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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 559

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Z
zahidshaikh
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile replace

Address:Ahmedabad, Gujarat

Dear/medam I will inform you that I have a provide mobile my family by Samsung and I have not a interest today your company .. I have a purchase mobile before 6days j2 and mestec your company my mobile has a off today 7 pm. I have a request to you sir change my mobile in under the warranty Not a repaire. So please reaplace the under warranty. . Thanks®ards Zahidshaikh [protected]...
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Parjinder Goyal
from Noida, Uttar Pradesh
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Tablet S2 is not working

Address:Gurgaon, Haryana, 122001

I have purchased tab S2 T815 from spice communication vide their bill no. 40212 dated 01-Nov-2015. This is stopped working on 17-Nov-2015 after power off during downloading an application. Now it is showing “Downloading massage" on screen. I have contacted on 18-Nov-2015 to Samsung service center (Advance Technology) located in sector 15 in Gurgaon. They said there are some software issues which need to be rectified and charges of Rs.230...
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sravanthi n
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Automatic switch off hanging and virus issues

Address:Nizamabad, Andhra Pradesh
Website:samsung

I am sravanthi from Nizamabad i have an issue about the mobile ur not able solve my problems i want refund of my mobile .i dont want any service .iam feb with this mobile with in day. am facing problem after giving in service .they are saying they didn't not find any issue .but when iam using im facing problem. so there after again i went they are convincing me .but not solving . i want permanent solution of my mobile by today . if wont get...
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puneet gogia
from Delhi, Delhi
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Useless service center

Address:New Delhi, Delhi, 110092
Website:www.samsung.com/in/support/erms1?isVoc=true

I have submitted my phone first time in head office and seccond time at nearest service center both time my phone has display problem but at first time they damage my crome and didnt accept that and second time they change my phone from 4G to 3G . when i went to them they said u changed the back cover which contain logo of 4G the senior person Mr Ravi was there he said you had changed your cover because Galaxy S5 doesnt have 4G model. However...
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A
Anand Jangamashetti
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Television screen problem

Address:Bijapur, Karnataka, 586101
Website:www.consumercomplaints.in/samsung-india

Black and White screen display when i connected to Three pin slot.
Complaint raised on[protected]
Complaint No : [protected]
samsung-32 HD Smart Led V-32-h4500
Serial: 0A1M3PAF600586Y
Invoice no:[protected]
I didn't receive any kind of information or service from company since 1 week.

I pay 30, 000
but still, i am unable to watch TV....
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sunil aeran
from Jhalawar, Rajasthan
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Battery not changed

Address:Kota, Rajasthan, 326530

I purchased a new samsung s4 mini gt-i9192 battery from samsung care..After two month the battery pack up is low.I go to care and ask for battery change..But the samsung care employee is not change the battery..I have a bill. The care employee asked me battery has 6 months warrenty. I compliant about the samsung care... my contact no is [protected]...
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Vinit Vernekar
from Palera, Madhya Pradesh
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3d led f8000

Address:Gurgaon, Haryana, 403601
Website:www.samsung.com/in/home

Hello... I bought the Samsung TV costing 235000 The TV has been giving me problems since the day I bought it.. I changed the panel the first day it was a manufacturing defect, By now I have changed the panel two times and now it is the third time I m changing it. The TV has also voice recognition problem.. The TV is still under warranty during the complaints.. The full TV is defective and I would want the full replacement or money back refund....
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T
t k rangacharylu
from Vepagunta, Andhra Pradesh
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Frequently hanging

Address:Visakhapatnam, Andhra Pradesh, 530028
Website:9440918361

I havr android samsung glaxy phone 1 hanging very gtrquently 2.slow in process/search 3.battery always shows 100 pervent and suddenly suts kindly let me know the nearest service center in vizag ap i stay in simhachalam/gopalpatnam vizag...
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Address:New Delhi, Delhi, Cd1412821531IN

Sir, i am hussain abdul momin.
i am from ahmadabad.samsung
galaxy e7 Mobile muje gift hua tha par parcel me kuchh alag hi
nikla hai.mene complain bhi nondhai hai. Unhone bola tha ki 3 Din me aapka mobile aa jayega but abhitak unha koi call nahi aaya.mene deposit bhi bhardi he....
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A
amrita yadav
from Mahoba, Uttar Pradesh
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Item missing in the box

Address:Varanasi, Uttar Pradesh, 221007
Website:www.portamart.in

I have complaint that i ordered a power bank of samsung but when I open the box it did not contain all the items which are shown at time of purchase. Please resolve my complaint as soon as possible because the contact which you have provided on the bill is not reachable.. or no one is there to listen the complaint. Please resolve it or otherwise I have to go to the Consumer forum for my complaint....
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Sushil Gurgule
from Pune, Maharashtra
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Refrigerator

