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Samsung India Complaints & Reviews

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Updated: Feb 17, 2026
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U
Ulhas Mendhe
Jan 14, 2016
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Address: 421201

Hi, this Ulhas Mendhe I Got call from Samsung compony and offer me new galaxy A7 at just 4200 84% discount, they told me u r no. has been selected from cvv online transactions, they took my address I got call from this no.(+[protected] Pls chk this, this really from Samsung Offer or not ... Ulhas Mendhe My no.(99608email) My email([protected]@gmail.com)
Jan 14, 2016
Updated by Ulhas Mendhe
Samsung India — Got call from Samsung compony and offer me new galaxy A7 at just 4200 84% discount

1 Review
Ul Ulhas Mendhe on Jan 14, 2016
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Hi, this Ulhas Mendhe I Got call from Samsung compony and offer me new galaxy A7 at just 4200 84% discount, they told me u r no. has been selected from cvv online transactions, they took my address I got call from this no.(+[protected] Pls chk this, this really from Samsung Offer or not ... Ulhas Mendhe My no.(99608email) My email([protected]@gmail.com)
Dear Sir,

Greetings from Samsung.

After going through your concern, it seems that this call wasn't from Samsung . Under this circumstance, we cannot take any responsibility of your dispute with the seller.

Thanks & Regards,
Jitendra Singh
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Dear Sir

I also received a call from two different number ([protected] & [protected]) & saying that my number has been selected from cvv online transactions.They took my address for delivery and mentioned that I have to pay before opening the box.Looking forward to your intervene on this issue and let us know if it is a fake .

Regards
Abhijit Maulik
[protected]
maulik.[protected]@gmail.com
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    M
    Manjulasinghi
    from Mumbai, Maharashtra
    Jan 14, 2016
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    Address: Kolkata, West Bengal, 700040
    Website: Consumer complaints.in

    Complaint lodged on 4th Jan 2015.Service person came in a day or 2 said one part is not working get the part in 3-4 days and repair. But no response last 10 days. Enquired again at the call centre but still no response. V bad service will never buy any Samsung product in kolkata
    Samsung India customer support has been notified about the posted complaint.
    Dear Sir,

    Greetings from Samsung.

    With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

    Thanking and assuring you our best services always.

    Thanks & Regards,
    Jitendra Singh
    Customer Experience
    Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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      D
      doora
      from Noida, Uttar Pradesh
      Jan 14, 2016
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      Address: New Delhi, Delhi, 110096

      I purchased mobile phone no g530h gold in the month of april 2015.Suddenly it was out of order a few days ago i contact the service center and i was informed that there is some hardware problem and mother board is to be replaced wherein they placed the order no gh82-10206a on 12th instant and as such i was informed that we will get the part next day. Now after a lapse of three days i have been informed that they have not received the component part till now which is, very unfortunate you being the leading mobile company and there days as you know life is difficult to be with out mobile phone i being senior citizen feel harassed the way you are rendering the services to the customers i hope you will do the needful immediately and get my my problem redressed at an earliest regards doora raina
      May 17, 2017
      Complaint marked as Resolved 
      Samsung India customer support has been notified about the posted complaint.
      Verified Support
      Apr 13, 2017
      Samsung India Customer Care's response
      Dear Sir/Madam,
      Greetings from Samsung.
      With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
      Thanking and assuring you our best services always.
      Thanks & Regards,
      Best Regards
      Samsung India Electronics Pvt Ltd
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        S
        sam.rihasaj
        from Chennai, Tamil Nadu
        Jan 14, 2016
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        Address: Thiruvananthapuram, Kerala, 695002

        We had purchased SAMSUNG LED (item code : UA32F5100) 1.5 years back and now the screen keeps flashing repeatedly on and off, and only can hear voice, not able to view video. We had opened complaint with customer care, they told us to replace LED screen with 16000 Rs. It is very sad to see such a response from them without considering the money we spent to buy this product. 35000 we spent for buy this and spending another 16000 for repairing it within this 1.5 years.

        Someone, please take care this issue for me either by refunding 50 % of money we spend or finding a solution for me.
        Samsung India customer support has been notified about the posted complaint.
        Dear Sir,

        Greetings from Samsung.

        With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

        Thanking and assuring you our best services always.

        Thanks & Regards,
        Jitendra Singh
        Customer Experience
        Samsung India Electronics Pvt Ltd (SW Asia RHQ)
        Hello,

        Please contact me at sam.[protected]@gmail.com. Customer ID is[protected], you can collect contact phone number from here.

