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Samsung India Complaints & Reviews

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Last updated Apr 23, 2024
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Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 563

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V
virajm16
from Ahmedabad, Gujarat
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Mobile replacement and i want new one

Address:Ahmedabad, Gujarat, 380013
Website:www.consumercomplaints.in

Hi this is viraj from the gujarat india . i just purchase samsung a 7 on 23000 from sales india . now its gone only 15 to 20 day and now the back camera its not work i will just ask to samsung customer service then they reply me to repaired the camera of your handset . now i already given 23000 rs/- for the mobile a7 . and i its only 15 days happen this thing .. i m paid the money for this thing . i need replacement of this cellphone . because...
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P
priyanka_agrwl
from Noida, Uttar Pradesh
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Lcd broken

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

The display of my mobile SAMSUNG GALAXY E7 was half off . The executives of samsung service center are putting blame on me that its broken by me. the outer screen of touch is not broken, neither u can see a crack on screen. LCD is broken due to falling of mobile phone according to them. if the cell would have fall down the outer must have been broken or scratches would have been visible on cell.. The product was purchased on 15 may 2015...
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J
Johny Chacko
from Malappuram, Kerala
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Samsung refrigerator

Address:673122
Website:samsung

Dear sir i brought a samsung refrigerator but could not be worked any more because of the comproser .i given to the samsung cervice center it is has been one month ego no replay from the cervice center when i contact them, on this situation kindly please interfere with my problem get the solution as soon as possible.if you want to contact them i have their no ([protected]), or if you contact me my number is given below [protected]...
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V
venushere14
from Pune, Maharashtra
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51" plasma model -- no display

Address:411015
Website:samsung.co.in

I bought this tv paying 73990/- in june 2013 . Warrenty is expired. Today, after two and half years there is no display . The service engineer gives an expense of 30000/- for changing the panel i cannot afford to spend 30000/- for repairs. This a huge expense. I want the company to do it free of cost or give me heavy discount. My complaint number with samsung :[protected] sumsung being a branded company which spends crores of rupees...
+1 photos
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G
Ganesh Murali Venkateshan
from Bengaluru, Karnataka
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Poor quality and ruthless customer care

Address:641005

I bought a Samsung TV 20 months back and now it needs some major

service (panel replacement) which costs around 60% of the original

price. As this is out of warranty (even though it's less than 2 years

old), i need to bare the total cost.

I understand that in these days you really cannot expect the

electronic good to work forever. But, less than 2 years is...
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B
baleno
from Firozpur, Punjab
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It does not support 4g told by customer care airtel punjab

Website:www.samsung.com

I bought Samsung J2 and 4g airtel sim was given free to me.I recharged 4G net pack 2 times wasting 1000 rupees but 4g is not working I complained airtel customercare they answered me that J2 is below 2300MhZ thus not supports 4g in punjab In this way I have been looted by famous Samsung Brand they are selling J2 by false promises.they wasted my 10000rupees as shopkeeper is not ready to replace it....
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I got a plan from virgin mobile with two samsung galaxy s4 cell phones...both have screen problem...my wife phone got repaired once..still has problem...after a year there is no warranty and i should bear with this problem till the end of my plan..the second issue which is ridiculous is i bought another samsung product!!!5 months ago...a samsung galaxy tab A 9.7 inch screen (SM-P550 Model)...it had a GPS problem...the samsung technicians...
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T
tamal3511
from Kolkata, West Bengal
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Mobile not updated as discussed

Address:Kolkata, West Bengal, 700144

Hi, My name Tamal Chatterjee_tamal7 and I have Samsung AA5 phone. From the beginning there was a pop up coming and showing an error massage that "unfortunately the process com.google.process.gapps has stopped". I ignore that, thinking it is a temporary issue and would going to resolve once update my phone from kit kat to lollipop. I did the update of android but still the pop up was coming. So visit the service centre in Baruipur, kolkata--700144....
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H
Haidar Aasvani
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier details

Address:396195

Dear Sir/Medam
i recived your call and i was talk to mr. sandip he called me n talk to your pakeges of 8549Rs. n gift of samsung galaxy s6 mobile. and i paid money by debit card n i have recived your e-mail of successfullly payment, then steel not recived your any courier or any e-mail i called many times of your cont.no. but its switchoff so pls give me solutions of this pakeges n give me respond of thats what can i do...i m waiting...
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A
Ashwin555
from Mumbai, Maharashtra
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Not properly service provided

Address:Buldhana, Maharashtra, 444303

Dear sir/Madam, I would like to inform u that I Shree Subhash sontakke purchase a brand new Samsung washing machine from your authorized diller pankaj tv center sarki line, khamgaon[protected]/10/15 but till now any authorised person not visited for demo. and other related works.kindly contact me at the following address. Subhash sontakke ambika Nagar, Ghatpuri Naka khamgaon (444303)...
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Chakraberty
from Pune, Maharashtra
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Defective and rusted microwave

