Claimed

Samsung India Complaints & Reviews

3.1
Last updated Apr 29, 2024
Complaints 18887
Resolved
11175
Unresolved
7712
Quick Links
Statistics
Share
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Samsung India
Customer Service Contacts

Samsung India Phone Numbers

Toll free
1800 3000 8282
1416
545
1800 266 8282
334
220
Phone
+91 89 3993 9899
644
318
+91 12 4488 2122
397
197
+91 98 3502 2547
326
206

View more phone numbers

Samsung India Website

Samsung India Head Office Address

2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 564

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
hemant2345
from Mumbai, Maharashtra
Report
Copy

Fraud

Address:Gurgaon, Haryana

I have purchased samsung 6edge on 8th june 2015 . I was sold insurance from samsung dealer only stating theft is covered.


my mobile was stolen on 21st oct in a crowded place and FIR was filed .


My claim is cancelled stating it is a case of simple theft which means in this case there was no force applied so it is not claimed.


I just want to ask who has given defination...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranveer Rocker
from Vasai-Virar, Maharashtra
Report
Copy

Samsung grand 2 broken display

Address:Thane, Maharashtra, 401208
Website:www.samsung.com/in/support

Dear Sir/Madam
My mobile problem is touch pad not working but Samsung service centre broken my mobile Display. So please concern me how to case file on Samsung Service Centre. That Service Centre told me go what you want to do. I have bill that Service Centre Amount Rs. 3, 100/-. Now he want Rs. 8, 500/- more. Service Center Address is given below :
Shop No 1, Rose Castle Apartment, Shastri Nagar, Behind Vartak College, Vasai...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:737101

Respected sir, mam
this is to inform you that from your company i had got a mail that i had won 3.6 crore, samsung laptop & samsung s6 in your mail its clearly written that i had not to pay any money to get it but now the custom is asking me rs 24000. why being such a big company you should not cheat the public of india i think your company think we indian are ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jinendra Mehta
from Bengaluru, Karnataka
Report
Copy

Micro sd card - manufacturing warranty not given

Address:Surat, Gujarat, 395002
Website:samsung india company

I have purchased 32 gb sd card throgh online purchase from amazon company in nov 2014, still one year is not completed, the card was not read in samsung mobiles and other cell phone also. I am complain to samsung service centre and Amaazon company. Both companies has not interested to solve the problem and not interested to claim against the order no. so i request to all of indian dont buy the samsung product and also not shopped from any...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
grbhaga
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung mobile display suddenly blast

Address:Chennai, Tamil Nadu, 600091

I bought Samsung Duos 2 Mobile (Music) device on 20th Oct 2014 in Jayachandran Shop, Tnagar, Chennai.

I was charged the device in my home and suddenly there was a blast sound came from the phone and the phone display (inner glass) got broken and the screen ink was splatter over the screen.

I was taken it to the service center, chennai (near valluvar kottam) this Monday and asked them to change the display they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Markandey Pandey
from Bindki, Uttar Pradesh
Report
Copy

Winning of prize draw

Address:273304

Sir.. My name is Markandey Pandey. Av Mujhe RBI ki taraf se call aaya h .Aur Yeh btaya gya hai ki Mujhe jo winning prize draw Samsung ki taraf se aaya hai .Aur AAP KA PNB account no. [protected] /RBI Me ragestred nhi hai . Phir Mujhe btaya gya hai.ki Aap apna I'd Proof Aur 25, 000 Rs. Dijiye....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chennai, Tamil Nadu, 600114

My Samsung LED 40" TV is currently under Extended Warranty valid till January 2017, last week there was some problem with the Display Panel and I registered a complaint with Samsung Customer Care Reference No. [protected] on 22nd Oct'2015. A service engineer came on 24th Oct'2015 and after inspection said my TV display panel has damaged and got to be replaced. He gave an estimation quote of Rs.32000/- approx. for replacing the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sivaprasad palode
from Mannargudi, Tamil Nadu
Report
Copy

Duplicate battery selling in samsung trademark

Website:samsung

Sir I had purchased a samsung mobile battery from Mymoon mobiles and fancy centre RS Road palakkad near municipal bus station palakkad worth 800.on 25 th August 2015. The shop keeper hadnt furnished any proper cash bills on my purchase the they wrote the six months varrenty and promised me replacement when any complaint happens in this varrenty peiod. After two months the battery become functionless and i agian aproached the shop for replacement....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santosh2kk
from Agra, Uttar Pradesh
Report
Copy

Extended warranty not valid if

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

For TV - Even if you take extended warranty, it will be not valid, you need 2 weeks to follow-up with Samsung to get certificate first then repair if they will. Torturing after taking money. I am a live example - ref. number [protected]. What's the harassment samsung, I am suffering for your mistake and also daily fighting in my family. Noida people be aware of this please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashu_HIM
from Noida, Uttar Pradesh
Report
Copy

Refrigerator

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I have purchased a refrigerator on 15th May 2015 and it is not running since I purchased. I have complained thrice to customer care and they gave us silly solution however still not working fine. I want replace my product.

