Samsung India Complaints & Reviews

Sir, I have brought a new mobile handset Samsung galaxy grand prime in April 2015 due to charging my mobile is get heated on July 13 while charging it got switched out atomically it was not getting on so I showed in the gallery I have one yes warranty but both the gallery of Samsung they r charging me for the service the first gallery which is in vasai they said due to liquid prblm the motherboard is damaged so u have to pay 6, 000 rs and...

I have purchase Samsung refrigerator in Oct, 14 & started using in April, 15. One day when i opened the door i found broken. So i submitted my Complain on 10th Aug. They sent Engineer to check. He said there is some quality issue & i am sending this issue to quality team for approval. When they will approve we will replace the door. I called 10 times to customer care & getting only one response that we will call you by today evening. But...

I have purchased refrigerator in Oct 2014 & started using in April 2015. One day when i opened a door & found broken door. Then i complained to customer care on 10th Aug. They sent Engineer to check on 11th Aug. He said there is some quality issue. So we are sending this issue to Quality team of Samsung. When they will approve we will change door of Refrigerator. I called 10 times to customer care for asking about approval from Quality Team....

I contacted Samsung Service Centre to register my request for the repair of my Samsung RT32 model refrigerator on August 3, 2015 Reference no. [protected]. The complaint was not attended before August 5, 2015 even though I have mentioned the URGENCY of my request as the device is used for the storage of INSULIN for a diabetic patient in my home. The engineer could not find the fault and just refilled the gas. The refrigerator didn't work properly...

I own a samsung S3 Neo which was purhased by me online through flipkart on 5/02/15. It is under warranty but in few months only, the receiver speaker through which we hear incoming calls has some defect. Voice could not be heard through it clearly. I even gave my phone to the Bikaner service centre of samsung but even now the defect has not been resolved. So now, i want my handset to b replaced with the same model. It is company defect and...

I have purchased one split ac on 5th July 2015 and installed on 8th July 2015, at the time of installation the service engineer reported that the indoor unit is defective condition and reported to the Samsung company, The company sent the outdoor unit instead of INDOOR UNIT and the service engineer took back the outdoor unit. For the past one month I have contacted the customer care several times but till date there is no action. The poor...

Dear Sir, I have been a loyal Samsung Mobile Phone user for the last 17 years. Going forward with my association, i purchased a Galaxy S6 Edge (IMEI - [protected]) from Reliance Digital Thane vide bill no. C#73640000 on 01st August 2015. However to my utter shock within a few days i realised that the phone had some inherent problems as listed below: 1. Excessive heating of the phone while use 2. Excessive drainage of the battery...

Sir/madam, This is to bring in your kind notice that i purchased a samsung split ac on 30 nov 2013 and since then i am facing cooling problem due to one or other reasons(parts being out of order).my ref no.is [protected] the details are : three times gas charging within a period of one year ([protected], [protected]) on 5 july 15 again there was a prob of over icing and gas leakage and then condensor was replaced([protected]). again within...

I have samsung mobile phone samsung galaxy grand neo, this set has basic problem of showing not registered with the network, i visited so many times to your service center at gokul vihar moradabad but no result, i also visited to idea office for this problem but no solution, this set was of rs 15000 or so, i am in too much troube with this set as i want to purchase a new but before to buy a new i want to take a chance with the...

Respected sir / madam, This side Tridipa BISWAS, Main problem I am facing in this phone: 1.After using 15 -20 mints its being warm.(whole set too much heat) 2.Incoming & outgoing call time I am unable to understanding the other side voice 3.Unable to catch - up any network. I bought samsung galaxy note-4, 22nd may from GURGAON(HARYANA) since that time i am gettting problem. lots of time i talked with samsung customer care. As...

I raised a service request to repair my SAMSUNG washing machine on JUN 03 2015 and keep on fallowing with the customer care, service center & the service engineer too till July 22 2015 (ONE AND HALF MONTH THAT TOO IN A METRO CITY OF INDIA) but response was so bad that finally I wont got the service and dispose the machine and purchase a new one from different brand. In between this 1.5 months i have raised almost 10-15 service request for...

I have purchased samsung mobile Glaxy core DUOS on[protected] from company Dealer, Yash Enterprises Aligarh, with mobile set IEMI No. 357386/06/691905/3. The The set has problem both in incoming and out going calls. I visited the above dealer, but he is able to accept my complaint. When I purchased the mobile he told me that the set is equipped with GPS but it is not giving me this service . When i want to know the north direction, opening...

Purchased galaxy A7 mobile on 26th June-2015, Just after opening the phone when started in the Samsung cafe itself come to know that phone is very slow and even it hanged twice. Immediately shown to Store manager and he updated some software and said to monitor some days . the problem continued and he has been informed the same on daily basis every time he said he will resolve it and asked to wait for some more time. After 10 days he said...

Refrigerator given for repair almost 1 month back. After several follow ups and phone calls also there is no action plan till date. In fact now they have started avoiding my calls. Please do the needful at the earliest.
Service centre name: sn enterprise
Address: 61 / 1 prince golam hossain, kolkata - 700032
Bill no: [protected] contact no: [protected]

Customer name: sandipan dutta
Address: a - 118...

LED Smart TV 32 inch display blinking continuously. Called Service centre and service person attended. He checked and informed that TV panel is faulty..so the issue with display. Since the product warranty is 1 year only, they have refused to replace the panel at the free of cost as it just crossed 1 year since i bought the product (May 2015). The cost of the replacement is 15300 rupees which is half of the actual cost of a new TV. I am shocked...

S/N: RZ8G401GVTJ IMEI:359670/06/607755/0 Hi Samsung India, This Ayon Majumdar and I am a proud owner of Samsung Galaxy S6 64GB or I thought so. The reason why I am writing this email is because I am true follower of Samsung brand but this is the first time that the brand has disappointed me and that to quite well. I purchased the handset on 29/07/2015 from VAAP RETAILS, Madeenaguda, Hyderabad which is an Authorized Samsung Store. The...

S/N: RZ8G401GVTJ IMEI:359670/06/607755/0 Hi Samsung India, This Ayon Majumdar and I am a proud owner of Samsung Galaxy S6 64GB or I thought so. The reason why I am writing this email is because I am true follower of Samsung brand but this is the first time that the brand has disappointed me and that to quite well. I purchased the handset on 29/07/2015 from VAAP RETAILS, Madeenaguda, Hyderabad which is an Authorized Samsung Store. The...

PRODUCT: Samsung Galaxy Grand Max phone MODEL NUMBER: SM-G7202ZAAINS SERIAL NUMBER: RZ1G52J4J3B IMEI NO: [protected] COST: Rs. 12, 900/- SAMSUNG AC NO: [protected] 1. Purchased though Snapdeal on 08 Jun 15 (Invoice No JPSD[protected]) 2. Received on 12 Jun 15 3. Poor volume of speaker and loudspeaker observed after phone was put to use. Phone ring is not audible if phone is located in next room or ambient sound level is high....

Sir, i bought a samsung battery two months ago to snapdeal. battery is dameged in two months. it is in garrenty.but when i was contact to service center, lahurabeer they was saying that it is dublicate.i have recipt of battery. sir, please help me....

I ordered 2 samsung headset on 9th aug in shopclues 198 rs. per each. my COD order number is 64402055 & i my order tracking number is [protected] & i selected cash after delivary of product. tuesday evening i recieved my order pack. and i paid 426 rupees for that. once i opened my order i get only one headset. there is no two headset in orderd pack. in courier pack they mentioned quantity two & rupees 426. but inside they packed only one...