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Samsung India Complaints & Reviews

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Updated: Dec 15, 2025
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N
Naresh Kumar Bhati
from Surat, Gujarat
Jan 14, 2016
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Address: 121004
Website: www.bookmyoffer.com

Dear Sir, I am Naresh Bhati from Ballabhgarh Faridabad Haryana-121004. I have purchase a 32 GB Samsung memory card there is no working my purchase number No. [protected] dated 25/12/2015. Please Change this with a new memory card. reply immediately . Regards Naresh Kumar, Mobile No. [protected]
Samsung India customer support has been notified about the posted complaint.
Jan 14, 2016
Updated by Naresh Kumar Bhati
Purchase from bookmyoffer.com
Jan 16, 2016
Updated by Naresh Kumar Bhati
Please solve my problem. Contact No. [protected], email id- [protected]@live.com
Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Jitendra Singh
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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    U
    Ulhas Mendhe
    Jan 14, 2016
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    Address: 421201

    Hi, this Ulhas Mendhe I Got call from Samsung compony and offer me new galaxy A7 at just 4200 84% discount, they told me u r no. has been selected from cvv online transactions, they took my address I got call from this no.(+[protected] Pls chk this, this really from Samsung Offer or not ... Ulhas Mendhe My no.(99608email) My email([protected]@gmail.com)
    Jan 14, 2016
    Updated by Ulhas Mendhe
    Samsung India — Got call from Samsung compony and offer me new galaxy A7 at just 4200 84% discount

    1 Review
    Ul Ulhas Mendhe on Jan 14, 2016
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    Mark as Resolved
    Hi, this Ulhas Mendhe I Got call from Samsung compony and offer me new galaxy A7 at just 4200 84% discount, they told me u r no. has been selected from cvv online transactions, they took my address I got call from this no.(+[protected] Pls chk this, this really from Samsung Offer or not ... Ulhas Mendhe My no.(99608email) My email([protected]@gmail.com)
    Dear Sir,

    Greetings from Samsung.

    After going through your concern, it seems that this call wasn't from Samsung . Under this circumstance, we cannot take any responsibility of your dispute with the seller.

    Thanks & Regards,
    Jitendra Singh
    Customer Experience
    Samsung India Electronics Pvt Ltd (SW Asia RHQ)
    Dear Sir

    I also received a call from two different number ([protected] & [protected]) & saying that my number has been selected from cvv online transactions.They took my address for delivery and mentioned that I have to pay before opening the box.Looking forward to your intervene on this issue and let us know if it is a fake .

    Regards
    Abhijit Maulik
    [protected]
    maulik.[protected]@gmail.com
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      M
      Manjulasinghi
      from Mumbai, Maharashtra
      Jan 14, 2016
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      Address: Kolkata, West Bengal, 700040
      Website: Consumer complaints.in

      Complaint lodged on 4th Jan 2015.Service person came in a day or 2 said one part is not working get the part in 3-4 days and repair. But no response last 10 days. Enquired again at the call centre but still no response. V bad service will never buy any Samsung product in kolkata
      Samsung India customer support has been notified about the posted complaint.
      Dear Sir,

      Greetings from Samsung.

      With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

      Thanking and assuring you our best services always.

      Thanks & Regards,
      Jitendra Singh
      Customer Experience
      Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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        D
        doora
        from Noida, Uttar Pradesh
        Jan 14, 2016
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110096

        I purchased mobile phone no g530h gold in the month of april 2015.Suddenly it was out of order a few days ago i contact the service center and i was informed that there is some hardware problem and mother board is to be replaced wherein they placed the order no gh82-10206a on 12th instant and as such i was informed that we will get the part next day. Now after a lapse of three days i have been informed that they have not received the component part till now which is, very unfortunate you being the leading mobile company and there days as you know life is difficult to be with out mobile phone i being senior citizen feel harassed the way you are rendering the services to the customers i hope you will do the needful immediately and get my my problem redressed at an earliest regards doora raina
        May 17, 2017
        Complaint marked as Resolved 
        Samsung India customer support has been notified about the posted complaint.
        Verified Support
        Apr 13, 2017
        Samsung India Customer Care's response
        Dear Sir/Madam,
        Greetings from Samsung.
        With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
        Thanking and assuring you our best services always.
        Thanks & Regards,
        Best Regards
        Samsung India Electronics Pvt Ltd
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          S
          sam.rihasaj
          from Chennai, Tamil Nadu
          Jan 14, 2016
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          Address: Thiruvananthapuram, Kerala, 695002

          We had purchased SAMSUNG LED (item code : UA32F5100) 1.5 years back and now the screen keeps flashing repeatedly on and off, and only can hear voice, not able to view video. We had opened complaint with customer care, they told us to replace LED screen with 16000 Rs. It is very sad to see such a response from them without considering the money we spent to buy this product. 35000 we spent for buy this and spending another 16000 for repairing it within this 1.5 years.