        The complaint ID we had registered was : [protected]

        --
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          I
          irfankhan9785
          from Sawai Madhopur, Rajasthan
          Jan 14, 2016
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          Address: Sawai Madhopur, Rajasthan, 322001

          Dear Sir, I am mohd irfan khan from rajasthan sawai madhopur i have purchase a samsung memory card there is no working my purchase number is Reference no [protected] kandly action from new memory card purchase me .i will replayed immediately . Regards mohd irfan khan . sawai madhopur rajasthan Ph-[protected] Pin Code- 322001
          Samsung India customer support has been notified about the posted complaint.
          Dear Sir,

          Greetings from Samsung.
          After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
          Thanks & Regards,
          Jitendra Singh
          Customer Experience
          Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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            H
            Hamendra Chaudhary
            from Delhi, Delhi
            Jan 14, 2016
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            Address: 110029

            Samsung !!! USELESS+WORST=SAMSUNG I mistake..oops... Serious mistake... brought Samsung Device. It is my big one mistake of my life. Beyond the "SAMSUNG BRAND" Samsung cheated to customers. I brought J-series device. All Samsung latest devices are very Worst. I am very very disappointed to waste money with Samsung Device. I am an unsatisfied customer want to return/refund my Samsung device and I had many times tried to contact to Samsung customer Care but there isn't, at least, one solution Samsung haven't for return/refund. I highly suggest to everyone, my friends don't buy even never go with Samsung latest device. These all worst and useless.
            Samsung India customer support has been notified about the posted complaint.
            Dear Sir,

            Greetings from Samsung.

            With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

            Thanking and assuring you our best services always.

            Thanks & Regards,
            Jitendra Singh
            Customer Experience
            Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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              A
              Abhishek73
              from Gurgaon, Haryana
              Jan 14, 2016
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              Address: 122001

              Extended warranty certificate issued with wrong Set Serial Number. Despite making several calls to customer care & writing mails, still no update when will receive the correct Extended warranty certificate. Kindly support.
              Samsung India customer support has been notified about the posted complaint.
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                G
                Gautam Karoutiya
                from Delhi, Delhi
                Jan 13, 2016
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                Address: New Delhi, Delhi, 110062
                Website: samsung Mobile

                Dear Respected Department, This is Gautam Karoutiya. from new delhi. My Address is J-195/196 sec- 5 ambedkar Nagar near Kali building school, new delhi -110062 Sub : I have buy a samsung mobile Grand Prime 4G on 19/9/2015 - as per samsung the worronty is 1 year- so i have almost 3 times visit at ashok vihar samsung service center about phone problem - actually the phone is hanging continually. they guys are every time saying don't worry ... you don't face any problem next time. but my problem is not resolved yet ... so now my request is i want to replace this mobile phone with another model no.. i hope you will help me please i need your help for this please.. Gautam Karoutiya [protected] [protected]
                Samsung India customer support has been notified about the posted complaint.
                Jan 13, 2016
                Updated by Gautam Karoutiya
                please revert to me accordingly

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                  N
                  NEERA20
                  from Dehra Dun, Uttarakhand
                  Jan 12, 2016
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                  Address: 248001

                  In respect of my complaint, You pick washing machine for servicing purpose from my home to your service center on Thursday. Yesterday I received it back. Today when I use it to wash my clothes same issue arise again and I am fully unsatisfied with your service and product. It is my humble request to you kindly replace my product, so that I may use your service in future also or It will be last option to me to knock the consumer court's door. It will be totally your responsibility and if I ll not get satisfactory solution from you I ll be compel to use social, electronic or print media also. I have the pictures of faulty washed clothes right now. If you want I can send it to you.There is no contact number of head office or regional head available on net or on your site. Finally I would like to say that Kindly take it seriously as I am facing this problem from last 8 months. And till now I used only the procedural way to resolve my issue. But now I am fade up with your engineer and solution also. Kindly take liable action. NEERAJ RATURI-[protected]
                  Samsung India customer support has been notified about the posted complaint.
                  Dear sir,
                  I bought a samsung washing machine in the year 2014. But from last 7 months machine is not washing properly. There is some whiteness on clothes after washing. Regarding this many times i logged complaint to your call center. Your engineers also visited to my home 5 times, but they are unable to resolve problem . Even they are unable to find out the reason and when I asked them reason they are not answering me clearly. When i talked to concern team leader, he misbehaved with me. I am totally unsatisfied from your service. Kindly change my product or give me the exact solution. Otherwise I ll be compel to complain in consumer forum against your company or product. I hope you ll understand my problem and ll satisfied me.

                  Regards
                  Neeraj Raturi
                  [protected]/[protected]
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                    H
                    harisamsung
                    from Jagtial, Telangana
                    Jan 12, 2016
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                    Address: Chennai, Tamil Nadu

                    Egistered a complaint on(2.1.2016) our washing machine which was got repair by rat bite.. Still today there is no response from ur company.. Kindly sir/mam i dont have a proper health condition.. So I request you to pls sent some service engineer immediately.. This is tooooo irritating sir/mam.. We got feed up by calling the Samsung service center again nd again.. Nearly 10 days passed.. Still now no response from ur side.. I hope that ull take some serious action on our complaint.. Very very very VERY URGENT..
                    Samsung India customer support has been notified about the posted complaint.
                    Dear Sir,

                    Greetings from Samsung.

