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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 554

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S
saroj49
from Hyderabad, Telangana
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A8 mobile servicing under eMag solution no response from team

Address:560066
Website:emagsolution

Dear team, As per my discussion with them evertime different stories that to 29days new mobile.they r saying motherboard gone lcd gone.charging 18k.suggest me what to do anyone can rake responsibility amd give proper customer satisfaction.this rediculous. After 2month i ask no response from team they r saying after 2days they will inform me. Reach me Saroj [protected]...
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S
Sovona Mitra
from Kolkata, West Bengal
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Samsung mobile model z130

Address:Kolkata, West Bengal, 700042

Repeated failure of repairing Samsung mobile Z130 model IMEI - 357394/06/950145/6* purchased levied Tax Invoice FEBG/[protected]@/602176 dated 31.07.2015 from your Ballygunj Phari showroom Sovona Mitra 6:17 PM (19 hours ago) to scare.samsung Dear Sirs, , The above mobile has the problem of not working on Wi-Fi mode and we have been running pillar to post with the retail outlet, as well as, your service centre without...
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A
Akshay969
from Bengaluru, Karnataka
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Not received my device even after 4 months from the service center

Address:East Singhbhum, Jharkhand, 831001
Website:www.samsung.com/in/home

On 11th august i have submited my device in samsung service center (nutek) and till date i have not received my device. I have given it to change the touch screen as it was not working and i was informed that i'll receive my device within a week or 10 days. But even after 4 months i have not received my device. The manager literally makes me run for my own device . I have even called the samsung customer care but they have not taken any actions...
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H
Hiremath44
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung 3D LED TV model UA40 EH 6040 RMXL

Address:Dharwad, Karnataka, 580001

I have purchased a above tv in Hubli on 9-9-2012 and the TVs display Chanel is dead a common complaint with Samsung tv. I sent it to Samsung service centre and the told me that repair would cost 27 thousand rupees a ridiculous cost of repair. It amounts to half the price of TVs. I sent letters and emails still I am to get any resolution of my complaints....
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S
Sharad.prabhakar21
from Gurgaon, Haryana
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Samsung s4 (Model no - gt19500

Address:New Delhi, Delhi, 110075
Website:Samsung

Display for my Samsung S4(Model No - GT19500) stopped working properly after 5 months of service. When I check Samsung Service centre Dwarka, they asked me for Rs 8600 for changing display without doing any diagnosis.They did not bother to check anything regarding product or any details. They denied me my warranty which is for One Year....
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M
manjuleo
from Bengaluru, Karnataka
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Samsung Phone

Address:560086

The phones battery bulged overnight making the screen to pop out. The phone was idle and was not under charging or use and this happened over night and i was shocked to see this early morning. Customer service is still more pathetic they haven't called me at all since three weeks and i am without a phone till date. Crappy product with Crappy service....
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J
jitesh kumar jha
from Pune, Maharashtra
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Samsung Mobile-J700 : — Mobile not reachable but full signal coming in hand

Address:201003

Dear Sir, I would like to bring to your notice that the poor state of after sales service of your dealer network extend to the customers. I purchased one Samsung Mobile & with in the warranty period it started giving trouble. I have visited the Service Center, RDC Rajnagar -, Ghaziabad U.P. They update the phone software & assure me that this problem will never occur. but before 6 days back i got the notification for software update...
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N
nikz22
from Delhi, Delhi
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Panel of led TV goes again and again faulty panel

Address:Dehradun, Uttarakhand, 248001
Website:www.samsung.com/in/consumer/tv-av/tv

I have purchased Samsung led TV.. In 1 year it's panel has gone faulty two times and now again after 6 month panel has gone faulty for 3 rd time but company is providing faulty panel again and again this time I want to replace my product or I want refund but company is showing any concerned towards my trouble...
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B
bijuascentfina
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Defective samsung galaxy s6 edge device

Address:122002
Website:www.samsung.com/in/info/contactus.html

Dear Sir, Samsung Company has cheated me by providing Defective hand set.I purchased Samsung s6 Edge which is costing Rs.49990.After using it for 3 months the devise got repaired.There is no value for money.I complained several times to customer care for replacement of device, but i am not getting any positive reply.They are not at all responding in time and not ready to listen the customer issues.They are cheating customers by providing...
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R
Rameshvpm
from Mumbai, Maharashtra
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Samsung galaxy j7 - low ringing volume

Address:Bangalore, Karnataka

WORST SERVICE and BAD Experience from SAMSUNG. I have bought samsung Galaxy J7 on 14th November through Flipkart and I have missed so many calls because of the low ringing volume. So I took it to SAMSUNG Service center on 19th November based on suggestion from SAMSUNG online support which I had on 17th November. They asked me to hand over the phone for analysis. So I gave it to service center. After few days, I received message from SAMSUNG...
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Address:600045