          Someone, please take care this issue for me either by refunding 50 % of money we spend or finding a solution for me.
          Samsung India customer support has been notified about the posted complaint.
          Dear Sir,

          Greetings from Samsung.

          With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

          Thanking and assuring you our best services always.

          Thanks & Regards,
          Jitendra Singh
          Customer Experience
          Samsung India Electronics Pvt Ltd (SW Asia RHQ)
          Hello,

          Please contact me at sam.[protected]@gmail.com. Customer ID is[protected], you can collect contact phone number from here.

          The complaint ID we had registered was : [protected]

          --
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            I
            irfankhan9785
            from Sawai Madhopur, Rajasthan
            Jan 14, 2016
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            Address: Sawai Madhopur, Rajasthan, 322001

            Dear Sir, I am mohd irfan khan from rajasthan sawai madhopur i have purchase a samsung memory card there is no working my purchase number is Reference no [protected] kandly action from new memory card purchase me .i will replayed immediately . Regards mohd irfan khan . sawai madhopur rajasthan Ph-[protected] Pin Code- 322001
            Samsung India customer support has been notified about the posted complaint.
            Dear Sir,

            Greetings from Samsung.
            After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
            Thanks & Regards,
            Jitendra Singh
            Customer Experience
            Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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              H
              Hamendra Chaudhary
              from Delhi, Delhi
              Jan 14, 2016
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              Address: 110029

              Samsung !!! USELESS+WORST=SAMSUNG I mistake..oops... Serious mistake... brought Samsung Device. It is my big one mistake of my life. Beyond the "SAMSUNG BRAND" Samsung cheated to customers. I brought J-series device. All Samsung latest devices are very Worst. I am very very disappointed to waste money with Samsung Device. I am an unsatisfied customer want to return/refund my Samsung device and I had many times tried to contact to Samsung customer Care but there isn't, at least, one solution Samsung haven't for return/refund. I highly suggest to everyone, my friends don't buy even never go with Samsung latest device. These all worst and useless.
              Samsung India customer support has been notified about the posted complaint.
              Dear Sir,

              Greetings from Samsung.

              With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

              Thanking and assuring you our best services always.

              Thanks & Regards,
              Jitendra Singh
              Customer Experience
              Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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                A
                Abhishek73
                from Gurgaon, Haryana
                Jan 14, 2016
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                Address: 122001

                Extended warranty certificate issued with wrong Set Serial Number. Despite making several calls to customer care & writing mails, still no update when will receive the correct Extended warranty certificate. Kindly support.
                Samsung India customer support has been notified about the posted complaint.
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                  G
                  Gautam Karoutiya
                  from Delhi, Delhi
                  Jan 13, 2016
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                  Address: New Delhi, Delhi, 110062
                  Website: samsung Mobile

                  Dear Respected Department, This is Gautam Karoutiya. from new delhi. My Address is J-195/196 sec- 5 ambedkar Nagar near Kali building school, new delhi -110062 Sub : I have buy a samsung mobile Grand Prime 4G on 19/9/2015 - as per samsung the worronty is 1 year- so i have almost 3 times visit at ashok vihar samsung service center about phone problem - actually the phone is hanging continually. they guys are every time saying don't worry ... you don't face any problem next time. but my problem is not resolved yet ... so now my request is i want to replace this mobile phone with another model no.. i hope you will help me please i need your help for this please.. Gautam Karoutiya [protected] [protected]
                  +1 photos
                  Samsung India customer support has been notified about the posted complaint.
                  Jan 13, 2016
                  Updated by Gautam Karoutiya
                  please revert to me accordingly

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                    N
                    NEERA20
                    from Dehra Dun, Uttarakhand
                    Jan 12, 2016
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                    Address: 248001

                    In respect of my complaint, You pick washing machine for servicing purpose from my home to your service center on Thursday. Yesterday I received it back. Today when I use it to wash my clothes same issue arise again and I am fully unsatisfied with your service and product. It is my humble request to you kindly replace my product, so that I may use your service in future also or It will be last option to me to knock the consumer court's door. It will be totally your responsibility and if I ll not get satisfactory solution from you I ll be compel to use social, electronic or print media also. I have the pictures of faulty washed clothes right now. If you want I can send it to you.There is no contact number of head office or regional head available on net or on your site. Finally I would like to say that Kindly take it seriously as I am facing this problem from last 8 months. And till now I used only the procedural way to resolve my issue. But now I am fade up with your engineer and solution also. Kindly take liable action. NEERAJ RATURI-[protected]
                    Samsung India customer support has been notified about the posted complaint.
                    Dear sir,
                    I bought a samsung washing machine in the year 2014. But from last 7 months machine is not washing properly. There is some whiteness on clothes after washing. Regarding this many times i logged complaint to your call center. Your engineers also visited to my home 5 times, but they are unable to resolve problem . Even they are unable to find out the reason and when I asked them reason they are not answering me clearly. When i talked to concern team leader, he misbehaved with me. I am totally unsatisfied from your service. Kindly change my product or give me the exact solution. Otherwise I ll be compel to complain in consumer forum against your company or product. I hope you ll understand my problem and ll satisfied me.