                    With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

                    Thanking and assuring you our best services always.

                    Thanks & Regards,
                    Jitendra Singh
                    Customer Experience
                    Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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                      A
                      amd5kor
                      Jan 12, 2016
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                      Address: Bangalore, Karnataka, 560043

                      I brought the samsung LED 32inch LED TV on 20.11.2010. ( Model Number UA32C4000P ) with in 2months there was fault in the LED screen in RED lines . Samusung service centre has replaced with new TV . Again with in 2 years there was same fault when i checked they told to change the LED panel costing Rs 18000. Since it was small line i managed without changing it . Recently the lines have increased and we are not able to see any thing . I have raised a request to Samsung replace the LED panel . Now service centre is saying the they have stopped producing the LED panel . They have given the offer of refund of 18% of the total sale value . now if i have to buy new TV with same features it will cost around Rs 45, 000 This was the faulty product produced and they have not recalled which i am not expecting from Samsung . They should replace with new TV or they should provide me reasonable refund
                      Samsung India customer support has been notified about the posted complaint.
                      Dear Sir,

                      Greetings from Samsung.

                      With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

                      Thanking and assuring you our best services always.

                      Thanks & Regards,
                      Jitendra Singh
                      Customer Experience
                      Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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                        M
                        Madhan Sugavanam
                        from Chennai, Tamil Nadu
                        Jan 12, 2016
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                        Address: 636016

                        My SAMSUNG A5 mobile display was fully filled with purple color. I have bought that before 2 months only.. I haven't dropped my mobile down. In service center they have told me that even if we keep mobile in our pant pocket this issue may happen. Why that display quality was that much worst? What is the solution for this.How can I pay 8200 again for new mobile.
                        Samsung India customer support has been notified about the posted complaint.
                        Dear Sir,

                        Greetings from Samsung.

                        With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

                        Thanking and assuring you our best services always.

                        Thanks & Regards,
                        Jitendra Singh
                        Customer Experience
                        Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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                          R
                          roshnibodade
                          from Mumbai, Maharashtra
                          Jan 12, 2016
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                          Address: Nagpur, Maharashtra

                          Locked call for repairs of refrigerator for ice formation in refrigerator and noise. The engineers do not cooperate for working people.They do not come even on Sundays. The customer care people ask to take leave for attending complaint. They strictly adhere to their official time. Very very pathetic response . Feels like dealing with bureaucrats.
                          Samsung India customer support has been notified about the posted complaint.
                          Dear Sir,

                          Greetings from Samsung.

                          With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

                          Thanking and assuring you our best services always.

                          Thanks & Regards,
                          Jitendra Singh
                          Customer Experience
                          Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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                            B
                            Bhawesh Shrivastava
                            from Ahmedabad, Gujarat
                            Jan 12, 2016
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                            Address: Bhopal, Madhya Pradesh, 462039

                            See How Samsung making Fool to their customers by their attractive offer to increase the sales of Handsets.. These offer mention on outer carton of Samsung Handset. Offer 1. From Vodafone "Get 1GB data free per month for 2 months." Offer 2. From idea "Get 500MB data free per month for 2 month." For both the offers validity is till 31' Dec-2013. And the sticker which is pasted on the handset outer packing carton with given Manufacturing details of handset, the month and year of manufacture is Feb'14. My Simple question is how it is possible that the product which is mfg. in the month of Feb''14 is clubbed with the offer which is already expired two months before. Strange to see that such a no. 1 brand Samsung is doing this type of nonsense with the customer. As we prefer Samsung for Quality of Product, Services and also because of brand loyalty in every aspects. Beware before purchase any product of Samsung & their Attractive offers...
                            Samsung India customer support has been notified about the posted complaint.
                            Dear Sir,

                            Greetings from Samsung.

                            With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

                            Thanking and assuring you our best services always.

                            Thanks & Regards,
                            Jitendra Singh
                            Customer Experience
                            Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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                              R
                              ranjith.pjp
                              from Mahbubnagar, Telangana
                              Jan 12, 2016
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                              Address: 509125
                              Website: www.snapdeal.com

                              Above Memory card purchased by Snapdeal online shopping on 16th Aug, 2015 with invoice no. SACF86/15-16/45683 is not working in the Phone since 08.01.2016 so please replace my 32 GB Memory card. My Cell No. [protected].
                              Samsung India customer support has been notified about the posted complaint.
                              Dear Sir,

                              Greetings from Samsung.
                              After going through your concern, it seems that you have purchased the product from an un-authorized Samsung online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.

