Samsung India Complaints & Reviews

I purchased mobile phone no g530h gold in the month of april 2015.Suddenly it was out of order a few days ago i contact the service center and i was informed that there is some hardware problem and mother board is to be replaced wherein they placed the order no gh82-10206a on 12th instant and as such i was informed that we will get the part next day. Now after a lapse of three days i have been informed that they have not received the component part till now which is, very unfortunate you being the leading mobile company and there days as you know life is difficult to be with out mobile phone i being senior citizen feel harassed the way you are rendering the services to the customers i hope you will do the needful immediately and get my my problem redressed at an earliest regards doora raina

We had purchased SAMSUNG LED (item code : UA32F5100) 1.5 years back and now the screen keeps flashing repeatedly on and off, and only can hear voice, not able to view video. We had opened complaint with customer care, they told us to replace LED screen with 16000 Rs. It is very sad to see such a response from them without considering the money we spent to buy this product. 35000 we spent for buy this and spending another 16000 for repairing it within this 1.5 years.

Someone, please take care this issue for me either by refunding 50 % of money we spend or finding a solution for me.

Dear Sir, I am mohd irfan khan from rajasthan sawai madhopur i have purchase a samsung memory card there is no working my purchase number is Reference no [protected] kandly action from new memory card purchase me .i will replayed immediately . Regards mohd irfan khan . sawai madhopur rajasthan Ph-[protected] Pin Code- 322001

Samsung !!! USELESS+WORST=SAMSUNG I mistake..oops... Serious mistake... brought Samsung Device. It is my big one mistake of my life. Beyond the "SAMSUNG BRAND" Samsung cheated to customers. I brought J-series device. All Samsung latest devices are very Worst. I am very very disappointed to waste money with Samsung Device. I am an unsatisfied customer want to return/refund my Samsung device and I had many times tried to contact to Samsung customer Care but there isn't, at least, one solution Samsung haven't for return/refund. I highly suggest to everyone, my friends don't buy even never go with Samsung latest device. These all worst and useless.

Extended warranty certificate issued with wrong Set Serial Number. Despite making several calls to customer care & writing mails, still no update when will receive the correct Extended warranty certificate. Kindly support.

Dear Respected Department, This is Gautam Karoutiya. from new delhi. My Address is J-195/196 sec- 5 ambedkar Nagar near Kali building school, new delhi -110062 Sub : I have buy a samsung mobile Grand Prime 4G on 19/9/2015 - as per samsung the worronty is 1 year- so i have almost 3 times visit at ashok vihar samsung service center about phone problem - actually the phone is hanging continually. they guys are every time saying don't worry ... you don't face any problem next time. but my problem is not resolved yet ... so now my request is i want to replace this mobile phone with another model no.. i hope you will help me please i need your help for this please.. Gautam Karoutiya [protected] [protected]

In respect of my complaint, You pick washing machine for servicing purpose from my home to your service center on Thursday. Yesterday I received it back. Today when I use it to wash my clothes same issue arise again and I am fully unsatisfied with your service and product. It is my humble request to you kindly replace my product, so that I may use your service in future also or It will be last option to me to knock the consumer court's door. It will be totally your responsibility and if I ll not get satisfactory solution from you I ll be compel to use social, electronic or print media also. I have the pictures of faulty washed clothes right now. If you want I can send it to you.There is no contact number of head office or regional head available on net or on your site. Finally I would like to say that Kindly take it seriously as I am facing this problem from last 8 months. And till now I used only the procedural way to resolve my issue. But now I am fade up with your engineer and solution also. Kindly take liable action. NEERAJ RATURI-[protected]

Egistered a complaint on(2.1.2016) our washing machine which was got repair by rat bite.. Still today there is no response from ur company.. Kindly sir/mam i dont have a proper health condition.. So I request you to pls sent some service engineer immediately.. This is tooooo irritating sir/mam.. We got feed up by calling the Samsung service center again nd again.. Nearly 10 days passed.. Still now no response from ur side.. I hope that ull take some serious action on our complaint.. Very very very VERY URGENT..

I brought the samsung LED 32inch LED TV on 20.11.2010. ( Model Number UA32C4000P ) with in 2months there was fault in the LED screen in RED lines . Samusung service centre has replaced with new TV . Again with in 2 years there was same fault when i checked they told to change the LED panel costing Rs 18000. Since it was small line i managed without changing it . Recently the lines have increased and we are not able to see any thing . I have raised a request to Samsung replace the LED panel . Now service centre is saying the they have stopped producing the LED panel . They have given the offer of refund of 18% of the total sale value . now if i have to buy new TV with same features it will cost around Rs 45, 000 This was the faulty product produced and they have not recalled which i am not expecting from Samsung . They should replace with new TV or they should provide me reasonable refund

My SAMSUNG A5 mobile display was fully filled with purple color. I have bought that before 2 months only.. I haven't dropped my mobile down. In service center they have told me that even if we keep mobile in our pant pocket this issue may happen. Why that display quality was that much worst? What is the solution for this.How can I pay 8200 again for new mobile.

Locked call for repairs of refrigerator for ice formation in refrigerator and noise. The engineers do not cooperate for working people.They do not come even on Sundays. The customer care people ask to take leave for attending complaint. They strictly adhere to their official time. Very very pathetic response . Feels like dealing with bureaucrats.