                    Regards
                    Neeraj Raturi
                    [protected]/[protected]
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                      H
                      harisamsung
                      from Jagtial, Telangana
                      Jan 12, 2016
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                      Address: Chennai, Tamil Nadu

                      Egistered a complaint on(2.1.2016) our washing machine which was got repair by rat bite.. Still today there is no response from ur company.. Kindly sir/mam i dont have a proper health condition.. So I request you to pls sent some service engineer immediately.. This is tooooo irritating sir/mam.. We got feed up by calling the Samsung service center again nd again.. Nearly 10 days passed.. Still now no response from ur side.. I hope that ull take some serious action on our complaint.. Very very very VERY URGENT..
                      Samsung India customer support has been notified about the posted complaint.
                      Dear Sir,

                      Greetings from Samsung.

                      With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

                      Thanking and assuring you our best services always.

                      Thanks & Regards,
                      Jitendra Singh
                      Customer Experience
                      Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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                        A
                        amd5kor
                        Jan 12, 2016
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                        Address: Bangalore, Karnataka, 560043

                        I brought the samsung LED 32inch LED TV on 20.11.2010. ( Model Number UA32C4000P ) with in 2months there was fault in the LED screen in RED lines . Samusung service centre has replaced with new TV . Again with in 2 years there was same fault when i checked they told to change the LED panel costing Rs 18000. Since it was small line i managed without changing it . Recently the lines have increased and we are not able to see any thing . I have raised a request to Samsung replace the LED panel . Now service centre is saying the they have stopped producing the LED panel . They have given the offer of refund of 18% of the total sale value . now if i have to buy new TV with same features it will cost around Rs 45, 000 This was the faulty product produced and they have not recalled which i am not expecting from Samsung . They should replace with new TV or they should provide me reasonable refund
                        Samsung India customer support has been notified about the posted complaint.
                        Dear Sir,

                        Greetings from Samsung.

                        With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

                        Thanking and assuring you our best services always.

                        Thanks & Regards,
                        Jitendra Singh
                        Customer Experience
                        Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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                          M
                          Madhan Sugavanam
                          from Chennai, Tamil Nadu
                          Jan 12, 2016
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                          Address: 636016

                          My SAMSUNG A5 mobile display was fully filled with purple color. I have bought that before 2 months only.. I haven't dropped my mobile down. In service center they have told me that even if we keep mobile in our pant pocket this issue may happen. Why that display quality was that much worst? What is the solution for this.How can I pay 8200 again for new mobile.
                          Samsung India customer support has been notified about the posted complaint.
                          Dear Sir,

                          Greetings from Samsung.

                          With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

                          Thanking and assuring you our best services always.

                          Thanks & Regards,
                          Jitendra Singh
                          Customer Experience
                          Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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                            R
                            roshnibodade
                            from Mumbai, Maharashtra
                            Jan 12, 2016
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                            Address: Nagpur, Maharashtra

                            Locked call for repairs of refrigerator for ice formation in refrigerator and noise. The engineers do not cooperate for working people.They do not come even on Sundays. The customer care people ask to take leave for attending complaint. They strictly adhere to their official time. Very very pathetic response . Feels like dealing with bureaucrats.
                            Samsung India customer support has been notified about the posted complaint.
                            Dear Sir,

                            Greetings from Samsung.

                            With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

                            Thanking and assuring you our best services always.

                            Thanks & Regards,
                            Jitendra Singh
                            Customer Experience
                            Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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                              B
                              Bhawesh Shrivastava
                              from Ahmedabad, Gujarat
                              Jan 12, 2016
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                              Address: Bhopal, Madhya Pradesh, 462039

                              See How Samsung making Fool to their customers by their attractive offer to increase the sales of Handsets.. These offer mention on outer carton of Samsung Handset. Offer 1. From Vodafone "Get 1GB data free per month for 2 months." Offer 2. From idea "Get 500MB data free per month for 2 month." For both the offers validity is till 31' Dec-2013. And the sticker which is pasted on the handset outer packing carton with given Manufacturing details of handset, the month and year of manufacture is Feb'14. My Simple question is how it is possible that the product which is mfg. in the month of Feb''14 is clubbed with the offer which is already expired two months before. Strange to see that such a no. 1 brand Samsung is doing this type of nonsense with the customer. As we prefer Samsung for Quality of Product, Services and also because of brand loyalty in every aspects. Beware before purchase any product of Samsung & their Attractive offers...
                              +1 photos
                              Samsung India customer support has been notified about the posted complaint.
                              Dear Sir,

                              Greetings from Samsung.

