of the machine.
From next i won't pay the emi, i will issue stop payment from bank.br...

Sir i have samsung mobile a-2016 before 2 months the screen of this phone was black in which nothing show. Then i went to a-180 ground floor bishm pithamah marg kotla mubarakpur new delhi maa communication authorised samsung mobile service centre ph.[protected] to repair the screen. He told the bills of 5234 rupees and said that the change after 4 days. I went after 4 days. I got my mobile with new/old screen on 30-7-18, i don't know but...

I went to samsung service centre last month regarding problem in my phone, they have changed my battery saying resistance of battery is low it has to be changed so that was done, but problem was same now my phone is switch off i. E phone is not switching on after charging also, so i take it to service centre, they told me motherboard is faulty. It is only 1.5 years and the phone cost was 52500, so if this is your brand after an year your...

Dear sir
I had received samsung tv from my daughter as a gift which was purchased internationally. Now after 6 month i am facing problem in display as it is showing only solid colors. Samsung engineer are asking for 6000 inr only for single visit. Cost may be increased if they find out some problem or if any part is to be replaced.
If later is the case, my cost of repairing will go more than cost of product
Please help...

The official samsung service centre located in vijayanagara, bangalore, karnataka is very very inffecient, inadequate and negligent. The employees are careless about customer time and keep beating around'the hush all the time. I have visited this service centre 4 times and all 4 times it was a very bad experience. They have also ruined my friends samsung s9 completely. I request the samsung officials to conduct a surprise inspection preferably...

We had purchased a brand new refrigerator from samsung flagship store store on 11/06/2016. The refrigerator had a manufacturing defect and it was generating ice in the bottom part (Not freezer) of the refrigerator. After 3 complaints in over 2 years (Dates: 8/2/2017, 16/10/2017, 8/10/2018) the issue is still not resolved and every item in the bottom part of the refrigerator is getting wasted. The first complaint on 8/2/2017 was filed when...

Hi,

Issue is regarding samsung service center.

Our washing machine was broken and we raised a service request with samsung 1 month back.

3 weeks back they took the machine to repair it and said it they will send the machine back in 3 working days. Till now they have not rectified the issue.

We need to call the service center daily to get the updates, service center is least bothered...

We buy a samsung s9+ mobile for rs 64, 900 on[protected], the main reasons to buy this at that cost is features mentioned and advertised on television and other areas. The main and attractive features of samsung s9+ are water proof and camera. The device can be used under the depth of 1.5 meters of pure water (Ips 68). Now i am coming to point, unfortunately my phone is fell in bucket of water (Bucket depth is nearly 20 cms), at that time...

Dear sir,
I am very dissatisfied customer of your company i have cheated by your service center & also by call center. My complaint is pending with your sercive center for last 17/07/2018. I have launge a call in call center on 17.07.2018 low cooling problem & your eng. Comes to my house on 19.07.2018 he put gass on refrigerator & says it will work ok & received rs 1533/- for gass charging and give three month warranty....