See How Samsung making Fool to their customers by their attractive offer to increase the sales of Handsets.. These offer mention on outer carton of Samsung Handset. Offer 1. From Vodafone "Get 1GB data free per month for 2 months." Offer 2. From idea "Get 500MB data free per month for 2 month." For both the offers validity is till 31' Dec-2013. And the sticker which is pasted on the handset outer packing carton with given Manufacturing details of handset, the month and year of manufacture is Feb'14. My Simple question is how it is possible that the product which is mfg. in the month of Feb''14 is clubbed with the offer which is already expired two months before. Strange to see that such a no. 1 brand Samsung is doing this type of nonsense with the customer. As we prefer Samsung for Quality of Product, Services and also because of brand loyalty in every aspects. Beware before purchase any product of Samsung & their Attractive offers...

Above Memory card purchased by Snapdeal online shopping on 16th Aug, 2015 with invoice no. SACF86/15-16/45683 is not working in the Phone since 08.01.2016 so please replace my 32 GB Memory card. My Cell No. [protected].

Sir your Mandi Gobindgarh dist. Fatehgarh sahib punjab centre do not repair mobile under warranty, saying that online purchase has no wawarranty. When we contact them to samsung customer care, they assure us to repair online mobile in the future. But after 2 month when my mobile got some problem regarding charging the refused to repair saying that mobile is wet. But when i go to your khanna (ludhiana) centre, they reapired same device. Plz take action mandi gobindgarh centre about this.my mob.[protected]

My mom buy a mobile in july. Display has gone. Its because of internal quality of samsung parts. They are not responding for that. Its rediculous thing in Samsung display part which manufactured with low quality and high price. I want new display and they want to manufacture high quality products. Service center people irresponsible without opening the mobile they are telling this problem. I want my display back

Dear Sir/Mam, As I would like to inform you that I Paritosh Jaiswal as a customer of Samsung mobile where I have purchase new phone E5 on dated 28/9/2015 in which my phone is running under warranty period such as I have also send a mail to CEO of company regarding my matter where I have received a call and some so called lady havery called me up nd told me that your phone nickel part of body doesn't comes under warranty period and they literary get denied the same... Hereby I request you to make a direction to make a replacement of my phone until and unless I am going to move to consumer court against them...

Order code : [protected] Order Date: 28.12.2015 12:07 Billing Address murali 50-1-54/41A, ASR. Nagar, seethammadhara, Visakhapatnam. Vishakapatnam - 530013, Andhra Pradesh India [protected]

Dear sir/madam My self Amol vishnu pagar living in Nasik(maharashtra) .I was given my samsung mobile handset model No.GTI9001 EMI No.[protected].to nasik samsung service centre Name-[protected], ALPHABETICS BUSINESS MACHINES P.L. Address-kamal appt.Canada corner, Apposite TE.Nashi-422002.Mobile was given on dated 04/01/2016 afternoon 2.44pm for only to attained screen lock problem.(there was only screen lock problem all other function was found working properly.)on same day 4.30pm there was call from samsung service centre for to received handset. i reached there and checked handset it was found not working.same thing was discussed with service centre representative and he told me that handset is not working and also told that you have to replace mother board of handset. I refused to receive handset as same was not working.while submitting handset there was only screen lock problem but same was working properly, as i was recived incoming calls/sms . Now at present handset is at samsung service centre only.I want recovery/new handset from samsung mobile at earliest as i facing lot of problem.so please help me to overcome this problem. thaking you. Regards Amol Pagar.

Hi sir i booked Samsung Evo MicroSD 64GB Class 10 but i received an samsung 64 gb class 05 and i think its not an original samsung product so pls help me to solve the problem and i pay 500 RS for that but in back side of the pack M.R.P IS 249(INCLUSIVE OF ALL TAXES) so i dont know what happening pls help me ..., my reference no is -[protected] and i booked in BOOK MY OFFER

Fact of the Case: 1. I Purchased Samsung 32” LED TV F5100 from Sales India Private Limited on 29 June 2014. 2. LED TV was duly installed by Samsung on time. LED was running very well till May 2015. 3. Display of LED TV stopped working suddenly in May-2015 so I communicated this issue with Samsung customer service and a. They arranged a mechanic and he found that complete screen need to be replaced. b. LED TV was under warranty at that time hence Samsung replaced said screen in May 2015 without any charges. 4. After that LED TV was running well till 04th Jan 2016 but display screen stopped working again on 05th Jan, 2016 within period of 7 months. 5. I communicated this with Service center and they arranged a mechanic. He found that it was the same problem as before and display screen need to be replaced again. But as warranty period has expired hence we need to incur Rs. 15084/-as replacement charges. Issues: 1. LED TV you sold through Sales India Private limited had manufacturing defect and/or product is not as per the quality standard hence display screen was not working properly. 2. There is defect or problem in LED TV which cause the damage to display screen again and again and as per my understanding that defect was not removed during previous repair hence Samsung is responsible for all damage. 3. Samsung is a highly reputed brand, we expect standard and high quality product but it seems that Samsung are not maintaining that quality hence display screen was not working more than10 months.