                              Thanks & Regards,
                              Jitendra Singh
                              Customer Experience
                              Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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                                V
                                Vijander singh panwar
                                from Ludhiana, Punjab
                                Jan 11, 2016
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                                Address: 147301
                                Website: Samsung mobile care

                                Sir your Mandi Gobindgarh dist. Fatehgarh sahib punjab centre do not repair mobile under warranty, saying that online purchase has no wawarranty. When we contact them to samsung customer care, they assure us to repair online mobile in the future. But after 2 month when my mobile got some problem regarding charging the refused to repair saying that mobile is wet. But when i go to your khanna (ludhiana) centre, they reapired same device. Plz take action mandi gobindgarh centre about this.my mob.[protected]
                                Samsung India customer support has been notified about the posted complaint.
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                                  S
                                  Suhas varada
                                  from Ahmedabad, Gujarat
                                  Jan 11, 2016
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                                  Address: YSR, Andhra Pradesh, 516002
                                  Website: www.consumercomplaints.in/new_complaint

                                  My mom buy a mobile in july. Display has gone. Its because of internal quality of samsung parts. They are not responding for that. Its rediculous thing in Samsung display part which manufactured with low quality and high price. I want new display and they want to manufacture high quality products. Service center people irresponsible without opening the mobile they are telling this problem. I want my display back
                                  Samsung India customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  Greetings from Samsung.

                                  With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

                                  Thanking and assuring you our best services always.

                                  Thanks & Regards,
                                  Jitendra Singh
                                  Customer Experience
                                  Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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                                    paritosh_12
                                    from Delhi, Delhi
                                    Jan 11, 2016
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                                    Address: Varanasi, Uttar Pradesh, 221001

                                    Dear Sir/Mam, As I would like to inform you that I Paritosh Jaiswal as a customer of Samsung mobile where I have purchase new phone E5 on dated 28/9/2015 in which my phone is running under warranty period such as I have also send a mail to CEO of company regarding my matter where I have received a call and some so called lady havery called me up nd told me that your phone nickel part of body doesn't comes under warranty period and they literary get denied the same... Hereby I request you to make a direction to make a replacement of my phone until and unless I am going to move to consumer court against them...
                                    Samsung India customer support has been notified about the posted complaint.
                                    Jan 11, 2016
                                    Updated by paritosh_12
                                    my contact number is [protected]
                                    Jan 25, 2016
                                    Updated by paritosh_12
                                    Dear Sir/Mam,

                                    As I would like to inform you that as per me I am still getting mentally harassment by the company behavior as I have received a call from Mr. Jitendra a company officials he is asking me to move to service center for my complaints but I let them know that I not feeling well from past 5 days and I am also a businessman I its not possible for me to move aforesaid place as service center is to far from my business place and its not possible for me to get visit as its not my fault but it's a manufacturing defect...

                                    Sir, hereby I request you to ask the company to get return my mo ey without wasting my time and without making me mentally harassment...
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                                      S
                                      Sirisetti Murali
                                      from Delhi, Delhi
                                      Jan 11, 2016
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                                      Address: Visakhapatnam, Andhra Pradesh, 530013
                                      Website: book my offer

                                      Order code : [protected] Order Date: 28.12.2015 12:07 Billing Address murali 50-1-54/41A, ASR. Nagar, seethammadhara, Visakhapatnam. Vishakapatnam - 530013, Andhra Pradesh India [protected]
                                      Samsung India customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      Greetings from Samsung.
                                      After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.

                                      Thanks & Regards,
                                      Jitendra Singh
                                      Customer Experience
                                      Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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                                        amolpagar
                                        from Mumbai, Maharashtra
                                        Jan 11, 2016
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                                        Address: Nashik, Maharashtra, 422003

                                        Dear sir/madam My self Amol vishnu pagar living in Nasik(maharashtra) .I was given my samsung mobile handset model No.GTI9001 EMI No.[protected].to nasik samsung service centre Name-[protected], ALPHABETICS BUSINESS MACHINES P.L. Address-kamal appt.Canada corner, Apposite TE.Nashi-422002.Mobile was given on dated 04/01/2016 afternoon 2.44pm for only to attained screen lock problem.(there was only screen lock problem all other function was found working properly.)on same day 4.30pm there was call from samsung service centre for to received handset. i reached there and checked handset it was found not working.same thing was discussed with service centre representative and he told me that handset is not working and also told that you have to replace mother board of handset. I refused to receive handset as same was not working.while submitting handset there was only screen lock problem but same was working properly, as i was recived incoming calls/sms . Now at present handset is at samsung service centre only.I want recovery/new handset from samsung mobile at earliest as i facing lot of problem.so please help me to overcome this problem. thaking you. Regards Amol Pagar.
                                        Samsung India customer support has been notified about the posted complaint.
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