Product Details :-

SAM REF RT27JARMAVL
Purchasing Date :- 15th May

Thanks
Himanshu
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lokesh mailar
from Mumbai, Maharashtra
Report
Copy

About product

Address:Thane, Maharashtra, 400608
Website:www.samsang.com/in/support

I bought my samsang j 2 after 4 days the display got blank .when i submit my mobile at gallery they told me wait at least 15 days then we will give u mobile bt now almost 20 days is over bt till my mobile is not got me...plz solve it fast becuse i m only used 4 days of my mobile plzzz solved it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajaram Naresh
from Bengaluru, Karnataka
Report
Copy

Samsung S4 Heating Issues

Address:Hyderabad, Andhra Pradesh, 500070
Website:www.samsung.com/in/support/category/mobile/mobiledevice

The Overheating and No Sim display.The s4 motherboard failure after the lollipop update and when contacted the customer care and service centers several times and informed them that the unit is out of warranty only by two months and I can't expect a product to fail within 14 months after spending 43000 rupees. At first they said that it is due to lollipop update and the hardware is just fine and then they said that the motherboard failure...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shamika firdose
Report
Copy

Samsung tab

Website:Samsung

This is a complain regarding my tab . I purchased tab from carefour city center in September 2014 . In October I went for my vacation and later I saw a defect auto restart all the time I was not able to use tab I came back from my country in December 2014 I went to carrefour in Jan 2015 and told them this issue. they asked me to go to service center directly. as I was busy with my daughter school admission I was not able to go in the same...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
deepa12
from Mumbai, Maharashtra
Report
Copy

Mobile charging issues

Address:Thane, Maharashtra, 421301

MY MOB IS SAMSUNG GT_18262 have problem for charging and submitted in kalyan samsung authorised center kalyan srvoday mall. they told me some wotk in mother board replace charging plate and replace battery i do it and pain Rs 2200
they told me mob checked they check and used but shocking news is mob not ok same as problem sumitted in gallery so whats check your employee
please suggest what can i do...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vivek777
Report
Copy

Invalid part charged

Address:110051

Hi, I am faced really horrable experience with SAMSUNG. I have purchased AC inverter technology on 18th may 2014, Invoice no:SVM-0949. On June 2015, i have started to face issues in AC, some small issue (Cooling issue i have raised multiple times), that will be partially fixed after multiple engineer visit. I real issue i have faced in august/september 2015, My AC outdoor unit has some noise, so i have raised concern on August,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijay manoj
from Pune, Maharashtra
Report
Copy

Complaint no raised with Samsung 8455812852

Address:600042
Website:Samsung.com/support

I Purchased this TV on 27.07.2013 after doing a lot of research and now my TV developed display issue. Samsung technician inspected the product it was not even more than 10minutes, he said panel issue and it costs around 17, 000. When enquired the defect he simply says electronic components usual behaviour and cannot be explained much further, left my home collecting service charge not even doing thorough checkup. Also, he said normally led...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aman Narang
from Mumbai, Maharashtra
Report
Copy

Samsung S6 Heating issue problem

Address:Mumbai City, Maharashtra, 400093

I bought samsung s6 on 19 Oct from 1st day of purchase it heats alot almost 40-42 C and company saying this is normal. I my thumb is stiff due to phone heat. Service center is denying to replace my phone as they sayin till phone heats 48 we will not replace....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
alwin92
from Raia, Goa
Report
Copy

Air conditioner not working

Address:North Goa, Goa, 403401

We had purchased two air conditioners from Samsung within the same month . but now both the air conditioner are not working simultaneously.the air conditioner was showing some trouble in the first year. but the Samsung people said it is because of voltage problem. but when asked they are saying it was the condenser leak. if this was told to us before we could have got the claim both the air conditioner are having the same condenser defect....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
alwin92
from Raia, Goa
Report
Copy

Not repairing under warranty

Address:North Goa, Goa, 403401
Website:www.samsung.com/in/home

We purchased a refrigerator last year the warranty gets over on 18 October 2015 . we made a complaint on 17 October 2015 to the dealer from whom we purchased. now the Samsung is not considering our claim because they are saying we did not make the complaint on time. we have spent our hard earned money a sum of Rs .68500 on the fridge. we hope for justice. its been 1 year the paint is puffed up. so what could happen after two years. we...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gandhinagar, Gujarat, +91
Website:Not avalibale

Hi in company employ seeling mobile in auction to direct customer.I hope this is an froud seeling so catch that customer and do complains againts on customer.in samsung 6s edage mobile sell from company in gujarat so catch that lady customer....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy