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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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Samsung India Phone Numbers

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2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 562

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P
PNSharma
from Noida, Uttar Pradesh
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Samsung external battery pack

Address:Hathras, Uttar Pradesh, 204216
Website:www.askmebazaar.com.in

PN.Sharma - Shop Addres Saubhry Mobile Durgesh Market Sasni Dist Hathras India 204216 -- Ph- [protected] सर आस्क मी बाजार से मेने ऑनलाइन एक सैमसंग का पॉवर बैंक लिया था जो 15 मिनट भी मोबाईल को चार्ज नहीं करता । शिकायत भी नहीं ली जा रही क्या...
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R
rinkuup
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15% cashback offer

Address:400067

Hi, I had purchased Samsung note 2 7100 model which was on offer of 15% cash back in May 2013. I bought on 12th May 2013 on SBI credit card from nearest Croma store. WE had asked about the offer & they informed us that money will be credited in your account after 45 days. We had taken phone on EMI for 6 months. when we didnt receive money we contacted croma they informed us to contact SBI. we contacted everyone but didn't receive 15%...
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S
Sainath Shetty
from Delhi, Delhi
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Samsung galaxy e7

Address:Mumbai City, Maharashtra, 400093

Hello teleking, Name: Sainath Shetty E Biller ID : 4224 DN/ROHINISEC7/85/BP-25 BPCOD-TK1766 SI.no:143, I did not book any product from your company. I booked the Samsung galaxy E-7 with offer price 5000/- from the mobile number are [protected], But the parcel I got it God image instead of Samsung phone.Why did you deceptive and sent it wrong parcel. We did not call you, your number. Please refund the money or send me right product......
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R
Roshith Rajan
from Bengaluru, Karnataka
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Samsung front load washing machine

Address:560025

I have bought Samsung washing machine wf550b0bkwq on 2013 October, 17 last week suddenly machine not responding and warranty also expired, one guy came from the service center and inspected the machine and told mother board is gone after replacing the mother board he told front panel is gone bad, for replacing both it will come around 11k, i bought this machine on 23k, i dont how come machine stop working after the warranty, i think they...
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C
Chethan Bhat
from Chennai, Tamil Nadu
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Mobile fault

Sir I was using Samsung Mobile for months but after some months my battery was not charging so I visited your Samsung service center and told them about my issue but even after visiting continuously five time problem was not solved but at 6 th time when I visited service center they told me to pay 7500 for the service hence my point is continuously 5 time visit was not inaf for an mobile to get repaired I request Samsung repair or replace...
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R
Rohit151
from Gurgaon, Haryana
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Refund my 90,000 rupees

Address:Gorakhpur, Uttar Pradesh, 273001

Dear Sir, i bought a samsung HD LED 48 inches HD6400model no. TV in which wall mounting bracket was missing. I bought that TV by online shopping and want my money refund. i dont blv that the TV is genuine if one part is missing. Kindly return my 90, 000 rupees of which i bought this TV. Regards Rohit ( Contact : [protected]) Gorakhpur...
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S
Syed Airmech
from Shimoga, Karnataka
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My mobile was under warranty. Refused. Ref 8478120433

Address:Bangalore, Karnataka, 560018
Website:Samsung ceo mail support

Dear sir.
Am using note4 it was under warranty in the job sheets also mentioned there is no physically/water damage with the permission of service centre he has undersigned with my self.later he said it will cost 3600rs I said y should I pay for that it is under warranty.then keeps continuesly I send mails for Samsung CEO desk.every day I will just get mail u will call back within 24hr every day I use to cal no proper response.finally...
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Address:Hisar, Haryana, 125001

Dear Sir/Madam,

Greetings for the day.
With due respect and humble submission, I a Samsung customer want to state a following few lines that -
I have purchased a Samsung Charger, (Traveler Adapter) (Batch No R27G8B135D1HM2) from a local Samsung dealer in Hisar, Haryana on 03rd Nov 2015. The next day when I went to the dealer to return the charger because one of my relative had purchased the same from other city...
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N
neerajagrawal
from Delhi, Delhi
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TV

Samsung cheating customers I am Neeraj Agrawal purchased a Samsung LED TV model no.UA32F4100ARMXL serial no. 23463ZND903819W on date 09/10/2013 from Fairdeal Arcade, Dhantoli Nagpur(Maharashtra) at Rs 31000 approx VAT TIN [protected] V, CST TIN [protected] C. On date 27/07/2015 when I switched on TV only sound is coming but no picture coming.I called the samsung care support, ref number [protected] on date 27/07/2015 about the problem. A...
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C
cv23560
from Visakhapatnam, Andhra Pradesh
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Non working of defrost system in double door fridge

Address:Vadodara, Gujarat, 390023
Website:www.samsung.com/support

Doble door fridge purchased in Oct. 2012, once the thermostate panel went out of order during warranty period was repaired by company.
then since last Feb 2015, after warranty expiry, the complaints were lodged and two times i have paid visit charges, and repair charges.

againg and again same problem faced for which company repair person told that the unit i snot repairable. Since then the dialogues from company and...
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M
mural30
from Delhi, Delhi
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Mobile damaged after giving for service

Address:600042

Regarding Network issue, Samsung galaxy E7 mobile has been given to Samsung customer service, velachery, chennai. The mobile is purchased three months back and it has full warranty. Later they checked the mobile and said mother board affected by water, it may happen due to sweat also, so it won't come under warranty so we will charge 10, 100 to resolve this issue. But I rejected the estimation and I said I dont want to do it so please...
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V
vajrakrishna
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrible customer service

Address:122002
Website:www.samsung.com/in/home

Why is it that the customer service reps from samsung sound like i am talking to a machine? They are so rudely following a script that they ignore all my replies and continue reading their script. This has happened far too many times. Everytime i have tried to complain to samsung that their service engineers are careless, and put grime and dirt on the walls, the cs department completely ignored what i said and asked if the product is working...
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M
Mani Govind Kumar
from Tenkasi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service center employees not at all answering to the issues properly.

Address:Bellary, Karnataka, 583103

Service center employees not at all answering to the issues properly. Telling all bull stories...do not buy samsung products...better to to go for other company products. Samsung are costly and with out proper service. Don't become fools by buying samsung products....
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S
santhosh3484
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung LED 32 Inch TV

Address:Chennai, Tamil Nadu, 600063

Bought Samsung 32 Inch LED TV last April for rs 39500 and from on 28th Oct onwards it is not working so i contacted them they send the engineer the 2nd day and he checked and said the display was gone and for this it will cost close to 17K, i asked him within one and half year how come the display will go when all other circuit inside was perfectly working...he dont have an answer so i again contacted the customer care and they are saying...
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Lingaiah Goud
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fridge with service center.. No refund processed as promised

Address:500011

Hi, My Samsung refrigerator model RT 26 FCTR, Serial# R0084PABA00769D had cooling problem. We called the customer care and given a complaint. This call was forwarded to Anish Techno Services one of the Samsung Authorized Service Center, they tried repairing the product. However the problem was never fixed. Later after two days they have taken the fridge to their Service Center stating they need to special tools for repair and they...
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rajomsairam
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem in new phone purchased

Address:122011

Sir i have purchased a new phone grand prime 4 g.i have purchased from reliance digital store gurgaon on 18 october 2015.I bought the set on cash on bring back i foud error in touch screen and the phone was hangging.i gave it back to shop from where i purchased .They told me they will sent to samsung service station and they will check there.if they foud the problem they will repair or give a new set.after 5-6 days when phone came the problem...
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Archana Ratna
from Jaunpur, Uttar Pradesh
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Against samsung LED TV

Address:Lucknow, Uttar Pradesh, 226016
Website:www.samsung.co.in

Samsung is one of the trusted brand and its message bring home happiness is all fake and just fooling and playing with the customer trust . I purchased samsung LED TV on 20 october 2014 from authorized dealer samsung plaza, Faizabad Rd, indira nagar, Lucknow just after six months multiple fine line appear on the screen engineer visited and told it is due to dust and replace the screen in the month of may again after 5 month in november 15...
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K
kanu87kunal
from Mohali, Punjab
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Service provided is really worst ever before

Address:Ludhiana, Punjab, 141001
Website:samsung india

Hi everyone,

I am writing in relation to samsung washing machine repairing problem since i bought from sas teleshop pvt ltd. From ludhiana .The service provided is really worst by them .I have called them so many times and my complaint hasn't resolved yet .They dont listen us properly and give us a miss calls.I am so harrassed by them .

Details are following:-
Name - nidhi papneja
Reference...
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I have bought a new Samsung S6. Although I was using the original Samsung accessories, the phone slipped through my pocket and fell down to the ground (approximately 60 cm). The screen protector is perfectly fine. The screen has completely cracked. The body got damage. This is not the first time that I am using smartphones. But this is the first time I am using a Samsung device and the first time I see my phone being damaged like that. br...
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sunil aeran
from Jhalawar, Rajasthan
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Battery not changed

Address:Jhalawar, Rajasthan

I purchased a new samsung s4 mini gt-i9192 battery from samsung care..After two month the battery pack up is low.I go to care and ask for battery change..But the samsung care employee is not change the battery..I have a bill. The care employee asked me battery has 6 months warrenty. I compliant about the samsung care...
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