Address:Kolkata, West Bengal, 700053

My microwave bought in Sept 2012 was not heating for last 7 days. After complaint was registered Engineer came and said interior is rusted so cannot be repaired. A famous brand like Samsung within 3 years becomes a scrap! I would like a refund of the entire amount used to buy the microwave. A defective microwave was sold to me. Warranty card is not required as all details about warranty is available with you. I have attached pictures...
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R
Ravikumar M L
from Tadepallegudem, Andhra Pradesh
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Samsung mobile camera not solved i said of samsung service center from 19/09/2015

Address:Mandya, Karnataka, 571401
Website:www.samsung.com/in/support

We are camera problem facing in my samsung mobile on 17/09/2015. So we are request to mandya samsung care solve the camera issue. And also give acknowledge from samsung care mandya. But till date this samsung did not solve the my samsung mobile problem. And also some more times to visit that centre to enquiry about my phone anyone did not response with satisfaction. This very sameless for samsung care centre of mandya (Anitha telecom, #1577/a,...
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S
sunil sahu as sunita sahu
from Mumbai, Maharashtra
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Forad

Address:Singrauli, Madhya Pradesh, 486888

Tele king se phone aaya tha ki aap hamare 100000 lakas me se ek luckey wneer hai aap ko hamari companey hum se boli ki aap ko humari companey 5000 rupay me samsung galaxy grand 2 de rahi hai jab humne kaha ki thjjik hai to jab p[ost office se liya to usme mobile nahi tha usme lachmi yant ka set nikla jab hum ne fir se tele king ko phone kiya to bola gaya ki 5 din me aap ko dosra pouch mil jaye ga aaj hum ko 2 mahina ho gya hai abhi tak mere...
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S
SRP Hebbasore
from Mumbai, Maharashtra
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Washing machine or Samsung issues

Address:Bangalore, Karnataka, 560050

Hello We had purchased Washing Machine but looks future should not invest, following are my experience and reason. .1. We understand from Customer support team that Partner control or decides a warranty period so when we asked mail for the same but Customer support team refused to send mail. As the update received on call that warranty partner will fill and deliver to client and client has agree the same even though delivery delayed or...
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A
anshulbhardwaj
from Delhi, Delhi
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Scratches and deformity in back cover

Address:Saharanpur, Uttar Pradesh, 247001
Website:www.flipkart.com

Their are various Scrathes on the Back cover of the phone. The paint on the back cover is also scratched at some points.Back cover is not properly fit to the body, it is lossen from some parts.Loseness is because of the slighly tilted bands of the pannel, which does not attach properly to the jaws on the backside of the phone.This results in looseen joints of cover at some specific points....
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K
KRastogi
from Delhi, Delhi
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Samsung Refund Policy

I purchased my samsung fridge on Jun.03, 2012 as clear from the bill attached. The fridge started having problem of not cooling at all. I register a complain wide complain no.[protected] in their customer care. There engineer and technician visited on Oct.16, 2015 and diagnosed the problem of "INTERNAL LEAKAGE" which is not repairable. The company is refunding me after deduction of 66% of the bill amount as my fridge is more than 3 years old....
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P
Pritikana
from Kolkata, West Bengal
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Washing machines

Dear
sir/Madam,
I would like to inform u that I Shree Prasenjit Mandal purchase a brand new Samsung washing machine from your authorized diller S.K.ELECTRONICS, south Bishnupur, South 24 Pgs on 11/10/15 but till now any authorised person not visited for demo. and other related works.kindly contact me at the following address.


Prasenjit Mandal, Khanrapara(Khanrapara Go-down), Khari, South 24 Pgs.br...
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S
Somok Chowdhury
from Kolkata, West Bengal
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Unable to provide any kind of service

Address:Kolkata, West Bengal, 700074
Website:www.samsung.com/in/support

My Samsung laptop was having speaker problem and I went to this service center on 10th Oct. They kept the laptop and said that they will call next week and tell me about the problem and estimate amount. Next week for 3 days they didn't call me. When I called them, they said that the estimate is Rs 2000 for replacing the speaker. I asked them why they didn't called me which they skipped somehow. However, they said that I will get my laptop...
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J
jamesaron
from Chennai, Tamil Nadu
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Smart tv panel broken - poor quality

Address:Chennai, Tamil Nadu, 600088

Panel quality is very poor for this costly TV panel. Care support told me this will not covered under warranty. so pay 32750 rs + ser charge to fix it. I doubt their panel quality because it was broken due to plastic spoon thown on the TV by child which I paying EMI now. TV cost 92k bought from viveks OMR. TV is under warranty period but no use...
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H
hemant2345
from Mumbai, Maharashtra
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Fraud

Address:Gurgaon, Haryana

I have purchased samsung 6edge on 8th june 2015 . I was sold insurance from samsung dealer only stating theft is covered.


my mobile was stolen on 21st oct in a crowded place and FIR was filed .


My claim is cancelled stating it is a case of simple theft which means in this case there was no force applied so it is not claimed.


I just want to ask who has given defination...
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