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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 560

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S
sj123
from Jalandhar, Punjab
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Refrigerator

Address:Ludhiana, Punjab, 141007
Website:www.samasun.com

Very shame full for those who work with this company . the worst service provider i have ever seen. I have problem with my refrigerator cooling system.and my C I [protected] and complaint no. [protected] date 11-11-15 there was no one for look after for my problem. i just realized why I'm taking product of Samsung. i'm never recommend to anyone to bought a product of Samsung....
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sunil aeran
from Jhalawar, Rajasthan
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Battery not changed

Address:Kota, Rajasthan, 326530

I complain before some days about battery on consumer complaint m then i take a call from samsung but samsung is not solved my complaint... my complaint is I purchased a new Samson s4 mini gt-i9192 battery from Samson care..After two month the battery pack up is low.I go to care and ask for battery change..But the Samsung care employee is not change the battery..I have a bill. my battery has 6 months warrenty. I compliant about the...
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Address:Pune, Maharashtra, 411057
Website:www.samsung.com/in/support/category/tvav/television/led

We purchased a Samsung LED TV from Samsung Plaza Shop, Pimple Saudagar, Pune on 17th Aug, 2013 on loan (Bajaj Finance).
Model no is UA40F5100ARMXL
Serial no is 23483ZED800077L. Total TV Bill paid -> 52, 900/-

Issue: Samsung LED Half screen black display just after 2 Years. We just finished with EMI repayment's and faced this issue.

We raised service request (Complaint no:-[protected]), the...
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R
Ramreddychinna
from Hyderabad, Telangana
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Worst Service by Samsung

Address:Rangareddy, Andhra Pradesh, 500048

Please do not buy Samsung products, worst service, Samsung doesn't know how to identify problems in their own products, my personal experience, first time I purchased a Samsung product, refrigerator cost 25k, with in two years this is the second time it's not working 3 months gap of repair, I purchased it for my mom who stays in village, service Center guys didn't come 5-6 months for repair coz of village, after continuous follow up they...
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P
Puneetkakroo
from New Delhi, Delhi
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Second hand microwave delivered

Address:Faridabad, Haryana, 121001
Website:Www.samsung.com

Dear authority This is to inform that I had purchased a microwave and 528 lt refrigerator for Srs Samsung showroom for 21 c Faridabad Haryana . The refrigerator is perfectly fine but to my surprise the microwave was delivered unpacked with tampered labels on the box and seems old . I enquired with Mr sagar Jha and he said I will check but no response . Samsung engineer visited for demo and he asked me to give assosories for the same,...
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Pooja Minhas
from Delhi, Delhi
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Service & product complaint

Address:110092
Website:consumer complaint forum

My customer ID no-[protected] . I have a semi-washing machine. The original warranty will be expiring on 11 december 2015. The request was first made over phone on 9 november 2015 for extending the warranty for a further period of 3 years. Request are being made daily since 9 november 2015 except on 11 november (Diwali). No one has so far turn up for doing the needful nor do I receive any telephone call from your end. Please look into the...
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santhosh koshy
from Thiruvananthapuram, Kerala
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Tv sound system

Address:Thiruvananthapuram, Kerala, 695033

My complaint reference number is [protected]. The problem was with my LED TV audio. A person from your company inspected the TV and said that it is speaker complaint. He also said that I will receive a call from the company. Till date nothing happened. Kindly do the needful. Regards Santhosh A. Koshy [protected]...
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Address:Gurgaon, Haryana, 122002
Website:blog.gsmarena.com/samsung-galaxy-s5-gets-premium-perks-india-including-free-repair-pickup

I already had communication via email and phone 4 times to Samsung regarding replacing my broken Samsung S5 screen as per offer launched for Rs 990. I spoke with 4 representatives in regards to this issue and the funny part is all 4 had different thoughts and advises. The first 3 were at least on the same platform that there was no offer launched as such by Samsung and that I am being misled. I had sent all links available on the internet...
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V
vinoj335
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Samsung 32 Inch TV Display issue

Address:Thiruvananthapuram, Kerala, 695103
Website:No website

Samsung 32 inch TV having Display issue which is under warranty until January 2016. Having issue with the brightness. The Brightness gets extremely dim intermittently. Upon approaching the company (Jaya Agencies, Attingal, Kerala, +[protected] from where the product was bought, claims Rs. 3500 as repair charges after coming for an inspection. Initially "Jaya Agencies" committed to come for an inspection for days long and kept delaying....
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Address:Junagadh, Gujarat, 362265

I m anand kanabar. I have fully automatic washing machine. I gave it to haarish electronics at veraval. dis. gir somnath. but thay did not give any answer and your service is tolely worthless. he told me 4500 expense. and I was agreed. pls resolve it as soon as possible. my contact number is [protected] thanks anand kanabar...
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Vinit Vernekar
from Palera, Madhya Pradesh
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55 f8000 led defective TV