                              With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

                              Thanking and assuring you our best services always.

                              Thanks & Regards,
                              Jitendra Singh
                              Customer Experience
                              Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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                                R
                                ranjith.pjp
                                from Mahbubnagar, Telangana
                                Jan 12, 2016
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                                Address: 509125
                                Website: www.snapdeal.com

                                Above Memory card purchased by Snapdeal online shopping on 16th Aug, 2015 with invoice no. SACF86/15-16/45683 is not working in the Phone since 08.01.2016 so please replace my 32 GB Memory card. My Cell No. [protected].
                                +1 photos
                                Samsung India customer support has been notified about the posted complaint.
                                Dear Sir,

                                Greetings from Samsung.
                                After going through your concern, it seems that you have purchased the product from an un-authorized Samsung online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.

                                Thanks & Regards,
                                Jitendra Singh
                                Customer Experience
                                Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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                                  V
                                  Vijander singh panwar
                                  from Ludhiana, Punjab
                                  Jan 11, 2016
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                                  Address: 147301
                                  Website: Samsung mobile care

                                  Sir your Mandi Gobindgarh dist. Fatehgarh sahib punjab centre do not repair mobile under warranty, saying that online purchase has no wawarranty. When we contact them to samsung customer care, they assure us to repair online mobile in the future. But after 2 month when my mobile got some problem regarding charging the refused to repair saying that mobile is wet. But when i go to your khanna (ludhiana) centre, they reapired same device. Plz take action mandi gobindgarh centre about this.my mob.[protected]
                                  Samsung India customer support has been notified about the posted complaint.
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                                    Suhas varada
                                    from Ahmedabad, Gujarat
                                    Jan 11, 2016
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                                    Address: YSR, Andhra Pradesh, 516002
                                    Website: www.consumercomplaints.in/new_complaint

                                    My mom buy a mobile in july. Display has gone. Its because of internal quality of samsung parts. They are not responding for that. Its rediculous thing in Samsung display part which manufactured with low quality and high price. I want new display and they want to manufacture high quality products. Service center people irresponsible without opening the mobile they are telling this problem. I want my display back
                                    +2 photos
                                    Samsung India customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Greetings from Samsung.

                                    With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

                                    Thanking and assuring you our best services always.

                                    Thanks & Regards,
                                    Jitendra Singh
                                    Customer Experience
                                    Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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                                      paritosh_12
                                      from Delhi, Delhi
                                      Jan 11, 2016
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                                      Address: Varanasi, Uttar Pradesh, 221001

                                      Dear Sir/Mam, As I would like to inform you that I Paritosh Jaiswal as a customer of Samsung mobile where I have purchase new phone E5 on dated 28/9/2015 in which my phone is running under warranty period such as I have also send a mail to CEO of company regarding my matter where I have received a call and some so called lady havery called me up nd told me that your phone nickel part of body doesn't comes under warranty period and they literary get denied the same... Hereby I request you to make a direction to make a replacement of my phone until and unless I am going to move to consumer court against them...
                                      Samsung India customer support has been notified about the posted complaint.
                                      Jan 11, 2016
                                      Updated by paritosh_12
                                      my contact number is [protected]
                                      Jan 25, 2016
                                      Updated by paritosh_12
                                      Dear Sir/Mam,

                                      As I would like to inform you that as per me I am still getting mentally harassment by the company behavior as I have received a call from Mr. Jitendra a company officials he is asking me to move to service center for my complaints but I let them know that I not feeling well from past 5 days and I am also a businessman I its not possible for me to move aforesaid place as service center is to far from my business place and its not possible for me to get visit as its not my fault but it's a manufacturing defect...

                                      Sir, hereby I request you to ask the company to get return my mo ey without wasting my time and without making me mentally harassment...
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                                        S
                                        Sirisetti Murali
                                        from Delhi, Delhi
                                        Jan 11, 2016
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                                        Address: Visakhapatnam, Andhra Pradesh, 530013
                                        Website: book my offer

                                        Order code : [protected] Order Date: 28.12.2015 12:07 Billing Address murali 50-1-54/41A, ASR. Nagar, seethammadhara, Visakhapatnam. Vishakapatnam - 530013, Andhra Pradesh India [protected]
                                        Samsung India customer support has been notified about the posted complaint.
                                        Dear Sir,

                                        Greetings from Samsung.
                                        After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.

                                        Thanks & Regards,
                                        Jitendra Singh
                                        Customer Experience
                                        Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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