Address:Pune, Maharashtra, 411028

Has been calling service centre for my refrigerator cooling problem, all the time they say that engineer will visit today or before 24 hrs. The number given by company of engineer who will be visiting is either switch off or not reachable. This is the worst service given by samsung India. Soon going to replace this SAMSUNG refrigerator with other company refrigerator....
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T
Tanay Mete
from Kolkata, West Bengal
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TV

Address:Kolkata, West Bengal, 700061
Website:samsungindia.com

I purchased an led tv from samsung model 46f7500 3d led tv dated 5.10.2013 at a cost of rs 1.27 lacs.

Just 2 years after there is a sudden panel disturbance and service engineer told to change the panel which will cost at rs 46, 703/-.

Hence it means samsung tv panel lasts for 2 years and we are made fools by samsung india.

I am working in a private organisation and not have black money so that...
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M
Manas Mali
from Pune, Maharashtra
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Faulty camera

Address:Pune, Maharashtra, 411030
Website:Samsung.com

My phone is samsung j7 (j700f). Today i went at service center of samsung in pune on karve road. My problem was that i cant focus with my camera to take macro images (8-10cm away from object). But it wasnt focusing neatly, it was going blur and this problem started occurring since 2 weeks .so i decided to take my phone to service center and thought this problem will be solved but they started telling me that no camera can focus so closely...
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Address:New Delhi, Delhi, 110005
Website:www.delhipolice.nic.in

Sir i may submit that i have lost my mobile phone which contains personal information and important data. i have registerd a complaint but it has not been put to track yet. i want to request you that please track my mobile and help me to find it.. if you will put your efforts than definitly i am gonna find it....
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S
sinha7gk
from Jamnagar, Gujarat
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Bill not provided for repair

Address:Jamnagar, Gujarat, 361006

Hi I had got my refrigerator repaired through one of the authorised service centers in jamnagar (ref no [protected] and [protected]) but they are not providing any bill even after paying the full repair charges. I highlighted it to samsung management but they are also giving me a run around since last two months. I need to escalate the issue because the service centers are fooling consumers. After almost 25 conversations with samsung management...
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V
vinodoniv
from Pune, Maharashtra
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Defective TV

Copy of Complain letter lodged with SAMSUNG India A SAMSUNG LED TV was bought by me from DRS Trivandrum vide their bill No 7-159761 dated 26 08 2013 for an amount of Rs.50600/- . The product ID is SAMUA440F5100. The TV broke down in October 2015. Your technician explained that the motherboard has been damaged due to lightning and has to be replaced at Rs.30000/-. This is a costly TV, merely two years old, and is supposed to have inbuilt...
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S
Subratkar
from Mumbai, Maharashtra
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Faulty galaxy a7 handset

Address:Mumbai City, Maharashtra, 400052
Website:Samsung.com

I purchased a A7 mobile in March 2015. The phone's display got self damaged while charging. I took the phone to their authorized service station, Deepak Detecom, Khar (W) for help. The center examined the phone and advised me that the display is damaged. Since there was no external damage either to the body of the phone of the top glass I wondered how could the display be damaged, and if so, it was an warranty issue. I was told to wait...
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A
anishverma07
from New Delhi, Delhi
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Pathetic samsung service

Address:New Delhi, Delhi, 110019

Hello,

This will seem a normal mail to all and there are chances that you people don't even read it or reply back. But believe me if i wont get a proper response from your end i will take your happiness away.

First let's talk about your products -

1. First bought samsung galaxy s - motherboard issue, (Worked only for 2 years), the best part was my friend also bought same phone almost...
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N
niyantag
from Gurgaon, Haryana
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Samsung a5. faulty device

Address:Faridabad, Haryana

I bought Samsung a5 from croma in crown interiorz mall, Faridabad on 15th august 2015. I was facing audio problem on my Samsung device after i purchased it. During calls other person cannot hear my voice. I submitted the device to Faridabad Customer care centre on 19th October 2015 and received back after 1 week. They changed the motherboard of my phone. On the same day itself the phone hung and could not switch it on again. i called up...
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ArvindPathak
from Korba, Chhattisgarh
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Samsung a7 mobile warranty problem.

Address:495001

I have Samsung A7 mobile. I bought it on 09/07/2015. Now my mobile screen got blurred & finally nothing could be seen on the screen. My mobile is now in warranty period. i am having problem in my mobile. evan after being in warranty periods. they didnot repair my mobile.they are not telling the exact problem is. In just 5 months I have faced many problems & they are wasting my time and not taking the proper action. Samsung Mobile has a problem...
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