Address:South Goa, Goa, 403601
Website:www.samsung.com/in/home

Hello... I bought the Samsung TV costing 235000 The TV has been giving me problems since the day I bought it.. I changed the panel the first day it was a manufacturing defect, By now I have changed the panel two times and now it is the third time I m changing it. The TV has also voice recognition problem.. The TV is still under warranty during the complaints.. The full TV is defective and I would want the full replacement...
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S
sasan
from Bhubaneshwar, Odisha
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No replacement of panel lcd tv

Address:New Delhi, Delhi, 110052
Website:www.consumercomplaints.in

I have a complaint dated 27/10/2015, to replace the panel, but your samsung service manager to offer a depreciation to me, this is totally ridiculous, this is not the way, company of law in india to stablish the product.i regret this offer. i want only to repair & replace the item, otherwise court of law. yey jammana kajriwal ka hai. service order no.[protected] lcd model no.la32d481g4lxl serial no.MQ2N3PBBA02639H....
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I
itiksha
from Nainwa, Rajasthan
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Samsung galaxy s3 neo

Website:www.samsung.com

Purchased on :- 22 aug. 2015 model : GT-193001 FCC ID :A3LGT193001N SNN : -193001GSMH IMEI : 352607/06/537414/8 IMEI : 352608/06/537414/6 S/N : RZ1G712F0Y Build number : KTU84P.I9300IDDUBOI1 after two days of purchase it restarts automatically even when not in use and SD card gets unmount unexpectedly, after one week I visited serice centre.they return mobile after 3 days and told me that they repaired the problem of auto restart...
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S
shahid373
from Veraval, Gujarat
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Scratched imei phone htc /samsung

Address:Junagadh, Gujarat, 362225

Hi, i live in a town of Gujarat.. a person here selling htc/samsung phone with scratched imei no. he is selling htc/samsung phone with no imei no. he go by the name abbu karim and run a small grain shop..he is selling from there. his address- abbu karim, lalpura mosque, mangrol guj- 362225 cont no.[protected], [protected]..plz do something i thing this are stolen phone...
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Shruthi Subbiah
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service after purchase

Address:600031

I have purchased a LED TV on 7.11.2015 from M/s VIVEK. It was informed that we will have an Engineer for Installation 9/11/2015, but till date 12/11/2015 nobody has turned up. Whenever we call the customer service they say it will be done today, but nothing had happened. WORST SERVICE by SAMSUNG. I would advise people buying TV not to buy SAMSUNG PRODUCT because of worst service. In chennai i was told that the service had been outsourced...
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RamyaKasiraman
from Vadodara, Gujarat
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Galaxy note 5 for replacement

Address:Chennai, Tamil Nadu, 600073
Website:samsung webpage/complaints

Complaint no.[protected] Bill no. [protected] We bought galaxy note 5 on 16 Oct and it had a problem on spen. We already registered complaints via service centre as well as croma. For the past 2 weeks I m using my phone as it is in the service center we are highly dissatisfied and disappointed because of samsung service. No phone calls no follow up. Nothing. They don't bother about our issue. I understand samsung can't solve this issue....
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Address:700076

I have purchased a Samsung Galaxy J2 4G mobile of IMEI Nos. 353508/07/243260/7 and 353509/07/243260/5 on just yesterday (11.11.2015) after opening a sealed package from my area local shop. After inserting SIMs (Vodafone & Airtel) I found signals of both the SIMs are frequently going off/drops and when I make any calls (when signals are available) at most of the times there is drop of signals. There is no such problem when I use the same SIMs...
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Kukuru
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing warranty to my samsung handset model a7.

Address:Gurgaon, Haryana

My mobile handset display is not working and when I approached an authorized service center, they informed me that display is broken and it does not cover warranty. My grievance is that even though I used the handset with utmost care, the dispaly is not working. The mobile has not fallen from my hands and also there is no physical damage to it. As per the terms of the warranty, there was no misuse or mishandling from me and even then also,...
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Rahul verma 9999
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Led TV installation

Address:New Delhi, Delhi, 110052

Hi this side Rahul verma,
From delhi...This samsung company is the worst company ever I have seen in my life time...This company really don't provide an good service to a coustmer...Calling to a coustmer care since morning to 8 pm...They provide the service centers no. Nd the service centre one provides us some other no.Nd this no. Picks the call listen to the complaint nd says that we will call uh back after 5 mins...that's...
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Abdul Naseer Mohammad
from Mumbai, Maharashtra
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Defective service

Address:Chennai, Tamil Nadu, 600034
Website:samsung

Dear Sir, I am herewith attaching the photos of my complaint that will give full details. Please initiate suitable action from your end, to resolve the issue. Regards, Abdul Naseer Mohammad Mobile No: [protected] email: abdulnaseer.[protected]@gmail.com...
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