Dear sir/mam, I have purchased Samsung J7 in a month before, where last week sunday 6.12.2015 suddenly it got switched off.So monday i have handed over to Samsung Service Center Tambarm and they informed that if the problem occurred due to water or else physical damage then the warranty will not be claimed, for that i said ok and they checked and said the problem is not due to water in mobile or physical damage and in the job sheet they...
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A
Aiyan
from Delhi, Delhi
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Led tv

Address:122018

The TV is tripping as soon as we switch it on and so we are unable to view anything .it was bought last January.model is 55f8000.total value of tv was 234900 Rs.it was bought from jumbo electronic s corporation ltd, gurgaon....
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S
shivkt
from Bengaluru, Karnataka
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Tv 4kuhd ua65f9000 complaint # 8459936904

Address:560076

I purchased 4K UHD TV Model No: UA65F9000 from Croma, Jayanagar, Bangalore, when this model was newly launched under invoice No. SLF02A[protected] on 04/11/2013. After purchasing I had so many technical problems for this TV related to Applications and power (Shutting down occasionally). Even though the defect was rectified it was repeated many times and Samsung managed to push this till it has crossed the warranty period. The reference...
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J
josangurinder
from Kud, Jammu and Kashmir
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Note 5 billing (Emi)

Address:Amritsar, Punjab

1.This has reference to my purchase of samsung Note 5 IMEI No [protected] from your plaza on 10 Nov 15. 2.As spoken to your sales executive Ms Sonia on number of occassions(NOV 22, DEC 8, 9 &10) in regard to the following issues no satisfatory response have been received: (a) The insurance offer in regard to the note 5 which was to be extended free of cost and was part of the package have not been extended reasons best known to the...
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S
Sushma Khare
from Srinagar, Jammu and Kashmir
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About cooling effect in lower door

Address:Raebareli, Uttar Pradesh, 229406
Website:www.ntpc.com

many times i called the s.e from Raebareli(u.) with ref no [protected] dtd 10/11/15, [protected] dtd. 24/11/15, ref : [protected] dtd 26/11/2015, [protected] dtd 29/11/2015. still the problem as it is. i am very much harrased, even S.E came 04 times but can not find the root cause or not taking interest. it is requested u to consider seriously.now i called nearby tech. to attend the same. REGARDS AJAI KUMAR KHARE AE-48/ NTPC LTD UNCHAHAR RAEBARELI-229406 mob-[protected] [protected]@ntpc.co.in...
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Address:Pune, Maharashtra, 411048

Respected sir, I have brought new samsung grand prime last month at that sounds of phone are loude and clear but as days pass it volumes get reduced and clarity also reduced. At its full capacity I can bearly hear sound from videos so Please help me !!!...
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K
koteeswara rao
from Mumbai, Maharashtra
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Samsung galaxy a7

Address:600049
Website:samsung mobiles

Respected sir, I have bought a new samsung galaxy a7 mobile phone last four months.the phone condition was very nice.after two months when i was walking in the road it fell down.it stoped working after i took it to the customer care they have told that the lcd screen has broken for replacing a new one it costs rs.10000.but the front glass screen has no scratches but the lcd screen is broken.this means that they have deliver a duplicate...
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P
Pragun Shrivastava
from Mumbai, Maharashtra
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Samsung j5 gets warm

Address:Jabalpur, Madhya Pradesh, 482002
Website:www.samsung.com/in/microsite/galaxyj/?cid=in_ppc_google_hhp_j2-awa-broad-brand-samsung-j5_20151020

HI I am Pragun Shrivastava from Jabalpur (M.P) i have purchased J5 mobile on 09/12/2015 from Gazmo Mobile which is authorized by you and on the same date i did insurance too for this phone. Problem is that while using my cell phone it gets warm can't talk to anyone on the phone because it gets too much warm so i can't able to paste on my ears. I think there is manufacturing fault and need to replace this phone . I am totally dissatisfied...
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U
umeshmcp
from Delhi, Delhi
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Not cover my phone under warranty

Address:New Delhi, Delhi, 110092

I bought Samsung Galaxy J1 mobile on 04/07/2015 and it was gone out of order within 60 days from purchase of the same. My phone may be damaged by the internal Hardware problems. I did not broke the phone or felt to ground. The Service Centre Executive refuge to repaired under warranty and the gave me demand of Rs. 3810/-. I want to get repaired my mobile under warranty ....
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Sairaj Bibinagar
from Hyderabad, Andhra Pradesh
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Samsung TV screen damaged by service center people

Address:Hyderabad, Andhra Pradesh, 500081

On 19th of Octoberber 2015, We noticed a power problem(that is the TV continuously gets switched on & off automatically) with our 55' full HD flat smart TV having model number UA55F6400AR. I registered my first complaint with Samsung on 20th of October 2015. After a day or so, I received an SMS on my registered mobile number that Service Engineer Madhusudhan, mobile num [protected] has been assigned. We repeatedly called Mr.Madhusudhan, service...
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